In-room safe, desk, blackout curtains, free WiFi

Reviews of ART HOTEL Morioka

3.5 out of 5
ART HOTEL Morioka
3-3-18 Odouri, Morioka, Iwate

Reviews

8.8

Excellent

Rating 10 - Excellent. 329 out of 624 reviews" "
Rating 8 - Good. 207 out of 624 reviews" "
Rating 6 - Okay. 54 out of 624 reviews" "
Rating 4 - Poor. 30 out of 624 reviews" "
Rating 2 - Terrible. 4 out of 624 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anmol

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and the room was pretty with new equipments and nice shower area. Very good value for money, I was astonished to find such a nice room at this price during Golden Week. Great service as well, recommend to stay here.
Stayed 1 night in Apr 2024
Response from Art Hotel Morioka Front on 13 May,2024
Thank you very much for staying at Art Hotel Morioka.Thank you for posting your impressions about your stay.Did you have a good time during your stay?All of our staff members are very happy to receive so many compliments from you. Our staff will continue to work hard to meet the expectations of our customers, so if you have another opportunity, we hope that you will stay at our hotel again.We look forward to your next stay with us.

6/10 Okay

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom smelled like mold and the breakfast was overpriced and not that good. We stayed in 3 places in morioka and the other 2 were much better.
Stayed 1 night in Apr 2024
Response from Art Hotel Morioka Front on 6 Apr,2024
Thank you very much for using Art Hotel Morioka.We would also like to thank you for posting your impressions about your stay.We apologize for any inconvenience caused regarding the bathroom in your guest room. We will share your comments not only with our cleaning staff, but also with all staff in the building, and will strive to ensure thorough cleaning and improvements. We also regret that we were unable to meet your expectations regarding the breakfast. We will continue to work hard to provide even better services so that more people can use our services. We apologize for the inconvenience, but if you come to Morioka again, we would appreciate it if you could give us a chance to make up for it.Thank you very much for your valuable feedback.We look forward to seeing you again.Art Hotel Morioka Front

10/10 Excellent

Paolo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful
Stayed 2 nights in Feb 2024
Response from Art Hotel Morioka Front Desk on 11 Feb,2024
Thank you very much for staying at Art Hotel Morioka. Thank you once again for posting your impressions about your stay. All of our staff members are very happy to receive such positive feedback from our customers.Did you feel relaxed during your stay?Our hotel was rebranded and renamed to "Art Hotel Morioka" in March 2019.In addition, we have renovated the rooms to use Morioka's traditional crafts so that everyone can experience Morioka. If you have the opportunity to come to the area again, we hope that you will patronize our hotel.Last but not least, we would like to thank you for taking the time out of your busy schedule to post. All of our staff members are looking forward to the day when we can see our customers again.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely polite. It is conveniently located close to shopping, dining and Morioka Station. The rooms are a bit small but I didn't spend much time in the room..
Stayed 3 nights in Jan 2024
Response from Art Hotel Morioka Front Desk on 11 Jan,2024
Thank you very much for staying at Art Hotel Morioka.We would also like to thank you for posting your impressions about your stay. As a hotel staff member, we are very happy to receive such compliments regarding our response.Also, as our customers have said, our hotel is within a 10-minute walk from Morioka Station, and within a 1-minute walk from Odori Arcade, the downtown area of Morioka City. It is a recommended location not only for business, but also for sightseeing and shopping.Regarding the room, although we did not spend much time in the room, we will take this into consideration in the future to ensure that our guests have a more comfortable stay. Last but not least, we would like to thank you once again for posting your valuable opinions.All of our staff are looking forward to seeing you again.

10/10 Excellent

Daekwon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel and friendly staff
Stayed 1 night in Nov 2023
Response from Art Hotel Morioka Front Desk on 25 Nov,2023
Thank you very much for using Art Hotel Morioka.We would also like to thank you for posting your impressions about your stay.We are very happy to receive your compliments regarding our hotel and staff.We always strive to provide customer service with a smile so that our customers can spend their time comfortably. We will continue to strive to create spaces and provide services that satisfy our customers, and we appreciate your continued patronage.Once again, thank you for taking the time out of your busy schedule to post.The temperature is changing rapidly, making it easy to get sick.Please take care not to catch a cold.All of our staff are looking forward to your next visit.

