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Overview of Santika Premiere Dyandra Hotel & Convention - Medan

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Pool
Outdoor pool
Premium bedding, in-room safe, desk, rollaway beds
Premium bedding, in-room safe, desk, rollaway beds

Santika Premiere Dyandra Hotel & Convention - Medan

4 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSun Plaza10 min walk
    Popular LocationSri Mariamman Temple11 min walk
    Popular LocationMedan Mall16 min walk
    AirportMedan (KNO-Kuala Namu Intl.)47 min drive

Choose dates to view prices

About this area

Medan

Located in Medan, Santika Premiere Dyandra Hotel & Convention - Medan is connected to the convention centre. Travellers who have shopping on the agenda can visit Sun Plaza and Medan Mall. Rahmat International Wildlife Museum & Gallery and Marian Shrine of Annai Velangkanni are also worth visiting.
Popular Location

What's nearby

  • Sun Plaza - 10 min walk
  • Sri Mariamman Temple - 11 min walk
  • Vihara Borobudur - 13 min walk
  • Tjong A Fie's Mansion - 15 min walk
  • Medan Mall - 16 min walk

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 47 min drive

Restaurants

  • Where to eat
  • Restaurant Benteng – Poolside restaurant offering Indian cuisine. Serves breakfast, lunch and dinner daily. Open 24 hours.

About this property

Santika Premiere Dyandra Hotel & Convention - Medan

Central hotel connected to the convention centre in Medan with free breakfast
A restaurant, a bar/lounge and a coffee shop/café are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. All 324 rooms offer free WiFi, 24-hour room service and LCD TVs. Premium bedding, coffee makers and free local calls are among the other amenities available to guests.
Santika Premiere Dyandra Hotel & Convention - Medan offers 324 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions are featured in guestrooms.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and free toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (IDR 20000 per night)
  • Return airport shuttle (surcharge) from noon to 6:00 PM
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in from 2 PM - 4 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for IDR 300000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 400000 per vehicle (one way)
  • Valet parking fee: IDR 20000 per night
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Santika Premiere Dyandra Convention
Santika Premiere Dyandra Convention Medan
Santika Premiere Dyandra Hotel & Convention
Santika Premiere Dyandra Hotel & Convention Medan
Santika Premiere Dyandra Hotel Convention Medan
Santika Premiere Dyandra Hotel Convention
tika Premiere Dyandra Convent
Santika Premiere Dyandra Hotel & Convention - Medan Hotel
Santika Premiere Dyandra Hotel & Convention - Medan Medan
Santika Premiere Dyandra Hotel & Convention - Medan Hotel Medan

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 67 out of 173 reviews
5 - Excellent 39%
Rating 4 - Good. 77 out of 173 reviews
4 - Good 45%
Rating 3 - Okay. 19 out of 173 reviews
3 - Okay 11%
Rating 2 - Poor. 5 out of 173 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 173 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Roms quite small and the bathroom the water battery not working 100%
Stayed 1 night in Mar 2020

4/5 Good

Stayed 6 nights in Dec 2019

5/5 Excellent

Stayed 2 nights in Dec 2019

1/5 Terrible

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I was disturbed 3 times by the front desk staff who was alerted by the smoke detector , they called me at 22:00, 23:00 pm and 03:00 am , asking me if I was smoking. The calls disturbed my sleep and caused me ended up sleepless . I was badly affected by the rude calls.
Stayed 2 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019