Bar (on property)
Check availability

Reviews of Simon's Place

2.5 out of 5
Simon's Place
Laifone Road, Kolofo'ou, Tongatapu Island, Nuku'alofa

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 59 reviews" "
Rating 8 - Good. 21 out of 59 reviews" "
Rating 6 - Okay. 5 out of 59 reviews" "
Rating 4 - Poor. 4 out of 59 reviews" "
Rating 2 - Terrible. 4 out of 59 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yadavan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and spacious rooms, good hot water, great price, and good internet that worked most of the time, which many places do not have. The staff were kind and made a late check in (and check out) simple and easy. The one downside is going to town for dinner is a bit of a walk and sometimes have dogs on the street that get territorial, so recommend having a car even though it's not far.
Stayed 3 nights in Apr 2024
Response from SH on 29 Apr,2024
Thank you and come back again

8/10 Good

Soane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and friendly. The place is clean. Free breakfast, which i love the la'i keke vai (island panckae), fresh organic pawpaw and watermelon.
Stayed 3 nights in Apr 2024
Response from sesi on 23 Apr,2024
Thank you for your nice input on our hotel. Simon's Place are happy to know that you did enjoy your staying with us as well as our breakfast especially the la'i keke vai. We are much appreciate your positive comment.

10/10 Excellent

Monalisa

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to the kind staff for their help.
Stayed 2 nights in Feb 2024
Response from Sesi on 12 Apr,2024
You are most welcome!

6/10 Okay

Olivia

Travelled with family
Liked: Staff & service
Loved the place mosquito was not very friendly
Stayed 14 nights in Dec 2023

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really nice stay at Simon's Place in Nuku'alofa. It's a short stoll to the town centre. Beds are comfortable and the neighbourhood is quite quiet. Great to have a fridge and kettle in the room. Towels were good quality. As well as the usual self serve continental breakfast items there was also delicious fresh fruit plus tasty homemade pancakes and donut type things. It was nice to be able to have breakfast out on the verandah. The staff were exceptionally pleasant and helpful at all times. Carpets in some of the bedrooms could do with replacement and refreshing the paint on some of the bedroom walls would take the guest experience up a notch, but overall I enjoyed my stay and it was a positive experience.
Stayed 5 nights in Nov 2023

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
It's all you need for a stay in Nuku'alofa. You're going to Tongatapu so you need to manage your expectations. But Simon's place was clean and everyone was very nice. We arrived at 230am and the person in charge took me to get water to a nearby shop.
Stayed 3 nights in Nov 2023

10/10 Excellent

Carson matiu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities staff were excellent will be back in February will definitely book again
Stayed 8 nights in Oct 2023

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, amenities
It is located in the walking distance to the city and shops
Stayed 2 nights in Sep 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Jolene

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
No Hot water or internet
Stayed 6 nights in Jul 2023
Response from Simon's Place Team on 20 Aug,2023
Thank you Jolene for your feedback. It is very unfortunate that you were not able to connect to our wi-fi which is free and we run on solar system for showers. Malo aupito for booking with us and will be sure to take your feedback into consideration

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
We had a fantastic 8 day stay here and thoroughly enjoyed it. We were collected from the airport late at night without any problems. Our room was large and clean, with good ac, a kettle and a comfortable bed. Although there was no TV, there are plans to install new ones soon. The staff were all very friendly and helpful. They made our stay relaxing. The hotel provides a generous free breakfast and serves food during the day at good prices. It is in a good location, just a short walk from the centre, royal palace and museum. I would definitely stay here again.
Stayed 8 nights in Jul 2023
Response from Simon's Place Team on 20 Aug,2023
Hi Joanne thank you so much for your lovely feedback. We appreciate you for booking with Simon's Place and we are glad that you enjoyed your stay. Hopefully by next time TV will be installed. 'Ofalahiatu from the staff of Simon's Place

