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Reviews of Chibana Terrace

3.5 out of 5
Chibana Terrace
4-48-45 Chibana, Okinawa, Okinawa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 63 reviews" "
Rating 8 - Good. 19 out of 63 reviews" "
Rating 6 - Okay. 1 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Po Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

WALLACE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a family vacation
The place was clean and very comfortable. It is good for a family but it was hard to find with the GPS.
Stayed 5 nights in Dec 2017
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for your friend or family.
Just choose. You will never regret it. Wide and clean..... So good...

10/10 Excellent

kaz, guam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation!
Great place. Easy access to Camp Shields and Kadena AFB gate 3.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Hiu Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
地方寬敞空間很大， 只是有些偏僻 ，附近沒有便利店或超級市場和食市。地方很整潔，但沒有室外涼衣設備。
Stayed 6 nights in May 2019
Response from Kazuma Tsujimura on 8 Jun,2019
Dear Valued Guest, thank you very much for your review. We are looking forward to seeing you again.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
包丁、バーベキューの網、水道の栓がなく、後から持ってきてもらったので、食事の支度が出来ず夕食が遅くなってしまった。
Stayed 1 night in May 2019
Response from ジョイホテルマネジメント 辻村 on 8 Jun,2019
この度は知花テラスにご宿泊いただき誠にありがとうございます。 また、貴重なお時間を割いてのクチコミのご投稿重ねて御礼申し上げます。 ご滞在中に備品の不足等でご迷惑をおかけいたしましたこと心よりお詫び申し上げます。 今一度、チェックイン前の確認および備品の管理を徹底してまいります。 また、清掃のスタッフ含め現地のスタッフへの指導も行いました。 また機会がございましたら足をお運びいただけますと幸いでございます。 この度はご宿泊ならびにクチコミのご投稿誠にありがとうございました。

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
House great, service fair.
House great, super big, there are 2 floors. However, so troublesome to check in and take the the key from another hotel. And the cleaner will press your doorbell to ask u to check out at 10am sharp.
Stayed 1 night in Apr 2019
Response from Kazuma Tsujimura on 17 Apr,2019
Dear Valued Guest, thank you very for your review. We are looking forward to seeing you again.

2/10 Terrible

Kai

Disliked: Staff & service, property conditions & facilities, room comfort
部屋は最高だが管理が最低でした。
施設の鍵を取りに行く際にメールに記載されている電話番号にかけても「新しい電話番号は・・・・」と案内があり、メモを取りかけ直しました。 すると同じ系列なのか、別のホテルにつながり、そこから管理事務所場所を伝えられるので、どこが管理しているのか分からず、不安な中 北谷の管理事務所へ。 事務所で鍵を渡され20分ほどで施設へ向かうも 周辺道路が舗装されておらず、危うくレンタカーを傷つけてしましそうになりながら到着。 施設は綺麗でベッドルームが4つもあり広々としています。 しかし お湯を沸かそうとしてもカスコンロの火がつかなかったり、お風呂のシャワーからお湯が出なかったりで散々でした。 結局事務所の場所を聞いたホテルに電話をかけ管理会社に問い合わせると 施設外のプロパンの元栓が開いておらず電話で誘導されながら何とか開栓。 部屋自体は広々としているのですが、電球が切れているところが多く、1階トイレも夜中は扉を開けておかないと真っ暗で用を足せない有様でした。 管理がしっかりしていれば最高だと思います。
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
방도 많고 넓고 깨끗해요. 대가족이 이용하기에 좋아요. 다만 주차하고 현관까지 계단으로 되어있어서 짐 나르기 좀 번거로웠어요. 거동이 불편하신 분들이 이용하기에는 불편하실 거 같아요. 1층에 부모님이 묵으셨는데 샤워시설이 없었어요. 따뜻한 물도 안나와요. 저희가 총 9명이라 좀 아쉬웠어요. 아 물론 2층에 샤워부스와 욕조가 있는 화장실 하나씩 두 개 있었어요. 침대가 흔들림이 심했어요. 매트리스문제라기보다 프레임에 스프링이 그렇더라구요. 익숙하지 않아서 불편했어요
Stayed 4 nights in Mar 2019

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
包棟民宿本身超棒，地點距離美國村市區約20分鐘車程，需要先在市區購買需要的物品，附近沒有
Stayed 1 night in Feb 2019
Response from Joy Hotel Management on 17 Feb,2019
非常感谢您的入住与评价，我们很荣幸能够为您服务。我们期待您的再次光临。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2가족 여행, 4박. 대가족 숙소로 거의 완벽. 특히 애들이 너무 좋아함. 굳이 아쉬운 점을 꼽으라면, 1.침대가 너무 소프트 2.BBQ신청한 날 숙소에 돌아오니 없어서, 전화해서 받음.
Stayed 4 nights in Jan 2019
Response from Joy Hotel Management on 19 Jan,2019
Dear Valued Guest, thank you very for your review. We are looking forward to seeing you again.

