Impiana KLCC Hotel

Photo gallery for Impiana KLCC Hotel

Primary image
Outdoor pool
Outdoor pool
Deluxe King Plus | Minibar, in-room safe, blackout curtains, iron/ironing board
Club Deluxe Twin | Minibar, in-room safe, blackout curtains, iron/ironing board

Overview of Impiana KLCC Hotel

Impiana KLCC Hotel

4.5 star property

4.2/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
13 Jalan Pinang, Kuala Lumpur, 50450

Explore the area

  • Popular LocationKLCC Park3 min walk
  • Popular LocationPetronas Twin Towers5 min walk
  • Popular LocationPavilion Kuala Lumpur12 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)53 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Located in Kuala Lumpur City Centre neighbourhood, Impiana KLCC Hotel is connected to the convention centre. Berjaya Times Square and Perdana Botanical Gardens are local attractions and those in the mood for shopping can visit Pavilion Kuala Lumpur and Sunway Pyramid Mall. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Suria KLCC Shopping Centre - 2 min walk
  • KLCC Park - 3 min walk
  • Kuala Lumpur Convention Centre - 3 min walk
  • Petronas Twin Towers - 5 min walk
  • Pavilion Kuala Lumpur - 12 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 53 min drive

About this property

Impiana KLCC Hotel

Central hotel connected to the convention centre in Kuala Lumpur City Centre, walk to Petronas Twin Towers
Along with 2 restaurants, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area and massage/treatment rooms.
Impiana KLCC Hotel offers 519 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 50-inch LCD televisions come with digital channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 50 for adults and MYR 30 for children
  • 2 restaurants
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Cedar on 15
  • Tonka Bean

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 5

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch LCD TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 120.00.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: MYR 50 for adults and MYR 30 for children (approximately)
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Impiana
Hotel KLCC
Impiana
Impiana Hotel
Impiana KLCC
Impiana KLCC Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Kuala Lumpur
KLCC Hotel
Hotel Impiana Klcc
Impiana KLCC Hotel Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Hotel Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 437 out of 1002 reviews
5 - Excellent 44%
Rating 4 - Good. 389 out of 1002 reviews
4 - Good 39%
Rating 3 - Okay. 105 out of 1002 reviews
3 - Okay 10%
Rating 2 - Poor. 47 out of 1002 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 1002 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

3.6/5

Eco-friendliness

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel located in a very strategic place and have direct access to covered walkway connecting important places. The room was not maintained well e.g. door lock chain was missing, door closure is super loud, hissing noise from AC blower, shower took forever to get hot
Stayed 3 nights in Aug 2022

4/5 Good

Business traveller
Liked: Staff & service, amenities
They have a great breakfast spread but weekends are super busy and I cannot get seat. Hotel needs to ensure cleanliness. I noticed that housekeeping does not clean the bathroom properly. Besides the above, I like to thank: Sharifa - Guest service who adopts a great customer service mindset in assisting me. Karen - Reception for her professionalism. The gentleman (in beige uniform) for going an extra mile to check if I reached the correct destination on a location he has located for me via grab. *Sorry I forgot his name.
Stayed 6 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 9 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jun 2022