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Reviews of The Grand Mansion, A Luxury Collection Hotel, Nanjing

4.5 out of 5
The Grand Mansion, A Luxury Collection Hotel, Nanjing
No. 300 Changjiang Road, Nanjing, Jiangsu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 24 reviews" "
Rating 8 - Good. 9 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! The air conditioning some time will bring the smoke smell.
Stayed 3 nights in Dec 2018
Response from lynn on 14 Jan,2019
Dear guests, I am glad to know that you recognize the location of our hotel. I will immediately feedback your comments to the housekeeping department, and I hope you can feel our promotion next time you check in. Look forward to your next visit, I wish you a happy life

10/10 Excellent

Wai Chu, good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay-The best hotel in Nanjing
Stayed 2 nights in Dec 2018
Response from lynn on 18 Dec,2018
尊敬的宾客，您好，感谢您愿意将入住体验与我们分享。能够与您相遇并相识，是我们的荣幸。圣诞节即将来临，欢迎您带上家人来尝尝我们圣诞节特供的自助晚餐。提前祝您Merry Christams！同时，我们衷心期待您的再次光临，在这儿创造更多美好回忆！

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Impossible to sleep
The room temperature was 27.3 degrees, and could not be changed. Absolutely impossible to sleep. A nightmare! Otherwise hotel was acceptable, but not a top tier 5 star hotel. Location is central, next to Presidential palace and within easy walking distance of Metro.
Stayed 2 nights in Nov 2018
Response from lynn on 7 Dec,2018
Dear guests, I am very sorry that you have not experienced a pleasant stay. I will share your comments with relevant departments of the hotel as soon as possible. We have been committed to improving the satisfaction of guests, and we hope to provide guests with a pleasant accommodation experience. We will continue to improve and promote according to the feedback of guests, and we hope you can feel our promotion when you check in next time. Look forward to your next visit, I wish you a happy life

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, nice Stay
Great hotel, great location, next to presidential Palace
Stayed 1 night in Nov 2018
Response from Lynn on 7 Nov,2018
Dear guests, thank you very much for sharing. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Great hotel, great price - perfect stay
Stayed 2 nights in May 2018

10/10 Excellent

Professor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Amazing Luxury Hotel
I have visited China for work five times, and this is simply the best hotel that I have stayed in. It is an amazing luxury hotel on any international standard. We stayed in an Executive Suite which was luxurious, large and comfortable. It was perhaps the nicest hotel room I have stayed in anywhere in the world, and my wife and I travel a good deal and generally stay in luxury hotels. One problem in China is English, but in this case Valerie, who is a manager, helped us throughout. She is fantastic-- Ask for her if you come to stay.
Stayed 4 nights in May 2018

10/10 Excellent

D, Hamilton, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice high end hotel
Love staying at SPG hotels. One of the best in China so far on this trip. Thanks for the outstanding service m.
Stayed 1 night in Mar 2018

10/10 Excellent

Calvin Xiong Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is was amazing!
Stayed 1 night in Oct 2017
Dear guest: Thank you for taking the time to write us such an amazing review of your exclusive experience at The Grand Mansion, A Luxury Collection Hotel, Nanjing. I'm glad that our arrangement and the services from the hotel have left you a wonderful impression, and it's our great honor to welcome you back to visiting Nanjing for next time.

10/10 Excellent

Tan ni miki

Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Lynn on 13 Jun,2019
亲爱的宾客，感谢您光临南京圣和府邸豪华精选酒店。酒店临近总统府、六朝博物馆、1912酒吧一条街、江宁织造局等南京著名景点，距离酒店500米远的大行宫地铁站有2号线与3号线，闹中取静的地理位置交通十分的便捷。客房内配备Bose音响、Appelles来自澳大利亚的洗浴用品、天梦之床的席梦思等，浴室内享受泡泡浴的同时也不耽误您看电影呦。酒店三楼露台上的两只黑天鹅每日悠哉游哉，静静俯瞰金陵这座城，期待您的再次光临呦，愿您生活愉快~

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體不錯，房間夠大，整潔，交通方便，附近就是總統府，美術館，1912為食區，德基廣場等景點，早餐豐富，但裝修有點老餅，沒有什麼住客公用設施，小小的酒店大堂也做了咖啡廳，想坐坐歇歇腳也不行
Stayed 2 nights in Apr 2019
Response from nkglc on 4 May,2019
亲爱的宾客，很高兴得知您对我们酒店的认可。酒店是由享誉国际的贝聿铭贝式建筑事务所设计，位于长江路与东箭道交叉口，地理位置优越。酒店三楼拥有室外熙园和室内熙园茗两块休闲区域，您可边品茗边饱览总统府风景，更有两只活泼的黑天鹅陪您度过休闲时光。我们期待您的再次光临。祝您生活愉快~

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from lynn on 19 Feb,2019
亲爱的宾客，感谢您愿意与我们分享这次愉快的入住体验。很高兴得知您对我们酒店的认可。欢迎您来品尝我们悬铃阁的民国和川扬风味佳肴，我们真诚的期待您再次光临！祝您新年快乐，阖家欢乐！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시내랑 멀지 않고. 시끄럽지않고 조용한 동네에 있는 호텔입니다. 하지만 뷰가 오래된 아파트 쪽은 조금 별로였어요
Stayed 2 nights in Dec 2018
Response from lynn on 10 Dec,2018
Dear guests, thank you for sharing your stay experience with us. It is our honor to meet and be acquainted with you. Christmas is coming. You are welcome to bring your family to our Christmas buffet dinner. Merry Christams! At the same time, we sincerely look forward to your visit again, here to create more beautiful memories!

8/10 Good

JENLIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
close to travel hot area
Stayed 1 night in Oct 2018
Response from Catherine on 8 Nov,2018
Dear Guest, thank you for sharing. We hope to seeing you again.

10/10 Excellent

YA LI, 广州

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
闹中带静，推窗即见美景
首先，酒店所处地段非常好，离总统府就五分钟的路程，整条路栽种的都是梧桐树，秋天一定特别漂亮。1912食街也不远，离大行宫地铁也就几百米，属于闹中带静的酒店。
Stayed 2 nights in Oct 2018
Response from Catherine on 10 Nov,2018
亲爱的贵宾，很高兴能够收到您对酒店的肯定。南京圣和府邸豪华精选酒店不仅向宾客展现了高雅华贵的酒店设施与服务、更将带您领略到悠久而又丰富的历史与文化传统精髓。我们期待您的下次光临！

10/10 Excellent

Yichen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

JAEPYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

CHEN

房內空間大，還有更衣室，酒店大廳非常有人文氣息! 缺點是原本以為有歐舒丹沐浴組其實沒有。
Stayed 2 nights in Aug 2018

8/10 Good

SHUJIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
感覺良好
房間寬敞，舒適，服務態度良好，整體感覺不錯。
Stayed 3 nights in Dec 2017

10/10 Excellent

Tsui Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很有氣派、位置非常好
Stayed 2 nights in Nov 2017

8/10 Good

Baotong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
各方面都很好，除了早餐吧 早餐也能吃，就是感觉不太丰富好吃
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
低调的奢华风
LC这个品牌非常厉害，奢华但是并不豪华，一切都是低调的贵族感觉。不知道是否是因为在总统府旁边，设计风格融入了南京民国风，令人印象深刻。我入住的superior room，竟然有机器人！之前从来没有在其他酒店见到过，实在太有记忆点。非常推荐，完全不一样的入住感受。