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Reviews of Hilton Nay Pyi Taw

4.5 out of 5
Hilton Nay Pyi Taw
No. Jv-001 Taw Win Thiri Road, Dekkhina Thiri Township, Naypyidaw

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 65 reviews" "
Rating 8 - Good. 17 out of 65 reviews" "
Rating 6 - Okay. 3 out of 65 reviews" "
Rating 4 - Poor. 2 out of 65 reviews" "
Rating 2 - Terrible. 1 out of 65 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No real complaints at all. I had a very relaxing stay after work. Mosquitoes were well controlled.
Stayed 1 night in Feb 2020

10/10 Excellent

Clement

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Very good. I am disabled and I was well looked after.
Stayed 2 nights in Dec 2019

10/10 Excellent

Blaise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
A very relaxing hotel with nice green spaces
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good building. Very private area. Too far to walk around.
Stayed 3 nights in Nov 2019
Response from Pujitama Tanamas on 26 Nov,2019
Dear Guest, Thank you for your feedback and glad that you enjoyed your stay. We look forward to welcoming you back in the near future.

10/10 Excellent

Franque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay while visiting Nay Pye Taw
Wonderful stay. Great restaurant with a wonderful pool and fitness center
Stayed 4 nights in Jul 2019
Response from Christoph Weidemann, Hotel Manager on 23 Jul,2019
Dear Franque Thank you for sharing your kind feedback with us. The team and I are delighted to have made a lasting memory for you and we hope to welcome you back to Nay Pyi Taw soon. Save travels, Christoph Weidemann, Hotel Manager

10/10 Excellent

Jae Seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Christoph Weidemann, Hotel Manager on 23 Jul,2019
Dear Jae Seok Thank you for sharing your invaluable feedback with us. And we hope to be able to welcome you back to Hilton Nay Pyi Taw Save Travels, Christoph Weidemann, Hotel Manager

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay at hilton
Brilliant place with lovely, friendly staff and the Service was absolutely amazing. Room was really comfortable. the internet connection was wonderful. always on and fast for Myanmar. Food was great. I had a number of meetings at the Reception. They were great. The staff was very attentive but unobtrusive. I really Enjoyed my stay there and got my work done. a wonderful place. Thoroughly recommend it.
Stayed 3 nights in Feb 2019

8/10 Good

Sherlynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hilton Naypyitaw
I was absolutely stunned by how wonderful the Hilton Naypyitaw was. the room as fabulously comfortable. The service was really lovely and prompt. The breakfast service was incredible - So much to choose from. The coffee they served was really very delicious. It was seriously worth getting up to go for breakfast. Evening meals were great too, especially the local food. the Bar and Reception staff were really great. They just could not do enough to help you. And those lovely smiles... Always a pleasure. It is a big hotel because of its unique desing... the buildings are spread out in lovely gardens so you dont feel cramped and congested. I really liked the Hilton in Naypyitaw. I will go back and stay there again on my next trip. I have been there four times already.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Christoph Weidemann on 8 Feb,2019
Thank you for sharing your kind feedback with us. The team and I are delighted to have made a lasting memory for you and we hope to welcome you back to Nay Pyi Taw soon.

10/10 Excellent

Steve, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A five star property set amidst gardens and small lakes. A magnificent, large swimming pool is at the center. Food was excellent in the dining room. Staff were always eager to please. Only problem I had was in trying to reach the hotel by phone and email beforehand to ask some questions-- it took multiple attempts before they finally replied.
Stayed 2 nights in Dec 2018
Response from Pujitama on 26 Dec,2018
Dear Mr Newcomer, Thank you for your review and I am sorry to learn that the response that you get prior to your arrival was slow. We will use your feedback to improve our service. Thank you and have a nice day!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Pujitama on 26 Dec,2018
Dear Joyce, Thank you for your review and appreciate your positive feedback!

10/10 Excellent

Hongdou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Return customer for a few times. Enjoy the jogging around the small lake.
Stayed 2 nights in Sep 2018
Response from Christoph Weidemann, Hotel Manager on 5 Nov,2018
Dear Hongdou Many thanks for your review of the Hilton Nay Pyi Taw following your recent stay! We appreciate you taking the time to provide feedback of your stay, and are delighted that you enjoyed your time at the Hotel. Save travels

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Christoph Weidemann, Hotel manager on 25 Aug,2018
Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to be able to welcome you back in the near future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Christoph Weidemann, Hotel manager on 25 Aug,2018
Many thanks for your review of the Hilton Nay Pyi Taw following your recent stay! We appreciate you taking the time to rate your stay, and are delighted that you enjoyed your time at the Hotel. We hope we will be able to welcome you back soon.

