Lobby lounge

Reviews of Estinate Hotel Naha

3 out of 5
Estinate Hotel Naha
2-3-11, Matsuyama, Naha, Okinawa

Reviews

8.0

Very good

Rating 10 - Excellent. 313 out of 1000 reviews" "
Rating 8 - Good. 449 out of 1000 reviews" "
Rating 6 - Okay. 171 out of 1000 reviews" "
Rating 4 - Poor. 51 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yasuyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
笑顔で素晴らしい接客を頂きました。フリードリンクでオリオンビールやマンゴージュースを頂きましたが、おかわり自由で驚きました。お部屋もきれいで雰囲気良く、どれもお値段以上のサービスを頂きました。正直驚くレベルです。どうもありがとうございました。
Stayed 1 night in Apr 2024
Response from ESTINATE HOTEL くちこみ担当 on 6 May,2024
この度は当ホテルをご利用いただき誠にありがとうございました。ご滞在中は快適にお過ごしいただけたようで何よりです。また、ESTINATE HOTELをすごく気に入ってくださった様子が伝わってきて、とても嬉しく思います。また沖縄にいらっしゃる際はぜひESTINATE HOTELに帰ってきてくださいね。スタッフ一同心よりお待ちしております。ここから夏がやってきますが、熱中症など心配ですね。お体ご自愛ください。またのお越しをお待ちしております!ESTINATE HOTEL

8/10 Good

Mimi

Liked: Cleanliness, staff & service, amenities
Nice location coz the Miebashi station is like 5-6 minutes' walk. The hotel is awesome, and the system is quite unique coz you use your phone to order what rental items and amenities you want even room service. The common area serves free beer, and the food is amazing!! The staff was friendly too. Will be back again.
Stayed 3 nights in Jan 2024
Response from ESTINATE HOTEL くちこみ担当 on 24 Feb,2024
Thank you for choosing our hotel. We hope you had a pleasant stay with us during your stay. We are glad you liked our hotel. Please come back to ESTINATE HOTEL when you come to Okinawa again. All of us at ESTINATE HOTEL look forward to serving you.ESTINATE HOTEL

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from ESTINATE HOTEL on 6 Sept,2023
この度は当ホテルをご利用いただき誠にありがとうございます。またのお越しをお待ちしております。

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly highly efficient staff. Very good English. I highly recommend this small boutique hotel. The restaurant food is excellent.
Stayed 3 nights in Jun 2023
Response from ESTINATE HOTEL on 27 Jun,2023
guestThank you very much for choosing our hotel. We are honored to hear your compliments about our staff and breakfast. We will try our best to improve our English so that we can communicate with you better. We look forward to seeing you again.ESTINATE HOTE

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Pretty decent for the price. Except for the aggressive maid will talk to you as if you’re a five year old child. staff not very knowledgeable about the area.
Response from ESTINATE HOTEL on 6 Feb,2023
Dear guest,Thank you very much for staying with us and your time to write a review.We are sorry for the attitude.We are moving forward to make your stay more pleasant and comfortable as best as we can.Your rating and comments are highly appreciated.Best regards,ESTINATE HOTEL

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Michael

Stayed 1 night in Feb 2022
Response from ESTINATE HOTEL on 2 Mar,2022
Dear guest, Thank you very much for staying with us and your rating. We are very happy to know that you had a good time here. We hope we keep up our performance so that you will remain confident in us for your future trip. We all look forward to welcoming you again. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 Excellent

Eri

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020
Response from エスティネートホテル on 3 Jan,2021
お客様 この度はエスティネートホテルをご利用いただき誠にありがとうございます。 本年もより快適で思い出に残る時間を過ごしていただけるようにスタッフ一同サービスの向上に努めてまいります。 また那覇を訪れる機会がありましたらぜひご検討いただけましたら幸いです。 いよいよ冬も本番ですがお体ご自愛くださいませ。 エスティネートホテル

10/10 Excellent

Dingus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a neat vibe. The staff is super friendly and accommodating and they have a good breakfast. Rooms were a bit small but that is pretty standard for Japan. They let me store a suitcase for a week as I was doing some bike touring on the island and staying there again on the way out. Easy walking distance to a monorail station and Kokusai dori. Would definitely recommend and would stay here again.
Stayed 1 night in Feb 2020
Response from ESTINATE HOTEL on 2 Mar,2020
Dear Dingus, Thank you very much for staying with us and your time to write a review. Your rating and comment are highly appreciated. Above all, it is truly our happiness to hear that you had a good time here in Okinawa. We hope to keep up our performance and wish that you would remain confident in us for your future trip. The Coronavirus is going around the world, so please take care of you. We hope we are able to overcome this and welcome you again. Sincerely, ESTINATE HOTEL

8/10 Good

PT, Canada

Liked: Staff & service, property conditions & facilities
I like the breakfast and the decorations of labby in this hotel.The room is quite small and old, but acceptable.
Stayed 1 night in Feb 2020
Response from ESTINATE HOTEL on 23 Feb,2020
Dear PT, Greetings Behalf of ESTINATE HOTEL First of all, thank you for taking the time to write to us. We’re always delighted to hear from a happy customer! Thanks so much for the positive feedback, though the standard room is just 12 square meters. We have a plan to renovate this hotel to the one bigger and more appealing. We hope to keep up our performance and wish that you will remain confident in us for your future trips. We all look forward to welcoming you again. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

Mike, Hong kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location Nice design Clean room Tasty breakfast But could hear a bit noise from the next room
Stayed 4 nights in Jan 2020
Response from ESTINATE HOTEL on 19 Jan,2020
Dear Mike, Thank you very much for staying with us and your time to write a review. Your rating and comment are highly appreciated. We are sorry that a soundproof is a bit weak. We are planning to renovate this hotel to the one more appearing and comfortable one this Spring. So it would be very happy for us to have you here again. We hope to keep up our performance and wish that you would remain confident in us for your future trips. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from ESTINATE HOTEL on 30 Dec,2019
Dear guest, Thank you very much for staying with us. Your rating is highly appreciated. Above all, it is truly our happiness to hear that you had a good time here. We hope to keep up our performance and wish that you would remain confident in us for your future trips. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will love this hotel!
Friendly Staffs and great English communication! Welcome drink and always willing to help whatever and whenever you need help! Great personality manager! I love the great lady mornings chef!! She is really not only a great motivation exacutive breakfast chef! She is hard working, wash dishes all the time!! Training the young employee with professional attitude! Man you have to try the great nutrition breakfast MENU!! Even though including great wine and all sorts of drinks besides coffee and tea!! Salad egg tapas Japnese dishes all you can eat besides the cast iron pancake! Price is Very reasonable! Eslabister I will be back! Great local supermarket is very close and so do the #8 stop monrail!
Stayed 2 nights in Oct 2019
Response from ESTINATE HOTEL on 5 Nov,2019
Dear Joseph, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. Above all, it is truly our happiness to hear that you had a good time here. And your so warm compliment about the chef is very encouraging not just for here, but for us as well. It gives us the power to move forward. We are moving forward to provide a more comfortable and memorable stay as best as we can. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located near most of the izakayas and i
Stayed 1 night in Sep 2019
Response from ESTINATE HOTEL on 24 Nov,2019
Dear David, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. Above all, it is our happiness to know that you were satisfied with your stay. As you mentioned, we are located in the center of the city and there are many shops and restaurants easily accessible around here. If you would like to find some place to enjoy foods/shopping, we are happy to help you. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again someday in the future. Have a lovely day. Best regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great breakfast. Convenient location.
Stayed 1 night in Sep 2019
Response from ESTINATE HOTEL on 14 Oct,2019
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. Above all, it is our happiness to hear that you had a good time here. Just as you mentioned the breakfast, fortunately, we've gotten good review about it. And recently our menu had been upgraded to the one which comes with semi-buffet. And your compliment gives us the courage to move forward. We are moving forward to provide a more smooth and memorable stay as best as we can. We hope you are having a good time where you are. It would be our happiness to welcome you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from ESTINATE HOTEL on 23 Sept,2019
Dear guest, Thank you very much for staying with us. Your rating is highly appreciated. We are moving forward to provide a more smooth and memorable stay as best as we can. We all look forward to welcoming you again. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Everything was awesome until we found the previous guest's dress under the bed. Limited parking lots and had to park further from the hotel.
Stayed 3 nights in Aug 2019
Response from ESTINATE HOTEL on 19 Aug,2019
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. First of all, we are very sorry for the discomfort during your stay. We must take this matter very seriously and sincerely and make an effort to provide a more smooth and memorable stay as best as we can for this never happens. We hope you are having a good time where you are. It would be an honor if we are able to enhance our service and welcome you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from ESTINATE HOTEL on 24 Jul,2019
Dear guest, Thank you very much for staying with us. Your rating is highly appreciated. We are making an effort to provide a more smooth and comfortable stay as best as we can. We all look forward to welcoming you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good location.
Stayed 4 nights in Jul 2019
Response from ESTINATE HOTEL on 12 Jul,2019
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. Above all, it is our happiness to hear that you had a good time here at ESTINATE HOTEL. We believe that imperfection is a keynote of a great journey. It can be created or brought to perfection through exchange with locals, fellow travelers, and our staffs. Just as you mentioned our location, there are many shops and restaurants around us. Public transportation is easily accessible. We'd be always happy to make your trip more enjoyable. So please feel free to ask us anything if an opportunity to come back would be opened. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again. Have a lovely day. Best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the middle of downtown where you can walk a little distance to any places. The room is tidy and equipped with all toiletries. The hotel employees are nice and be able to speak English well! :)
Stayed 4 nights in Jul 2019
Response from estinate hotel on 10 Jul,2019
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. Above all, it is our happiness to hear that you had a good time here at ESTINATE HOTEL. We believe that imperfection is a keynote of a great journey. It can be created or brought to perfection through exchange with locals, fellow travelers, and our staffs. We'd be always happy to support your trip. So please feel free to ask us anything if an opportunity to come back would be opened. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 Excellent

