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Reviews of Radio City Apartments

3.5 out of 5
Radio City Apartments
142 West 49th Street, New York, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 1817 out of 3466 reviews" "
Rating 8 - Good. 1198 out of 3466 reviews" "
Rating 6 - Okay. 290 out of 3466 reviews" "
Rating 4 - Poor. 99 out of 3466 reviews" "
Rating 2 - Terrible. 62 out of 3466 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

gayle

Liked: Cleanliness, property conditions & facilities
My room was very pleasant, loved the architecture of the building. Was close to the theatre district. Really enjoyed my stay.
Stayed 4 nights in Apr 2024

8/10 Good

Nadia

Liked: Cleanliness, property conditions & facilities
Great location, budget friendly
Stayed 3 nights in Apr 2024
Response from Tina on 1 May,2024
Thank you for your great rating. We are happy you enjoyed your stay with us.Looking forward to having you return.

4/10 Poor

Helen, Washington

Disliked: Amenities
Was a great stay and the location is great. Ridiculous though that you can't leave your bag at checkout. I had a bus only at 5pm out of NY. I was told that I could only leave my bag if I had another booking, if I had another booking I would need to leave my bag.
Stayed 1 night in Apr 2024
Response from Tina on 30 Apr,2024
Thank you for sharing what happened. Please know that we hold luggage if a room is not ready when arriving too early and/or if leaving later in the day so not sure why this happened but sincerely apologize for any miscommunication from our end.Very happy you enjoyed your stay. Hoping you will be back again.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the kitchenette area.
Stayed 1 night in Apr 2024
Response from Tina on 30 Apr,2024
Thank you for your rating. We appreciate you taking the time to rate us. Hoping to see you back again soon!

10/10 Excellent

Aracely

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived really early from our flight at around 10am we knew that our room was not going to be available until we have the check-in at 4pm but the concierge, let us know that we can check in our bags and come back at check in time. Front desk personnel was amazing. They directed us to the nearest attractions, which is the Rockefeller 2 blocks on the right side and on the left side 2 blocks Times Square. When we came back for check-in, we received an upgrade from our room. We had originally gotten a two double bed room and we got upgraded to a king size bed on the 12th floor. Our room was amazing, it had a small kitchenette, dining table, living room w/ tv, a big walk-in shower bathroom and a big bedroom with a supper comfy king size bed and a tv. Our overall stay was of three nights and we couldn’t have asked for anything better.
Stayed 2 nights in Apr 2024
Response from Tina on 29 Apr,2024
Thank you so very much for letting us know about your stay by reviewing us and sharing your time with others. It means so much to hear what our clients have to say. We always do our best to make your stay a pleasant experience. We are happy you enjoyed your stay with us.Hoping to have you stay with us again very shortly.

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Angel checked me in and he was AMAZING! Very friendly, informative and helpful. The room was great!! Thank you Angel for a great and smooth check in!
Stayed 2 nights in Apr 2024
Response from Tina on 29 Apr,2024
Thank you for your review and rating. We are happy you enjoyed your stay with us and our staff! and Angel!.Looking forward to having you return.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff. Convenient to Times Square easy to walk.
Stayed 1 night in Apr 2024
Response from Tina on 29 Apr,2024
Thank you for your review and rating. We are happy you enjoyed your stay with us and our staff!!.Looking forward to having you return.

8/10 Good

Paul, Kingston

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Historic area. Staff were pleasant and helpful. Only difficulty was wifi, which, when finally connected, was good. We would stay definitely here again.
Stayed 1 night in Apr 2024
Response from Tina on 29 Apr,2024
Happy to hear that you will be back again.

10/10 Excellent

Charmaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, steps away from Times Square, theatre district and subway. Loved that it had a kitchenette in the room which made it easy to get takeout and eat it back at hotel. We bought our own soft drinks to store in fridge to save money. Rooms are dated but very clean. Mattress was very firm. But this place is really a hidden gem. Will stay here again.
Stayed 2 nights in Apr 2024
Response from Tina on 29 Apr,2024
Thank you so very much for letting us know about your stay. We always do our best to make your stay a pleasant experience. We hope you enjoyed your stay with us.

10/10 Excellent

Harita

Travelled with family
Liked: Cleanliness, property conditions & facilities
The front desk staff were very kind and helpful
Stayed 1 night in Apr 2024
Response from Tina on 29 Apr,2024
Thank you for your rating. We are happy you enjoyed your stay with us and our staff!!.Looking forward to having you return.