10/10 Excellent

Ital

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep on with this kind and attentive service ! Thank you !
Stayed 2 nights in Oct 2023
Response from Art Hotel Morioka Front Desk on 7 Nov,2023
Thank you very much for staying at Art Hotel Morioka. All of our staff are very happy to receive your compliments regarding our service. We are not satisfied with the evaluations received from our customers and will continue to strive to further improve our services. We look forward to seeing you again.

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Close to Morioka station and right on main shopping/dining street
Stayed 4 nights in Oct 2023
Response from Art Hotel Morioka Front on 31 Oct,2023
Thank you very much for using Art Hotel Morioka.We would also like to thank you for posting your impressions about your stay.We hope you enjoyed your stay with us. As our customers have said, our hotel is located within a 10-minute walk from Morioka Station, and a 1-minute walk from the Morioka Odori Arcade, which is the downtown area. It is highly recommended not only for business but also as a base for sightseeing. If you come to Morioka again, we hope that you will consider staying at our hotel.Thank you for your kind comment.We look forward to serving you again.

10/10 Excellent

Roberto, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel, convenient
Stayed 2 nights in Oct 2023
Response from Art Hotel Morioka Front on 30 Oct,2023
Thank you very much for staying at Art Hotel Morioka.Thank you once again for posting your impressions about your stay.Did you have a good time during your stay?We are honored to receive your kind words such as "convenient".We are always working hard to ensure that all our customers have a comfortable time with us. We will continue to strive to create even better hotels in the future without being complacent with the words of our customers, so if you have the opportunity to come to the area, we would appreciate it if you could use our hotel.Last but not least, we would like to thank you for taking the time out of your busy schedule to give us your feedback.We look forward to your next stay with us.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was incredibly clean. It was located very close to the train station. 2 bus stops. The staff were very professional. I would definitely stay again.
Stayed 1 night in Oct 2023
Response from Art Hotel Morioka Front on 30 Oct,2023
Thank you very much for staying at Art Hotel Morioka.Thank you once again for posting your impressions about your stay.Did you have a good time during your stay?We are honored to receive your kind words, "I will come again."We are always working hard to ensure that all our customers have a comfortable time with us. We will continue to strive to create even better hotels in the future without being complacent with the words of our customers, so if you have the opportunity to come to the area, we would appreciate it if you could use our hotel.Last but not least, we would like to thank you for taking the time out of your busy schedule to give us your feedback.We look forward to your next stay with us.

6/10 Okay

Siu Chee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境優美,對面有商場,好方面,如泊車後可以出入更理想
Stayed 1 night in Oct 2023
Response from ART 盛岡前酒店 on 29 Oct,2023
非常感謝您入住盛岡藝術酒店。 再次感謝您留下您的入住印象。我們希望您在我們這裡過得愉快。我們的酒店於 2019 年 3 月進行了品牌重塑並更名為「盛岡藝術酒店」。 客房經過全面翻新,其設計靈感來自盛岡的文化、傳統工藝和自然,讓我們的客人了解盛岡的奇觀。 為了確保飯店原有的美麗不會因歲月流逝而褪色,各部門的全體工作人員每天對客房進行管理。我們的飯店位於盛岡站和大通商場之間,餐飲和購物非常方便。 前台還可以提供附近的旅遊景點和餐廳的信息,歡迎隨時詢問。最後但並非最不重要的一點是,我們要感謝您的評論。我們期待您的下次入住。

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the train station and walking distance to tourists spots.
Stayed 1 night in Oct 2023
Response from Art Hotel Morioka Front on 29 Oct,2023
Thank you very much for staying at Art Hotel Morioka. Thank you once again for posting your impressions about your stay.We hope you enjoyed your stay with us.Our hotel was rebranded and renamed to "Art Hotel Morioka" in March 2019. The guest rooms have been completely renovated with designs inspired by Morioka's culture, traditional crafts, and nature, so that our guests can learn about the wonders of Morioka. In order to ensure that the original beauty of the hotel does not fade over the years, all staff members from various departments manage the guest rooms on a daily basis.Our hotel is located between Morioka Station and Odori Arcade, making it very convenient for dining and shopping. The front desk will also provide information on nearby tourist spots and restaurants, so please feel free to ask.Last but not least, we would like to thank you for your comment.We look forward to your next stay.