Caleb, Okinawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to a bunch of Izakaya’s. Ambiance was great too
Stayed 1 night in Jul 2019
Response from ESTINATE HOTEL on 8 Jul,2019
Dear Caleb, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. Above all, it is our happiness to hear that you had a good time here in Naha city. Just as you mentioned our location, there are many shops and restaurants around us. Public transportation is easily accessible. We'd be always happy to share the information to facilitate a more smooth and memorable stay as much as we have. So please feel free to ask us anything if an opportunity to come back here would be opened. We all look forward to welcoming you someday in the future again. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

Lam

Liked: Staff & service, property conditions & facilities
A good location for living around Naha City. Close to shopping street and restaurants around.
Stayed 3 nights in Jun 2019
Response from ESTINATE HOTEL on 7 Jul,2019
Dear Lam, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. Above all, it is our happiness to hear that you had a good time here at ESTINATE HOTEL. Just as you mentioned the location, there are many shops and restaurants around us. Public transportation is easily available. We are always happy to share the information to facilitate a more smooth and memorable stay. So please feel free to ask us anything if an opportunity to come back would be opened. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again someday in the future. Have a wonderful day. Best regards, ESTINATE HOTEL

8/10 Good

anonymous

Liked: Cleanliness, staff & service, amenities
Good location, about 5 minutes walk from the monorail station, but also easy to walk back from Kokusai Dori. A convenience store is around the corner. Also, they have a nice cafe area, and they seem to have good live performances on weekends.
Stayed 1 night in Jun 2019
Response from ESTINATE HOTEL on 2 Jul,2019
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. Above all, it is our happiness to hear that you had a good time here. Just as you mentioned the location, there are many shops and restaurants around us. Public transportation is easily available such as bus, monorail, and ferry as well. We'd be happy to share the information to facilitate a more smooth and memorable stay. So please feel free to ask us anything if an opportunity to come back would be opened. We are all looking forward to welcoming you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

