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Rose Lane Serviced Apartment

3.5 star property
Apartment with a sauna, a short walk to Collins Street

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Photo gallery for Rose Lane Serviced Apartment

View from room
Indoor pool
Private kitchen
Gym
View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Washer
  • Outdoor space
  • Kitchen

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Mantra on Russell Melbourne
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About the area

Map
220 Spencer Street, Melbourne, VIC, 3000

What's nearby

  • Marvel Stadium - 5 min walk - 0.5 km
  • Collins Street - 5 min walk - 0.5 km
  • Crown Casino - 10 min walk - 0.9 km
  • Melbourne Central - 12 min walk - 1.0 km
  • Queen Victoria Market - 14 min walk - 1.2 km

Getting around

  • Southern Cross Station - 2 min walk
  • Flagstaff Station - 9 min walk
  • Melbourne, VIC (MEB-Essendon) - 14 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Higher Ground - ‬1 min walk
  • ‪Mail Exchange Hotel - ‬1 min walk
  • ‪Brightside Coffee & Bagels - ‬4 min walk
  • ‪Coffee Rush - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Rose Lane Serviced Apartment

Apartment with a sauna, a short walk to Collins Street
Along with an indoor pool, this smoke-free apartment building has a fitness centre and a sauna. Other amenities include self parking, laundry facilities and a library. Each apartment has 2 bedrooms and offers free WiFi and a balcony. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave.
Rose Lane Serviced Apartment offers 4 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions are featured in guestrooms.

Recreational amenities at the apartment include an indoor pool, a sauna and a fitness centre.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (AUD 35 per night)

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Library

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Laundry facilities
  • Washing machine

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 4 units
  • Built in 2016
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:30 PM
Early check-in subject to availability
Early check-in fee: AUD 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 3:00 PM - 8:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 20 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: AUD 35 per night
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 6 AM to 11 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rose Lane Serviced Apartment Melbourne
Rose Lane Serviced Melbourne
Rose Lane Serviced
Rose Lane Serviced
Rose Lane Serviced Apartment Apartment
Rose Lane Serviced Apartment Melbourne
Rose Lane Serviced Apartment Apartment Melbourne

Frequently asked questions

Does Rose Lane Serviced Apartment have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 11 PM.

Is Rose Lane Serviced Apartment pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rose Lane Serviced Apartment?

Self-parking is available for AUD 35 per night.

What time is check-in at Rose Lane Serviced Apartment?

Check-in start time: 3 PM; check-in end time: 8:30 PM. Early check-in is available for a fee of AUD 30 (subject to availability).

What time is check-out at Rose Lane Serviced Apartment?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Rose Lane Serviced Apartment located?

Located in Melbourne Central Business District, this apartment building is within a 10-minute walk of Collins Street and Marvel Stadium. Melbourne Convention and Exhibition Centre and Crown Casino are also within 15 minutes. Southern Cross Station is only a 2-minute walk and Flagstaff Station is 9 minutes.

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Rose Lane Serviced Apartment Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 35 out of 116 reviews
Rating 8 - Good. 33 out of 116 reviews
Rating 6 - Okay. 19 out of 116 reviews
Rating 4 - Poor. 9 out of 116 reviews
Rating 2 - Terrible. 20 out of 116 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Heather

Disliked: Cleanliness
Great location for the Marvel Statium.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, communication

Cockroach and bedbug

There are cockroaches everywhere. I killed them more than 10 during stay. Unfortunately still I saw a lots. Bedbug also in the bed. I was really uncomfortable stay.
Stayed 4 nights in Mar 2025

8/10 Good

Venessa

Liked: Cleanliness, room comfort, communication

Great spot

Great location. Lovely room, easy access and easy to deal with great price. Very happy
Stayed 2 nights in May 2024

8/10 Good

GREGORY

Liked: Cleanliness, room comfort, communication

2 night stay

Well informed prior to check-in of where to get keys. Check-in girl was very helpful. The deposit is only an authorisation. Ideally located for the price.
Stayed 2 nights in Aug 2024

6/10 Okay

Sam

Liked: Cleanliness
Disliked: Property conditions & facilities
Property has average amenities, if you are looking for a bed (or many) it is reasonably priced.
Stayed 1 night in Dec 2023

8/10 Good

Cate

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great view!
Stayed 2 nights in May 2023

10/10 Excellent

Sheree

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything from booking, checking in and then checking out was great and stress free. We needed a late check out at the last minute and that was accommodated for with no issues at all. Thanks so much! We will definitely stay next time we are in Melbourne!
Stayed 1 night in Feb 2024

10/10 Excellent

SOMNATH

Liked: Cleanliness, property conditions & facilities, communication
The property is located right at the heart of Melbourne CBD. It's very well connected with public transport and is located at a stone's throwing distance from Melbourne's Southern Cross Railway Station. The property is quiet and the area around it is safe too. There're lots of dining options around the property. Overall I'm extremely satisfied with the stay.
Stayed 3 nights in May 2023

6/10 Okay

Sui Yung

Location is very good, transportation, shopping and dinning are much convenience. But, exhaust is not work and no wifi offer.
Stayed 2 nights in Jun 2023

8/10 Good

R

Liked: Cleanliness, amenities, property conditions & facilities
Property was good value for the location, but very confusing check in and then finding the apartment enterance was a challenge.

