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Reviews of Hamilton Hotel Black

3 out of 5
Hamilton Hotel Black
1-11-17 Sakae, Naka-ku, Nagoya, Aichi-ken

Reviews

7.8

Good

Rating 10 - Excellent. 78 out of 378 reviews" "
Rating 8 - Good. 188 out of 378 reviews" "
Rating 6 - Okay. 83 out of 378 reviews" "
Rating 4 - Poor. 23 out of 378 reviews" "
Rating 2 - Terrible. 6 out of 378 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Akiyo

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bathroom was little moldings.i was not comfortable.
Stayed 1 night in Jul 2022

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The welcome drinks are great!
Stayed 1 night in Apr 2021

10/10 Excellent

Sabin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Great staff service. Probably the best part of the hotel! English friendly too. I could only select a smoking room, unfortunately. Clean and simple, although it was very obvious that it was a smoking room. For a central spot, close to all the shopping and tourist attractions in Nagoya, this is a good place to stay.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

6/10 Okay

Judy

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Basic.
Virtually zero natural light in the room made me feel I was staying in a cupboard. Generally shabby (eg. veneer chipping off the chipboard furniture, stains on the worn carpet) and only one small (3 person, if they get along) elevator for 9 floors. Staff were good-natured and willing but had limited English. One reminded me it is a business hotel. Maybe booking sites could be explicit about what that means. Location was good - walking distance to station, museums and subway. Happy hour was popular!
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities. great breakfast. they served free flow drinks which is great. wished i stayed longer.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

6/10 Okay

sl

Liked: Amenities
Disliked: Cleanliness, staff & service
I booked a smoking room, however it was quite dirty, with stains on the curtains and lamp from both wear and tear and smoke. Breakfast was good, nothing special but a nice inclusion that added value to the booking. I felt uncomfortable at one point, as it felt like a staff member was staring at me whilst I ate breakfast. Staff weren't particularly welcoming.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay last year, hence did not hesitate to book here again. Staff at Reception are friendly and efficient. Room/washroom is really small, would only recommend to tourists who will hardly stay in the room, and who are aware of Japanese standard size room. Area around is not as lively as Sakae, which is a pretty long walk, or 1 station away. Free breakfast and happy hour is a plus if you have time for it. Perhaps best for business travelers who do not plan to go around much.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in. Clean room in first impression. Staff is helpful.
Stayed 2 nights in Oct 2018

8/10 Good

Charanjit

Liked: Cleanliness, property conditions & facilities, room comfort
Was ok
Stayed 1 night in Oct 2018

6/10 Okay

Joe, Tokyo

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Value for money
Happy hour, free drinks for 2 hours was very impressive. But breakfast was very limited and repetitive. Carpets in the veranda and rooms need better cleaning, I could sniff the dust
Stayed 4 nights in Sep 2018

8/10 Good

Samir, Kyoto

Liked: Staff & service, room comfort
Nice location close to Science Museum, Oasis21, Fine arts gallery, subway, Nagoya tower and not very far from the Nagoya castle.
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Okay hotel, good happy hour ideal
Hotel itself is ok. Dated furniture but not too bad. They can do a better job to clean the rooms and the hotel staffs are not able to speak English (not even simple once like smoking or non-smoking room), this needs to be improved. The Happy Hour idea is great. You can relax and have a drink before going for dinner. If you are just stay for a day or two, it will be okay but I won't suggest to stay for a long time.
Stayed 1 night in Aug 2018

8/10 Good

Ng, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with cheap price
Hotel provide free drink during happy hour (1 glass) Room is clean and full to amenities, not so big but enough for us. Breakfast provided which is a place. Location is only few minutes walk from Subway station. Able to store your luggage for free before check in and after check out.
Stayed 1 night in Jun 2018

8/10 Good

BELEN BAUTISTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

4/10 Poor

Dee

Disliked: Cleanliness, property conditions & facilities, room comfort
Staffs were nice, but room was not as expected. And we found out no parking was available .
Stayed 3 nights in Nov 2017