Mark

Liked: Cleanliness, staff & service
Just ok hotel
Hotel is so so. Great staff and clean.
Stayed 3 nights in Jun 2019
Response from ESTINATE HOTEL on 23 Jun,2019
Dear Mark, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. We believe that imperfection is a keynote of a great journey. It can be created or brought to perfection through exchange with locals, fellow travelers, and our staffs. We are always happy to support your trip. So please feel free to ask us anything if an opportunity to come back would be opened. We hope you are having a good time where you are. It would be an honor if we are able to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from estinate hotel on 12 Jun,2019
Dear Joseph, Thank you very much for staying with us and writing a review. Your rating is highly appreciated. Above all, it is truly our happiness to hear that you had a good time here. We believe that imperfection is a keynote of a great journey. It can be created or brought to perfection through exchange with locals, fellow travellers, and our staffs. We always enjoy interacting with our valued guests. So please feel free to ask us anything if an opportunity to come back here would be opened again. We are all looking forward to seeing you again. Have a lovely day. Best regards, ESTINATE HOTEL

4/10 Poor

Verified traveller

Stayed 4 nights in Apr 2019
Response from ESTINATE HOTEL on 1 May,2019
Dear guest, Thank you very much for staying with us and writing a review. Your rating is highly appreciated. We are making an effort to provide a more smooth and memorable stay as best as we can. We are all looking forward to welcoming you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its proximity to the port was convenient, and the breakfast pancake was delicious. :)
Stayed 2 nights in Apr 2019
Response from estinate hotel on 29 Apr,2019
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comments are highly appreciated. Above all, it is our happiness to hear that you had a good time here. Just as you mentioned it, public transportation such as bus, monorail, and ferry is close. We have some attractive shops and eateries around us. We are always happy to share the information to facilitate a more smooth and memorable stay. So please feel free to ask us anything if an opportunity to come back would be opened. We are all looking forward to welcoming you again. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a refreshingly quirky hotel, conveniently placed, with supermarkets and department stores (local and 'Western') in walking distance. It is also walking distance to the monorail, and there is a lift (elevator) to the platform, giving easy access to the airport. Staff are friendly and helpful. Spoken English is limited at times, but certainly among the staff there is more than enough to both inform and entertain.
Stayed 1 night in Mar 2019
Response from estinate hotel on 28 Apr,2019
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. Above all, it is our happiness to hear that you had a good time here. Just as you mentioned our location of this hotel, there are many shops and restaurants around here. Public portation such as bus, monorail, and ferry is easily available. We are always happy to share the information to facilitate a more smooth and memorable stay. So please feel free to ask us anything if an opportunity to come back would be opened. It would be an honour if we are able to welcome you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from ESTINATE HOTEL on 9 Apr,2019
Dear Giovanni, Thank you very much for staying with us. Your rating is highly appreciated. We are happy to hear that you had a good time here. We are making an effort to provide a more smooth and memorable stay as best as we can. It would be an honour if we are able to welcome you again someday in the future. Have a lovely day. Best regards, ESTINATE HOTEL

