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Reviews of B&B HOTEL Mulhouse Centre

2 out of 5
B&B HOTEL Mulhouse Centre
38/40 Avenue de Colmar, Mulhouse, Haut-Rhin

Reviews

7.6

Good

Rating 10 - Excellent. 103 out of 443 reviews" "
Rating 8 - Good. 196 out of 443 reviews" "
Rating 6 - Okay. 85 out of 443 reviews" "
Rating 4 - Poor. 40 out of 443 reviews" "
Rating 2 - Terrible. 19 out of 443 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay, staff was friendly, would stay again
Stayed 2 nights in Feb 2024
Response from La réception on 14 Feb,2024
Merci.

8/10 Good

Dilsad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and walking distance to the center. We didnt know we had to reserve fpr the parking area, but found one closeby.
Stayed 1 night in Dec 2023
Response from La réception on 16 Jan,2024
Merci encore pour votre commentaire, nous tentons de faire de notre mieux pour satisfaire les clients. Je suis content d'apprendre que nous y sommes parvenus. Au plaisir de vous revoir.

8/10 Good

Giordano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from La réception on 16 Jan,2024
Merci encore pour votre commentaire, nous tentons de faire de notre mieux pour satisfaire les clients. Je suis content d'apprendre que nous y sommes parvenus. Au plaisir de vous revoir.

10/10 Excellent

Audry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from La réception on 16 Jan,2024
Merci encore pour votre commentaire, nous tentons de faire de notre mieux pour satisfaire les clients. Je suis content d'apprendre que nous y sommes parvenus. Au plaisir de vous revoir.

8/10 Good

Tugay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from La réception on 16 Jan,2024
Merci encore pour votre commentaire, nous tentons de faire de notre mieux pour satisfaire les clients. Je suis content d'apprendre que nous y sommes parvenus. Au plaisir de vous revoir.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good centre of city easy access to shopping and restaurants. Basic and simple hotel well worth the money. Good sound proofing from street noises.
Stayed 1 night in Oct 2023
Response from La réception on 7 Oct,2023
Merci beaucoup.

8/10 Good

MURUGANANTHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No kettle in the room but available at reception. Bought one along with cus, coffee and milk powder. Also microwave is available at reception. A nice coffee machine is also available downstairs. Booked two rooms. Cleaners do their best job every morning. Our room toilet seat was slightly damaged prior to our arrival and reported. Other than that nothing to complain. Ten minutes walk to Mulhouse Station. Tram stop just outside the hotel. Happy.
Stayed 4 nights in Aug 2023
Response from La réception on 24 Sept,2023
Merci.

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service
Good position immediately adjacent to a tram stop, but the local area is a bit run-down. Secure parking in a nearby building. Helpful receptionist in spite of an error at check-in. Room and bathroom adequate for a short stay. Breakfast reasonable considering the price of the stay.
Response from La réception on 24 Sept,2023
Merci beaucoup.

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Poor car park.
Staff were super helpful. Car park was not secure as door to street wouldn't lock.
Stayed 1 night in Aug 2023
Response from La réception on 15 Aug,2023
Merci beaucoup.

8/10 Good

Sean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were travelling from UK to Italy and stopped here for one night. They do have underground parking but our SUV & roofbox wasn't going to fit through the door. You have to pay for their parking also (6 euros i think). However there was open air parking across the road, pay & display at a reasonable rate. Car park did look a bit sketchy tbh but... lots of other cars using and ours was fine the next morning, yay lol. Very helpful and friendly chap on reception, room was clean & comfortable and shower was great. Mulhouse is a great place to walk around with things to see, bars, restaurants etc. And you're only a few hundred meters from the action. A nice place to stop on our road trip. We didn't take the breakfast but it looked usual continental style.
Stayed 1 night in Jul 2023
Response from Newton on 15 Aug,2023
Merci beaucoup.

8/10 Good

Jean-Benoit

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff is really amazing and the checking went very smoothly. It's was a convenient stay but cleanliness is indeed something that could be reviewed
Stayed 1 night in Jun 2023
Response from La réception on 15 Aug,2023
Merci beaucoup.

2/10 Terrible

Jibrael

Disliked: Cleanliness, property conditions & facilities
This place has a severe mold problem (room 310) I couldn’t even spend 10 minutes in the room without getting a headache. Had to hold my breath in the bathroom. Maybe it’s because I went during Art Basel , but they said they had nothing else available. Thankfully I was able to check into another hotel down a few blocks down. Sure I’m paying for a budget hotel but I’m not paying for an unsafe environment. They’re begging for a lawsuit.
Stayed 3 nights in Jun 2023
Response from La réception on 15 Aug,2023
Merci beaucoup.

