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Carlton Hotel

2.0 star property
Bayside hotel connected to a shopping centre in Mumbai with a full-service spa

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Photo gallery for Carlton Hotel

Exterior
Reception
Arcade
Hallway
Desk, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Spa
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior AC Quadruple Room With Shared Bathroom

Desk, free WiFi

Superior AC Quadruple Room With Shared Bathroom

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Cable channels
Wardrobe
Daily housekeeping
Desk
  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Ac Double Room With Common Showers

Desk, free WiFi

Superior Ac Double Room With Common Showers

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Cable channels
Wardrobe
Daily housekeeping
Desk
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe double Ac room with bathroom

Desk, free WiFi

Deluxe double Ac room with bathroom

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, 1 Bedroom, City View

Desk, free WiFi

Superior Triple Room, 1 Bedroom, City View

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Ceiling fan
Cable channels
Wardrobe
Daily housekeeping
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed
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About the area

Map
Florence House, No.12, Mere Weather Road Behind Taj Mahal Hotel, Mumbai, Maharashtra, 400039

What's nearby

  • Gateway of India - 1 min walk - 0.2 km
  • Colaba Causeway - 1 min walk - 0.2 km
  • Marine Drive - 19 min walk - 1.7 km
  • Wankhede Stadium - 2 min drive - 2.0 km
  • Mohammed Ali Road - 3 min drive - 2.8 km

Getting around

  • CSMT Station - 4 min drive
  • Mumbai Churchgate Station - 20 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 67 min drive

Restaurants

  • ‪Leopold Cafe - ‬2 min walk
  • ‪Shamiana - ‬2 min walk
  • ‪Sea Lounge - ‬4 min walk
  • ‪Souk, Taj Mahal Palace, Mumbai - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Carlton Hotel

Hotel near Colaba Causeway
Close to Gateway of India, Carlton Hotel provides a library, dry cleaning/laundry services and a full-service spa. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Smoke-free property, ATM/banking services and a 24-hour front desk
  • A vending machine, free newspapers and luggage storage
Room features
All guest rooms at Carlton Hotel have comforts, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and free newspapers.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • TVs with cable channels
  • Balconies, ceiling fans and daily housekeeping

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Things to do

  • Full-service spa
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the bay

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • No lift

More

  • Built in 1958
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers

Policies

Check-in

Check-in start time: noon; check-in end time: 2:30 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note that PAN cards are not accepted as identification at this property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Carlton Hotel Mumbai
Carlton Mumbai
Carlton Hotel Hotel
Carlton Hotel Mumbai
Carlton Hotel Hotel Mumbai

Frequently asked questions

Is Carlton Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carlton Hotel?

This hotel doesn't offer parking.

What time is check-in at Carlton Hotel?

Check-in start time: noon; check-in end time: 2:30 AM.

What time is check-out at Carlton Hotel?

Checkout is at 11 AM.

Where is Carlton Hotel located?

Located in Colaba, this spa hotel is steps away from Front Bay, Colaba Causeway and Gateway of India. Chhatrapati Shivaji Maharaj Museum and Maharashtra State Lawn Tennis Association are also within 10 minutes. Mumbai Churchgate Station is 20 minutes by foot and Mumbai CSMT Station is 29 minutes.

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Carlton Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 1 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 4 out of 15 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

8.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Roger Howard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what you expect be careful when you book.

I booked a double room with a bathroom and veiw over Mumbai city. At check-in I was given a room with out a bathroom, no window and a mattres at floor level. When I complained I was told that my window was on the other side of the building down a corridor.
Stayed 3 nights in Feb 2024

4/10 Poor

Leland

Liked: Staff & service
Stayed 4 nights in Feb 2025

4/10 Poor

TAKUMI

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

susumu

Liked: Staff & service, amenities
交通至便。新エアポートバスCHALO(片道150ルピー)、発着徒歩2分。建物2階にありバストイレ外。空調完備。飲料水、チャイ飲み放題。エレベーター、冷蔵庫なし。ダニ出現。防虫シーツ等必須。ビール250ルピー。
Stayed 3 nights in Mar 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for location

We stayed here when we first arrived in Mumbai and enjoyed the property and staff so much, we booked again on our return after touring south India. They just did some facade renovations that came out great in a historic building. Rooms either have attached bathroom or shared hostel type and both settings were clean with hot water. A/C in both rooms was working great. Rooms were both clean for check in. There’s a nice balcony with tables overlooking a busy street to just take in daily life. Hotel manager is very helpful and accommodating for advice or services that you need and the rest of the staff was helpful too. Location is great right behind the Taj hotel with coffee shops and restaurants all in walking distance where you can eat out as budget or as lavash as you want. Would definitely stay here again on a return to Mumbai.
Stayed 3 nights in Mar 2020

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carlton Hotel рекомендуем.

Carlton Hotel очень хорошее расположение, бюджетно, чистота, терраса где можно посидеть выпить чай,кофе ( кофе машина там-же бесплатно) всё в шаговой доступности. Рекомендуем на 3-4 дня.
Stayed 3 nights in Jan 2020

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Didier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complétement déçu...

Je ne suis resté personnellement qu'une seule soirée en arrivant car pas de salle de bain ni de toilettes dans la chambre !!! Et vous n'aviez pas affiché cela sur votre proposition, donc pas logique..... En plus pas propre ! Et le lendemain, j'ai trouvé un autre hôtêl très bien juste à côté et pour 300 roupies indiennes de plus par nuit, c'est à dire pas grand coût du tout... Par contre une personne pour qui j'avais réservé y est restée !! Donc moi écoeuré....
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very good location clean hotel friendly stuff it was wonderful to stay in the hotel
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

best location for sightseeing!

Excellent location: 3 minutes walk to the Gate of India. Perfect for visiting. Staff very helpful and friendly. Room OK (better with Ac otherwise too hot). WC+shower (attached, as usual here) not clean, hot water not always available. Room price fully OK if considering the location. Many restaurant and cafe for breakfast just outside the hotel. The taxi tour suggested by the hotel is well done and worth it.
Stayed 4 nights in Feb 2019

6/10 Okay

DEVEN

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

My Experience At Carlton

overall it was a nice experience but the room should be improved as it has some cracks, dirty curtains, and the AC switch also sometimes not working and the services are not as good as we expected coz we have to ask for everything thanks...
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Correct pour le prix

Salle de bain partagé, ce qui n'est pas indiqué, fenetre sans chambre, hyperchaude malgré le ventilateur. Personnel tres amical
Stayed 2 nights in Jun 2018

10/10 Excellent

Ram, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is amazing. Clean Rooms

Exterior and interior of Hotel is vintage. It's behind Taj hotel and walkable distance from Gateway of India. Rooms are neat and clean a spacious one. They give free tea and coffee and there is beautiful common balcony street view. Overall a good stay with helpful staff.
Stayed 1 night in Mar 2018

2/10 Terrible

PUNEET

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hole in the wall

A dingy hole in the wall. No ventilation in the rooms. It is more of a dormitory than a hotel. Strictly for low budget travellers.
Stayed 1 night in Mar 2018