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Reviews of Hotspringworld

3.5 out of 5
Hotspringworld
No.118, Huanshan Rd., Wulai Dist, New Taipei City

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 66 reviews" "
Rating 8 - Good. 36 out of 66 reviews" "
Rating 6 - Okay. 11 out of 66 reviews" "
Rating 4 - Poor. 5 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Like most places in Wulai, the price for this place was VERY overpriced. VERY expensive for what you get. The room is basic, but you get a hot spring's bathtub big enough for 3 adults to relax in. The breakfast was listed as a continental breakfast - they had typical Taiwanese breakfast food but also served scrambled eggs, bacon, sausages and coffee. The only problem is the food is cold. They don't keep it hot for you, they just put it all in metal containers without any heater and customers help themselves when they arrive for breakfast. So, when we ate breakfast, the only thing that was hot was the coffee. This being said, this hotel is much better than some others in the area. However, if you live in Taipei, or are staying in Taipei it might be better to just make a day trip of it and pay for a 1 hour hot spring in the places that offer it. You'd pay much, much less. If the price is more than NT$2500 for the current condition and service at this hotel (and other worse hotels in the area) then don't bother wasting your money.

8/10 Good

Tze Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

HSIN-YEN

Travelled with family
住宿體驗
隔音效果差 設備需要更新
Stayed 1 night in Jan 2024

8/10 Good

Ming Chi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃台服務好，房間及浴池很大
櫃台服務人員超好，也會幫忙叫計程車 。冷熱水龍頭應設置在主浴池旁邊，而不是手勾不到的地方，要調水溫時水龍頭離很遠，必須起身浴池外。
Stayed 1 night in Dec 2023

8/10 Good

I Hsing

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
泡溫泉的好地方
Stayed 1 night in Dec 2023

10/10 Excellent

Chiaochih

Stayed 1 night in Jan 2023

10/10 Excellent

WAI KWOK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間和湯屋山景很美，溫泉設施完善，兩小孩也玩得很快樂。
Stayed 1 night in Dec 2022

8/10 Good

PEIFEN

Stayed 1 night in Dec 2022

8/10 Good

ChungYun Julian

Stayed 1 night in Mar 2022

8/10 Good

Shirley

Stayed 1 night in Mar 2022

8/10 Good

Chih Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
稍有缺點但整體值得！
先從缺點開始： 1. 停車部分：雖然可以了解有現場湯屋的客人，但還是會希望飯店方可以針對住客預先將位子保留起來，才不會讓住客還得去路邊找臨停（而且也因為沒有飯店車位而臨停的關係，最後停在路邊時被不明車輛擦撞到而產生輕微車損）。 2. 浴室排水管：排水管可能有堵塞，因此在洗澡時只要把水關掉就會有一股臭味，希望可以改善。 優點： 1. 房間很大，床也很舒服，能看到的山景也非常美麗！ 2. 人員服務到位且親切。 整體：瑕不掩瑜。
Stayed 1 night in Feb 2022
Response from jennifer on 9 Feb,2022
感謝你的入住及建議,我們會改進並且把問題處理,謝謝

8/10 Good

SHWUFUN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
普通的住宿環境
空間大，泡湯池還蠻大的，早餐選擇不多
Stayed 1 night in Jan 2022

10/10 Excellent

Yu Zhen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間大，服務人員很親切，隔音佳，浴缸很舒服
Stayed 1 night in Dec 2021
Response from jennifer on 9 Feb,2022
感謝你的入住,並期待你下次的光臨

10/10 Excellent

SHIN-RUEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的溫泉住宿經驗
溫泉住宿很棒，早晚餐餐點口味也不錯，服務的人員態度好，整體推薦！
Stayed 1 night in Dec 2021
Response from jennifer on 9 Feb,2022
謝謝

8/10 Good

PO SHENG

Liked: Staff & service
壞體驗
吹風機吹不到一分鐘就沒電了，房間有異味
Stayed 1 night in Nov 2021

8/10 Good

JHENG-WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Chang Chang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Yi wen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

SUKJONG

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
별로에요.. 추천하고 싶지 않습니다.
위치도 외졌고 카운터에서 손님응대하는게 별로 였습니다. 예약할때 결재 완료 했는데 체크인시 결재가 안됐다며 다시 결재 하려고 하고.. 확인해 보라고 몇번 얘기끝에 결재 확인했는데 미안하다는 말 한마디가 없네요.. 조식도 형편이 없어서 아침도 거의 못먹고 나왔습니다.
Stayed 1 night in Dec 2019

8/10 Good

Yoshiaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの方が親切にご対応くださいました。 老街までも送迎してくださり、自家用車でなくても問題ありません。 お風呂が大きく快適です。
Stayed 1 night in Oct 2019
Response from Jasmine on 17 Oct,2019
THANK YOU!!

