All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 696 out of 1000 reviews" "
10 - Excellent
696
Rating 8 - Good. 178 out of 1000 reviews" "
8 - Good
178
Rating 6 - Okay. 53 out of 1000 reviews" "
6 - Okay
53
Rating 4 - Poor. 38 out of 1000 reviews" "
4 - Poor
38
Rating 2 - Terrible. 35 out of 1000 reviews" "
2 - Terrible
35
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
ALLEN, new york
Travelled with family, Travelled with family and small children
The front desk staff was rude. The rooms could of been cleaner and the mattresses and sheets where dirty. The bathroom sink kept clogging when we used it. I won’t stay here again.
Raynell
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 14 Apr,2024
We're truly sorry to hear about your disappointing experience. This doesn't align with the high standards we strive for in guest satisfaction. We'll address these issues immediately to ensure they don't recur. Your feedback is invaluable to us, and we hope for the opportunity to regain your trust in the future.
Stayed overnight ahead of a cruise. The hotel was nice and clean with a friendly staff. We enjoyed our room which accommodated 5 people and appreciated the hot breakfast before heading out. Will definitely book their again if in the area.
LaTonya
Stayed 1 night in Mar 2024
Response from Front Desk Team on 30 Mar,2024
Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay with us before your cruise. Providing a nice and clean environment, along with friendly staff, is always our priority. It's great to know that our spacious room suited your needs and that you were able to start your day with a satisfying hot breakfast. We appreciate your kind words and look forward to welcoming you back if you're in the area again. Safe travels!
Thank you so much for choosing Springhill Suites Fort Lauderdale/Miramar. We appreciate your feedback and hope to see you again soon!!
6/10 Okay
Dawn
11 Mar,2024
Liked: Cleanliness
Disliked: Staff & service
Property was average, but my expectations weren’t high for a select service
Dawn
Stayed 3 nights in Mar 2024
Response from vb on 12 Mar,2024
Dear Dawn,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Excellent
Lashonda
Travelled with family, Travelled with family and small children
After two Airbnb cancelled on me last minute, I found this hotel on Expedia and booked it right away, it accommodated me and my family…the room was so spacious, clean….the bathroom was a nice and big and even the closet was huge. I’ll definitely stay again and hopefully be able to have time for breakfast!
Lashonda
Stayed 2 nights in Mar 2024
Response from vb on 12 Mar,2024
Dear Lashonda,On behalf of the entire hotel team, I want to thank you for sharing about your time with us,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Response from Miguel Resto Regional Operations Manager on 8 Mar,2024
Greetings, always a pleasure seeing reviews of our guests & amazing experiences at our properties, we thank you for your loyalty to the brand & look forward to seeing you soon
Dear Guylaine,Thank you for taking the time to let us know about your experience while staying with us.We are happy that you share your experience with us, We hope to see you one more time in the future.Best Regards
Very clean and great amenities. Staff very helpful.
Seanna
Stayed 1 night in Mar 2024
Response from vb on 5 Mar,2024
Dear Seanna,Thank you for taking the time to let us know about your experience while staying with us.We are happy that you share your experience with us, We hope to see you one more time in the future.Best Regards
Extremely clean the room was amazing and every day they cleaned and the staff was extremely professional and helpful
Gianni
Stayed 7 nights in Feb 2024
Response from vb on 5 Mar,2024
Dear Gianni,Thank you for taking the time to let us know about your experience while staying with us.We are happy that you share your experience with us, We hope to see you one more time in the future.Best Regards
Dear Carolina,Thank you for taking the time to let us know about your experience while staying with us.We are happy that you share your experience with us, We hope to see you one more time in the future.Best Regards
Response from Miguel Resto Regional Operations Manager on 26 Feb,2024
Greetings, I am so sorry to hear that we did not meet & or exceed your experience while visiting, we look forward to seeing you soon, I am confident during your next visit we will not only meet but EXCEED all expectations
Response from Miguel Resto Regional Operations Manager on 22 Feb,2024
Good morning Niurka,Thank yu for your loyalty to the brand & this review, I will share with my teams on how we exceeded expectations & having you as our guest
We choose another property and expedia change the hotel for us and we have to say it was awesome. This hotel since you walked through the doors the front desk was very respectful and friendly, the rooms are wonderful and the hotel was extremely clean. Awesome. Just perfect. We recommend it to anyone.
