All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 1 May,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and words of praise.We will continue to strive to improve our services to our guests without being satisfied with the current situation.We look forward to welcoming you again.Thank you.Best Regards,
Breakfast had many options with delicious food. Reception was kind and expedient.
Check-in time was a little late... 3 pm.
Joe
Stayed 2 nights in Apr 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 29 Apr,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and words of praise.We will continue to strive to improve our services to our guests without being satisfied with the current situation.We look forward to welcoming you again.Thank you.Best Regards,
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 28 Apr,2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 26 Apr,2024
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.If you use the hotel again, we are glad.
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 25 Apr,2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
Excellent place to stay. We arrived early evening and stayed here rather than head into the city.
The shuttle bus was easy to find and right on time. Reception staff were very helpful and friendly ( spoke excellent English).
The room was clean with normal firm bed but quiet and breakfast was good with lots of choices.
Ken
Stayed 1 night in Apr 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 25 Apr,2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
6/10 Okay
Jamyla
Travelled with partner
23 Apr,2024
Liked: Cleanliness, staff & service
Disliked: Amenities
It served its purpose for a 1 night stay due to an early flight in Narita. The place was super basic. No amenities, very limited in toiletries and all the things you would see and have at Tokyo Hotels.
Jamyla
Stayed 1 night in Apr 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 24 Apr,2024
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
Easy check in and check out, free shuttle to Aeon Mall and Narita Airport. Friendly staff
Strawberry
Stayed 1 night in Apr 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 23 Apr,2024
This time, thank you for staying at our hotel from some hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 19 Apr,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and words of praise.We are not satisfied with the current situation and will continue to strive to improve our services to our guests.We look forward to welcoming you again.Thank you.Best Regards,
This is a lovely place to stay…so beautiful! Such gorgeous views from the Ocean view rooms and restaurants. Clean, helpful staff and very comfortable. Great Onsen.
Sandra
Stayed 1 night in Apr 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 13 Apr,2024
This time, thank you for staying at our hotel from some hotels.We look forward to seeing you soon on your next visit.
Location was not located near anything nor is close to transportation. We did like the hotel as they were very nice and allowed us to leave our luggage while we went back to explore Narita. The buffet was just ok.
CHRISTINA
Stayed 1 night in Mar 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 11 Apr,2024
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.
8/10 Good
callum, edinburgh
Travelled with family
10 Apr,2024
Unlike a lot of airport hotels this has an inexpensive little shop inside and was also next to other local shops . Room 701.1 great view
callum
Stayed 1 night in Apr 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 11 Apr,2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 8 Apr,2024
Thank you very much for staying at our hotel the other day.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
It is ok but the shuttle service is not on a convenient schedule taxi service will be 20 dollars each way keep that in mind when considering hotel price
IRAYDA
Stayed 1 night in Apr 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 7 Apr,2024
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.However, I apologize for any inconvenience caused by having you pointed out.We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay.We look forward to the your next visit to Japan, and thank you for receiving valuable opinions.Thank you.
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 7 Apr,2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
I like that there is a shuttle to and from the airport.
Alexi
Stayed 1 night in Apr 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 5 Apr,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and words of praise.We will continue to strive to improve our services to our guests without being satisfied with the current situation.We look forward to welcoming you again.Thank you.Best Regards,
10/10 Excellent
Bahar
Travelled with group
4 Apr,2024
Friendly staff and closeness to the airport
Bahar
Stayed 1 night in Apr 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 5 Apr,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and words of praise.We will continue to strive to improve our services to our guests without being satisfied with the current situation.We look forward to welcoming you again.Thank you.Best Regards,
Everthing is great except. Breakfast is great and room is spacious compared to Tokyo's hotel rooms. the electrical outlet are not up to date to technology users. Electrical outlets are limited and the room has no grounded outlets so i can not use my laptop. Lesson learned...do not forget your adaptors.
dolores
Stayed 2 nights in Apr 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 4 Apr,2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.However, I apologize for any inconvenience caused by having you pointed out.We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay.We look forward to the your next visit to Japan, and thank you for receiving valuable opinions.Thank you.
So close to airport / pretty hotel with large rooms!
Luseane
Stayed 1 night in Mar 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 2 Apr,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and words of praise.We will continue to strive to improve our services to our guests without being satisfied with the current situation.We look forward to welcoming you again.Thank you.Best Regards,
10/10 Excellent
Leah
31 Mar,2024
Leah
Stayed 1 night in Mar 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 21 Apr,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and words of praise.We are not satisfied with the current situation and will continue to strive to improve our customer service.We look forward to welcoming you again.Thank you.Best Regards,
Thanks for a wonderful stay yet again! Second time staying here and we’re sure to be back!