10/10 Excellent

Lillian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tina on 29 Apr,2024
Thank you for your wonderful rating. We are happy you enjoyed your stay with us.Looking forward to having you return.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, close to Broadway theaters and Times Square and many restaurants and shops.
Stayed 4 nights in Apr 2024
Response from Tina on 23 Apr,2024
Thank you for your rating and review. Please come back again soon!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, staff is friendly, clean apartments and lobby.
Stayed 2 nights in Apr 2024
Response from Tina on 30 Apr,2024
Thank you for your review and rating. We are happy you enjoyed your stay with us and our staff!!.Looking forward to having you return.

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, property conditions & facilities
This was my second stay here and I will keep returning mainly due to its location. It is perfectly located to subways, buses, shopping, and dining making our trip easy and fun. We appreciate having the little kitchen in our room during our stay as well.
Stayed 6 nights in Apr 2024
Response from Tina on 16 Apr,2024
Thank you so much for coming back to stay with us again. We pride ourselves on making our guest’s stay a pleasant experience. We also appreciate your review and sharing your experience with others. We look forward to having you back again soon. All the best to you and your family!

10/10 Excellent

Breanna

Liked: Cleanliness, amenities, property conditions & facilities
Tis was good
Stayed 1 night in Apr 2024
Response from Tina on 15 Apr,2024
Thank you for your review & rating. We are happy you enjoyed your stay with us. Looking forward to having you return.

8/10 Good

Emery, Kelowna

Travelled with family
Good stay.
Stayed 4 nights in Apr 2024
Response from Tina on 15 Apr,2024
Thank you for your review. We are happy you enjoyed your stay with us and our staff!!.Looking forward to having you return

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was central to everything that we were interested in......theater, Time Square just to name a few. We had subway access to main attractions. The room was very clean and the staff was very helpful. When we had a small issue with TV cable we received great communication and response. When we asked for assistance on transportation they explained subway options and arranged for transportation to the airport. We would stay there again for sure.
Stayed 4 nights in Apr 2024
Response from Tina on 15 Apr,2024
Thank you so very much for letting us know about your stay by reviewing us and sharing your time with others. It means so much to hear what our clients have to say. We always do our best to make your stay a pleasant experience. We are happy you enjoyed your stay with us.

8/10 Good

Gareth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect, both for walking to interesting places and for access to transportation. The apartment was small (it's NYC!) but had everything we needed. The front-desk guys are efficient but not particularly welcoming. You must understand that the building is at the center of 'the city that never sleeps'. So, each night, even on the 11th floor with double-glazed windows, we heard car horns (very expressive), emergency service sirens, semi truck horns that sounded like foghorns, deliveries being unloaded, workers repairing the road with jack-hammers at 3:30AM (I hope it was an emergency!). Nevertheless, we had great time.
Stayed 15 nights in Mar 2024
Response from Tina on 11 Apr,2024
Thank you very much for your review. As we are located in the heart of Manhattan and where all the action is, you do hear the city roar. We know the sounds outdoors may take some getting used to but we are thrilled to hear you enjoyed your stay. Happy you had a great time.

8/10 Good

Robert, Charlottesville

Business traveller
Liked: Cleanliness, property conditions & facilities
Radio City apartments are very convenient in midtown Manhattan. Staff is friendly nd the place is clean. Would be great for longer stays due to some rooms having efficiencies. Reasonable value for what you get.
Stayed 1 night in Apr 2024
Response from Tina on 10 Apr,2024
Thank you so very much for letting us know about your stay. We always do our best to make your stay a pleasant experience. We are happy you enjoyed your stay.

8/10 Good

Jamie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It is perfect for longer stays or when you are traveling with a family of 5 like we do. We got a 2 bedroom and it was great because our 2 girls had one bedroom and our son had the pullout in the living area and we had the other bedroom. Wish there were 2 bathrooms but it is not a deal breaker. It is clean and not super fancy. There is a kitchenette which is great with the kids. We would stay there again. It is also located near times square but we easily walked to central park and even down to the high line.
Stayed 2 nights in Mar 2024
Response from Tina on 10 Apr,2024
Thank you for your awesome review. We do pride ourselves in making our guest’s stay a pleasant experience, Very happy we met all your expectations. Come back again soon!

10/10 Excellent

Julisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
By Broadway, clean and great price
Stayed 1 night in Apr 2024
Response from Tina on 9 Apr,2024
Thank you so much for your rating and review. Come back again very soon!

10/10 Excellent

Mayra

Liked: Cleanliness, property conditions & facilities
Great stay, second time staying here. Will stay again!
Stayed 4 nights in Mar 2024
Response from Tina on 6 Apr,2024
Thank you for coming back !!!

10/10 Excellent

Veronica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff were very friendly and everything was clean.
Stayed 3 nights in Mar 2024
Response from Tina on 3 Apr,2024
Thank you for your rating and review. We are happy we can help you to have a pleasant stay!