4/10 Poor

Jean-Benoit

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I reserved a parking spot in advance because I knew we would arrive after a long car trip. We luckily found a spot next to the hotel and I asked where I can park. The staff told me I have to do the check in first and then they'll give me the code for the parking. It appears that the parking is in the building across the street. So I had to do stay on an unauthorized parking spot, do the check in bring the luggage to the room to be able to go and park my car. We move a bed close to the other and it was very dirty under the bed. The property is close the center indeed but the direct area around the property is very dirty and noisy and could be unpleasant for some non french tourists. They had a lot of guests at the property and in the morning we had to wait in line something like 20mn or plus to be able to take the breakfast. The stay was convenient (cheap as well) and the breakfast good (with a large offer) but it was not overall a good very good experience. It says that the property is fully smoking free but we could smell cold cigarettes in the corridors, the room was not very clean and the parkin situation was a pain point. It's enough for one night stay if you transition to another destination but I would not recommend for a longer stay and personalized experience.
Stayed 1 night in Jun 2023
Response from La réception on 7 Jun,2023
ok

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID AVOID AVOID!!!
Worst hotel we have EVER stayed at! Absolutely revolting! Like a dirty hostel. Tiny room with curtains hanging off rail, bed sheets that didn’t fit to reveal a dirty mattress. Shower room smelled of drains and had no plug in sink - only a back hole. One lumpy flat pillow each and no more available and a strong smell of marijuana. Yuck!!!
Stayed 1 night in May 2023

8/10 Good

ali emre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, parking iş cheap, central area
Stayed 1 night in May 2023
Response from La réception on 18 May,2023
Merci beaucoup.

10/10 Excellent

Genesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from La réception on 12 Apr,2023
merci, très contents d'avoir rempli notre mission en vous satisfaisant, au plaisir de vous revoir parmi nous.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good budget hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mulhouse overnight stay
Perfect budget hotel for a short stay. Convenient location for city centre facilities and the gare SNCF. Clean and comfortable. Friendly staff. Nice breakfast. Very good value for money.
Stayed 1 night in Aug 2022

2/10 Terrible

Singh

Stayed 3 nights in Jul 2022
Response from Reception on 28 Jul,2022
Bonjour, Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes. A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel. La direction

10/10 Excellent

AFONSO, GRIESHEIM

Stayed 1 night in Jul 2022

10/10 Excellent

Patrick

Stayed 1 night in Jul 2022
Response from Reception on 19 Jul,2022
Bonjour, Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Mulhouse CEntre lors d'un prochain séjour La direction

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay on journey home
Very helpful om arrival finding car park. Also friendly with breakfast.
Stayed 2 nights in Sep 2020

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice place to stay.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and helpful, clean quiet and large room. Do recommend
Stayed 1 night in Jun 2019
Response from Samuel on 3 Jul,2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La direction

8/10 Good

Cole

Liked: Staff & service
decent
not the best on this trip, room was oddly set up and very dated, the hotel is pretty central but not a great deal of parking etc
Stayed 1 night in Apr 2019
Response from Samuel on 29 Jun,2019
Bonjour, Nous sommes ravis que vous ayez apprécié votre séjour au B&B Mulhouse Centre. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour La direction

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Réception on 25 Oct,2018
Bonjour, Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel MULHOUSE Centre. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour La direction

10/10 Excellent

Julie, Ansbach, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for our family!
We had a room with a double bed and a single bed. The space was perfect for our family and the hotel is conveniently located in Mulhouse. The hotel was safe and there are machines with snacks and drinks in the lobby. The parking is across the street but is free after 7pm.
Stayed 1 night in Mar 2018
Response from Samuel on 29 Mar,2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La direction

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really quite amazingly good for great price
My expectations were quite low but the hotel is pretty darn good. Location is great. Walking distance to down town Rooms are nicely laid out and fitted 3 beds nicely with ample space. Breakfast was very good for $6 each. Eggs, Bacon, Bread, Cereal, Croissant. The only non-positive things were: a) No toileteries b) No hair-dryer c) No safe But I knew that before hand so I adjusted appropriately.
Stayed 1 night in Jan 2018
Response from Samuel on 9 Jan,2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La direction

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel the area was kind of business like
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good price
There's a tram station in front of the hotel, very convenient.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
For budget traveler
Very small than expected, but very clean. Simple. We stay the street side so a bit noisy and can't open window because of that.(i can see the face of people waiting and also inside of tram) Other than that, pleasant stay for budget traveler!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Well this was the only place I used my credit card and it's really strange but I get a message from my bank telling me my card has been cancelled as its been compromised now can't prove anything but it's a bit coinceadentel that this is only place it was used then gets compromised so make your own mind up

6/10 Okay

Sebastian, Antwerp

Liked: Cleanliness
Family hotel
Good family hotel, no complaints

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
Gewoehnungsbedurftige Umgebung
Stayed 1 night in Mar 2024
Response from La réception on 6 Apr,2024
Nous vous remercions pour votre commentaire et espérons vous revoir bientôt dans notre établissement.