10/10 Excellent

M, kyoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven
Definitely worthwhile experience!! Facility is perfect, staff service is superb, and conceiage and receptionists English are good too
Stayed 3 nights in Apr 2018
Response from Christoph Weidemann, Hotel Manager on 24 May,2018
Dear M, Your kind comments on the friendliness and English levels of our Team members are much appreciated, and I have shared your review with the team, we hope to be able welcoming you back to Hilton Nay Pyi Taw

10/10 Excellent

H, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Stunning property. Staff were lovely. They were so attentive and professional. Nothing was too much for them. We had issues with mosquitoes in our room so they moved us to another room and also the hot water would run out after only a few minutes which for a Hilton property was quite surprising.
Stayed 2 nights in Feb 2018
Response from Christoph Weidemann, Hotel Manager on 24 May,2018
Many thanks for your review of your recent stay at the Hilton Nay Pyi Taw. We are delighted that you generally enjoyed your stay and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Frank J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hilton I have stayed at.
Excellent Hilton, high quality. Very attentive staff. Good overall facilities
Stayed 2 nights in Jan 2018
Response from Christoph Weidemann, Hotel Manager on 24 May,2018
Your kind comments on the friendliness and helpfulness of our staff are much appreciated, and I have shared your review with the team, who are delighted to have made such a good impression.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
amazing room and customer service
Stayed 2 nights in Dec 2017
Response from Christoph Weidemann, Hotel Manager on 24 May,2018
Thank you for sharing your kind feedback with us. The team and I are delighted to have made a lasting memory for you and we hope to welcome you back to Hilton Nay Pyi Taw soon.

8/10 Good

Jiamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Room was clean, even though my non-smoking room smelled like cigarettes. Compound was sprawling, as is everything is NPT. Close enough to Capital Hypermart and Junction Centre by car.
Stayed 2 nights in Nov 2017

8/10 Good

Jackie, Yangon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom separated from the bedroom by a glass partition is not a good idea. Otherwise a nice room.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Maybe because of not many residents, the pool and sauna are bit deserted. It will be good if there are male masseur.
Stayed 1 night in Oct 2017

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
High quality hotel.
A high quality hotel with excellent service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge property hotel
Best hotel in Nay Pyi Taw even better than Kempinski . I have personally checked both including rooms . Unless you are in the capital for business meetings with the Burmese gov there is absolutely nothing . Hilton Property is quite new and huge making it not practical . Depending where your room is located you might have to walk 10 minutes to reach the lobby or must call for a golf cart . Rooms are amazing and very affordable for Hilton . Breakfast is great . Big swimming pool but empty most of the time . Cannot buy cigarettes anywhere even at the bar . Overall is a nice hotel but not convenient because of it's property size .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge compound
Hotel has a huge compound with lakes and jogging tracks.
Sunrise over a lake within the hotel compound

8/10 Good

Xavier, USA and France

Liked: Cleanliness, staff & service, room comfort
Overall good stay, room for minor improvements
This was my first time in the Hilton Nay Pyi Taw. The lobby is very bright and luxurious, the staff professional, friendly and English speaking, and check-in was overall a good experience. The rooms are spread across a few buildings, which are just a few hundred meters from each other. This is quite common in NPT. They have small electric buggies to take you to your building if you do not wish to walk in the heat. This is great to get there, unfortunately the buggies are all parked in front of the lobby, so getting back from your room to the lobby is less smooth. The good: Suite size, cleanliness and comfort. Friendliness of Staff, who speak English. The Decent: Good breakfast, but no maple syrup for pancakes :( . Room service. Price point. To be improved: Suite not air-conditioned when I arrived (takes about 1-2 hours to cool), minor fixtures and fittings needing repair (closet doors, drops falling from the ceiling under the air-conditioning unit), no staff at the building 2 front desk and no buggies stationed there either, Gym a bit small (5 people and it feels crowded). I would return to this hotel as I feel it hits a good price point for the overall quality and service. Maybe the rooms located in the same building as the lobby are used more frequently and thus maintained in better conditions, I'll see next time. The minor issues were no big deal for me so I only mentioned it when I left, I didn’t try to get a new room.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Giulia, Roma

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property but very small room!
I spent a night at the Hilton Hotel for business purposes. The property is massive, new and beautiful. Modern gym and big infinity pool, not very deep neither very clean, though. I reserved a King Guest Room which I found very very small! An armchair was located in the tiny space between the bed and the window and literally there were no space left to walk! For the same price, you can stay at better hotels in Nay Pyi Taw!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice swimming pool

10/10 Excellent

Bastiaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice experienced in every category compare to any local hotel chain there.

