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Reviews of Microtel Inn by Wyndham Long Island City

2.5 out of 5
Microtel Inn by Wyndham Long Island City
2912 40th Ave, Long Island City, NY

Reviews

8.2

Very good

Rating 10 - Excellent. 379 out of 871 reviews" "
Rating 8 - Good. 304 out of 871 reviews" "
Rating 6 - Okay. 96 out of 871 reviews" "
Rating 4 - Poor. 39 out of 871 reviews" "
Rating 2 - Terrible. 53 out of 871 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emadi

Liked: Cleanliness
Great stay loved

10/10 Excellent

Zinnya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yea
Stayed 1 night in Aug 2022

6/10 Okay

ESTEFANIA

Travelled with family
Disliked: Staff & service, amenities
Only had hot water the first night, and after that, only cold water. They don't really offer breakfast, don't go based on that. If you are new in New York, don't expect the staff to guide you or help you, they are simply rude. Also, no REFRIGERATOR. If you hope to bring some water and keep it cold, you'll be out of luck.
Stayed 2 nights in Oct 2022
Response from front desk on 9 Nov,2022
Thank you for staying with us, we hope you enjoyed your stay and appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel, but overpriced for the area
The hotel is not in the best neighborhood although I felt safe inside. Walking around at night is not recommended. Right next door is a homeless shelter. Police department is nearby. Also near is a main thoroughfare with a lot of different stores and businesses. Late night kiosk 2 blocks away. The front desk staff are very, very nice and helpful. Late night check in was no problem. Luggage storage is at the desk so it's all visible. The desk is essentially always manned. My things were handled well and were safe. There's a couch and a chair in the lobby. Tea, hot chocolate, and water are freely available downstairs. This area is quite large with a lot of seating. The space was great for me when I needed to do a little bit of work after I checked out. There's hardly anyone there except for housekeeping staff, who put bags of laundry to just sit out there. Amenities were scant (Paul Mitchell), but when I asked for things, they were readily available. I went to ask the housekeeper next door for something not in my room and she immediately left to get it for me. Unfortunately, she also came right in just after she knocked. Most rooms don't have a fridge, mine did with a very small freezer. There were lots of decent quality towels, but no towel rack. The shower was nice with a glass door, good water pressure and a sort of rainfall shower. There were no adjustments on the shower head but it was movable. The latest check out is at noon with an automatic charge at 12:30 PM.
Stayed 1 night in Oct 2022
Response from front desk on 9 Nov,2022
Thank you for staying with us, we hope you enjoyed your stay and appreciate your feedback.

10/10 Excellent

Hejing

Liked: Staff & service, amenities, property conditions & facilities
friendly receptionists
Stayed 3 nights in Oct 2022
Response from front desk on 24 Oct,2022
Thank you for staying with us, we hope you enjoyed your stay and appreciate your feedback.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from front desk on 20 Oct,2022
Thank you for staying with us, we hope you enjoyed your stay.

6/10 Okay

Zvi

Disliked: Staff & service, amenities
Says including breakfast, but it’s misleading because it’s refreshments
Stayed 2 nights in Oct 2022
Response from Microtel Inn Long Island City on 18 Oct,2022
Hello! We appreaciate your feedback, and will take this into consideration. We hope to see you again soon!

10/10 Excellent

Hakim

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked cleaning and i don’t like breakfest
Stayed 5 nights in Oct 2022
Response from Front Desk on 13 Oct,2022
Thank you for staying with us, we hope you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022
Response from Front Desk on 10 Oct,2022
Thank you for staying with us, we hope you enjoyed your stay.

8/10 Good

Robert

Stayed 4 nights in Dec 2021

4/10 Poor

Natalia

Disliked: Staff & service, amenities
It was okay but No hot water ag all, not even lukewarm, no amenities like a gym, no late checkout option.
Stayed 2 nights in Sep 2022
Response from Microtel Inn Long Island City on 27 Sept,2022
Hello Natalia, we are so sorry you did not enjoy your stay with us. We take these concerns very seriously, and will make our staff aware of this.