8/10 Good

Mingchang

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

重

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

SHIH CHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的飯店
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Kenny

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

8/10 Good

Sheng Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from jennifer on 5 Aug,2018
感謝你的入住,期待下次的光臨

8/10 Good

Yi Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置不錯，房間內有獨立泡湯池。 員工人很熱心幫忙處理問題。僅有早餐太過於簡單。
Response from jennifer on 13 May,2018
你好: 感謝你的入住,關於你的早餐建議,我們將盡力改善.謝謝

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Monica, Hong Kong

Liked: Staff & service, property conditions & facilities, room comfort
酒店較舊,較遠
很难找到計程車去酒店、來回老街到酒店不按標價,要200元,較 貴,而且酒店雖大卻很舊。酒店房間大、也算舒逳。
Stayed 1 night in Dec 2017
Response from jennifer on 10 Jan,2018
謝謝

6/10 Okay

Yu Sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
湯屋舒適，服務親切，台式早餐
湯屋寬闊舒適，服務人員親切。較可惜是晚上七點後無接送服務，（櫃臺要另叫計乘車）還有早餐的部份以中式粥及醃漬品居多，重視早餐西式與喜歡鮮食的旅客可能要考慮ㄧ下。但若以泡湯之旅來說整體不錯。
Stayed 1 night in Dec 2017
謝謝你的意見,期待你再度蒞臨

10/10 Excellent

MIN LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2017

4/10 Poor

Shu-Mei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
訂房前請多比較
房間隔音差、 床上靠枕從未清洗過，臭酸味刺鼻、 標榜溫泉飯店，可是流出的就是加熱的自來水
Stayed 1 night in Nov 2017

10/10 Excellent

Kit wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅館位置半山。飲食想多少少選擇，就要行落山約10至15分鐘。 4人溫泉房有冷泉及熱泉。私隱度高。空間充足。
Stayed 1 night in Oct 2017

8/10 Good

Fumi, 4人房

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8月28號
客戶服務好 因夜入住 過了接送時間 主動幫忙叫車送到住宿 及 房間開定冷氣 距離老街 7-11比較遠 夜晚入住時 先買定食物
Stayed 1 night in Aug 2017

8/10 Good

YUMIKO

Liked: Staff & service, property conditions & facilities, room comfort
不便ですが素敵
橋からホテルまで急勾配の山道が凄く不便ですが 伊豆旅館と姉妹ホテル？帰りは、伊豆旅館まで 送ってくださり荷物も預ける事ができました。 お風呂が素敵でした。が朝食は、不味いです。 朝食改善されれば又行きたいです。
Stayed 1 night in Sep 2017

8/10 Good

TSUNGHSIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還可以
整體來說還不錯
Stayed 1 night in Sep 2017

10/10 Excellent

kiki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的環境 乾淨 舒適 安靜
很棒的環境 乾淨 舒適 安靜
Stayed 1 night in Jun 2017

8/10 Good

Chun Te

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Liked: Staff & service
職員友善好客
溫泉設施挺不錯，但清潔度有改善空間，房間一些角落位置有塵，浴室地板、蓮蓬頭和毛巾有頭髮，令整體入住感覺大打折扣

8/10 Good

Kit, 香港

Liked: Cleanliness, staff & service, property conditions & facilities
原湯温泉
ㄧ家四口入住,房間大,環境好,温泉水好正,浸完皮膚滑滑。房間方面都很好,只是床褥偏軟ㄧ些。環境清静,是渡假的好去處。若配合美味的餐飲服務會更佳,因附近没有餐廳。

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒適的湯屋與周圍環境
飯店整體環境很棒，泡湯浴室很舒適，早餐也不錯 只是希望能在訂房介紹中說明床的軟硬程度讓客人挑選

8/10 Good

Alferd, HK

Liked: Staff & service, room comfort
酒店可以
山區住宿酒店以算不錯,私家溫泉水質不差,如溫泉露台可打開天窗更好,房間空間算大,但可能己開業多年,有点舊感覺但可接受。 距離老街幾分鐘路,只是去程一路落回程一路上,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間有雙池泡湯浴缸，很方便，熱水很熱

8/10 Good

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
우라이 온천 최고 였습니다.
일단은 우라이 입구에서 약 15분정도 걸어야 합니다. 차도로 걸을 경우 계단으로 올라갈경우(가로질러서 가는길있음) 약 10분이면 올라갑니다. 개들이 풀려서 있기때문에 무섭습니다. 큰개가 많아요 짖는것은 못봤으나 -_- 미친듯이 뛰어오거나 지나가서 무섭습니다. 밑으로 약 패밀리 마트 약 5분거리에 있습니다. 온천 좋습니다. 물받는데에는 약 40분정도가 걸립니다.4명이서 잘 포개면 들어가서 즐깁니다. 좋습니다. 또한 노천욕 강변에 가면 할수 있기에 수건을 따로 챙겨서 가세요 ( 발만 담궈서 아쉬워요)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort