Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
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Reviews of Nalagi Hotel

4.5 out of 5
Nalagi Hotel
LOt 20, DP2776 Martintar, Queens Highway, Nadi, Western Division

Reviews

7.4

Good

Rating 10 - Excellent. 193 out of 574 reviews" "
Rating 8 - Good. 173 out of 574 reviews" "
Rating 6 - Okay. 101 out of 574 reviews" "
Rating 4 - Poor. 52 out of 574 reviews" "
Rating 2 - Terrible. 55 out of 574 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Tv didnt work, checked the plug, the pins were the wrong style and could never have been plugged in at all - so was taken to the room, set up but never turned on. Sheets had small holes and stains. Aircon was good. Toilet paper or tissue on the floor of the bathroom when I entered. Wifi was very patchy
Stayed 1 night in May 2024

10/10 Excellent

Iliseva

Travelled with family
Liked: Amenities
Like the pool on the rooftop,excellent service n location was great
Stayed 2 nights in May 2024

6/10 Okay

Rosemin

Travelled with family
Basic accommodation, did not enjoy breakfast
Stayed 1 night in May 2024

8/10 Good

rose

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in May 2024

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay ! Enjoyed our stay
Stayed 2 nights in May 2024

6/10 Okay

Suneet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024
Response from Liz on 20 May,2024
Bula Suneet, Thank you for your feedback. We appreciate it. We hope you enjoyed your stay with us. See you again. Vinaka & Regards

10/10 Excellent

Nawaia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Liz on 20 May,2024
Bula Nawaia,Thank you for your feedback. We appreciate it. We hope you enjoyed your stay with us. See you again. Vinaka & Regards

6/10 Okay

Hannah

Travelled with partner
Disliked: Property conditions & facilities
Not as nice as the photos make it out to be. Ok for a one night stopover. Restaurant was not very good, but the roof top bar does some good cocktails.
Stayed 3 nights in May 2024
Response from Liz on 20 May,2024
Dear Hannah,Bula from Fiji. Thank you for taking the time to write a review about your recent stay with us. We're delighted to hear you enjoyed our cocktails!We appreciate your feedback and have shared it with our team to help us continue improving. Your comments are valuable to us as we strive to provide the best possible experience for all our guests.We hope to welcome you back soon!Vinaka & Regards

2/10 Terrible

Sima

Disliked: Staff & service, property conditions & facilities
The room / toilet was very dirty and stinking
Stayed 1 night in May 2024

10/10 Excellent

Josphine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool room and lounge
Stayed 2 nights in May 2024
Response from Liz on 20 May,2024
Bula Josphine, Bula from Fiji. Thank you for your fantastic feedback! We are glad to hear that you enjoyed our pool and lounge. We hope to see you again. Vinaka & Regards

8/10 Good

Rehana

Travelled with group
Liked: Amenities
Disliked: Staff & service
Loved the pool and location .disappointments was that rooms are not sound proof we couldn’t sleep because of construction work Ac not working in the rooms Bar and restaurant staff needs to pull their socks . We literally had to dry ourselves in the sun after swimming in the pool just because there was no one at the bar to give us pool towels we went down to reception asked for towels they told us to wait someone will come up and give us but no one came even after 30mins of wait could see only downfall and yea I think breakfast menu should be changed as it’s very basic. Overall I would rather it 3star
Stayed 1 night in May 2024
Response from Liz on 19 May,2024
Dear Rehana, Bula from Fiji. Thank you for your feedback about your recent stay. We're glad you enjoyed the rooftop pool and found our location convenient.We apologize that the AC in your room wasn't working. We've informed our engineering team, and they will address the issue. We also apologize for the wait for dry towels. Your feedback is important to us and we'll share it with our team to improve our service.Vinaka & Regards

8/10 Good

Ajay

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff is wonderful me jope makes your stay amazing at this hotel
Stayed 1 night in May 2024
Response from Liz on 19 May,2024
Bula Ajay, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay . We look forward to your next stay.

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a clean hotel not the most walkable location but I knew that already. Staff were great and I really enjoyed the hotels restaurant food. Breakfast was great each morning too and rooftop pool was great to visit and have a meal up there. No gym facilities at the moment
Stayed 1 night in Apr 2024
Response from Liz on 19 May,2024
Bula Laura,Thank you for your fantastic review. We are glad to hear that you enjoyed the friendly company of our staff and the restaurant food.We also apologize for the inconvenience you experienced with us. Your feedback is important to us, and we have shared it internally with our team.Vinaka & Regards

10/10 Excellent

Donny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful customer service, good facilities.
Stayed 1 night in May 2024
Response from Liz on 12 May,2024
Bula Donny, Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