2/10 Terrible

Rosa

Disliked: Amenities
Property very deceiving from outside looks welcoming. No hot water to shower. Breakfast included in room price not worth it. Black coffee, no creamer or milk. Dry box of cereal with no milk for cereal. All people at Hotel were very let down with this service. I will never come back or recommend this place. Rosa Ortiz 7185032059
Stayed 1 night in Sep 2022
Response from Microtel Inn Long Island City on 27 Sept,2022
Hello Rosa, we are so sorry you did not enjoy your stay with us. We take these concerns very seriously, and will make our staff aware of this.

8/10 Good

Marley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For NYC this was pretty good. Shower takes a long time to heat up but does eventually get there. The bed and main room was clean but the bathroom had a few issues - there was a Kleenex box with what looked like dirty tissue stuffed in it, and the vent was partially falling out of the ceiling. The hotel was quiet, the staff were polite. We did not try the breakfast. We had to check out early at 5am and there was no one at the desk - ultimately I just had to leave the keys there because no one came even though the front door was open (so anyone could just walk in).
Stayed 2 nights in Sep 2022
Response from Microtel Inn Long Island City on 27 Sept,2022
Hello Marley! Thank you for your feedback, we will take this into consideration. We hope to see you again soon!

10/10 Excellent

Kamal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from Microtel Long Island City on 20 Sept,2022
Thank you for the positive review! We hope to see you again soon!

2/10 Terrible

Melony

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Was moved to 3 different rooms due to mosquito infestation. The room I ended up getting had mold and living moving bugs around the toilet. I have stayed here a few times this year and never had a cleanliness issue, but this night was atrocious. Not sure if I will ever stay here again.
Stayed 3 nights in Sep 2022
Response from Microtel Inn Long Island City on 20 Sept,2022
Hello Melony, we are so sorry you did not enjoy your stay with us. We take these concerns very seriously, and will make our staff aware of this.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Microtel Inn Long Island City on 6 Sept,2022
Thank you for the positive review, Terry! We hope to see you again soon!

6/10 Okay

william

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, It took over 5 minutes for shower water to get hot. Area around hotel was dirty & noisy. There is no place to purchase snacks or drinks.
Stayed 3 nights in Aug 2022
Response from Microtel Inn Long Island City on 6 Sept,2022
Hello William! We appreciate your feedback, and will take this into consideration! We hope to see you again soon!

10/10 Excellent

Camilo, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new building, clean premises, friendly staff, convenient lobby and basement 24-7 open lounge, the best location in New York city, 2 blocks from the N and W train.
Stayed 5 nights in Aug 2022
Response from Front Desk on 29 Aug,2022
Thank you for staying with us, we hope you enjoyed your stay. We appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No regrets
Good: staff absolutely exceptional, location, value, comfortable beds, quiet, safe, excellent A/C Bad: muffins, coffee, OJ, and yogurt is not breakfast, appreciated but let's be honest. No ironing board and iron in room. Somebody was smoking Marijuana on my floor. Very dirty TV remote. I will stay again.
Stayed 3 nights in Aug 2022
Response from Front Desk on 23 Aug,2022
Thank you for staying with us, we hope you enjoyed your stay.

10/10 Excellent

Kwanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

Nesma

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Service was bad, they mentioned that breakfast is included but breakfast is muffin orange juice and yogurt thats everything they have for breakfast
Stayed 3 nights in Aug 2022
Response from Microtel Inn Long Island City on 23 Aug,2022
Hello, we are so sorry you did not enjoy your stay with us. We take these concerns very seriously, and will make our staff aware of them.

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Front Desk on 22 Aug,2022
Thank you for staying with us, we're glad you enjoyed your stay.

8/10 Good

Priscilla

Stayed 2 nights in Aug 2022

6/10 Okay

George, Budd Lake

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No parking. Surrounding area undesirable.
Stayed 1 night in Aug 2022
Response from Microtel Inn Long Island City on 23 Aug,2022
Hello George! Thank you for your feedback, we will take this into consideration. We hope to see you again soon!