Kimberley
Stayed 3 nights in Mar 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 30 Mar,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and words of praise.We will continue to strive to improve our services to our guests without being satisfied with the status quo.We look forward to welcoming you again.Thank you.Best Regards,
I used to stay here for work, and they have done many upgrades to the rooms and facilities. Very happy to have stayed here. The staff were amazing just as I remembered
Ngapoko-Kinau
Stayed 2 nights in Mar 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 26 Mar,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and words of praise.We will continue to strive to improve our services to our guests without being satisfied with the status quo.We look forward to welcoming you again.Thank you.Best Regards,
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 25 Mar,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and words of praise.We will continue to strive to improve our services to our guests without being satisfied with the status quo.We look forward to welcoming you again.Thank you.Best Regards,
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 14 Mar,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation and words of praise.We are not satisfied with our current status and will continue to strive to improve our services to our guests.We sincerely look forward to welcoming you again.Thank you.Best Regards,
8/10 Good
George Jui Chi
Travelled with family
3 Mar,2024
Liked: Cleanliness, staff & service
This hotel has been around for a long time so the structure and interior are a bit on the old side but it's clean. Also has shuttle services to and from airport as well as to one of the mall nearby.
George Jui Chi
Stayed 4 nights in Feb 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 4 Mar,2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.
Great shuttle services to Narita airport & train. Great value for the cost!
James
Stayed 1 night in Feb 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 3 Mar,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your highest rating points and numerous words of praise.We are not satisfied with our current status and will continue to strive to improve our services to our guests.We look forward to welcoming you again.Thank you.Best Regards,
8/10 Good
miyuki, las vegas
28 Feb,2024
miyuki
Stayed 1 night in Feb 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 21 Mar,2024
Love the hotel and service for one-night stay over. They have a 7-eleven on site and a wonderful restaurant. Will come back again!
Catherine
Stayed 1 night in Feb 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 1 Mar,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and many words of praise.We are not satisfied with the current situation and will continue to strive to improve our services to our guests.We look forward to welcoming you again.Thank you.Best Regards,
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 1 Mar,2024
Thank you very much for choosing the International Garden Hotel Narita.However, we apologize for the inconvenience caused by the shuttle bus.We will reconsider this matter in the future.We sincerely apologize for the inconvenience caused.Thank you.Best Regards,
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 11 Feb,2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
Basic room amenities, clean and cosy, friendly staff
Mark
Stayed 2 nights in Feb 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 6 Feb,2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
8/10 Good
Susy
5 Feb,2024
Susy
Stayed 1 night in Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 21 Mar,2024
Location is excellent as it is close to the temple , park and shopping mall. Very convenient.
Maryvic
Stayed 2 nights in Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 3 Feb,2024
Thank you very much for using the International Garden Hotel Narita.We would also like to thank you for your compliments regarding our location and convenience.We are not satisfied with the status quo and will continue to strive to improve our services to our customers.All of our staff are looking forward to your next visit.Thank you.Best Regards,
Comfortable stay, close to the airport with shuttle service and excellent breakfast buffet! We’ll definitely stay here again.
Verified traveller
Stayed 1 night in Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 3 Feb,2024
Thank you very much for using the International Garden Hotel Narita.We would also like to thank you for your compliments regarding the convenience of the shuttle bus and the breakfast.We are not satisfied with the status quo and will continue to strive to improve our services to our customers.All of our staff are looking forward to your next visit.Thank you.Best Regards,
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 1 Feb,2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We look forward to seeing you soon on your next visit.
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 1 Feb,2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 31 Jan,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and words of praise.We are not satisfied with the current situation,We will continue to strive to improve our services to our guests.We look forward to welcoming you back to our hotel again.Thank you.Best Regards,
Value for money hotel. Staff are very kind and helpful.
Tiong Seet
Stayed 1 night in Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 25 Jan,2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
Older property, looked a little tired, but clean, well run, quiet, comfortable, great breakfast buffet, free shuttle to and from the airport and value price!
Mark
Stayed 1 night in Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 24 Jan,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for the many compliments on the cleanliness and comfort of the hotel, the convenience of the breakfast and shuttle bus service, and the high-cost performance.We are not satisfied with our current status and will continue to strive to improve our services to our guests.We look forward to welcoming you again.Thank you.Best Regards,
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 24 Jan,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for giving us the highest evaluation points.We are not satisfied with the current situation and will continue to strive to improve our services to our guests.We look forward to welcoming you again.Thank you.Best Regards,
10/10 Excellent
Marie
23 Jan,2024
Marie
Stayed 1 night in Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 13 Feb,2024
Clean and quick service and convenient location. Restaurant near by.
Mitsuko
Stayed 1 night in Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 23 Jan,2024
Thank you very much for choosing the International Garden Hotel Narita.Thank you again for your compliments on our location, cleanliness and service.We are not satisfied with our current situation and will continue to strive to improve our services to our guests.We look forward to welcoming you again.Thank you.Best Regards,
10/10 Excellent
Collin
22 Jan,2024
Collin
Stayed 1 night in Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 24 Jan,2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for giving us the highest evaluation points.We are not satisfied with the current situation and will continue to strive to improve our services to our guests.We look forward to welcoming you again.Thank you.Best Regards,
10/10 Excellent
Asa
19 Jan,2024
Asa
Stayed 1 night in Jan 2024
10/10 Excellent
ZIWEI
17 Jan,2024
ZIWEI
Stayed 1 night in Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 7 Feb,2024