4/10 Poor

Nicola

Stayed 1 night in Jul 2023

6/10 Okay

Nicola

Stayed 1 night in Jul 2023

6/10 Okay

Emile

Stayed 3 nights in Jul 2023

4/10 Poor

Emile

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were really nice! But sorry will not do it for no hot water for showers. Stayed from Thursday till checkout on Tuesday morning. No television as well.Next door occupant have 5 children. The country has so many stray dogs , you cannot walk around. Unsafe to walk ! No invoice received for paying cash’ does not accept credit card
Stayed 1 night in Jul 2023
Response from Simon's Place Team on 20 Aug,2023
Malo e lelei Emile, thank you for your feedback. It is unfortunate that the weather was not on our side during your stay. Since we run on solar we could only hope for good sunny days for our guests. We provide receipts upon requests for payment, we are happy to announce that we now have a credit card machine. Malo 'aupito for booking with Simon's Place

8/10 Good

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
The owner went out of his way to make sure I was looked after. Thankyou!
Stayed 1 night in Jul 2023
Response from Simon's Place on 17 Jul,2023
Thank you Nicky for your feedback. We are happy that you enjoyed your stay with Simon's Place. Malo 'aupito

8/10 Good

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
It was a convenient 1 night stay. Thankyou.
Stayed 1 night in Jul 2023
Response from Simon's Place on 17 Jul,2023
Thank you for your feedback. We appreciate you for choosing Simon's Place as your hotel of choice. Malo 'aupito

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities
Even though they were doing some fixing up, while i stayed there, they still had the time to help and provide a very nice service. The imployees were very polite, helpfull and friendly. I felt so very welcome during my stay there. I can strongly recommend this little family driven hotel, which only lies a few blocks from the center.
Stayed 5 nights in Jul 2023
Response from Simon's Place Team on 13 Jul,2023
Hi Morten we hope you arrived safely to your destination. We greatly appreciate your review. It was a pleasure to serve you during your stay with us. Again, thank you for choosing Simon's Place as your hotel of choice. If you happen to come to Tonga again in the future, we would love to meet you. We wish you all the best with life. Malo 'aupito

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great
Stayed 6 nights in Jun 2023
Response from Simon's Place on 13 Jul,2023
Hi Tom, thank you for your review. We appreciate you for choosing our humble service here at Simon's Place. All the best with life. Malo 'aupito

10/10 Excellent

Akosita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome.
Stayed 1 night in May 2023

8/10 Good

Solomone

Stayed 7 nights in May 2023

6/10 Okay

Solomone

Travelled with family
Liked: Staff & service
According to my husband everything is fine Thank-you for having them in your place..
Stayed 1 night in May 2023
Response from Simon's Place Team on 13 Jul,2023
Thank you for your review, we appreciate your husband for choosing Simon's Place. Malo 'aupito

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

John

Business traveller
Liked: Staff & service
Pleasant and friendly experience
The owners were very accomodating and flexible, addressed my needs promptly and provided advice. The G/H is centrally located and walking distance to all major restaurants, offices and embassies.
Stayed 4 nights in Apr 2023

2/10 Terrible

Timothy

Stayed 7 nights in Apr 2023

2/10 Terrible

Fane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Sione

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean and quite was just what we need. Staff were very friendly. Very nice parking. Overall really enjoyed our stay and will be coming back there in future.
Stayed 5 nights in Mar 2023

10/10 Excellent

Adam

Stayed 4 nights in Mar 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big screen TV! Shower was top notch. Grab and go was well stocked. Overall a great experience.
Stayed 1 night in Mar 2023

2/10 Terrible

Soon Ju

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived midnight but the office closed and didn’t connect …
Stayed 4 nights in Feb 2023

2/10 Terrible

Ohevet

Stayed 5 nights in Feb 2023

8/10 Good

Siliva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with wonderful staff! Very clean and accomodating.
Stayed 1 night in Aug 2018
Response from JC and Simon's Team on 30 Aug,2018
Thank you for staying with us, we are glad you enjoyed your stay. Looking forward to seeing you again. Malo Aupito

