Pillow-top beds, in-room safe, blackout curtains, soundproofing
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Reviews of Brady Hotels Jones Lane

4 out of 5
Brady Hotels Jones Lane
111 Little Lonsdale Street, Melbourne, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 519 out of 775 reviews" "
Rating 8 - Good. 198 out of 775 reviews" "
Rating 6 - Okay. 44 out of 775 reviews" "
Rating 4 - Poor. 9 out of 775 reviews" "
Rating 2 - Terrible. 5 out of 775 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lisa, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Small rooms but convenient to everything in the city.
Stayed 2 nights in Mar 2024

6/10 Okay

Ed

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
We checked in only to find the bin from the previous guests still full of rubbish.
Stayed 2 nights in May 2024
Response from Joyce on 5 May,2024
Dear Ed,Thank you for your feedback, your concern has been passed on to our housekeeping management team.

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Would have liked to know about car parking on the description of the hotel before we arrived there. We were not given a good instructions of the exact location from the reception when we arrived and ended up paying $70 in the wrong car park. We were told it happens quite often.
Stayed 1 night in Apr 2024
Response from Joyce on 12 Apr,2024
Dear Helen,Thank you for your feedback, your concern has been passed on to our management team.

6/10 Okay

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Apr 2024
Response from Joyce on 12 Apr,2024
Thank you for your feedback, we are delighted to hear that you enjoyed your stay with us. We look forward to having you with us again in near future.

8/10 Good

Karen

Liked: Cleanliness, staff & service
Nice property. Convenient area close to shopping and cafes/restaurants. Room clean. Lightning felt dull. TV didn’t work ( apparently there were technical issues across the system) whenever bathroom facilities were used in other rooms caused a loud whining noise- which wasn’t great in early hours of the morning. For our one night stay was good.
Stayed 1 night in Apr 2024
Response from Joyce on 11 Apr,2024
Thank you for your feedback, our maintenance team have been notified. We are delighted to hear that you enjoyed your stay with us.Looking forward to have you with us again in the near future.

10/10 Excellent

Angelita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late due to our flight. Staff waited for us. Staff were friendly. We just find the toilet paper was stuck from the toilet cover every time you want to used it. And part of the bathroom floor area gets very wet due to the water leaking when you shower. The shower wall is not wide enough enough. Other than that we enjoyed our stay.
Stayed 2 nights in Mar 2024
Response from Joyce on 3 Apr,2024
Thank you for your feedback, we are delighted to hear that you enjoyed your stay with us.We look forward to have you with us again in near future

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Joyce on 29 Mar,2024
Thank you for your feedback, we are delighted to hear that you enjoyed your stay with us.We look forward to have you with us again in near future

8/10 Good

Jess

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Joyce on 22 Mar,2024
Thank you for your feedback, we are delighted to hear that you enjoyed your stay with us.We look forward to have you with us again in near future!

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel. Personable staff, nice accommodations, quiet, safe and comfortable.
Stayed 3 nights in Mar 2024
Response from Joyce on 22 Mar,2024
Thank you for your feedback, we are delighted to hear that you enjoyed your stay with us.We look forward to have you with us again in near future!

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and comfortable room in the perfect spot for getting around Melbourne, we had great views of the city which were lovely to wake up to. The staff were kind and helpful and made our whole experience very smooth. A great hotel, would definitely stay again.
Stayed 2 nights in Mar 2024
Response from Joyce on 22 Mar,2024
Thank you for your feedback, we are delighted to hear that you enjoyed your stay with us.We look forward to have you with us again in near future!

8/10 Good

Coral

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and convenient. The only thing the shower screen needs replacing
Stayed 1 night in Mar 2024
Response from Joyce on 22 Mar,2024
Thank you for your feedback, we are delighted to hear that you enjoyed your stay with us.We look forward to have you with us again in near future!

