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Reviews of Scape Living at Aurora

3.5 out of 5
Scape Living at Aurora
236 LaTrobe Street, Melbourne, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 146 out of 208 reviews" "
Rating 8 - Good. 42 out of 208 reviews" "
Rating 6 - Okay. 10 out of 208 reviews" "
Rating 4 - Poor. 4 out of 208 reviews" "
Rating 2 - Terrible. 6 out of 208 reviews" "

9.4/10

Cleanliness

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

DAEWON

Stayed 28 nights in Oct 2023

10/10 Excellent

DAEWON

Stayed 28 nights in May 2023

10/10 Excellent

DAEWON

Stayed 28 nights in Apr 2023

10/10 Excellent

Wayne, Windham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great property with everything needed to settle in for a few days stay in Melbourne. Conveniently located near the free zone on the tram made it really easy to get around the CBD. Also can’t say enough about the staff….they were extremely helpful in various ways and available around the clock.
Stayed 5 nights in Apr 2023

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 5 nights in Mar 2023
Response from Brett - Duty Manager on 7 Apr,2023
Hi Tina! Thanks so much for your 5 out of 5 review! Our team at Scape Living Franklin strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean with nice layout and design. It had everything we needed for a short stay.
Stayed 1 night in Mar 2023
Response from Brett - Duty Manager on 7 Apr,2023
Hi Jennifer! Thanks so much for your 5 out of 5 review! Our team at Scape Living Franklin strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 28 nights in Feb 2023
Response from Brett - Duty Manager on 1 Apr,2023
Thanks so much for your 10 out of 10 review! Our team at Scape Living Franklin strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Franklin.

6/10 Okay

Brad

Liked: Room comfort
Disliked: Cleanliness
Ok stay just a smell
Had a good stay price was good room was good and clean but smelt of cigarette smoke otherwise great value
Stayed 1 night in Mar 2023
Response from Brett - Duty Manager on 1 Apr,2023
Hi Brad! Thanks for your review! Our team at Scape Living Franklin strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated. Im sorry to read about the smell, we are a non smoking property so this should not have occured. Thanks again...we can't wait to welcome you back to Scape Living Franklin.

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
The accommodation itself was divine and very conveniently located. However, when booking the site stated that there was onsite parking but there was not. Melbourne Central is across the road however I did not know that they could validate parking until after I had checked out, and this proved to be VERY expensive. I was supposed to receive a check-in information email in the week leading up to my stay but did not, assuming this info would have been in there. They rang me 3 hours after I checked out to see if I had checked out even though I checked out in person with the receptionist, who was on the phone the whole time.
Stayed 1 night in Mar 2023

10/10 Excellent

Andrew

Stayed 1 night in Feb 2023
Response from Brett - Duty Manager on 10 Mar,2023
Hi Andrew! Thanks so much for your 10 out of 10 review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

8/10 Good

Jeffrey, Bellevue Hill

Feels like student accomodation
Stayed 3 nights in Mar 2023
Response from Brett - Duty Manager on 10 Mar,2023
Hi Jeffrey! Thanks so much for your 4 out of 5 review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Not good
Everything was kind of ok for the price, but overall it wasn’t a pleasant stay. Disfuntional and dirty room, stuff broken and missing. We stayed for a month. Building is quite new I think, but everything is already bit off. Our shower soap rack had fallen off and they didn’t fix it. Also bathroom door handle was partly off, we fixed it ourselves. Cooking equipment was broken or in horrible condition. Weekly house keeping included new bed linen and towels but not actual cleaning (you had to pay extra) so the room was really dusty and dirty. No new toilet paper, we had to buy our own. Huge closet for clothes but no hangers. We asked them but never got them. We also reported everything above to the hotel but nothing happened. Staff was friendly so I don’t know what is their problem. Management?
Stayed 28 nights in Jan 2023
Response from Brett - Duty Manager on 10 Mar,2023
Dear Anonymous, Thank you for your honest review! Our team at Scape Living Aurora strive to ensure each guest experience is tailored to exceed expectations...so feedback such as yours allows us to make changes to ensure this happens. I'm sorry to read that you had the above issues, we should have rectified this quicker. We also normally clean on more of a weekly basis due to our mix of business, but I'm sorry to hear that this was not completed to your satisfaction. I will bring up your issues with our Facilities and Housekeeping teams to ensure this doesn't happen for future guests. Thanks again for your feedback.