10/10 Excellent

Salanthia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great hidden gem! The room was perfect with a kitchenette, WiFi, safe and the staff were amazing. Will definitely stay here again.
Stayed 3 nights in Mar 2024
Response from Tina on 2 Apr,2024
Thank you for your awesome review. We do pride ourselves in making our guest’s stay a pleasant experience, Very happy we met all your expectations. Come back again soon!

6/10 Okay

Justin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The night we checked in one of our two rooms smelled like cigarette smoke. We asked to be moved to another room but the attendant at the front desk said they had no available rooms. He said he could move us in the morning. So we opened all the windows and piled on extra blankets. Not the experience we expected for what we paid for those rooms.
Stayed 3 nights in Mar 2024
Response from Tina on 2 Apr,2024
As we are a no-smoking building, no one should be smoking anywhere.Very sorry you could not walk away happy.

10/10 Excellent

Michael

Travelled with family
Very close to major attractions and subway stations. Super clean and very helpful. Perfect to stay with the family
Stayed 3 nights in Mar 2024
Response from Tina on 1 Apr,2024
Thank you for your wonderful rating. We are happy you enjoyed your stay with us.Looking forward to having you return.

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities
Very nice rooms. I have stated many hotels around the city, and this was very affordable, convenient, clean and spacious
Stayed 3 nights in Mar 2024
Response from Tina on 1 Apr,2024
Thank you for your review & rating. We are happy you enjoyed your stay with us. Looking forward to having you return.

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome to be have attractions like Time Square, Central Park, Rockefeller Plaza within walking distance. Great to have kitchen. Sounds of NY are very noticeable.
Stayed 4 nights in Mar 2024
Response from Tina on 1 Apr,2024
Thank you for your review & rating. We are happy you enjoyed your stay with us. Looking forward to having you return.

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
This is obviously a very prestigious establishment with a long and interesting history. The design is very impressive and the property is kept in immaculate condition. However, there was a disappointing lack of the human approach from reception staff, no word of welcome, no "I hope you enjoy your stay". Instead, a request (with no apology or explanation) to authorise a deposit of £250. I don't have a problem with paying a deposit but there was no "I'm sure everything will be fine and we will return this to you at the end of your stay". Similarly, no welcoming literature--not even a sign--in the room itself, and no information about services available. Disappointing for such a well-established property.
Stayed 6 nights in Mar 2024
Response from Tina on 28 Mar,2024
Thank you for your review. Sorry you felt our staff was cold and not welcoming. They typically make our guests feel comfortable and welcomed and we have been told this many times. Hopefully you had a nice stay and will come back to give us another chance.

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Was like living in actual apartment, not a hotel.
Stayed 1 night in Mar 2024
Response from Tina on 27 Mar,2024
Thank you for your rating and review. We hope you will make Radio City Apartments your new home away from your home when you are traveling to NYC!

8/10 Good

Randal Norio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Can’t get a better location! Stayed here a few times now and walkable to everything! Facilities are good, it’s an older building so that’s what you get. Our room was fine but it was right outside over 49th so it was bright and noisy! The window A/C unit allows sound to penetrate the room and it definitely did that. Used a white noise machine and it was more bearable. All staff were exemplary and the complimentary umbrellas certainly came in handy! Will definitely stay here again!! Thanks!
Stayed 4 nights in Mar 2024
Response from Tina on 25 Mar,2024
Thank you for your review & rating. We are happy you enjoyed your stay and our staff!!Looking forward to having you return.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, property conditions & facilities
Radio City Apartments was so close to everything, including the subway.
Stayed 3 nights in Mar 2024
Response from Tina on 25 Mar,2024
Thank you for your wonderful rating. We are happy you enjoyed your stay with us.Looking forward to having you return.

10/10 Excellent

Tracie, Highland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and great location.
Stayed 1 night in Mar 2024
Response from TINA on 25 Mar,2024
Thank you for your review and rating. We are happy you enjoyed your stay with us and our staff!!.Looking forward to having you return.

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay here for a few days! Staff was so friendly and helpful. They held our baggage after we got in from the train in the morning till checkin. Would def stay there again. Thank you!!!
Stayed 2 nights in Mar 2024
Response from Tina on 25 Mar,2024
Thank you for your review and rating. We are happy you enjoyed your stay with us and our staff!!.Looking forward to having you return.

10/10 Excellent

Dimitrios

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Good staff, very responsive and property was a great location
Stayed 3 nights in Mar 2024
Response from Tina on 25 Mar,2024
Thank you for your review and rating. We are happy you enjoyed your stay with us and our staff!!.Looking forward to having you return.

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Tina on 25 Mar,2024
Thank you for your wonderful rating. We are happy you enjoyed your stay with us. Looking forward to having you return.