8/10 Good

Pui Shan

Travelled with family
Liked: Cleanliness, staff & service, amenities
I've Ta-Q-Bin my luggage directly to the hotel 1 day earlier. When I check in, the staff has already put my luggage into my room. Very good service.
Stayed 1 night in Aug 2023
Response from Art Hotel Morioka Front on 14 Oct,2023
Thank you very much for staying at Art Hotel Morioka. no way. I'm very happy that you liked it. I look forward to seeing you again.

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2023
Response from Art Hotel Morioka Front Desk on 30 Jul,2023
Thank you very much for staying at Art Hotel Morioka. Also, I am very happy to receive your compliments as an impression of your stay. Facility management, cleaning, front desk, etc. work together to improve the guest room environment. Encouraged by the voices of our customers this time, we will continue to devote ourselves to providing even more comfortable rooms in the future. We appreciate your continued patronage.

8/10 Good

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Krystin

Stayed 1 night in Mar 2023

10/10 Excellent

KEITH

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here a had full of times, great location, and friendly staff.
Response from Art Hotel Morioka Front on 20 Jan,2023
Thank you very much for using Art Hotel Morioka.Thank you again for your feedback regarding your stay.We will continue to strive to be a hotel where you can spend a comfortable and safe time so that we can respond to the wishes of our customers.We look forward to your continued patronage of our hotel.Thank you very much for taking time out of your busy schedules to post your comments.We are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe convenient location
We always choose to stay at Art hotel. Convenient safe location. Everything is in waking distance. Safe indoor parking available. Family of 5.
Stayed 2 nights in Dec 2022
Response from Art Hotel Morioka Front on 20 Dec,2022
Thank you very much for using Art Hotel Morioka.We would also like to thank you from the bottom of our hearts for giving us a high evaluation.We will continue to strive to be a hotel where you can spend a comfortable and safe time so that we can respond to the wishes of our customers without being dependent on this.We look forward to your continued patronage of our hotel.Thank you very much for taking time out of your busy schedules to post your comments.We are looking forward to seeing you again.

6/10 Okay

seoyeong

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Wish they can clean bathroom better. They had stains around the bathtub and the sink and toilet bowl was dirty otherwise it was good please clean the bathroom
Stayed 1 night in Nov 2022
Response from Art Hotel Morioka Front on 30 Nov,2022
Thank you for choosing Art Hotel Morioka from among many hotels.However, we apologize for the inconvenience caused due to the lack of cleaning. We will continue to strive to be a hotel where you can spend a comfortable and safe time, so that we can share the cleaning work with the cleaning staff and pay close attention to the needs of our customers.We look forward to your continued patronage of our hotel.Thank you very much for taking the time out of your busy schedule to post your valuable time for us.We are looking forward to seeing you again.

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was bigger by Japanese standards. Very good condition, nicely decorated. No problems at all.
Stayed 1 night in Sep 2022

10/10 Excellent

Victor

Stayed 1 night in Sep 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Yuki

Stayed 1 night in Aug 2022

8/10 Good

Javier, Nerima

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. The breakfast is also very nice.
Stayed 1 night in Jul 2022

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less expensive from hotels near JR station. Yet nice clean comfortable room. Bicycle rental service, free but only two. Better to wake up early to get it. I got one at 07:15! It seems most of hotels got some in this area.
Stayed 2 nights in Jun 2022

8/10 Good

Allan A.

