Hello, the hotel staff was very nice, so one looks away from small mistakes in the room (I was bothered by the touch of mold from the sink, my husband's lack of air conditioning).
What was a big problem, however, was the availability of the hotel from the airport in Mombasa:( Hotels.com states 45 minutes, but in fact at night after arrival the taxi took 2 hours !! The hotel goes across the river and you have to use a ferry. The journey back to Mombasa took 4.5 hours !! it was monday morning, crazy traffic and we only waited for the ferry for 3 hours :( that day only two ferries operated. Fortunately we didn't go to the airport, but we continued elsewhere in Kenya. So watch out, the only way is through the ferry. This may have been an exception, but both night (after midnight) and morning trips took significantly longer than the hotel reports.
The hotel had a great pool with a very pleasant water temperature, I emphasize that. And the beach right next to the hotel very nice :)