6/10 Okay

MATTHEW

Travelled with partner
Liked: Cleanliness, staff & service
Pros: Comfortable bed, good AC, nice shower. Cons: Continental breakfast is just yogurt cups and granola bars, car horns honking all night long, nothing near by.
Stayed 3 nights in Aug 2022
Response from Front Desk on 17 Aug,2022
Thank you for staying with us, we hope you enjoyed your stay, and We apologize for any inconvenience you might've encountered.

6/10 Okay

Aaminah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall, the stay was ok if you’re looking for the least expensive hotel in the NYC area. It’s not far to get to the city from LIC. The area around the hotel was terrible. Unclean and not the safest. There were no amenities, nor was there even a mini fridge in the room.
Stayed 3 nights in Aug 2022
Response from Microtel Long Island City on 17 Aug,2022
Hello, thank you for the review. We take these concerns very seriously, and will make our staff aware of them.

8/10 Good

Raymond

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed over the weekend. Staff was friendly and helpful, not rude like other guest have stated. Didn't attempt breakfast because you're in NY you should be getting food in the city. Room is smaller than most hotels but plenty of room to lay your head. Close to the trains and bus stops to get to the city. Not as loud as other guests have stated, but maybe I'm a heavy sleeper. They do have a deposit, but I received it back before the 3-5 days they stated. Overall good stay.
Stayed 4 nights in Aug 2022
Response from Front Desk on 17 Aug,2022
Thank you for staying with us, we hope you enjoyed your stay. We appreciate your feedback!

10/10 Excellent

roochele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
It was a great stay, from check in to check out! Clean and comfortable. Very close to transportation.
Stayed 1 night in Aug 2022
Response from Microtel Inn Long Island City on 9 Aug,2022
Hello! We are so glad you enjoyed your stay with us! We hope to see you again soon!

8/10 Good

Johnny

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022
Response from Front Desk on 10 Aug,2022
Thank you for staying with us, we hope you enjoyed your stay.

6/10 Okay

Xiangjun

Travelled with group
Liked: Staff & service
The room is clean but too much noises from outside as well as from the hall way and next rooms.
Stayed 5 nights in Jul 2022
Response from Microtel Inn Long Island City on 9 Aug,2022
Hello, thank you for your review. We appreciate your feedback, and will take this into consideration. We hope to see you again soon!

10/10 Excellent

Yana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality for their price! Everything was nice: convenient location, friendly and helpful staff, comfortable bed, light breakfast! We enjoyed it! Thank you!!!
Stayed 3 nights in Jul 2022
Response from Front Desk on 7 Aug,2022
Thank you for staying with us, we're glad you enjoyed your stay and we hope to see you again soon.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
The Microtel Inn is a newer chain of Wyndham budget hotels with all new rooms and fixtures and furniture, so it was pretty clean. However, there were bedbugs in the bed (and my girlfriend got bitten often), and the tub had no drain plug, so you couldn't take a bath. You get what you pay for: the "breakfast" is just packaged muffins and other packaged food; the location is far out in Long Island City, so it's cheaper, but it is not near many restaurants or grocery stores or other conveniences for a longer stay; there is no fridge or microwave in the tiny room; and the service on the N and W lines into Manhattan can be unpredictable, and required a long ride to 34th Street, then a long trek to connect to our B train uptown. I'm glad I didn't spend more per. night, but I'll be trying to do better on my next trip to New York.
Stayed 8 nights in Jul 2022
Response from Microtel Inn Long Island City on 9 Aug,2022
Hello Donald, we are so sorry you did not enjoy your stay with us. We appreciate your feedback, and will take this into consideration.

8/10 Good

Calana

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Front Desk on 3 Aug,2022
Thank you for staying with us, we hope you enjoyed your stay.

8/10 Good

Arsenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Microtel Inn Long Island City on 2 Aug,2022
Thank you for the positive review!

10/10 Excellent

Ronnie

Stayed 3 nights in Jul 2022
Response from Front Desk on 1 Aug,2022
Thank you for staying with us, we're glad you enjoyed your stay.