4/10 Poor

sarah

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Very dirty. Needs a good clean and paint. Molldy walls and shower. Won’t stay again. Pool is okay
Stayed 1 night in Apr 2024

8/10 Good

Rachael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property has a beautiful entrance, very lush and it feels very special. It is located across the road from Southern Cross Station, so it is extremely convenient for catching the train. The apartment is roomy and has great views of the city but has old, dated furniture. It would be 5 stars if the furniture was updated as it brought down the vibe of the place.
Stayed 1 night in Dec 2023

2/10 Terrible

Pamela

Disliked: Cleanliness, room comfort, communication

Worst hotel I have ever stayed in

Check in was given no notification that we had to go to a shop up the road, the bed was like a slab of concrete, the shower had mold and leaked flooding the bathroom. It was so bad we left after one night and got another hotel.
Stayed 4 nights in Apr 2024

8/10 Good

Darren

Liked: Cleanliness, amenities, room comfort, communication
TBH, having read reviews I was apprehensive about staying here, but it suited our budget for a one-night stay opposite Southern Cross station. Collecting the key was easy enough, and the instructions were clarified in emails and a phone call on the morning of check-in. The room was spacious (a studio apartment), and the bed and pillows were comfortable. There was even a 3/4-size fridge and kitchen. Block-out blinds were a bonus and extremely quiet. The downside was that the room was in desperate need of a makeover. The front door looks like it has been broken into during a previous life (most likely a long-term rental) and the carpet needs to be replaced. Overall, we would stay again but even more so if the room was given a once-over, and the front door replaced and an additional lock added.
Stayed 1 night in Oct 2024

6/10 Okay

Charlie

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property is not well-maintenance and won’t come back and not recommended. The only good point is location.
Stayed 1 night in Jun 2023

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Communication
Great position. No linen for folding bed. No ironing board
Stayed 5 nights in Nov 2022

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location was spot on for what i needed with plenty of public transport options. Make sure you read the check in directions well and it will be trouble free. The only issue i had was no WiFi in the room that i had. That should be a non negotiable these days.
Stayed 3 nights in Jun 2023

4/10 Poor

Nick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Clean, bright, comfortable, but lacks facilities.

Frustrating that there is no identification of Rose Lane Apartments at the entry to the building, which is called Manhattan. An employee needed to travel to the premises for about 20 minutes as there is no reception there. The employee had limited use of English and appeared not to understand some of my comments and questions.
Stayed 1 night in Mar 2018

8/10 Good

Amanda

Liked: Property conditions & facilities
Disliked: Communication
Unfortunately i was not told where to collect the key for this property, even after a phone call which was not answered. The only way i found where to collect the key was because i collected another key for another apartment the day before and had seen the address for my current one on the counter of the store. Id hate to think what i would of done if i didnt know this. Not happy.
Stayed 1 night in May 2023

2/10 Terrible

Leanne

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This property room was terrible. The cups were dirty in cupboard, the microwave did not fit in the space & looked atrocious, the beds where sunken & the main bedroom was so small the bed hardly fitted, my husband slept in it & I slept in the other single bed. There was no tea or milk in fridge. It was stated that there would be tea but nothing. The cups were all mis matched & dirty. The bathroom floor was dirty with fluffballs & dust. We were very disappointed for price we paid. We never stay again.
Stayed 2 nights in Apr 2023

6/10 Okay

Tracey

Liked: Amenities
Disliked: Cleanliness, communication
The check in process is very confusing. The instructions need to be clear. At first I was given instructions to check in at the property address, this is NOT the case, the check in is down the road at a cafe shop front. If this was specified in the original instructions this would have saved wasted time. I also noted that other guests were given the same confusing instructions. The young lady I dealt with at the cafe was lovely but obviously can only do the basics as I had a request that I had emailed through previous to check in, which went unanswered and then they wanted to charge me for linen for the existing sofa bed, although I did not exceed the room occupancy (2 guests). The room upon check in was quite dirty, the kitchen bench tops had crumbs etc on them, the fridge had food in it from a past guest. The crockery and cutlery was all mismatched, and not a full set and also not properly cleaned, a bonus was that at least we could run them through the dishwasher as dishwasher powder is included. The airconditioning whilst it worked, was very dirty and did not seem to be running very effectively so possibly needs servicing. There was also an extra portable fan in the cupboard for use, this was very dirty and rattled so loudly when turned on that it could not be used. The main bed was very hard and unfortunately you don't sleep very well because of this, this could be rectified with putting a mattress topper on it. The location is fantastic and amenities are great-gym etc
Stayed 3 nights in Jan 2024

2/10 Terrible

Heath

Disliked: Cleanliness, room comfort, communication

Worst "hotel" ever.

Ok, so where to start with this review. from the top, the reception was difficult to find as it’s just a food outlet acting as a reception and the lack of car parking made it even worse, not only for check in but the entire stay at the establishment. The title of so called "Rose Lane serviced apartments" is a huge LIE... This has to be the worst place I have ever stayed. The establishment needs to take "serviced" out of the title, as this apartment was dirty and uncleaned, with terribly dirty walls, floors and some sort of smell. I've stayed in cheap backpackers which have been cleaner. Then there was the next serious issue of the lack of maintenance. The place had a broke glass stove top, microwave surrounds with exposed screws, damaged to the dirty walls, a missing towel rail which had sharpe exposed metal bits left and glass panelling of the rooms damaged. The last so called main service part of this apartment was an opened carton of milk for the supposedly service the tea and coffee facilities. YUCK, someone else's opened carton of milk. Pass. Another note was the extended period in which the security deposit was held for after checking out. It took over 4 weeks to get it back even after multiple attempts to communicate with the complex the need to get it back, which all except 1 (12 total) went unanswered, with this clearly being a copy and paste response with a link to Wikipedia for some reason. If would definitely not recommend this place.
Stayed 1 night in May 2023

8/10 Good

Megan

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2024

6/10 Okay

Wendy

Liked: Communication
Stayed 1 night in Nov 2024

8/10 Good

June

Stayed 3 nights in Jun 2024