10/10 Excellent

UiSeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았어요~
너무깔끔하고 방도 여러개고 욕실도 많고 화장실도 여러개라 대가족이 묵기 좋을거같아요 다만 위치상으로 좀 떨어져있어서 아쉽긴 하지만 어차피 차타고 이동할거라 괜찮았어요 너무 좋았어요~ 서비스도 좋고 친절했어요 ㅎㅎ
Stayed 2 nights in Jan 2019
Response from Joy Hotel Management on 14 Jan,2019
Thank you very much for your stay and feedback, it is our preasure to make the best for you. We are looking forward to seeing you again.

8/10 Good

YU HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Winnie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A bit difficult to find but a big, clean and comfortable house, will revisit next time
Stayed 2 nights in Dec 2018
Response from Joy Hotel Management on 3 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

10/10 Excellent

Jiawei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朋友們都很推薦!
整體非常舒適，很適合家庭及好友一起去
Stayed 3 nights in Dec 2018
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

10/10 Excellent

YEN CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Very spacious and nice environment. Furniture is a little bit old.
Stayed 4 nights in Dec 2018
Response from Joy Hotel Management on 3 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
너무 깨끗하고 넓고 침실도 여러개고 너무 맘에 들었습니다. 1층에 샤워시설이 있었다면 완전 퍼펙트였겠지만 그 가격에 그것까지 바라면 안될것 같아요. ㅋ 숙박시설이 맘에 들어서 모든 여행일정이 다 만족스럽게 느껴졌습니다.
Stayed 3 nights in Nov 2018
Response from Joy Hotel Management on 3 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

10/10 Excellent

kim, KOREA,ANSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

hoi yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Junghwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족여행 숙소 최고
시부모님 모시고 아이들과 여행. 아메리칸 빌리지 들려 숙소로 가는길에 스타벅스며 햄버거 가게, 코코이찌방야 드라이브스루도 있어서 좋아요. 알려주신 맵코드로 해진 어두운길을 가기엔 좀 헤맸습니다. 구글지도켜서 가는게 더 좋아요. 방이며 거실이 넓직넓직...근데 다 벽결이 에어컨이라 좀 더운 느낌있지만 잘때는 추워서 껐어요. 다음에 또 가족 여행시 재방문의사 100%입니다
Stayed 1 night in Aug 2018
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

8/10 Good

Yin Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
內隴乾淨企理，唯一缺㸃是煎鍋是發霉不能用，我們要自己買一個來煎肉，另外取鎖匙要去別處地方取離住的地方
我們大人小孩共10人有四房9張床，所以要Hotel.com幫我們打電話去要求加枕頭，加餐坐椅，Hotel.com話酒店拒絕我們要求，所以若人數多過9人要自備枕頭了
Stayed 5 nights in Aug 2018
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

10/10 Excellent

Dor, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money, spacious
You must need a car to stay here. There’s some mosquitos too. Yet overall the house is clean and spacious, for family stay!
Stayed 3 nights in Jun 2018
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

8/10 Good

chiwai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很整潔，如一家大小是不錯的選擇
Stayed 3 nights in Jun 2018
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

8/10 Good

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合自駕遊
適信自駕遊，地方大好舒適，還可租bbq爐用
Stayed 2 nights in Feb 2018
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

8/10 Good

wai kit ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's a very nice big house , it contains three bedrooms and two bathrooms. the staff is very helpful, he will brief you about the facilities in the house before you check-in.
Stayed 4 nights in Aug 2017
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

10/10 Excellent

hyejung

Liked: Cleanliness, property conditions & facilities, room comfort
숙소는 정말 좋습니다
가족끼리 가기에는 정말 좋습니다.다만 들어가는 입구가 복잡합니다.
Stayed 2 nights in Oct 2017
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