2/10 Terrible

Kaniappa

Stayed 2 nights in May 2024
Response from Liz on 20 May,2024
Bula Kaniappa, Thank you for your feedback. We appreciate it. We hope you enjoyed your stay with us. See you again. Vinaka & Regards

2/10 Terrible

Mevlyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in May 2024
Response from Liz on 12 May,2024
Bula Mevlyn,Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

10/10 Excellent

RETESH

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2024
Response from Liz on 12 May,2024
Bula Retesh,Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

10/10 Excellent

keith Jenkin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the view ..Best view.
Stayed 1 night in May 2024
Response from Liz on 12 May,2024
Bula Keith, Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

6/10 Okay

Keyshuana

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Liz on 12 May,2024
Bula Keyshuana, Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

6/10 Okay

Beryl

Travelled with family and small children
Construction right near by and pool was closed at 4pm for a function. Also the pool only opens at 8am which is late if you want to swim before going to a meeting etc.
Stayed 1 night in May 2024
Response from Liz on 12 May,2024
Bula Beryl. Thank you for your feedback. We sincerely apologize for the inconvenience you experienced and we deeply regret that it impacted your stay with us. Your comments are important to us, and we want to assure you that we take all guest feedback seriously. We hope that you will give us the opportunity to restore your confidence in Nalagi's hospitality

8/10 Good

Iftikar

Stayed 2 nights in Apr 2024

2/10 Terrible

Yogeeta

Disliked: Cleanliness, property conditions & facilities
I didn't like because our room was not ready at all, no electrical kettle, no AC, blockage of bathroom, no ironing board and iron was provided, we have to call operator to bring items i room
Stayed 1 night in Apr 2024
Response from Liz on 12 May,2024
Bula Yogeeta, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced and we deeply regret that it impacted your stay with us. Your comments are important to us, and we want to assure you that we take all guest feedback seriously. We hope that you will give us the opportunity to restore your confidence in Nalagi's hospitality.Vinaka

4/10 Poor

Katie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There is a big construction zone right next door to the hotel, as well as the hotel itself echoing when doors are closed and people talk in the hallway. There’s no shade for the rooftop pool, so you’re sitting in constant sunlight.
Stayed 1 night in Apr 2024
Response from Liz on 12 May,2024
Bula Katie, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced and we deeply regret that it impacted your stay with us. Your comments are important to us, and we want to assure you that we take all guest feedback seriously. We hope that you will give us the opportunity to restore your confidence in Nalagi's hospitality

10/10 Excellent

Nazbun

Stayed 2 nights in Apr 2024
Response from Liz on 20 May,2024
Bula Nazbun, Thank you for your feedback. We appreciate it. We hope you enjoyed your stay with us. See you again. Vinaka & Regards

8/10 Good

Qun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 1night, and like the hotel
Stayed 1 night in Apr 2024
Response from Liz on 12 May,2024
Bula Qun,Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

8/10 Good

Amendra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Apr 2024
Response from Liz on 12 May,2024
Bula Amendra,Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

6/10 Okay

Jason

Travelled with family
The hotel was next to a building site which wasn’t mentioned in the description. Also the breakfast was very average.
Stayed 1 night in Apr 2024
Response from Liz on 12 May,2024
Bula,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced and we deeply regret that it impacted your stay with us. Your comments are important to us, and we want to assure you that we take all guest feedback seriously. We hope that you will give us the opportunity to restore your confidence in Nalagi's hospitality

8/10 Good

Shazil

Liked: Cleanliness, staff & service
Good nice clean room Mac is next door which the kids enjoyed
Stayed 1 night in Apr 2024
Response from Liz on 12 May,2024
Bula Shazil, Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

8/10 Good

Daniel

Stayed 7 nights in Apr 2024
Response from Liz on 12 May,2024
Bula Daniel,Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

8/10 Good

Joseph, Payson

Liked: Cleanliness, amenities, property conditions & facilities
Well… I really liked it!
Stayed 3 nights in Apr 2024
Response from Liz on 12 May,2024
Bula Vinaka Joseph,Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

6/10 Okay

Reenal

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Liz on 12 May,2024
Bula Vinaka,Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

10/10 Excellent

Pundit

Liked: Cleanliness, amenities, property conditions & facilities
Very good service
Stayed 2 nights in Apr 2024
Response from Liz on 14 Apr,2024
Bula Pundit,Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka.