10/10 Excellent

Queenie, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and cosy
staff are great with free light breakfast. quite near to the station too, just get us 5 mins to find the wah to the hotel from the station. though the rooms are a bit small, there is space to open two medium size luggage and no space to walk.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and simple place to stay
Love the happy hours for drinks and the simple breakfast :) had a pleasant stay :)
Stayed 2 nights in Dec 2017

10/10 Excellent

Haden, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Staff are friendly, attentive, and helpful. Our room was small but we knew this from thier description when booking. Room was clean and well kept. Very little road noise. Breakfast was good. Happy hour was great. Close to the subway station. Would happily stay again.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect, conceirge staff was knowledgeable and very helpful/on hand to provide assistance when required. Rooms had all the facilities required, neat and tidy, water pressure in shower was very strong! Much needed after a long days walk around the beautiful city.
Stayed 1 night in Oct 2017

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value stay.
Good location, about 15-20 minute walk to the Nagoya Station. Breakfast was nice. Rooms were a little small, so wouldn't recommend for long stays. Great value anyhow.
Stayed 1 night in Aug 2017

8/10 Good

Kai Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite Staff
It's too warm inside room, I have to open window for ventilation. Overall satisfied.

6/10 Okay

Verified traveller

Liked: Staff & service
The room is small. The room ventilation does not seem to work. We called the room service but it still doesn't work. We decided to open the window for fresh air to come inside. Luckily, we only stayed for a day. On the plus side, the breakfast is good.

6/10 Okay

sam

Liked: Staff & service
Disliked: Cleanliness, room comfort
Value for money, location
Bus stop just around the corner easy to go to airport.

8/10 Good

Tiara, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for what it is
Nagoya is much cheaper to stay in than many of the other places I have visited in Japan, but the best bargain is Hamilton Hotel Black for sure. The staff are always friendly and courteous, and the location is absolutely perfect for our needs. The rooms could be updated, but considering the price and every other benefit of this hotel, I'm more than happy to stay here when I visit Nagoya.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel
happy with most of everything..room size typical of japanese rroom..best part happy hour 6-8with some free drinks!.conceirge pleasant helpful and could speak english

8/10 Good

Yang Yi

Liked: Cleanliness, staff & service, room comfort
Convenient and value for money business hotel
Location of hotel was good as it is near Fushimi station. Room is really small and air conditioning could be much better. Good value-for-money and suitable for a one night stay for business

8/10 Good

Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean bedding and sheets
Reception was helpful and check in fast. Breakfast was simple but good

10/10 Excellent

Anna, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple room, friendly staff
Friendly staff, airport bus stop beside, simple breakfast Located in a peaceful area, nearby subway station about 5 minutes walk Shops and some famous restaurants located that area can find out easily

8/10 Good

Jasper

Liked: Staff & service
Cheap price with breakfast and happy hour.
Cheap price, breakfast is simple but good. Quite close to subway. Within walking distance to 栄. But wifi is stupid, you have to ask front desk for a device to connect wifi. Overall is good.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in nice area
Hotel Hamilton was great for check in. We had our bags forwarded onto the hotel and Byrne time we checked in, the bags were ready in our room. The hotel reception with free drinks was fabulous. However, we tried to do washing in the hotel and after using the dryer 3 times, our stuff still wasn't dry. Also, my boyfriend and I both had trouble connecting to the wifi. I had asked reception twice about the issue, however, we were only given a router to connect to when my boyfriend asked (!).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Nice hotel with pleasant staff. Free drink on arrival and complimentary breakfast a bonus.

8/10 Good

Ali, Aus

Liked: Cleanliness, staff & service, room comfort
Central, Convenient, Value
We really enjoyed our stay here. Free breakfast was small in variety to chose from but there was plenty available (& it was free so I can't complain about that) Also had happy hour every evening to enjoy a free beverage of your choice in an atmospheric setting. The room was a decent size and comfortable and quiet dispite there being a construction site next door . Only complaint was the bathroom sink/shower paint was chipping a bit but this did not detract from the stay at all. Right next to the science museum and heaps of convenice stores/restaurants nearby.

