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Overview of Impiana KLCC Hotel

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board

Impiana KLCC Hotel

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationKLCC Park3 min walk
    Popular LocationPetronas Twin Towers5 min walk
    Popular LocationPavilion Kuala Lumpur12 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)53 min drive

Choose dates to view prices

Superior Twin Plus

5/5 guest room rating
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

4.3/5 guest room rating
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Executive Suite

5/5 guest room rating
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Club Deluxe

4.6/5 guest room rating
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Club Room

5/5 guest room rating
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Plus

No guest room rating
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

About this area

Kuala Lumpur

Located in Kuala Lumpur City Centre neighbourhood, Impiana KLCC Hotel is connected to the convention centre. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square and Perdana Botanical Gardens. National Zoo and KidZania are not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • KLCC Park - 3 min walk
  • Kuala Lumpur Convention Centre - 3 min walk
  • Suria KLCC Shopping Centre - 5 min walk
  • Petronas Twin Towers - 5 min walk
  • Pavilion Kuala Lumpur - 12 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • KLCC Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 54 min drive

Restaurants

  • Where to eat
  • Cedar on 15 – Serves breakfast, lunch and dinner daily. Open 24 hours.
  • Tonka Bean – Serves breakfast, lunch and dinner daily. Open 24 hours.

About this property

Impiana KLCC Hotel

Central hotel connected to the convention centre in Kuala Lumpur City Centre, walk to KLCC Park
2 restaurants, an outdoor pool and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, coffee/tea in a common area and massage/treatment rooms. All 519 rooms feature thoughtful touches such as pillow menus and slippers, plus in-room free WiFi and LCD TVs with digital channels. 24-hour room service, minibars and free newspapers are among the other amenities available to guests.
Impiana KLCC Hotel offers 519 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. 50-inch LCD televisions come with digital channels.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and complimentary slippers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 28 for adults and MYR 28 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Indonesian

Business services

  • Business centre
  • Meeting rooms 5

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LCD TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - 6:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 120.00 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: MYR 28 for adults and MYR 28 for children (approximately)
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: MYR 120.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Impiana
Hotel KLCC
Impiana
Impiana Hotel
Impiana KLCC
Impiana KLCC Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Kuala Lumpur
KLCC Hotel
Hotel Impiana Klcc
Impiana KLCC Hotel Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Hotel Hotel Kuala Lumpur

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 435 out of 998 reviews
5 - Excellent 44%
Rating 4 - Good. 391 out of 998 reviews
4 - Good 39%
Rating 3 - Okay. 107 out of 998 reviews
3 - Okay 11%
Rating 2 - Poor. 42 out of 998 reviews
2 - Poor 4%
Rating 1 - Terrible. 23 out of 998 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Business traveller
Decent stay
The room and location were decent. Its about an 8 minutes walk to Pavilion. A few drawbacks were the availability of only 1 functional lift to the guest rooms and inflexibility of changing the number of nights upon request. Does not make any sense as the hotel management could not make a decision to allow cancellation of extra room nights especially during this Covid 19 pandemic.
Stayed 7 nights in Sep 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/5 Poor

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Great location center KLCC, affordable rate but very poor service. Had to wait 1 hour for room to be ready when checking in at 3pm. They didn’t even bother to call. Called 4 times to ask for towel before finally getting.
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and staff is friendly. But the room is not well maintained so somethings were not working.
Stayed 1 night in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Ok hotel.
Great location close to KLCC but there are a lot of nicer hotels in the area. If you get a cheap deal, stay here, but compare to other hotels first. Breakfast was poor. Very basic. Don’t do breakfast option and instead go to the many cafes etc nearby.
Stayed 2 nights in Aug 2020