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located accommodation
5 minutes from waterfront, 8 minutes from town center this is a well placed hotel with friendly knowledgeable staff.
Stayed 2 nights in Aug 2018
Response from SP on 12 Aug,2018
Malo E Lelei, Thank you for staying with us here at Simon's Place. We hope you like it and looking forward to seeing you again in the near future . Malo Lahi, Team Simon's Place

8/10 Good

Robbie

Liked: Cleanliness, staff & service, room comfort
Decent enough place
The staff are very friendly and helpful, and really make you feel welcomed and wanted. I would recommend that you book any taxis or tours through the hotel as they are cheaper than those offered by other tour companies in town and as just as good. Wi-fi is limited to the communal area and restricted to 100Mb per stay (although additional access was very reasonable at T$5 for an extra 100Mb). Breakfast was basic (toast or cereal), but the coffee top notch. Room was also rather basic and a bit dated (as seems to be the Tongan way), but was clean and comfortable. Bathroom had been renovated to a high standard, the only gripe being the take of a ledge to put one's toiletries, etc on. It is a 10-15 minute walk into town (even less to the Royal Tombs which are literally at the end of the road), but about half of that is unpaved and not particularly well lit at night. Also, the local alarm clocks of cockerel, barking dogs and church bells are set quite early, so this is not a hotel to stay in for a late lie in!
Stayed 3 nights in Jul 2018
Response from Simon's on 3 Aug,2018
Malo E Lelei, Thank you for staying here with us at Simon's Place, It has been a pleasure for us all and we hope you enjoyed your staying. We truly sorry for any inconvenience that we may have cause, We sure to fix it as time goes by , Looking forward to have you again here at Simon's in the future with more upgrade. Kind Regards, Team Simon's Place

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Central location great service
fully content
Response from JC on 5 Mar,2019
Thank you for staying with us , Your review has been a very great of a help. Hope to seeing you soon . Warm Regards.

4/10 Poor

Beverley, Sydney

Disliked: Staff & service, property conditions & facilities, room comfort
Clean and Friendly
This hotel is within walking distance of the city and the harbour. It is cheaper than hotels on the water, and lacks some of their facilities, like air con. The bathroom is large and clean;the room is serviced daily. A problem with holes in screens was being addressed while I was there. Breakfast is toast or cereal. Staff are friendly and helpful. This could be a really smart hotel with more investment in the property itself and in staff training.
Stayed 5 nights in Jan 2018

10/10 Excellent

Faye, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service!
The staff are ever so helpful, always friendly and ready to serve! The service here was far more excellent than the service I received at Tanoa. Thank you all and keep up your excellent customers service :-)! I and my niece greatly appreciated!!!
Stayed 2 nights in Dec 2017
Response from sky on 3 Jan,2018
Malo e Lelei, Thank you for staying with us here at Simon's Place .It was another great pleasure to have you here .We sure will try to fix something about our carpet .Looking forward to seeing you again in the near future with many more upgrading in this place. 'Ofa Lahi Atu, Simon's Place Team.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldnt stay anywhere else in Tonga
I love Simons. The staff - each one of them - become like family. They all have the absolute best customer service and people skills. Its CLEAN and close to town and Safe. It was everything i needed. I wouldn't stay anywhere else. ( well i did but i checked out and went back to Simons) and heading back again at the end of the year. Totally recommend this place and hope their dreams become reality
Stayed 3 nights in Dec 2017

