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"The reception team always assisted with any questions and made my stay pleasant, from the moment we checked in, we felt very welcome. They are all very helpful and always go an extra mile. Special thanks to Naveen for his assistance on arrival as we had our luggage lost. "

"Easy check, friendly staffs at the front desk, best airport hotel "

"Great Breakfast!"

"Hotel staff was very helpful, I love to stay there. Will come back to book again. "

"We r very happy to stay in Shangri.. love it!!"

"Had a perfect stay at Carlton. Nice spacious rooms & facilities & very friendly & helpful staff."

"Great place, go there 10x per year, great service. Staff in Crystal Club is outstanding!"

"Was a little disappointed with the service, we informed the staff that we were there for our 36th anniversary but no special treatment was given and we had in room dining, we expected them to set up the table but it was done either."

"The staff is extremely friendly, and it's within walking distance to Marina Bay Sands and shopping areas."