6/10 Okay

Yu Ling

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel room is too small for comfort especially the toilet.
Stayed 4 nights in Feb 2019
Response from estinate hotel on 31 Mar,2019
Dear Yu Ling, Thank you very much for staying with us and writing a review. Your rating and comments are highly appreciated. Just as you mentioned the size of a standard room, it is just 12 square meters. Although it cannot be changed, we are making an effort to provide a more smooth and memorable stay as best as we can. We have two times and three times bigger rooms as well. So they are highly recommendable if an opportunity to come back would be opened again. It would be an honour if we are able to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2019
Response from ESTINATE HOTEL on 9 Apr,2019
Dear guest, Thank you very much for staying with us. Your rating is highly appreciated. We are making an effort to provide a more comfortable and memorable stay as best as we can so that you might be more ready for exploring Okinawa fully. We are all looking forward to welcoming you again. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: - Clean. - Cosy double room for solo traveller. - Near Miebashi station & Tomari Port - Supermarket/convenience stores/restaurants within walking distance. Cons - Room would be small for two travellers. - Thin walls and can hear neighbour snoring. - Lack of security with no room phone to contact front desk for help and no CCTV on room level to identify a drunk man who went around knocking and trying to unlock other rooms with his key.
Stayed 8 nights in Jan 2019
Response from Estinate Hotel on 9 Feb,2019
Thank you very much for staying with us and writing a review. Your rating and comment are highly appreciated. As you mentioned, our location is very convenient to go to some tourist spot around Naha city. We have 4 types of rooms. Both single and double room can stay maximum 2 Adults and Superior and Delux is maximum 3 Adults. The difference between double and single is only the size of the bed. About your Cons, It shouldn't happen, so we have already been discussing this happening. Also, we would like to take action to prevent a recurrence. Actually, CCTV has equipped with every level, but we deeply apologize for making you feel scared. We hope you are having a good time where you are. It would be an honor if we are able to enhance our service and welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. All of the staff was ready to help with a smile. The breakfast was amazing. I would highly recommend it. Easy to access and around 10 min walk to the international street. The only thing was that the room is small. It was smaller than any other hotels I’ve stayed in Tokyo. The hotel is dated but it was clean.
Stayed 5 nights in Dec 2018
Response from estinate hotel on 23 Dec,2018
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comments are highly appreciated. Most of all, it is our happiness to hear that you enjoyed your stay here. This hotel was renovated and opened in the summer of 2015. We believe that imperfection is the keynote of a great journey. We believe that it is the best way to create your next travel experience through exchange with locals, staff and fellow travellers. ESTINATE HOTEL is your first destination that invites you to embark on a journey to the wonderful next. As long as you have an opportunity to come to Okinawa again, please feel free to exchange any experiences and information. Although the standard room is just 12 square meters, we are making an effort to provide a more comfortable stay as well. We hope you are having a good time where you are. It would be an honour to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

May

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but breakfast choices were limited.
Stayed 7 nights in Dec 2018
Response from ESTINATE HOTEL on 16 Dec,2018
Dear May, Thank you very much for staying with us writing a review. Your rating is highly appreciated. Just as you mentioned the location of this hotel, there are many shops and restaurants around here. Public transportation is close as well. We are always happy to share the information to facilitate a more smooth and memorable stay. So if you have an opportunity, please feel free to ask us anything. About breakfast, we have just 6 kinds of menu. However, we occasionally create a seasonal menu. So we highly recommend them if you have a chance to come back. We hope you are having a good time where you are. It would be an honour to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff with good customer service - treating runners with beers
Stayed 3 nights in Nov 2018
Response from estinate hotel on 4 Dec,2018
Dear guest, Thank you very much for staying with us and writing a review. your rating and comments are highly appreciated. Most of all, it is our happiness to hear that you had a good time here. With your voice as our beacon, we are making an effort to provide a more comfortable and memorable stay. We hope you are having a good time where you are as well. It would be an honour to welcome you again for your next trip. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with nice bathtub but limited breakfast sets for selection.
Stayed 3 nights in Nov 2018
Response from estinate hotel on 21 Nov,2018
Dear Singapore, Thank you very much for staying with us and writing a review. Your rating and comments are highly appreciated. Most of all, it is our happiness to hear that you had a good time here. Just as you pointed out, we have just 6 types of breakfast. Not to get bored, we occasionally create a seasonal menu so if you have an opportunity, we highly recommend them. With your voice as our beacon, we are moving forward to enhance our service as well. We hope you are having a good time where you are. It would be an honour to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 Excellent

Pat, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping street and monorail. The room size is small. It can fit 2 guests comfortably. You may have a bit inconvenience if you have more than 1 medium size luggage.
Stayed 1 night in Nov 2018
Response from estinate hotel on 21 Nov,2018
Dear Pat, Thank you very much for staying with us and writing a review. Your rating and comments are highly appreciated. Most of all, it is our happiness to hear that you had a good time here. Just as you mentioned the location, there are many shops and restaurants around here. Public transportation is close as well. We are always available to share the information to facilitate your more comfortable and memorable trip. So if you have an opportunity, please feel free to ask us anything. although the room is a bit small, we are making an effort to enhance our service. We hope you are having a good time where you are. It would be an honour to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded my expectations
Newly refurbished hotel located five minutes walk from monorail station and and ten minutes to Narita Port to get ferries to the islands. Room and toilet was compact but very clean and comfortable. Hotel staff are friendly and helpful, always smiling. There's a great restaurant and bar on the ground floor.
Stayed 4 nights in Nov 2018
Response from ESTINATE HOTEL on 19 Nov,2018
Dear Minh, Thank you very much for staying with us and writing a review. Your ratings and comments are highly appreciated. Most of all, it is our happiness to hear that you had a good time here. Just as you mentioned the detail about the location of this hotel, public transportation is close. We are always happy to share the information to facilitate more smooth and memorable stay. And your warm compliments give us the courage to move forward. We hope you are having a good time where you are. It would be an honour if we are able to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

