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Reviews of Washington Square Hotel

3.5 out of 5
Washington Square Hotel
103 Waverly Pl, New York, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1004 reviews" "
Rating 8 - Good. 240 out of 1004 reviews" "
Rating 6 - Okay. 69 out of 1004 reviews" "
Rating 4 - Poor. 22 out of 1004 reviews" "
Rating 2 - Terrible. 17 out of 1004 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jainee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park and Nearby places
Stayed 1 night in May 2024

10/10 Excellent

isabel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem in a sea of NYU collegiate bar hell
Stayed 1 night in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Cheryl, Beacon Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were just lovely and friendly. The hotel was very charming and clean. I loved learning the history on the website. Our room and the amenities was perfect for our needs and very very clean. Thank you so much for the opportunity to stay in piece of NYC history.
Stayed 1 night in May 2024
Response from Sam on 13 May,2024
Thank you, Cheryl! We hope to see you again soon.

8/10 Good

Jeff

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, clean and well maintained older place. Very quiet despite being in a really busy location. Friendly staff. Would be nice if there were an "in-between" light breakfast option as opposed to just Full Breakfasts. But there are plenty of options nearby. Washington Park is great in nice weather.
Stayed 2 nights in May 2024
Response from Sam on 13 May,2024
Thank you very much, Jeff. We appreciate your feedback and are glad you enjoyed your stay.

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

gordana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to Lipton Hall, and New York University
Stayed 2 nights in May 2024

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice people, crappy small 350 room and not even a coffee pot in the lobby. NYC old-school I guess.
Stayed 1 night in Apr 2024
Response from Sam on 3 May,2024
Thank you for your feedback Gregory. We are sorry you didn't enjoy your stay to the fullest- we hope you were able to enjoy the coffee machine in your room.

6/10 Okay

Nick

Liked: Staff & service, amenities, property conditions & facilities
Expedia never contacted the hotel, but still took our money. The reservation was never confirmed by the hotel because Expedia never contacted them. I'm glad that this hotel was so professional and nice and got me a room.
Stayed 1 night in Mar 2023
Response from Sam on 3 May,2024
Thank you, Nick. We're glad you enjoyed your stay.

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff & beautifully decorated & appointed; comfortable beds & high quality linens
Stayed 2 nights in Apr 2024
Response from Sam on 3 May,2024
Thank you! We hope to see you again.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

marion, NORTH WALES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right at Washington Square Park, with shopping, dining, and transportation. The room was charming and had everything we needed. Staff was very helpful. Breakfast was huge and delicious, at a great price. I would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Sam on 29 Apr,2024
Thank you! We look forward to seeing you again!

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, staff & service
Good location, nice room, bed was too hard for our liking.
Stayed 3 nights in Apr 2024
Response from Sam on 29 Apr,2024
Thank you for your feedback, Scott. We hope you enjoyed the rest of your stay.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very close to NYU where my daughter is an undergraduate student - so it was perfect! Old style and yet modern touches. Very nice.
Stayed 5 nights in Jan 2024
Response from Sam on 26 Apr,2024
Thank you! We hope to see you again soon!

6/10 Okay

Sue

Travelled with family
I usually love this hotel.
Stayed 5 nights in Apr 2024

10/10 Excellent

Malak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our doorman, bell captain and registration desk person were all super! The area is in flux, transition from historic neighborhood to homeless. The front doors of the Hotel are impacted by the trash, construction, and traffic on the street.
Stayed 2 nights in Apr 2024
Response from Sam on 21 Apr,2024
Thank you Thomas! We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great neighbourhood. Easy to access the metro and several restaurants with reasonable prices a short walk away. Great area to stay.
Stayed 2 nights in Apr 2024

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways and elevators are very dingy and the furnishings are very cheap. I don’t know why the rate was so high when there were no perks. No availability for water or drinks.
Stayed 2 nights in Apr 2024
Response from Sam on 20 Apr,2024
We are very sorry you didn't enjoy your experience Karen. Thank you for your feedback.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay, and the staff are wonderful!
Stayed 2 nights in Mar 2024
Response from Sam on 5 Apr,2024
Thank you! We hope to see you again soon.

6/10 Okay

Kyle

Liked: Staff & service, amenities, property conditions & facilities
Mattress was very hard - almost like sleeping floor.
Stayed 1 night in Mar 2024
Response from Sam on 30 Mar,2024
We are sorry to hear, Kyle. We hope you enjoyed the rest of your stay.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay! It is in a fantastic location walkable to so many great parks, restaurants, fun neighborhoods. The staff were so friendly and helpful. We will definitely come back! Thank you!
Stayed 2 nights in Mar 2024
Response from Sam on 30 Mar,2024
Thank you Michael, we are glad you enjoyed your stay.

