Terrace/patio
Check availability

Reviews of Spring Spa Hotel

3 out of 5
Spring Spa Hotel
No.66, Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City

Reviews

8.8

Excellent

Rating 10 - Excellent. 210 out of 466 reviews" "
Rating 8 - Good. 204 out of 466 reviews" "
Rating 6 - Okay. 40 out of 466 reviews" "
Rating 4 - Poor. 8 out of 466 reviews" "
Rating 2 - Terrible. 4 out of 466 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kerrie

Liked: Cleanliness, staff & service
Value for money
Stayed 1 night in Apr 2024

10/10 Excellent

ZHI YAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a hearty breakfast and great service. I was very impressed by the in-room tub with onsen water piped in. My room was facing the river with great views and sound of the falls, but I noticed some room facing the road which may not beas great.
Stayed 1 night in Apr 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hospitable place for hot spring spa! Breakfast was nice, too.
Stayed 1 night in Apr 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Japanese style room is spacious. The bathroom has a huge tub that has access to spring water that doesn't smell. The hotel has a spa with a terrace where one can sit on the lounge chair facing a mountain and use the four pools with different temperatures.
Stayed 1 night in Feb 2024

10/10 Excellent

inyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice!!
I recommend you to stay at this hotel. First, I was so touched by their quality of services. They were paying attention to custmers. They informed us on time on the phone to come for breakfast. (Breakfast was nice enough too.) Second, everything in the facility was clean and well organized in spite of its oldness, public spa was convienient and very nice too :))
Stayed 1 night in Sep 2023

10/10 Excellent

Cassidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so pleasantly surprised by our stay here! Our room had its own hot springs cool and hot tubs, in front of a leafy green window overlooking the river. Just like the photo! The room was spacious, the bed was comfortable (a welcome change after 4 nights of a rock hard mattress in Taipei) and the bedding was high quality. The room was clean and tidy. For breakfast you have a choice between a dumplings/xiao long bao box, and a semi western-semi Asian box that has omelette, fruit, chicken, pickles, rice congee and a few other items. The day before you tell the front desk what time you want breakfast, and they call you the next morning around 10 minutes before that time to let you know it’s ready. So I recommend being realistic about what time you want to eat, so that your food doesn’t get cold. I found the variety of delights in the box quite charming, and the tables are situated along the river which is stunning.

10/10 Excellent

Lincoln

Stayed 1 night in May 2023

8/10 Good

LI LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

KUM WING

Stayed 1 night in Jan 2022

10/10 Excellent

Pei Hsien

Stayed 1 night in Dec 2020

8/10 Good

Cyril

Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hot Springs Stay
Pros - The room was spacious and the hot springs bath was excellent. The view from the room is spectacular, and private. The breakfast food was okay, but they were generous with their portions and their coffee. Cons - a 10 minute walk to town without many sidewalks.
Stayed 2 nights in Aug 2020

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the money
It’s located one of the most scenic areas. The room is pretty spacious. The staff is very friendly and helpful. Breakfast, even with limited selections, is done well. The public hot spring spa is quite nice.
Stayed 2 nights in May 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good value for money, staff was friendly, and room / common areas were clean.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

L

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Everything in the room looks old. Only the giant hot spring bathtub considered good
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ensuite hot spring tub, overall experience was pretty good though not much in the vicinity to shop or dine. Recommended if you and your other half wish to reconnect with nature and have a break from the bustling Taipei city and do not wish to travel far. Bus ride to reach destination was just 30mins from the nearest subway station.
Stayed 1 night in Apr 2019

10/10 Excellent

Waisan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for nature lover
Hotel rooms are huge, beautifully decorated, comfortable with your own hot spring tub. The public hot spring spa owned by the hotel is a “must try”. Hotel guest is allowed to use it once free of charge for your stay. It has 3 pool w/different temperatures, a sauna, a steam room, a high water pressure shower pool for body massage & they even provide salts for your own rub. The terrace rest area equipped w/big comfortable lounge chairs overlooking the river and mountain. Do the public one early in the morning so you can take a nice nap between your hot spring soaking. Wulai is a small old town, no fancy shops & everything closes at 7:00 pm. I recommend spending a full day there. Go early to the museum, take the tiny mountain train to the park, take a 1.5km mountain park hike to see the three waterfalls. The air in the park will do you wonder! People from Taipei go there just to breathe in that air for good health. You will feel the difference as soon as you start walking the mountain park. Then come back to have snacks and dinner in the 1 block Old Street before retiring to your hotel room for the private hot spring in your room and do the public hot spring spa in the morning for multiple soaks. If you love nature, you will enjoy Wulai. Just remember not to expect anything fancy except your hotel room and the public spa.
Stayed 1 night in Mar 2019