Heiner
Stayed 1 night in Feb 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon
6/10 Okay
Jeff
18 Feb,2024
Liked: Property conditions & facilities
Disliked: Cleanliness
Jeff
Stayed 1 night in Feb 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings & thank you for your review, I will share with property leadership how we can improve, we do apologize for this experience, and I am confident that if you give us another try, we will not only meet but EXCEED all expectations
10/10 Excellent
Cindy
15 Feb,2024
Cindy
Stayed 1 night in Feb 2024
Response from Front Desk Team on 23 Mar,2024
Thank you so much for choosing Springhill Suites Fort Lauderdale/Miramar. We appreciate your feedback and hope to see you again soon!
This is the only stay I book in Broward County. It’s very clean and the staff is friendly.
Tiffany
Stayed 1 night in Feb 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon
10/10 Excellent
Naomi
2 Feb,2024
Naomi
Stayed 2 nights in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon
2/10 Terrible
David
Travelled with family
1 Feb,2024
Disliked: Cleanliness, staff & service, amenities
I called 2 weeks ahead of check-in to confirm my reservation and confirm a late check in of around 11pm. When I arrived I was informed that the hotel was overbooked for the night and that my room had been given to another guest. Leaving my and children to find alternative lodging. Unacceptable from a Marriott. Will never book a room here again.
David
Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings David,Our apologies that you & your family had to experience this, I will share with my teams on where we dropped the ball & why, We strive for success & this is not the service we want to provide, I am confident that if you give us another try, we will not only meet but EXCEED all expectations
10/10 Excellent
Leanne
1 Feb,2024
Leanne
Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,I want to take this time to thank you for your loyalty to the brand, We look forward to seeing you soon, I will share with my teams & property leadership this review
10/10 Excellent
Kyra
28 Jan,2024
Kyra
Stayed 4 nights in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon
10/10 Excellent
Diem
21 Jan,2024
Diem
Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,I want to take this time to thank you for your loyalty to the brand, We look forward to seeing you soon, I will share with my teams & property leadership this review
6/10 Okay
Pamela
19 Jan,2024
Liked: Cleanliness, staff & service
Air conditioner would not adjust to a cooler setting. Didn’t bother to move rooms since it was not a lengthy stay.
Pamela
Stayed 2 nights in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings & thank you for your review, I will share with property leadership how we can improve, we do apologize for this experience, and I am confident that if you give us another try, we will not only meet but EXCEED all expectations
10/10 Excellent
Ericka
18 Jan,2024
Ericka
Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon
Every thing we could have hoped for except a shuttle to the game. 2 miles away.
Geoffrey
Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon
10/10 Excellent
Maria
Travelled with family
15 Jan,2024
Los cuartos son amplios, modernos, la estancia fue muy cómoda,
Maria
Stayed 2 nights in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,I want to take this time to thank you for your loyalty to the brand, We look forward to seeing you soon, I will share with my teams & property leadership this review
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings & thank you for your review, I will share with property leadership how we can improve, we do apologize for this experience, and I am confident that if you give us another try, we will not only meet but EXCEED all expectations
one of the best hotels i have stayed in in the US. exceptionally clean, beautifully decorated, and ample space. breakfast was clean with quality options. would stay here time and time again.
Zaynah
Stayed 1 night in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings, I wanted to thank you for your review & grading, We value you as a guest & loyalty to the brand, and we look forward to seeing you soon
10/10 Excellent
Vishnu
Travelled with family
7 Jan,2024
Liked: Amenities
Clean around the area. I have nothing negative to say
Vishnu
Stayed 2 nights in Jan 2024
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,I want to take this time to thank you for your loyalty to the brand, We look forward to seeing you soon, I will share with my teams & property leadership this review
Pull out couch sheets and multiple visible stain marks and a live roach!
Marvin
Stayed 1 night in Dec 2023
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings & thank you for your review, I will share with property leadership how we can improve, we do apologize for this experience, and I am confident that if you give us another try, we will not only meet but EXCEED all expectations
Response from Miguel Resto Regional Operations Manager on 21 Feb,2024
Greetings,It was a pleasure having you as a guest & value your feedback, We also wanted to thank you for your loyalty to the brand, We are thrilled you had an EXCELLENT experience & look forward to seeing you soon