6/10 Okay

Christophe

Travelled with family
Liked: Cleanliness
Convenable
Stayed 1 night in Dec 2023
Response from La réception on 16 Jan,2024
Merci encore pour votre commentaire, nous tentons de faire de notre mieux pour satisfaire les clients. Je suis content d'apprendre que nous y sommes parvenus. Au plaisir de vous revoir.

6/10 Okay

Stefano

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from La réception on 16 Jan,2024
Merci encore pour votre commentaire, nous tentons de faire de notre mieux pour satisfaire les clients. Je suis content d'apprendre que nous y sommes parvenus. Au plaisir de vous revoir.

8/10 Good

Dinara

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from La réception on 16 Jan,2024
Merci encore pour votre commentaire, nous tentons de faire de notre mieux pour satisfaire les clients. Je suis content d'apprendre que nous y sommes parvenus. Au plaisir de vous revoir.

4/10 Poor

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas terrible
Parking payant en sous-sol dans un autre immeuble, trés peut de place
Stayed 2 nights in Dec 2023
Response from La réception on 16 Jan,2024
Merci encore pour votre commentaire, nous tentons de faire de notre mieux pour satisfaire les clients. Je suis content d'apprendre que nous y sommes parvenus. Au plaisir de vous revoir.

8/10 Good

Dario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from La réception on 16 Jan,2024
Merci encore pour votre commentaire, nous tentons de faire de notre mieux pour satisfaire les clients. Je suis content d'apprendre que nous y sommes parvenus. Au plaisir de vous revoir.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sejour agreable
Stayed 3 nights in Dec 2023
Response from La réception on 16 Jan,2024
Merci encore pour votre commentaire, nous tentons de faire de notre mieux pour satisfaire les clients. Je suis content d'apprendre que nous y sommes parvenus. Au plaisir de vous revoir.

6/10 Okay

Susanne

Liked: Staff & service, property conditions & facilities
Die Lüftung ist fett verstaubt…
Stayed 2 nights in Dec 2023
Response from La réception on 16 Jan,2024
Merci encore pour votre commentaire, nous tentons de faire de notre mieux pour satisfaire les clients. Je suis content d'apprendre que nous y sommes parvenus. Au plaisir de vous revoir.

4/10 Poor

Christelle

Stayed 1 night in Dec 2023
Response from La réception on 16 Jan,2024
Merci encore pour votre commentaire, nous tentons de faire de notre mieux pour satisfaire les clients. Je suis content d'apprendre que nous y sommes parvenus. Au plaisir de vous revoir.

6/10 Okay

Luca

Travelled with partner
Liked: Cleanliness, staff & service
Buona struttura vicino al centro di mulhouse. Camera pulita e in buone condizioni. Da segnalare la mancanza del phon in camera
Stayed 3 nights in Dec 2023
Response from La réception on 16 Jan,2024
Merci encore pour votre commentaire, nous tentons de faire de notre mieux pour satisfaire les clients. Je suis content d'apprendre que nous y sommes parvenus. Au plaisir de vous revoir.

8/10 Good

Güray

Liked: Cleanliness, staff & service, property conditions & facilities
Merkeze çok yakın güzel temiz bir otel.Konumu sessizliği temizliği harika.Kahvaltısı güzel yeterli ve doyurucu.
Stayed 5 nights in Dec 2023
Response from La réception on 16 Jan,2024
Merci encore pour votre commentaire, nous tentons de faire de notre mieux pour satisfaire les clients. Je suis content d'apprendre que nous y sommes parvenus. Au plaisir de vous revoir.

8/10 Good

Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det du tenger
Et helt greit hotell, ikke noe luxus men vi savnet ingen ting. Grei parkering i nærheten og det var enkelt å finne frem dit og kjapt å komme seg ut på motorveien igjen dagen etter.
Stayed 1 night in Nov 2023
Response from La réception on 21 Nov,2023
Merci.

8/10 Good

Marie-Hélène

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nickel
Accueil agréable, chambres nickel, literie ok. Très bon petit dej Sens de la relation client
Stayed 2 nights in Nov 2023
Response from La réception on 21 Nov,2023
Merci beaucoup pour votre commentaire, au plaisir de vous revoir dans notre établissement.

8/10 Good

Said

Business traveller
Disliked: Staff & service
Ras
Stayed 1 night in Nov 2023
Response from La réception on 21 Nov,2023
Merci.