10/10 Excellent

Helen

Liked: Cleanliness
Right in the middle of the action - noisy area but the hotel felt safe. Good sized room with mini kitchen, very clean. Helpful staff, 24-hr desk
Stayed 6 nights in Mar 2024
Response from Tina on 25 Mar,2024
Thank you so very much for letting us know about your stay. We always do our best to make your stay a pleasant experience. We are happy you enjoyed your stay with us.

10/10 Excellent

K

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2024
Response from Tina on 25 Mar,2024
Thank you for your wonderful rating. We are happy you enjoyed your stay with us.Looking forward to having you return.

10/10 Excellent

Siyan

Liked: Cleanliness, amenities, property conditions & facilities
Love the location and the convenience! It's not the quietest place to stay but not surprising given that it's 2 minutes away from Time Square.
Stayed 2 nights in Mar 2024
Response from Tina on 25 Mar,2024
Thank you for your wonderful rating. We are happy you enjoyed your stay with us.Looking forward to having you return.

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Tina on 25 Mar,2024
Thank you for your wonderful rating. We are happy you enjoyed your stay with us.Looking forward to having you return.

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved finding a room right in the middle of downtown Manhattan that had a full stove and refrigerator, I never expected it to be a gas stove/oven!! All of the employees were extremely polite. It is an older hotel, you cannot control the temperature in the room other than by opening the window if too hot. It has Central heat and we did have a wall radiator that was turned off so that will keep you warm. It was unusually warm when we stayed so ended up keeping the windows cracked more often than not. This is not a fancy hotel, but if you want clean and a good value for a room that is close to everything, this is where to go!! The room is clean, older, but comfortable, and you can cook some of your meals there, or have a place to store and reheat leftovers properly!! I definitely recommend this for a place to stay in Manhattan!! The Italian place right next door was a little pricey (but probably avg in NYC) but very good. The Ramen place two doors down was great as well!!
Stayed 6 nights in Mar 2024
Response from Tina on 22 Mar,2024
Thank you for your review. We are happy you had a pleasant stay. Come back again soon!

6/10 Okay

Lisa

Business traveller
Good location for most sites! My room was fine but a bit noisy. Clean. Area of town a bit gritty and dirty toward 7th Avenue but toward Rockefeller Center the streets much nicer.
Stayed 4 nights in Mar 2024
Response from Tina on 21 Mar,2024
Thank you for your review. Hope you had a nice stay.

10/10 Excellent

Jonathan, Rownhams

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time. Location spot on, easy access to subway, close to Central Park for that early morning run. Plenty of food options, shows on your doorstep. Rooms clean and tidy. Thank you.
Stayed 4 nights in Mar 2024
Response from Tina on 19 Mar,2024
We pride ourselves on making our guest’s stay a pleasant experience. We also appreciate your review and sharing your experience with others. We look forward to having you back soon.

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel very central and subways all within easy reach. Lovely Art Deco hotel with lots of character.
Stayed 4 nights in Mar 2024
Response from Tina on 19 Mar,2024
Thank you so very much for letting us know about your stay by reviewing us. We always do our best to make your stay a pleasant experience. We are happy you enjoyed. Come back soon!

10/10 Excellent

Tommy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We liked how close it was to everything. There are no A/C units. It was a little loud when opening the window to get air. Place was really clean. We will definitely come back
Stayed 3 nights in Mar 2024
Response from Tina on 18 Mar,2024
Thank you for your review & rating. We are happy you enjoyed your stay with us. Looking forward to having you return.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome older hotel had a great room with kitchen we felt safe and the area was awesome
Stayed 6 nights in Mar 2024
Response from Tina on 18 Mar,2024
Thank you so very much for letting us know about your stay. We always do our best to make your stay a pleasant experience. We are happy you enjoyed your stay with us.

10/10 Excellent

YUMA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location right near Times Square and easy access to the subway. A great, clean and quiet hotel!
Stayed 5 nights in Mar 2024
Response from Tina on 18 Mar,2024
Thank you so very much for letting us know about your stay. We always do our best to make your stay a pleasant experience. We are happy you enjoyed your stay with us.

10/10 Excellent

Najhua

Liked: Property conditions & facilities
…
Stayed 1 night in Mar 2024
Response from Tina on 18 Mar,2024
Thank you for your wonderful rating. We are happy you enjoyed your stay with us.Looking forward to having you return.

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 6 nights in Mar 2024
Response from Tina on 14 Mar,2024
Thank you for your wonderful rating. We are happy you enjoyed your stay with us.Looking forward to having you return.

8/10 Good

Rosanne

Travelled with group
The staff was very friendly and on top of things. We were able to check in early. Our room was cleaned and the beds were very comfortable.
Stayed 2 nights in Mar 2024
Response from Tina on 14 Mar,2024
Thank you for your awesome review. We do pride ourselves in making our guest’s stay a pleasant experience, Very happy we met all your expectations. Come back again soon!