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love everything about Simons Place
Close to town. Probably a 15 min walk i guess maybe less, we used car and taxi each time which cost $3 and $4. There is a restaurant across from Simons although i never used it which opens till late. Simons has a night security guard for when staff is off duty for added safety but the motel is safe and is in a safe area. The staff here at Simons are amazing. They go above and beyond yet are not pushy or intrusive. Breakfast each morning was ample bread/toast jam, a couple of cereals, milk, tea, coffee and fruit- if not to your requirements BYO or head down to a cafe. The point is breakfast is offered every morning. Christmas breakfast was lovely and appreciated cooked by their Mum. Rooms and bathrooms are spotless as is the grounds. All the staff respect customers and their employment positions even when their boss is off site. They are grateful and proud. They will help you arrange tours etc or give local advice. Ive met some lovely people staying here as in staff and other travellers. This is due to Simons staff feeling like family - you tend to sit around in your spare time and talk and get to know others. Im already planning my next trip back and will def be staying here.
Stayed 4 nights in Dec 2017
Hi Kathy, Thank you so much for your staying with us here at Simon's Place. It was one pleasant holiday with you as part of the family . Thank you for your review ,much appreciated . You'd be more than welcome here at Simon's Place anytime sooner! 'Ofa Atu, Langima'a

8/10 Good

Setaleki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite an Experience!
Although our stay was satisfying I had some reservations. We had some misunderstanding from the beginning. I booked a Deluxe Double Room for two.We were given a room as far as I am aware I would not call it a Deluxe Double Room.I think it was one of the normal rooms with a double bed.I am sure the staff needs more training although they seemed to know what they were doing!Overall the staff were so friendly and the place is quite handy to every local eateries.One more thing I thought it's worth mentioning is the laundering.they charged per item you washed instead of charging for using the washing machine I thing it would be an expensive experience.I washed 10 items and charged TOP$10 dollars.In NZ I used laundromat and it charged NZ$6.00 to use a bigger washing machine.I think the misunderstanding I mentioned may have something to do with Hotels.com as well.
Stayed 9 nights in Dec 2017

8/10 Good

Nuno

Liked: Cleanliness, staff & service, room comfort
A true Tongan local hotel
The best thing about this hotel is, without a doubt their staff. Super friendly, helping, accommodating. The hotel might lack some commodities (as to european standards) but this is an hotel for you to experience true Tonga. The rooms have a decent size and the bathroom was been renovated with modern materials. However, the carpet of the room has plenty of stains and I suspect there was some strange odor coming from those stains. Nevertheless, I would stay again at Simon's place on a future Nuku'alofa visit.
Stayed 6 nights in Nov 2017
Hello Nuno, Thank you for staying with us here at Simon's Place ,Sorry if there's any inconvenience , Your feedback may have helped us in the future as we are still trying to work on it. Again!! We appreciate your booking with us. Malo 'Aupito, Cecil

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great place for a stopover as close to town and clean, tidy and lovely staff who made you feel welcome.
Stayed 1 night in Oct 2017

10/10 Excellent

Paul, Karikari Peninsula. NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at Simons Place.
We had another wonderful stay at Simons Place. This was our second year in a row we have stayed at Simons Place. The staff were again friendly and welcoming nothing was to much trouble. Its is central to the CBD and walking distance to the many cool eaterys in Nuku'alofa and if you don't want to walk,grab a tuk tuk a cheap way of getting around. We would highly recommend Simons Place to stay while holidaying in the Kingdom of Tonga. Simons place is value for money. Cheers Paul and Katalina.
Stayed 7 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel locaiton is perfect, in town near everything. breakfast was basic. room was clean and comfortable at a good price. service and employees were excellent.
Stayed 5 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Cheap and cheerful
Great value for money the hotel staff are very friendly and obliging; rooms are basic, breakfast is basic. Location is very central to town and I would recommend the transport that they can arrange.

10/10 Excellent

P A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place near town
Great place to stay near the town center.Friendly family run business for a real local experience.Will be back !
Malo e Lelei and thank you for your review. We Simon's Place are pleased that you have enjoyed your stay during the time and looking forward to your next arrival. Malo Aupito JC

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
So so
Walking distance from the town centre No A/C in the room, only with a fan Staff is helpful and friendly

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay.
Good location for town, restaurants and ferries to other islands. The staff at Simons Place could not have done more to make us feel welcome. Nothing was too much trouble and great advice for places to go. We could have happily stayed longer than 5 nights. Sad to leave such lovely people behind. We were made to feel like part of the family.