The staff were utterly delightful. They were always attentive and your welfare was their primary concern. We want to especially highlight Daniel, who took care of us for our entire stay. The hotel itself is beautiful, well-maintained, and luxurious; the common areas are superb. There was a variety of restaurants and bars, all excellent. The breakfast, which is included, was spectacular; kept us charged for the whole morning (I recommend the calantado). We were in an extra small room and it was plenty for us. We would stay here again and we would definitely recommend. (If you have the time, you must visit the roof top pool and have a drink while wading in the heated waters).