Stayed 1 night in Apr 2022

8/10 Good

Dechlan

Stayed 1 night in Apr 2022

8/10 Good

JOHN

Stayed 1 night in Mar 2022

8/10 Good

Allan

Stayed 2 nights in Feb 2022

8/10 Good

Allan A.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Yusuke, Shinjuku city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった点: ・朝食バイキングがとにかく充実しており今まで利用した中で最も良かった。 (窓からの眺め、郷土料理の麺類をその場で調理してくれる、地元の牧場と提携した乳製品が豊富、メニューが充実) ・建物がお洒落で格調高く雰囲気が良かった。 ・部屋設置が充電しており使いやすかった。 難点: ・盛岡駅から徒歩だと若干遠い。 ・コインランドリーが更にもう一台あると混雑せず良いと感じた。
Stayed 2 nights in Sep 2021
Response from アートホテル盛岡 宿泊部 on 23 Feb,2022
この度はアートホテル盛岡をご利用いただきまして誠にありがとうございます。 ご宿泊のご感想をご投稿下さいましたこと重ねてお礼申し上げます。 朝食につきましてお褒めのお言葉を頂戴出来ましたこと大変嬉しく思います。 当ホテルの朝食は「岩手の郷土・食財を感じる」をテーマとして岩手県で採れた食材をたっぷりと使用したメニューを多数ご準備しております。 今回お召し上がりいただけなかったメニューは是非とも次回ご宿泊の際にお召し上がり下さいませ。 また、コインランドリーの設備不足のためご不便おかけし申し訳ございません。お客様の御意見を検討させていただきます。 お忙しい中貴重なご感想をありがとうございます。 最後になりますが、お客様に再びお会い出来る日をスタッフ一同心よりお待ちしております。 アートホテル盛岡 フロント

8/10 Good

Briana

Stayed 1 night in Nov 2021

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from アートホテル盛岡 宿泊部 on 18 Aug,2021
ご利用ありがとうございます。貴重なご意見を頂きましてありがとうございました。今後もお客様の評価を励みにスタッフ一同、精進して参ります。またのご来館心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great consistent hotel chain
We only stay at Art Hotel. The customer service is above and beyond exceptional. My children love all the employees. The rooms are always clean and stocked with necessities.
Stayed 1 night in Jun 2021
Response from Art Hotel Morioka Reception on 8 Jul,2021
Thank you for using Art Hotel Morioka. Also, thank you again for posting while you are busy. We are very pleased to receive your compliment on the service of our employees. I am very happy to say that your child is pleased. We will continue to do our best to make it a special memory for your child. looking forward to seeing you coming again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Friendly staff, clean facilities and comfortable room
Stayed 1 night in May 2021
Response from アートホテル盛岡 宿泊部 on 30 May,2021
Thanks. I am very pleased to receive many compliments. We are grateful to our staff for their compliments and encouragement. We will continue to improve our service so that our customers can spend their time comfortably.

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from アートホテル盛岡 宿泊部 on 18 May,2021
この度は数あるホテルからアートホテル盛岡をお選びいただきまして誠にありがとうございます。 ご滞在中はごゆっくりお過ごしいただけましたでしょうか。 今回のご宿泊につきまして、お客様より高評価を頂戴出来ましたこと、大変嬉しく、誇らしく思っております。 いただきました高評価に甘んじる事なく、今後ともご宿泊いただいたお客にとって特別な思い出となりましす様に更なるサービス向上に努めて参ります。 最後になりますが、お忙しい中ご投稿下さいまして誠にありがとうございます。 お客様に再びお会いできる日をスタッフ一同心よりお待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a short distance walk from the train station. Across the hotel is a shopping center. So the location is good. The hotel also has a nice lobby. Staffs at reception were courteous and helpful.
Stayed 2 nights in Apr 2021
Response from Art Hotel Morioka on 18 May,2021
Thank you for choosing Art Hotel Morioka from the many hotels. We hope you enjoyed your time during your stay. We would like to thank our staff for their compliments and encouragement. We will continue to improve our service so that we can exceed our customers' expectations without being content with the words we received from our customers.

10/10 Excellent

jonathon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from アートホテル盛岡 宿泊部 on 7 Feb,2021
この度はアートホテル盛岡をご利用いただき誠にありがとうございます。 ご滞在中はごゆっくりお過ごしいただけましたでしょうか。 今回お客様よりいただきました高評価に甘んじることなく、今後とも更なる沙^ビス向上に努めて参ります。 お忙しい中ご投稿下さり誠にありがとうございます。 またのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, accommodating location. City center with short walks to main attractions.
Stayed 2 nights in Oct 2020
Response from Art Hotel Morioka on 16 Oct,2020
Thank you for using Art Hotel Morioka. We would also like to thank you for kind comments. We will continue to strive to build a hotel so that we can continue to expect the evaluations we receive from our customers. Also, when you come to Morioka, we would appreciate it if you could consider Art Hotel Morioka. All the staff are looking forward to hearing from you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from アートホテル盛岡 宿泊部 on 18 Sept,2020
この度はアートホテル盛岡をご利用いただき誠にありがとうございます。 また、ご多用の中、ご評価いただき重ねてお礼申し上げます。今後とも、お客様に快適にお過ごしいただけますよう、日々サ-ビスの向上に努めて参る所存でございます。また盛岡にお越しの際はアートホテル盛岡をご検討頂けますと幸いです。 スタッフ一同、心よりお待ち申し上げております