8/10 Good

James

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
A bit dated and needs a few repairs but overall a good place to stay in the NYU/ Village area.
Stayed 2 nights in Mar 2024
Response from Sam on 30 Mar,2024
Thank you James! We hope to see you again soon.

10/10 Excellent

Katelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and a wonderful stay! They were very accommodating as I had arrived early. I was able to check in earlier than anticipated. This is my 5th time staying at WSH and will always pick this boutique hotel over other stays.
Stayed 1 night in Mar 2024
Response from Sam on 30 Mar,2024
Thank you Katelyn! Can't wait to see you again soon.

8/10 Good

Robert

Stayed 3 nights in Sep 2023

10/10 Excellent

Inda

Stayed 1 night in Mar 2024

10/10 Excellent

stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful boutique historic hotel
Stayed 1 night in Mar 2024
Response from Sam on 30 Mar,2024
Thank you Stacey!

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy check in/out, safe, and the rooms were spotless! I'd definitely stay there again on a future visit to the city!
Stayed 1 night in Mar 2024
Response from Sam on 25 Mar,2024
Thank you Shannon! We are glad you enjoyed your stay.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Vishal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was overall clean and comfortable and staff was great. Area around hotel felt a little unsafe.
Stayed 1 night in Mar 2024
Response from Sam on 22 Mar,2024
Thank you for your feedback, we hope to see you again soon.

10/10 Excellent

lillian

Liked: Amenities, property conditions & facilities
Charming and elegant a gem
Stayed 1 night in Mar 2024
Response from Sam on 22 Mar,2024
Thank you! We are glad you enjoyed your stay.

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel in a great location. The room is very clean and quiet.
Stayed 1 night in Mar 2024
Response from Sam on 18 Mar,2024
Thank you very much. Come join us again soon!

8/10 Good

Jane

Travelled with group
If you love Greenwich Village, you can’t beat this spot. Hotel was, clean and quiet; staff friendly. The price was very good, given the location. Would definitely stay here again!
Stayed 1 night in Mar 2024
Response from Sam on 18 Mar,2024
Thank you Jane! We are glad you enjoyed your stay. See you soon!

10/10 Excellent

Leila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay anywhere else in New York. Wonderful staff. location, and rooms.
Stayed 2 nights in Mar 2024
Response from Sam on 18 Mar,2024
Thank you Leila! We are glad you enjoyed your stay.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Karen

Our room was about 75 degrees at bedtime when we checked in ~ it was very tough to sleep. The front desk said we could open the window, nothing else they could do.
Stayed 1 night in Mar 2024
Response from Sam on 18 Mar,2024
Thank you for your feedback Karen. We hope you enjoyed the rest of your stay.

6/10 Okay

Vanessa Harrison, Toronto

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexandra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Stayed 3 nights in Mar 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Amazing!! Will stay here again
Stayed 4 nights in Mar 2024
Response from Sam on 6 Mar,2024
Thank you, Cynthia. Looking forward to your next visit!

10/10 Excellent

Karel

Liked: Cleanliness, staff & service, property conditions & facilities
Meticulously cared for hotel with lots of charm. We had a great stay.
Stayed 1 night in Mar 2024
Response from Sam on 6 Mar,2024
Thank you very much! We are glad yo u enjoyed your stay and look forward to seeing you again.

10/10 Excellent

Jacques

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good. Rooms are small but very functional.
Stayed 1 night in Mar 2024
Response from Sam on 4 Mar,2024
Thank you Jacques! We are glad you enjoyed your stay.

10/10 Excellent

Carson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel in a great location with a delicious restaurant.
Stayed 2 nights in Mar 2024
Response from Sam on 4 Mar,2024
Thank you veyr much Carson. We hope to see you again soon!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and very convenient with very nice staff. Very pleasant stay.
Stayed 2 nights in Mar 2024
Response from Sam on 4 Mar,2024
Thank you veyr much Daniel.

8/10 Good

Sachie

Stayed 2 nights in Feb 2024

8/10 Good

Kathleen

Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient to NYU
Stayed 2 nights in Feb 2024
Response from Sam on 3 Mar,2024
Thank you!

4/10 Poor

Aleksandra

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Definitely not worth the money. The pictures make it look a lot nicer than it is. Expedia states that breakfast is included when it is not. I was sick so I mainly stayed in the room with my 5-year-old daughter. They don't let food delivery in and they are hesitant to bring it up to your room. The bed smelled of vomit a little. The entire hotel is old and needs a refurb. The area is lovely.
Stayed 2 nights in Feb 2024
Response from Sam on 21 Feb,2024
We are very sorry you did not enjoy your stay. We do appreciate your feedback as we are always looking to improve the quality of our guest experience.