6/10 Okay

duncan

Disliked: Amenities
Great pool, but don’t look for services. Room was missing hangers & iron. Took 4 asks to get iron. No local info in lobby. Suspect all front desk staff were part time students. Stayed 6 nights received clean towels & linens after 5 with 1 day left. I think I understand the concept, but not for me an international vacation Travelers.
Stayed 6 nights in Feb 2023
Response from Brett - Duty Manager on 10 Mar,2023
Hi Duncan, Thank you for your honest review! Our team at Scape Living Aurora strive to ensure each guest experience is tailored to exceed expectations...so feedback such as yours allows us to make changes to ensure this happens. I'm sorry to read that you had issues in regard to hangers and an iron, we should have rectified this quicker. We also normally clean on more of a weekly basis due to our mix of business, but we can assist sooner on request. Thanks again for your feedback.

10/10 Excellent

Iek Leng

Stayed 28 nights in Feb 2023
Response from Brett - Duty Manager on 10 Mar,2023
Hi Lek! Thanks so much for your 10 out of 10 review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
It was close to where I was going. Easy to get to. Opposite a shopping area. Quiet! I stayed for 1 night, but I'd be happy to stay longer.
Stayed 1 night in Feb 2023
Response from Brett - Duty Manager on 10 Mar,2023
Hi Colleen! Thanks so much for your 5 out of 5 review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Dion

Travelled with partner
Liked: Amenities, property conditions & facilities
Great new facility
Stayed 1 night in Feb 2023
Response from Brett - Duty Manager on 10 Mar,2023
Hi Dion! Thanks so much for your 5 out of 5 review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Johnathon

Stayed 1 night in Feb 2023
Response from Brett - Duty Manager on 1 Apr,2023
Hi Johnathon! Thanks so much for your 5 out of 5 review! Our team at Scape Living Franklin strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Franklin.

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Smooth check in. Great pool. Lovely check in stag. Excellent kitchenette in rooms.
Stayed 1 night in Feb 2023
Response from Brett - Duty Manager on 10 Mar,2023
Hi Catherine! Thanks so much for your 5 out of 5 review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

6/10 Okay

Anneile

Stayed 1 night in Feb 2023
Response from Brett - Duty Manager on 10 Mar,2023
Hi Anneile! Thanks so much for your 6 out of 10 review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Laura

Stayed 3 nights in Jan 2023
Response from Gopi Kochunni on 20 Jan,2023
Thank you Laura.

6/10 Okay

Lyndal

Stayed 1 night in Jan 2023
Response from Brett - Duty Manager on 10 Mar,2023
Hi Anneile! Thanks so much for your 6 out of 10 review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Ben

Stayed 1 night in Dec 2022

6/10 Okay

Russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The TV never worked 5 days we were there and staff could not get IT to fix while we were there so had no TV Very , very dirty windows

10/10 Excellent

Lowell, Auckland

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to CBD. Clean and comfortable apartment.
Response from Gopi Kochunni on 20 Jan,2023
Thank you Lowell

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved the temperature of the pool. Pity spa was empty. Great spot to stay.
Stayed 2 nights in Nov 2022
Response from Adam - Lifestyle Juggler on 14 Nov,2022
Hi there! Thanks so much for your 5-star review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us!Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Cataldino

Stayed 2 nights in Nov 2022
Response from Adam - Lifestyle Juggler on 14 Nov,2022
Hi there! Thanks so much for your review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us!Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location, modern look, cleanliness, pool and gym and staff were all top notch. I highly recommend this motel.
Stayed 1 night in Nov 2022
Response from Adam - Lifestyle Juggler on 14 Nov,2022
Hi there! Thanks so much for your 5-star review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us!Thanks again...we can't wait to welcome you back to Scape Living Aurora.