Ong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Food here is excellent. People are friendly.
Stayed 6 nights in Nov 2018
Response from ESTINATE HOTEL on 18 Nov,2018
Dear Ong, Thank you very much for staying with us and writing a review. Your rating and comments are highly appreciated. Most of all, it is our happiness to hear that you had a good time here. And your so warm comments give us the courage to move forward. We are moving forward to provide a more comfortable and memorable stay as best as we can so that you might be more ready for exploring Okinawa fully. We hope you are having a good time where you are. It would be an honour to welcome you again. Have a lovely day. Best regards, ESTINATE HOTEO

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from ESTINATE HOTEL on 18 Nov,2018
Dear guest, Thank you very much for staying with us. Your rating is highly appreciated. We are making an effort to provide a more comfortable and memorable stay as best as we can. We are all looking forward to welcoming you again. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 Excellent

Jirapat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from ESTINATE HOTEL on 11 Nov,2018
Dear Jirapat, Thank you very much for staying with us. Your rating is highly appreciated. We are making an effort to provide a more smooth and memorable stay as best as we can. We are all looking forward to welcoming you again. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

Derrick, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a little further than expected to Miebashi station so do take note if you have a 24 inch and above luggage. The hotel lobby/cafe was nice and modern like a typical boutique hotel. Presentation of the breakfast set was better than the actual taste of the food. Hotel room was small but adequate. However the toilet was kinda small that even an average size Asian adult would face some difficulty using the bathroom.
Stayed 2 nights in Oct 2018
Response from ESTINATE HOTEL on 4 Nov,2018
Thank you so much for staying with us and your rating is really appreciated. Our location is 10min away from the nearest station. It isn't so far but the guest who comes from the station needs to across the route58. Our interior might unique style. Almost our guests were like our reception and lounge like you. You mentioned our interior is really honoured for us. As you have pointed out, some person might feel tiny some of the room's bathroom. If you felt tiny the last one, please consider using another type room in next time. We hope you are having a good time where you are. It would be an honour to welcome you again. Have a wonderful day.

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
The hotel has a distance to walk from Miebashi station but nearby has many eateries which open until late night. Union supermarket (24 hour) is just nearby. The hotel is clean but small to fit 2 luggage. Welcome drink is given prior checking in and generous enough to include alcoholic beverages options as well. Provides good quality of toiletries especially the shower gel. Excellent breakfast provided. Only after the stay to realize that their breakfast is included in the must-have breakfasts list in Okinawa. How lucky!
Stayed 1 night in Oct 2018
Response from ESTINATE HOTEL on 4 Nov,2018
Thank you so much for staying with us. Your rating will help us to improve our hospitality. As you said, our location is very convenient. Not only the Kokusai street that one of tourist spot in Okinawa is near but also some supermarket and convenience store is nearby our hotel. The shower gel is sold at the reception so why don't you purchase it for yourself or souvenir? We are really honoured to hear about the breakfast! We hope to see you again in the future. Have a wonderful day. ESTINATE HOTEL

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2018
Response from ESTINATE HOTEL on 22 Oct,2018
Dear guest, Thank you very much for staying with us. Your rating is highly appreciated. We are moving forward to provide a more comfortable and memorable stay as best as we can. It would be an honour to welcome you again. Have a wonderful day. Best regards, ESTINATE HOTEL