10/10 Excellent

Apple

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice people and Hotel , 整體感覺良好，晚餐同早餐都不錯，而且環境好舒服，我地自己駕車所以都好方便
Stayed 1 night in Nov 2018

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

SIO IN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Chin Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely View, short taxi ride from town and waterfa
The spa which was included was excellent, as was the breakfast! Our room was in the Japanese style and was excellent for the price, however the air conditioning unit starting making some loud noises at night. The river view was great!
Stayed 1 night in Nov 2018

10/10 Excellent

Ken, Tokyo

Liked: Cleanliness, staff & service, room comfort
Super location for price. Will return if on business. But not if on vacation with family as its very basic
Stayed 1 night in Oct 2018

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yuchia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the location and hot private spa
The room is nice and clean. There are two tubs for hot and cold spring to switch from. The only downside in the room is “ pillows “. They only offer one pillow for each person which is thin and soft that hardly lean back for the reading and watching the TV on the bed. The Breakfast is serving from 8:30 to 11:00 which is a little bit late as well as the checking time that starts from 5pm to midnight. But the staffs who serving the BF are very welcoming and friendly. There is a lot of outdoor seating area that offers good scenery along the riverside. The free parking lot is limited. You’ll need to wait for the empty spot when some other guests leaving. Above all we still very happy we chose this hotel.
Stayed 1 night in Feb 2018

8/10 Good

montira s, bkk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, location is not convenience.
Hotel location is about 2-3 bus stop to go to Wulai street and train, difficult to walk as it's no footpath and slope. But if you would like to stay only at hotel is fine. Nice view at breakfast venue.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view Big room But not convenient location
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good view and spacious room.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

8/10 Good

Isabell , SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hot spring hotel near Wulai Old Street
I had a great time at this place. The check in time was 5pm but the staff was nice enough to let us check in at 2pm since the room was ready. I saw reviews on some other hotel that they limit their hot spring water but it's unlimited here. Did not get to have dinner here as it was full house. Breakfast was limited in choice but was still quite good nevertheless. Walk 2 minutes down and you'll come to a restaurant which is pretty good. Scenery is amazing. The outside of the building looks a bit run down but the room is 5 star. Only complaint is that the bed was a bit too hard and the pillows too thin. The heater also doesn't seem to work properly so the room was a bit chilly. But once you dipped into the hot spring, you won't feel cold anymore. I will definitely return here if I ever visit Wulai again.

8/10 Good

Lisa, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great SPA!
I just love this hotel. The hot spa is better than 5*!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and spacious hot spring hotel
Nice room scene, spacious and clean, helpful staff, only 10-15 mins walk to Old street. Bed and pillow comfort need improve.

6/10 Okay

Kai-Chien

Disliked: Cleanliness, property conditions & facilities, room comfort
A hotel not so good
The hotel is not so good because of its cleanliness, I could find others' hair in the sink and spring pool of my room!! And it's expensive for its cleanliness and small room space, even in weekday

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Albert, Hong Kong

Liked: Staff & service, room comfort
Spacious hot spring hotel
This a good place to base a visit of the Wulai district of Taipei. Even though it was stated in the booking, the 5pm check-in time was rather inconvenient as I had expected it be 2-3pm like most hotels and had arrived early. The room itself was huge, with a four-poster double bed and lounge area. The bathroom was also spacious with a bathtub and shower. Unfortunately, the weekend that I visited was one of the coldest ever in Taipei and the water was only lukewarm, not warm enough for a bath and not that far off from a cold shower. I had to mark them down on room cleanliness because even though the room was generally clean, they had not changed the bathmat and it was rather disgusting. I ate at the hotel for dinner and also for the complimentary breakfast, and both meals were cheap and cheerful, not bad at all.

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for Wulai
an exceptional place to at competitive price. marvelous river and hilly views with sumptuous breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Clean hotel far away from downtown
We first took the airport limousine to Taipei main station, then transferred metro and from metro station, we took a taxi which cost around NT 680. It was a journey. Better to take taxi straight to the hotel from airport. Hotel is clean and relaxing. The city area is old, therefore must be aware when using the toilet. ( Can't flush well, advised not to put toilet paper into the toilet) Overall, it's holiday away from the city. So it's cool.

10/10 Excellent

Backy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境寧靜，交通方便不想走太遠到老街可以乘公交
Stayed 1 night in Mar 2024

10/10 Excellent

MIAO FEI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
溫泉大眾池設施很好 三溫暖 蒸氣室，戶外景觀不錯。早餐也不錯。空氣清新 。 房內溫泉池夠大，全家人都很滿意
Stayed 1 night in Feb 2024

10/10 Excellent

坤聖

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
除了晚上7點後住宿車位比較好找外 其他設施跟早餐 都非常好
Stayed 1 night in Feb 2024

10/10 Excellent

euihong

Stayed 1 night in Feb 2024

8/10 Good

JIN OK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024