8/10 Good

Patricia Pek Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to IMAX Melbourne and Chinatown, the 2 famous bars (ie Caretaker’s Cottage, Marion Wine Bar) just within 5-15mins walking distance. Around 8-10 mins walk to the tram station
Stayed 2 nights in Mar 2024
Response from Joyce on 22 Mar,2024
Thank you for your feedback, we are delighted to hear that you enjoyed your stay with us.We look forward to have you with us again in near future!

8/10 Good

Ambra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely find in the heart of Melbourne. The hotel was great.
Stayed 3 nights in Feb 2024
Response from Joyce on 22 Mar,2024
Thank you for your feedback, we are delighted to hear that you enjoyed your stay with us.We look forward to have you with us again in near future!

8/10 Good

Clifford, Condor

Travelled with group
Liked: Amenities
Small rooms.
Stayed 1 night in Feb 2024
Response from Joyce on 22 Mar,2024
Thank you for your feedback, we are delighted to hear that you enjoyed your stay with us.We look forward to have you with us again in near future!

6/10 Okay

Russell

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Joyce on 22 Mar,2024
Thank you for your feedback.We look forward to have you with us again in near future!

8/10 Good

Candice

Stayed 2 nights in Feb 2024
Response from Joyce on 22 Mar,2024
Thank you for your feedback, we are delighted to hear that you enjoyed your stay with us.We look forward to have you with us again in near future!

8/10 Good

Valerie

This is a perfectly fine hotel in Melbourne's CBD. It has a very good location and comvenient restaurants and shopping. By US standards, this was a 3 start hotel, which is fine. It does not have laundry service, although there are self-serve machines in the basement. It is also really hard to find a staff person to check you out if you have an early flight, although they purportedly are 24/7 front desk. I think they nay have been asleep in the back. Finally, housekeeping was lax. I was there for several nights and they did not chnage the bed linens (as evidenced by a pre-existing blood stain on a pillow case, nor did they vacuum). All of these things are normal for 2-3 star hotels (except the vacuuming thing) but by US standards this is not a 4 star hitel.
Stayed 5 nights in Feb 2024
Response from Joyce on 22 Mar,2024
Thank you for your feedback.We apologise for any inconvenience caused upon your check out and would like to rectify our reception is 24/7. Our team could be away from desk to assist another guest request or is carrying out other duties. A phone number would have been left at reception to call when require immediate assistance.We have passed your concerns to our housekeeping management team, please note this is not our regular standards.Once again, thank you for choosing to stay with us.

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two-night stay. Location was prefect for us. Close to China Town and the Melbourne Museum. Cafes for breakfast and lunch next to the hotel and a nice walk into the heart of Melbourne CBD. Loved this location. Would stay again for sure.
Stayed 1 night in Jan 2024
Response from Ani - BHJL on 5 Feb,2024
Hi Gillian, Pleased to hear you've enjoyed your stay with us. Thank you for your kind review. We look forward to see you again soon! :)

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ani - BHJL on 5 Feb,2024
Hi Jenny, Thank you for your kind review. We hope to see you again soon! :)

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ani - BHJL on 5 Feb,2024
Hi LisaThank you for your kind rating. We hope to see you again soon! :)

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location / facility Cleaning was very average (room)
Stayed 6 nights in Jan 2024
Response from Ani - BHJL on 5 Feb,2024
Hi John, Pleased to hear your review,thank you for your kind rating. We have forwarded you review in regards to cleaning with our housekeeping team. We hope to welcome you again soon! :)

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room in CBD
The staff has been great. The room is clean and comfy. The hotel location is close to everything
Stayed 6 nights in Jan 2024
Response from Ani - BHJL on 5 Feb,2024
Hi Randall, Thank you for your kind review & rating. We are pleased you enjoyed your stay with us. Hope to see you again soon! :)

