Find Midtown Spa Hotels from S$296

"Like many others mentioned, the property IS dated. Not only does the loud water /pipe sounds wake you up. But our shower was not working properly, sink was leaking, and overall the unit was not well cleaned. We put a towel on the floor to catch water, and it was filthy when we lifted it to put in the tub, the floor was not dusted well under the sink. The pricing on Expedia is not correct, the hotel adds on a bunch of extra charges when you check in, including their "bar" that we had 0 interest in using. "

"This property is very centrally located, however the rooms are small and the walls are thin. We stayed for 5 night and every night we woke up due to partying neighbors. "

"When we arrived at the hotel, a bellman offered to take our luggage and store it for us as we arrived early and the room wasn't ready. After we placed our items on the rolling cart, gave us a valet ticket to use to retrieve our bags upon our return and he said he might not be there when we returned for our room and held out his hand, asking for a tip. We gave him a tip and when we returned a few hours later, he was there, walked us back to an unfinished room and told us to find our own bags. When we went into our room, it was close to 80 degrees with no way to turn on a fan or change the temperature. We went to use the bathroom and hang a towel on the towel rack and the rack literally fell off the wall. When we called and asked for maintenance to come look at the room to address the temperature, the maintenance staff Said that the whole building was still in heat mode because the whole building had to be switched to air conditioning mode and that there was no option to adjust the temperature and each room. He then proceeded to open our windows and put a box fan in our window to help 'cool' the room. Please keep in mind we're on the 22nd floor and there are no screens in the windows! We are traveling with two children and I have no idea how this is even legal with the tremendous risk a child being able to fall out the window!"

"Love the place inexpensive and close to everything but has nothing to offer as far as bottled water, ice or in room refrigerator. Other than that Great."

"We arrived earlier in the day and were warmly welcomed by Afroza, who provided excellent service from the very beginning. She not only accommodated an early check-in, but also offered us a room upgrade with a view at a very reasonable price, which we truly appreciated. The hotel itself has a slightly old-style feel, but it is well maintained. One thing worth highlighting is the number of elevators – they are efficient, and we were able to get to our floor quickly without long waits. The location is excellent and very convenient for getting around New York. The only minor downside is the busy entrance area – there is a constant flow of people outside, so entering and exiting sometimes requires a bit of maneuvering. I would also like to mention the housekeeping service, which was outstanding. Unfortunately, I don’t know her name, but I was told she is from Serbia – her attention to detail and care made a noticeable difference during our stay. Would I stay here again? Absolutely, yes. "

"Very well-appointed hotel and room, excellent location, pleasant staff. However, the check-in was too slow for a property of this quality. Also, the property texted me and asked if I needed anything, and I requested a mini fridge. The reply was that it would be delivered to my room, but it never was. It’s not a problem if there wasn’t one available, the problem was the unkept promise (and failure to follow-up). Finally, there was an unexpected charge to my credit card that I am waiting to have resolved. I expect it will be fixed, but again a property like this should not have such problems. I have stayed at a great many hotels in Manhattan and I have rarely had such a litany of issues, though admittedly in this case none were that big a deal."

"The grab n go breakfast was great and a good value. "

"Customer service was top tier. Service and amenities were great. I truly appreciate having somewhere safe to leave our luggage while we explored on our day of departure. Thank you to all the staff for their hospitality!"

"Great location "