4/10 Poor

Deepa

Travelled with partner
Disliked: Cleanliness, amenities
Property is not in good condition. Beds, towels, jammed doors, etc. this has been our worst experience ever at a Wyndham property.
Stayed 2 nights in Jul 2022
Response from Microtel Inn Long Island City on 2 Aug,2022
Hello, we are so sorry you did not enjoy your stay with us. We take these concerns very seriously, and will make our staff aware of them.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2022

2/10 Terrible

Nirob

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Microtel Inn Long Island City on 2 Aug,2022
Thank you for the review.

6/10 Okay

Verified traveller

Liked: Cleanliness
Misleading “breakfast”
Stayed 3 nights in Jul 2022
Response from Microtel Inn Long Island City on 2 Aug,2022
Hello, thank you for your feedback. We will take this into consideration.

2/10 Terrible

FERNANDO

Stayed 4 nights in Jul 2022

10/10 Excellent

Jyniya

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at the hotel was amazing! I like how it’s a blockage in the window for visitors safety. Also, I was given fresh washcloths everyday.
Stayed 3 nights in Jul 2022
Response from Front Desk on 26 Jul,2022
Thank you for staying with us. We're glad you enjoyed your stay, and we appreciate your feedback.

10/10 Excellent

Tariq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location to head in to Manhatten as well as lots of great local bars and restaurants with a 10 min walk
Stayed 5 nights in Jul 2022
Response from Front Desk on 26 Jul,2022
Thank you for staying with us, we hope you enjoyed your stay.

8/10 Good

Md

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they did not provide refrigerator and I do not like the breakfast.
Stayed 3 nights in Jul 2022
Response from Microtel Inn Long Island City on 26 Jul,2022
Hello! Thank you for your feedback, we will take this into consideration.

2/10 Terrible

Premlal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Microtel Inn Long Island City on 26 Jul,2022
Thank you for your review.

8/10 Good

Omar

Travelled with partner
Liked: Staff & service, property conditions & facilities
Conveniently located near subway stations and 20 minutes away from Manhattan on the subway.
Stayed 4 nights in Jul 2022
Response from Front Desk on 24 Jul,2022
Thank you for staying with us, we appreciate your feedback. We hope you enjoyed your stay.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
My room was very good, clean, comfortable and great A/C. The continental breakfast was good just to start the day and go for more in the area. No Gym at the hotel, I will suggest to get few machines for the C level. Overall was perfect for my purpose
Stayed 4 nights in Jul 2022
Response from Microtel Inn Long Island City on 20 Jul,2022
Hello Juan! Thank you for your feedback, we will take this into consideration. We hope to see you again soon!

6/10 Okay

Nuwan

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Microtel Inn Long Island City on 20 Jul,2022
Thank you for your review!

6/10 Okay

Steve

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good, but still had some issues
1. Staff were friendly and helpful 2. All aspects of the hotel were clean 3. My first room had a strong mildew smell. I asked to change, and was put i the floor directly below. Still had a mildew smell, not as bad as the other room. By this time, I decided to go with what I had as I wouldn't be in the room that much except to sleep and shower. But I definitely smelled it every time I entered the room. 4. Room was freezing the entire time, even with the thermostat on 69-72F. 5. The breakfast was a takeaway breakfast, nothing to write home about; many visitors seemed to bring their won and use the microwave. 6. Good location, 2 blocks from subway, 20 min. in either direction to numerous restaurants and bars. However note that it's not in a residential area, though there is an apartment building and another hotel next door.
Stayed 3 nights in Jul 2022
Response from Front Desk on 19 Jul,2022
Thank you for staying with us, we hope you enjoyed your stay. We appreciate your feedback and apologize for any inconvenience you've encountered. However, we have noted your concerns and will be doing our best to address them.

8/10 Good

Ioana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's a good hotel, staff friendly and helpful.The only downside is the street, let's say it's not the best in LIC. Otherwise all good, close to multiple subway lines, easy to reach Manhattan and also Queens.
Stayed 5 nights in May 2022
Response from Front Desk on 18 Jul,2022
Thank you for staying with us, we hope you enjoyed your stay.

8/10 Good

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Hotel located in a rough area (it did not affect our overall experience).
Stayed 7 nights in Jul 2022
Response from Microtel Inn Long Island City on 14 Jul,2022
Hello Eli, we are so glad you enjoyed your stay with us! We hope to see you again soon!