Napoli Hotels from S$127

"Website not clear about breakfast, we found out after we checked in that continental breakfast is only on the weekend, on the go breakfast provided during weekdays. Found hair on the hand towel and bathtub upon check in. After we left, I called about a question regarding the room rate difference between credit card balance and actual receipt we received at checkout. We were told the manager went to the bank and would return my call, never did. I called again the next day and my question was answered."

"The rooms were fantastic. The concert venue was perfect."

"The room was clean, and the property is beautiful. If you’re not going for skiing, the only great thing about this place is the pool & hot tub. The beds were so uncomfortable. The tv barely worked - the remote was not functional, we couldn’t switch channels easily, and the channel we wanted to watch had a very poor signal. The shower was terrible. The water came out of the head with such force that we couldn’t stand directly under it. The tub drained very slowly. The shower curtain was so thin that there was a ton of water on the floor when we got out. "

"Very nice "

"no kitchen parking ample room clean"

"It was great 😊 "

"The room was clean and staff were friendly. We extended the stay by another night, but no one every came to the room so we didn't expect to reuse towels left on the floor. We asked for new towels, which were provided, but it was a very strange situation."

"First thing, I pulled into the parking lot and the overall look of the premises looks like a shelter, unkept Secondly, the building smells like an animal shelter and an old ashtray. Thirdly, the people that are staying in the hotel are very questionable. Fourth, at this point I’m questioning my family’s safety? The complimentary breakfast was not the greatest, cold boiled eggs, hard bagels, very bruised bananas. The room was ok, clean sheets & towels, I guess that was the only decent thing. The curtains looked as if they were never washed/or cleaned since they were installed. The staff was ok, when asked if the facility was a shelter the gentleman hesitated on responding. Overall, this hotel needs a major overhaul upgrade and get rid of the rehab people if you want to stay in business. Suggestion: just convert into a shelter that helps rehabilitated people if that’s what you want to do. I’m sure most of your customers will agree. If Im paying to stay in a hotel then thats the atmosphere I’m expecting to see. Clarion do better. I will never be returning here!! "

"Slopes were abundant. Need to improve the signange bigger and better point of direction. "