10/10 Excellent

M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd time. We love the location and service but it seems the House keeping not doing enough to keep up to the standards
Stayed 1 night in Mar 2024
Response from Liz on 14 Apr,2024
Bula Vinaka,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced and we deeply regret that it impacted your stay with us. Your comments are important to us, and we want to assure you that we take all guest feedback seriously. We hope that you will give us the opportunity to restore your confidence in Nalagi's hospitality

10/10 Excellent

Raynold

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Nalagi were awesome. I was checked in by Ms. Shaheena. She had a beautiful smile with pleasant demeanor. Also the managers and lobby man Jopa were excellent! Highly Recommended!!
Response from Liz on 14 Apr,2024
Bula Raynold,Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

6/10 Okay

Elenoa

Disliked: Property conditions & facilities
The towels for this hotel are so small and it's not adult size. They are more like kids sizes. There's only one small standard size which is abit of an inconvenience. The bathrooms aren't the cleanest and the rooms are average. It's practically what you pay.
Stayed 1 night in Mar 2024
Response from Liz on 14 Apr,2024
Bula Elenoa,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced and we deeply regret that it impacted your stay with us. Your comments are important to us, and we want to assure you that we take all guest feedback seriously. We hope that you will give us the opportunity to restore your confidence in Nalagi's hospitality

6/10 Okay

Surynam

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Liz on 14 Apr,2024
Bula Surynam,Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

6/10 Okay

Bertram

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioner was terrible from day 1. AC set at 17 but fells like 22. Breakfast included but the selection was so limited.
Stayed 4 nights in Mar 2024
Response from Liz on 14 Apr,2024
Bula Bertram,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced and we deeply regret that it impacted your stay with us. Your comments are important to us, and we want to assure you that we take all guest feedback seriously. We hope that you will give us the opportunity to restore your confidence in Nalagi's hospitality.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service
Beautiful pool on the roof, overalll the place could do with a bit of maintenance although I was happy to stay here and would do so again if my travels ever take me back to Fiji.
Stayed 5 nights in Feb 2024
Response from Liz on 3 Mar,2024
Bula Trevor, Warm Greetings from Nalagi Hotel & Resorts. Thank you for your positive feedback following your arrival to our beautiful resort.It is indeed fantastic to read that you had an amazing holiday with us. I will personally relay your compliments & acknowledgement to our hard-working staff. I am proud of the team here at Nalagi Hotel & Resorts.Your helpful suggestions have also been noted for improvements moving from hereon.

6/10 Okay

Dennis

Travelled with family
Liked: Amenities
it ok but the breakfast was not good al all
Stayed 7 nights in Feb 2024
Response from Liz on 3 Mar,2024
Bula Dennis, Thank you for your feedback and my sincere apologies that your overall stay did not meet expectation. We will share the feedback with our team and to make sure that we will uplift our service and breakfast menu of the hotel. Kind Regards

6/10 Okay

Maria

Stayed 3 nights in Feb 2024
Response from Liz on 3 Mar,2024
Bula Maria, Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

8/10 Good

Ian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Feb 2024
Response from Liz on 23 Feb,2024
Bula Vinaka Ian, Thank you for staying with us. Regards from the Nalagi Hotel Family.

6/10 Okay

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is not close to any of the beaches or things to do… Do not recommend it for tourist I guess if you’re doing business in town that would be OK but it sure doesn’t feel like “figi”
Stayed 4 nights in Feb 2024
Response from Liz on 18 Feb,2024
Bula Craig,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced and we deeply regret that it impacted your stay with us. Your comments are important to us, and we want to assure you that we take all guest feedback seriously. We hope that you will give us the opportunity to restore your confidence in Nalagi's hospitality.

8/10 Good

Insun

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice
Stayed 1 night in Feb 2024
Response from Liz on 18 Feb,2024
Bula Vinaka,Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

8/10 Good

Gopal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, easy parking and dinning options
Stayed 1 night in Jan 2024
Response from Liz on 3 Feb,2024
Bula Vinaka Gopal,Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

2/10 Terrible

Sonam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Liz on 28 Jan,2024
Bula Sonam, Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

6/10 Okay

Swastika

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice and friendly and did a good job
Response from Liz on 21 Jan,2024
Bula Swastika, Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka

10/10 Excellent

RIDVAN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Liz on 17 Jan,2024
Dear Ridvan,Thank you for your feedback and my sincere apologies that your overall stay did not meet expectation. We will share the feedback with our team and to make sure that we will uplift our service and cleanliness of the room and the hotel. Kind Regards

4/10 Poor

Subramanian

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Liz on 17 Jan,2024
Dear Subramanian, Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka & Kind Regards

4/10 Poor

Shavneet

Stayed 1 night in Jan 2024
Response from Liz on 10 Feb,2024
Bula Shavneet, Thank you for feedback. Vinaka & Regards.

10/10 Excellent

rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Liz on 15 Jan,2024
Bula Rebekah, Thanks for staying with us at Nalagi! Your kind words & suggestions fuel our team. We hope to see you again soon. Vinaka