8/10 Good

Mads Hogh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Derrick

Stayed 1 night in Oct 2023

10/10 Excellent

Sophie, Tokyo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs are very friendly. I really appreciate their great efforts. I got impressed interior and architecture so much. I also enjoy walking a path near ponds. I would like to one back again. I like Hilton's social activities: donate soaps.
Stayed 2 nights in Jan 2020

10/10 Excellent

YOUNGSOOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
휼륭한 시설 입니다
네피도가 처음 이였는제 호텔 시설이 훌륭해서 놀랐습니다
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Jongmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결하고 조용하며 근처 연못에서의 산책이 정말 좋았습니다
Stayed 2 nights in Feb 2019

10/10 Excellent

YOUNG TAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아침이 좋았어요.단 체크아웃시 버기카가 조금 늦었네요.
굉장히 만족했어요. 더욱 아침식사가 좋았어요. 단 체크어웃시 버기카가 빨리 오지 않아 조금 불편했어요.
Stayed 1 night in Feb 2019

2/10 Terrible

Donghyeon, 한국

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
최악의 힐튼
명성에 걸맞지않게 아침식사 메뉴도 부족했고 수영장에서 지갑도 분실했으나 CCTV도 없고 찾을 방법이없다.
Stayed 1 night in Dec 2018
Response from Christoph Weidemann on 8 Feb,2019
Thank you for sharing your invaluable feedback with us. We are sorry that not all aspects of your stay were satisfactory but hope to have the opportunity to redeem ourselves in the future.

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2018
Response from Christoph Weidemann, Hotel Manager on 5 Nov,2018
Thank you for sharing your experience with us by way of your review. We hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

UP, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel you can imagine in the isolated city.
I stayed there only 2 nights for business purpose. It took for a while for check-in process because there were only 2 staffs at the counter, but it was fine. The room was great, clean, cozy and well designed, however I expected to have a little bit bigger room and more space. Breakfast here might be the best in this city, but quite hard to compare with other Hilton in other bigger cities.
Stayed 2 nights in May 2018
Response from Christoph Weidemann, Hotel Manager on 2 Jun,2018
Dear UP, Many thanks for your review of your recent stay at the Hilton Nay Pyi Taw. We are delighted that you generally enjoyed your stay and appreciate you taking the time to let us know and share your experience. We hope to have the pleasure of welcoming you back in the near future.

8/10 Good

KANARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Christoph Weidemann, Hotel Manager on 24 May,2018
Dear KANARI Thank you very much for Rating our Hotel and we hope we will have the pleasure welcoming you back in the near future.

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蚊子太多 尤其是餐廳
Response from Christoph Weidemann, Hotel Manager on 24 May,2018
Dear Kenny Thank you for sharing your review with us. We appreciate all feedback and ranking scores provided by our guests as it allows us to monitor and improve our services.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
Response from Christoph Weidemann, Hotel Manager on 24 May,2018
Many thanks for your review of the Hilton Nay Pyi Taw following your recent stay! We appreciate you taking the time to give feedback, and are delighted that you enjoyed your time at the Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
敷地内の環境が素晴らしい❗
部屋に蚊がいて夜中に起こされたのは残念でしたが、部屋も清潔でしたし何より敷地内の環境が素晴らしかったです。 日本人の従業員がいるのも心強かったです。
Response from Mami Kiyotani, Japanese Guest Relation Manager on 26 May,2018
この度はヒルトンネピドーをご利用頂き誠にありがとうございます。蚊の対策はマネージメント一同最重要課題として取り組んでいる次第でございます。ご迷惑をおかけして申し訳ありません。日本人ゲストリレーションズが常駐しておりますので次回お困りの際等はお気軽にお声かけください。またのお越しをお待ち申しあげております。

10/10 Excellent

hanwai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
池塘
好美的酒店池塘，宜人的泳池
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境安靜，空間寬敞舒適
環境安靜，空間寬敞舒適
Stayed 1 night in Oct 2017