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
While the rooms might be small the comfort, price and location are great. Have used the hotel for the last two trips to Melbourne and expect we will use them again.
Stayed 3 nights in Jan 2024
Response from Ani - BHJL on 5 Feb,2024
Hi Michael, Thank you for staying with us again. We look forward to welcoming you back again. :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel
I love this hotel, perfect location and lovely staff
Stayed 4 nights in Jan 2024

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Ani - BHJL on 5 Feb,2024
Hi Siu Bing, Thank you for your kind rating. We hope to welcome you again soon! :)

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decided to go with Brady Hotel Jones Lane as it was at a competitive price and reviews were good. When I got there, seeing the exterior of the hotel, I thought | booked some dodgy place.... Don't let the exterior fool you (they're safety features). When I walked into the foyer it was a different feeling. I was greeted by Carrie, who was very friendly, smiling and welcoming. She advised me that my room was ready. Prior to my arrival I received a text from the hotel for online check in, therefore keys to room handed promptly. I also dealt with Jenny, who was as friendly and helpful. I booked a king room on the 11th floor. Room isn't big, however has the necessary comfort. Room and bathroom were very clean. Very comfortable bed. The hotel doesn't have an onsite restaurant, however there are a few eateries close by. At the time of my stay, tram services nearby were disrupted due to maintenance work (hotel website advised that). Melbourne Central is a ~10 minutes walk therefore not a major issue. The reason for 4 star is that carpet smelt musty and it’s a smell that hits you when you come out of the lift onto the floor. Otherwise a very pleasant stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Kathirasen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great value for money. Room was clean, spacious and bed very comfortable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, value for money. Quiet area and walkable to shops and dining.
Stayed 2 nights in Jan 2024

10/10 Excellent

Yvonne Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy and compact room, perfect for short stays. I did knock off one star for the property facilities however because I was woken by an intermittent high pitched whistling noise just after midnight, when I rang reception they said that for rooms on higher floors, the wind outside can cause the internal water pipes to emit the high pitched noise. So if you are staying on a higher floor (I was on 11), suggest to bring some earplugs just in case it gets windy outside.
Stayed 1 night in Jan 2024

6/10 Okay

Zhikun

Travelled with partner
Liked: Cleanliness
Stayed 2 nights in Dec 2023

8/10 Good

Shirley

Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, comfortable.
Clean, comfortable room in a great central location. Close enough to walk to the CBD as well as Fitzroy/Collingswood. Huge floor to ceiling windows and our room had a nice balcony. My only suggestion is if you are scared of heights, maybe request a lower floor room as our room was pretty high up and my spouse found it a little nerve-wracking!
Stayed 4 nights in Dec 2023
Response from Ani - BHJL on 5 Feb,2024
Hi LisaPleased to hear you've enjoyed your stay with us. Thank you for your kind review. We hope to see you again soon! :)

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Dec 2023

8/10 Good

janette

Stayed 1 night in Dec 2023

10/10 Excellent

LiLi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nba

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Stayed 1 night in Dec 2023

8/10 Good

Adam

Liked: Cleanliness
Rooms good, no parking. Sent me to a 24hr parking that is a 20 minute walk from the hotel
Stayed 1 night in Dec 2023

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Fine
Stayed 1 night in Dec 2023

10/10 Excellent

Aidan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, location and staff. Highly recommend
Stayed 2 nights in Dec 2023

6/10 Okay

Cambel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place to stay, however my only gripe would be that it is advertised as an apartment, whereas it is only a room with a TV and a bed basically. No microwave, no toaster, no food making facilities whatsoever. Not what I would suggest for a 5 night stay unless you can afford to eat all meals out. Bathroom was also pretty small. Otherwise all else was good
Stayed 5 nights in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Effie

Stayed 1 night in Dec 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Jaymi

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy & convenient
The hotel was cosy and quiet - it’s great value for the location and convenience. The only issues were the keycard didn’t work properly in the lift - pretty much everyone had the same issue. There is a bit of bin smell coming from basement inside lift and outside as you come into the building. Otherwise the room was clean and comfortable.
Stayed 4 nights in Dec 2023