6/10 Okay

inkyu

Disliked: Staff & service
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말 가성비 최고의 숙박시설 인듯 합니다!
제가 가본 숙박시설중 최고였습니다. 대가족이 숙박하기에 이만한데는 없는거 같네요! 깨끗하고 넓고 모든게 완벽합니다!
Stayed 2 nights in Dec 2017
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

10/10 Excellent

YI-SYUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適整潔適合家族同住
非常乾淨舒適，很適合家族出遊同住。停車場寬闊，可停2輛車。設備齊全，可至附近超市採購再回去烹煮很方便！只是路很小，有時候容易走錯。整體很滿意。
Stayed 2 nights in Oct 2017
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的設備十分好，十分整潔，沒有每天清潔服務，週边環境設施不足，最好要自駕入住
Stayed 5 nights in Sep 2017
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

10/10 Excellent

誠

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適的包棟宅
真是乾淨又舒適的環境，離高速公路又近，下次去沖繩還會想要在住這裡。
Stayed 4 nights in Aug 2017
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

8/10 Good

car, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice house
Nice and comfort house to stay. Great for large group of people. Little bit far away from tourist spots but acceptable if have cars.
Stayed 4 nights in Aug 2017
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

8/10 Good

Joan, Taiwan

Liked: Cleanliness, property conditions & facilities, room comfort
整個飯店的整潔度很棒，空間很舒適，很適合家庭入住，這次的行程我們一共有十個人，三小孩七大人，空間很足夠
Stayed 2 nights in Jul 2017
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

10/10 Excellent

Tsz Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間非常整潔及寛敞，全屋設備齊全，適合自駕及多人家庭組合入住
Stayed 2 nights in Jul 2017
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好適合幾個家庭一齊出遊
近美國村, 門口可泊兩架車!小朋友可走上走落, 非常開心! 清潔企理, 可洗衫!特別適合在沖繩住超過5日的旅客!
Stayed 2 nights in Jul 2017
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

8/10 Good

Lai Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

YU HSIEN (BRIAN)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境很乾淨清幽,房間很大
Stayed 1 night in Jul 2017
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

10/10 Excellent

Jo Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP超級高的民宿 乾淨寬敞
Stayed 2 nights in Jun 2017
Response from Joy Hotel Management on 6 Jan,2019
Thank you very much for your stay and feedback. it is our pleasure to make the best for you. We are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017

10/10 Excellent

happy, park

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용하고 편안하고 깨끗한 호텔
주인분이 영어가 안되서 체크인 아웃때 불편했던 것 빼고는 정말 한적하고 깨끗한 곳이다. 많이 주위에 놀 것을 원한다면 차라리 리조트를 선택하는 것이 나을 것이지만 한적하고 조용한 콘도를 원한다면 적임지다

10/10 Excellent

PEI SHU SHERI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
寬敞乾淨又舒適的服務型住宅
獨棟建築空間十分寬敞，有洗衣機、烘衣機及晾衣服的架子，很貼心。每間房間打掃得很徹底，床舒適好睡。負責辦理入住的工作人員親切有禮，且詳細介紹環境及屋內設施。開車約5分鐘有中型購物商場及超市，可用餐及購物。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
寬敞，極新，舒適
四間房間，九張單人床，舒適，適合開車自助，每棟可停2-3台車，離aeon具志川和aeon永旺約20-30分，沒有常駐櫃檯，需事先告知check-in時間，staff會開車在那邊等，check-out時把鑰匙丟入中間那棟前黑色信箱即可，很方便。

10/10 Excellent

장혜민, 대한민국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대가족이 숙박하기에 너~무 좋아요
전체적으로 엄청 깔끔하고, 사진과 똑같아요ㅋ 12명 숙박했는데 전혀 불편함없었구요. 다~~좋아요 다만 주위에 다른 호텔처럼 놀이시설등이 없습니다. 편의점 못본거같아요.

10/10 Excellent

Wai yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整潔舒適的環境
整潔舒適的環境，地方也很大。我們7位入住地方好寬敞。 唯一要注意不像酒店般有櫃台服務員隨時check in ,需在3-7pm指定時間內check in ,雖然當天我們因塞車遲了些到達，服務員也十分好一直等待我們到達講解後才離開。

8/10 Good

ka fai

Liked: Cleanliness, staff & service, property conditions & facilities