10/10 Excellent

Corey

Stayed 3 nights in Jul 2020
Response from アートホテル盛岡 宿泊部 on 17 Aug,2020
この度は当ホテルにご宿泊頂きまして誠にありがとうございます。 お客様には高い評価を頂け、大変安堵しております。 またお越し頂ける事をスタッフ一同心よりお待ちしております。

8/10 Good

Elena, Misawa-shi

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location; the different options of restaurants And the close proximity to shopping and cultural site.
Stayed 2 nights in Jul 2020
Response from Art Hotel Morioka on 13 Aug,2020
Thank you for selecting us out of the many possible places here. We would also like to thank you for kind comments. Your compliments are the pillars of our support, and we will make further efforts in providing better service. On behalf of the staff, I would like to thank you for your kindly comments and for selecting us. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020
Response from アートホテル盛岡 宿泊部 on 2 Jul,2020
この度は当ホテルにご宿泊頂き誠にありがとうございます。 お客様には高い評価を頂き、快適にご滞在頂けたご様子で大変安堵しております。 これからも、お客様の評価に驕ることなく真摯にお喜び頂けるようホテルづくりに励んで参ります。 お客様のまたのお越しをスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gen
Stayed 7 nights in Feb 2020
Response from Art Hotel Morioka on 26 Feb,2020
This time, thank you for using our hotel. Also, thanks for your heavy use, we appreciate it again. We will continue to improve our services to satisfy our customers. We look forward to coming again.

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient modern hotel in central area
Hotel is very close to central areas and also to the main train station. The room i stayed was renovated and unlike the normal japanese business hotel design. it was nice and modern. You do have to pay extra for parking but it’s 800Yen only so not too bad.
Stayed 1 night in Feb 2020
Response from Art Hotel Morioka on 26 Feb,2020
This time, thank you for using our hotel. Also, thanks for your heavy use, we appreciate it again. We will continue to improve our services to satisfy our customers. We look forward to coming again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room
Around 6-8 minutes walk to JR Morioka station. Hotel is cozy and rooms are spacious. Will stay here when we visit Morioka again.
Stayed 2 nights in Feb 2020
Response from Art Hotel Morioka on 19 Feb,2020
Thank you very much for using Art Hotel Morioka. Thanks again for your feedback during heavy use. We look forward to your comfort during your stay and we are glad to hear you. We look forward to seeing you again.

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from アートホテル盛岡 宿泊部 山谷 on 11 Feb,2020
この度は、アートホテル盛岡をご利用頂き、誠にありがとうございます。 また、満点のご評価を頂き、私共も嬉しく感じております。 これからもお客様にご満足頂けるよう、サービスの向上に努めて参ります。 またのお越しを心よりお待ち申し上げております。

10/10 Excellent

Terrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from アートホテル盛岡 宿泊部 山谷 on 27 Jan,2020
この度は、アートホテル盛岡をご予約頂き、誠にありがとうございます。 また、ご多用の中、素晴らしいご評価を頂き、重ねてお礼申し上げます。 これからもお客様にご満足頂けるよう、サービスの向上に努めて参ります。 またのお越しを心よりお待ち申し上げております。

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I came back to the hotel my room was opened. It is unbelievable and unacceptable. This hotel is not recommended.
Stayed 2 nights in Nov 2019
Response from Art Hotel Morioka on 21 Nov,2019
Thank you for using Art Hotel Morioka. I'm sorry for the inconvenience that the door was open after you went out. I apologize deeply for making you feel uncomfortable. In the future, I will do thorough management to prevent this from happening. I am very sorry.

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Bathroom drainage backlashes
Stayed 1 night in Nov 2019
Response from Art Hotel Morioka on 21 Nov,2019
Thank you for using Art Hotel Morioka. We ’re sorry for the inconvenience caused by the drainage of the bathroom. We will thoroughly manage facilities so that this will not happen in the future. Thank you for your valuable feedback.

8/10 Good

WING KEE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Art Hotel Morioka Front Yamaya on 3 Nov,2019
Thank you for using Art Hotel Morioka. Thank you again for your appreciation. We will continue to improve our services so that our customers can be satisfied. We look forward to seeing you again.