8/10 Good

Kwok Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price, nice room
Clean room, good staff. 5 mins walk to subway.

8/10 Good

KRITSANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Muli, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel, but with small rooms
There are many restaurants located near this hotel. Within walking distance from this hotel to the Nagoya train station. Hotel staff was helpful. Room was clean, however, the size of the room is a little bit small.

8/10 Good

Wincy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

hoi tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lai kee kenneth, Hong Kong

Disliked: Cleanliness, room comfort
Small room, Fair cleanliness
Small room Hair was found on WC pan. Tea bag in mini bar was expired. Air conditioning was too hot when outdoor temperature was about 12 degree C.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, friendly staff, definitely recommend
Really nice hotel, the room was small, but that's to be expected in town in Japan. Besides, it was cosy because of its small size, and had everything we needed. The staff were very welcoming, even though we arrived on the wrong day [a day early] and let us extend our stay by that one day [by paying though obviously]. The only thing I was a little disappointed with was breakfast, as there wasn't a great deal of choice compared to other hotels I've been to, and obviously as it's not in Europe it doesn't have the usual continental breakfast, but for those less fussy, it'd be fine.

10/10 Excellent

Soo Fong, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nagoya
love the happy hour free flow and breakfast

6/10 Okay

Sonny, Jakarta

Convenient hotel close to shopping district
Hamilton Black is close the Nagoya's central shopping district. It took us 10 min strolling and taking pictures along the way. It is only a subway station away from Nagoya Station which houses the Shinkansen...

8/10 Good

K, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Underground station, but small room
Good location, have convieient store just 2 minutes walk. Have lot of Eaters nearby. Just room too small for two people. Breakfast have not too much choice,but still pretty good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location near station, room small, stayed for only one night, good value

4/10 Poor

Julie, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT A PLACE FOR TOURISTS
I choose this hotel because it was well rated but was really disappointed. Room was small not well cleaned, with humidity stains on the walls, bathroom dirty and smelly - we asked to change and got another cleaner room (hopefully!!) but still - everything in the hotel seems not clean at all and not maintained. Ok they offer free drinks in the evening (we arrived too late - maybe this is why we were able to see all the defects of the place!!!) and the breakfast is included (buffet of bread (margarine+jam) and hot beverages, plus some rice/japanese dish) but I do not recommend this hotel - it's 20 mn walk from the Nagoya Station (5mn mn walk from Fushimi Subway station but it still takes 20mn from the station. The castle is 40mn walk, so is the Toyota Commemorative museum and the (really nice!) Noritake Plant/Museum. This is not a place for tourists.

4/10 Poor

Daniel, Alaska USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Distant, moldy and noisy. Not a good choice.
Do your self a favor and find another hotel. Not a great location relative to the JR Station. Subway was close, but takes as much time to negotiate as it does to walk. Totally not impressed with the room. I expect small rooms, but 2 people could not pass one another in this tiny room. Room was barely larger than the bed and the bathroom was a tiny modular job that was so small your knees hit the wall when you use the toilet and I'm not a tall person. Bathroom was probably clean, but mold was everywhere. Looked like it had not had a deep cleaning for a year. I'm not real picky, but I thought about having a discussion with the front desk but decided it probably wouldn't do any good. I was pleased that on the last day, a more thorough housekeeper did clean up some of the grossest mold without my intervention. Room was very noisy as you could hear people knocking on doors and hear their conversations down the hallway. You also had to leave your key with the front desk when you went out which I was uncomfortable with. We don't spend much time in the room and this one makes me glad of that. Won't stay here again.

6/10 Okay

Verified traveller

Disliked: Room comfort
It is a business hotel. It is good for tourist who are on the go. It is conveniently located need a subway. The free hour is a good bonus.