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very stylish and chic for the price point. Good view from higher level rooms
Stayed 1 night in Sep 2022
Response from Adam - Lifestyle Juggler on 27 Sept,2022
Hi there! Thanks so much for your 5-star review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us!Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Markus

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Mikaela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
New, clean and comfortable.
Stayed 1 night in Aug 2022

10/10 Excellent

ellen

Stayed 7 nights in Jul 2022
Response from Adam - Lifestyle Juggler on 17 Aug,2022
Hi there! Thanks so much for your review. Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

NURALIDA BINTI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin and location was superb Premise is new and love the modern deco
Stayed 2 nights in Aug 2022
Response from Adam - Lifestyle Juggler on 13 Aug,2022
Hi there! Thanks so much for your 5-star review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 28 nights in Jun 2022

8/10 Good

Natalie

Stayed 1 night in Jul 2022

4/10 Poor

Socheat

Stayed 2 nights in Jul 2022
Response from Adam - Lifestyle Juggler on 31 Jul,2022
Thank you for your feedback. We were sorry to learn that your experience fell short of expectations. We'd welcome learning more from you on the details associated to your stay. Please let us know if there is a preferred way for us to contact you.

8/10 Good

Hansi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No windows in our room or ventilation, other than that it was great!!
Stayed 2 nights in Jul 2022
Response from Adam - Lifestyle Juggler on 30 Jul,2022
Hi there! Thanks so much for your 4-star review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Niclas

Stayed 28 nights in Jun 2022
Response from Adam - Lifestyle Juggler on 29 Jul,2022
Hi there! Thanks so much for your review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, property conditions & facilities
This hotel was a perfect stay, from lovely reception staff on arrival, a great room, and easy parking across the road from hotel.
Stayed 1 night in Jul 2022
Response from Adam - Lifestyle Juggler on 29 Jul,2022
Hi there! Thanks so much for your review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

8/10 Good

Jess

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Vivienne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from Adam - Lifestyle Juggler on 29 Jul,2022
Hi there! Thanks so much for your review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Hayden

Stayed 1 night in Jul 2022
Response from Adam - Lifestyle Juggler on 29 Jul,2022
Hi there! Thanks so much for your review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Eloise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a stay in busy central Melbourne.
Stayed 3 nights in Jun 2022
Response from Adam - Lifestyle Juggler on 8 Jul,2022
Hi there! Thanks so much for your 5-star review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

8/10 Good

Shannon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were friendly and were were able to get parking in the Melbourne central carpar with a voucher from the hotel. But be aware that the bond they take won't come off your bank account straight away and you may have to call your bank to get it back
Stayed 1 night in Jul 2022
Response from Adam - Lifestyle Juggler on 8 Jul,2022
Hi there! Thanks so much for your review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was perfect- clean, modern, right next to Melbourne central and the floor to ceiling windows really let the view shine. The staff were friendly and pool and gym area were the cherry on top. Would definitely return!
Stayed 3 nights in Jul 2022
Response from Adam - Lifestyle Juggler on 6 Jul,2022
Hi there! Thanks so much for your 5-star review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is absolutely convenient if you have no purpose renting a car in Melbourne. Central Melbourne Station is closeby and10 mins walk to the centre of the city. Walkable distance to Fed Square and Hyde Park too. Excellent to stay if first time to Melbourne. A lot of things to eat if you come back late from the local tour. Room is not too big but good size. Clean & modern.
Stayed 7 nights in Jun 2022
Response from Lifestyle Jugglers on 5 Jul,2022
Hello there, Thanks for taking the time to leave a review. We're glad you enjoyed your time in Melbourne and look forward to welcoming you back in the future. Regards,

10/10 Excellent

Samantha, Cecil Hills

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022
Response from Adam - Lifestyle Juggler on 4 Jul,2022
Hi there! Thanks so much for your 5-star review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely friendly, The apartments were very comfortable and clean. Super close to everything.
Stayed 2 nights in Jun 2022
Response from Adam - Lifestyle Juggler on 4 Jul,2022
Hi there! Thanks so much for your 5-star review! Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2022
Response from Adam - Lifestyle Juggler on 4 Jul,2022
Hi there! Thanks so much for your feedback. Our team at Scape Living Aurora strives to ensure each guest experience is tailored to exceed expectations...so feedback such as yours is greatly appreciated as it helps us to ensure we remain focused on "wowing" all that stay with us! Thanks again...we can't wait to welcome you back to Scape Living Aurora.