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"The lady there named Sandy was super amazing and nice. She helped us with a lot of things but the quality of the place was not so great. We had neighbors that were very sketchy and room service only came once per week. Room service kept forgetting to give us blankets and towels. But I would say Sandy made it a lot better. "

"Door access panel was out of battery when we arrived. Hosts were not available to be reached at the provided phone number, were not made aware they would not be reachable. Hosts away all weekend and did not return until Monday morning. Did not call to check in upon returning, despite us leaving voice mails regarding the problem accessing their suite. Had to figure out the issue with the entry pad and replace the battery on the panel ourselves in order to access the suite. Suite itself was...