10/10 Excellent

Veronica, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely gem. Room and bathroom were teeny but comfortable. The lobby/restaurant area was very pleasant and both the dinner and following breakfast was excellent.
Stayed 2 nights in Sep 2018
Response from ESTINATE HOTEL on 9 Oct,2018
Dear guest, Thank you very much for staying with us and writing a review. Your rating and comments are highly appreciated. Most of all, it is our happiness to hear that you had a good time here. And your compliments give us the courage to move forward to provide a more comfortable stay and memorable atmosphere as best as we can. We hope you are having a good time where you are. It would be an honour to welcome you again in the future. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 Excellent

Em, Bangkok, Thailand

Liked: Cleanliness, property conditions & facilities, room comfort
Valuable, Cozy, Cleaness Hotel
Pros: 1.Dining area is exotic decoration. 2.Location is easy too acess in city even suburb, south area, north area by express way. Room, every items such as bed sheet, duvet, towel, shower are clean. 3.Room is really calm atmosphere, easy to sleep tight well. Breakfast is just normal, but alright. Cons: 1.Parking system is not integrated in hotel area. 1st arrival I have to carry luggage from car park to hotel. Hotel should give information about this on the online booking. 1.1Car parking ticket advanced is not allowed, I have to issue every end of my day. Hotel should allow an advanced car park ticket for only customers stay in (such 3 nights), understand hotel need to protect anyone (non customers). 2.Drink water bottle is served only 1st arrival, next day i have to pick up at counter every day, some lots of queue on counter.
Stayed 3 nights in Sep 2018
Response from ESTINATE HOTEL on 8 Oct,2018
Dear Em, Thank you very much for staying with us and writing a review. Your rating and comments are highly appreciated. Most of all, it is our happiness to hear that you had a good time here at ESTINATE HOTEL. With your voice as our beacon, we are making an effort to provide a more comfortable and smooth stay as best as we can so that you might be more ready for exploring Okinawa fully. We hope you are having a good time where you are. It would be an honour to welcome you again in the future. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018
Response from ESTINATE HOTEL on 24 Jun,2018
Dear guest, Thank you very much for staying with us and writing a review. Your ratings are highly appreciated. More than all, it is our happiness to hear that you had a good time here. We are moving forward to provide more comfortable and memorable stay as best as we can so that you might be more ready for exploring Okinawa fully. We hope you are having a good time where you are as well. We are all looking forward to welcoming you again. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in Naha
Great experience. Friendly staff, with decent English. Rooms were small but normal for Japan. Breakfast was a little pricey but we ate it every day and were satisfied. Location was also nice. Close to monorail and only 1460 yen cab ride to airport if you’re in a hurry. Price was very reasonable.
Stayed 3 nights in Jun 2018
Response from ESTINATE HOTEL on 19 Jun,2018
Dear David, Thank you very much for staying with us and writing a review. Your ratings and comments are highly appreciated. More than all, it is our happiness to hear that you had a good time here at ESTINATE HOTEL. This place was designed to create your next travel experience through exchange with locals, staff and fellow travellers. If you were able to taste that kind of aspect even slightly, that is truly our happiness as well. We hope you are having a good time where you are. We are all looking forward to seeing you again in the future. Have a lovely day. Best regards, ESTINATE HOTEL

10/10 Excellent

Kittipat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with superb breakfast
Nice hotel with nice decoration. Breakfast is superb. Room is quite small but it is quite normal in Japan.
Stayed 1 night in May 2018
Response from ESTINATE HOTEL on 5 Jun,2018
Dear Kittipat, Thank you very much for staying with us and writing a review. Your ratings and comments are highly appreciated. More than all, it is our happiness to hear that you enjoyed your stay, especially breakfast. Fortunately, we have gotten good reviews about it. And we sometimes create a seasonal menu. So if you have a chance to come here again, we highly recommend it. We hope you are having a good time where you are. We all look forward to seeing you again. Have a lovely day. Best regards, ESTINATE HOTEL

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from ESTINATE HOTEL on 6 May,2018
Dear guest, Thank you very much for staying with us. Your rating highly appreciated. We are making an effort to provide more comfortable and memorable stay as best as we can. We are looking forward to seeing you again in the future. Have a lovely day. Best regards, ESTINATE HOTEL