In-room safe, blackout curtains, free WiFi

Reviews of Hotel Sunset Hill

3.5 out of 5
Hotel Sunset Hill
1327-3 Nakadomari, Onna, Okinawa-ken

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 136 reviews" "
Rating 8 - Good. 44 out of 136 reviews" "
Rating 6 - Okay. 8 out of 136 reviews" "
Rating 4 - Poor. 1 out of 136 reviews" "
Rating 2 - Terrible. 0 out of 136 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebekah

Travelled with family
Very nice, modern room with excellent views of the ocean. I liked the Japanese style eating/TV area, and the kitchen facilities. Wish we could have stayed longer. Note that the check in time is firm, no early check in.
Stayed 1 night in Jan 2024

10/10 Excellent

Esme

Travelled with group
Liked: Cleanliness, property conditions & facilities
The manger was amazing. He helped whenever and however he could. He made the stay a lot better.
Stayed 3 nights in Sep 2023

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location. Great staff.
Stayed 11 nights in Sep 2023

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Awesome property. Great staff
Stayed 4 nights in Sep 2023
Response from Chika on 8 Oct,2023
Thank you for your stay.We also were glad to see you and nice talk with you that time.

10/10 Excellent

Tonya

Liked: Cleanliness, property conditions & facilities
The staff were incredibly helpful, and went out of their way to make my stay easier.
Stayed 3 nights in Sep 2023
Response from Reception Chika Kanemoto. on 21 Sept,2023
Thank you for your stay to our hotel even full score evaluation here.I was glad to see you and you had fun talk with you remember it of all.If when you will come trip to Okinawa again looking forward to meet you at our hotel.We waiting for you.

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Everything is good, but the return route back to hotel is inconvenient.
Stayed 2 nights in Aug 2023
Response from フロント担当 on 6 Sept,2023
Thank you for your staying our hotel.We apologize for complicated way directions, recommend to use by google map when you on the way.We would like waiting to for your stay.

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great sunset and sea view in the large balcony

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room is very spacious and clean. Hotel staff were polite. It is in a more remote area so we would drive out for dinner.
Stayed 3 nights in Apr 2023
Response from Reception staff on 13 Jul,2023
Thank you for your stayed our hotel.We glad to heard about these commented from you.It's more countryside around our hotel than down town I apologize for the inconvenience that you could only go by drive.We look forward to your stay next.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Amazing view and very clean room
The hotel staff was very kind and helpful. The property was clean and looked new. The view was absolutely beautiful. The hotel food was beyond what was expected and was very delicious. Bathroom was very nice and the room had a safe and a fridge. Very relaxing weekend.
Stayed 1 night in Sep 2021
Response from 宿泊部 フロント on 24 Sept,2021
Thank you for staying at Hotel Sunset Hill. I am very happy to receive many compliments. All rooms are spacious 43㎡, and are equipped with a kitchenette, IH stove, microwave oven, and freezer / refrigerator so that you can use them even for long-term stays. There is also a balcony of 13㎡, and you can eat while overlooking the sea of Okinawa. We look forward to your next visit to Hotel Sunset Hill.

8/10 Good

Walter

Stayed 1 night in Jul 2021
Response from 宿泊部 フロント on 6 Jul,2021
この度は当ホテルへご宿泊いただきまして、誠にありがとうございます。 また貴重なお時間を割いてのご投稿、重ねて御礼申し上げます。 客室内は広さは43㎡、ベランダも13㎡ございます。 客室内の設備に関しては、全客室ミニキッチン完備で、IHクッキングヒーター・冷凍冷蔵庫・電子レンジを完備しておりますので長期滞在でのご利用もお勧め致します。 是非次回もホテルサンセットヒルへご宿泊宜しくお願い致します。

8/10 Good

Jennifer

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020
Response from 宿泊部 フロント on 5 Jan,2021
この度はホテルサンセットヒルへご宿泊いただき誠にありがとうございます。 又、貴重な口コミコメントありがとうございます。 次回も是非ホテルサンセットヒルをよろしくお願い致します。

8/10 Good

On Na

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great seaview
The hotel is extremely difficult to locate for me! The gps said turn right but it’s not possible as it’s not allow in reality! There was a sign board somewhere after u pass by the hotel, however, u will not notice during the night time! Having said that, the hotel has a supreme view view and it’s great that u can have the breakfast in the balcony with the sea view!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good place to stay on my business trip.
Clean, comfortable hotel for two nights during a business trip. The breakfast was not massive and spectacular but had plenty of good, tasty, and filling options. It deserves better than the low ratings it receives on this site. I will go there again on my next trip.
Stayed 2 nights in Aug 2019

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Reasonable price. Spacious room. Good view. Friendly staff.
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Place is not easy to find, even driving car and using gps. No swimming pool .
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Spacious room, courteous staff. Breakfast so-so Location not so convenient without car
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
The hotel is very clean and modern with great seaview. Just that we did not get to catch any sunset from our balcony maybe because of the direction.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay, will come back
Very spacious and clean for 2 persons. Convenient location too! Highly recommend
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay!
The location is convenient to go to the various sightseeing places around central Nago. However, it’s located along the expressway, so do not miss a turn out else have to make a big loop to reach hotel. Room is very spacious for 2 persons and very very clean!
Stayed 1 night in Jan 2019

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019
Response from Manager on 9 Jan,2019
Thank you very much for your staying with us. And, thank you for your reviewing.

10/10 Excellent

manami

Liked: Cleanliness, amenities, property conditions & facilities
バストイレ別で過ごしやすい
Stayed 2 nights in Mar 2024

6/10 Okay

Ayano, hukuroi

Travelled with family and small children
壁が薄く足音や外の音がすごかった
Stayed 3 nights in Mar 2024

6/10 Okay

KAZUHITO, TOYAMA

Travelled with partner
多少 掃除が行き届いてないです 部屋の 墨とかに ホコリ ベランダの 掃除とか それ以外は 気になりません
Stayed 1 night in Feb 2024
Response from サンセットヒル on 3 Mar,2024
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、清掃につきまして貴重なご意見いただきました事、誠に不快なお気持ちにさせてしまいまして申し訳ございません。スタッフと共有し清掃面をしっかりしていくよう努めてまいります。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

MEI WA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ryutaro

Travelled with family
Liked: Cleanliness, property conditions & facilities
朝食がビュッフェではなかった。
Stayed 1 night in Oct 2023

10/10 Excellent

??

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

MAI

Travelled with partner
Liked: Cleanliness, property conditions & facilities
入口の場所が非常にわかりにくい。 周辺道路が入り組んでいて、GPSが上手く反応せずナビがあっても一時間近く彷徨い到着できな かった。 暗くなって車で食事に行くと戻って来れなくなりそうで、徒歩圏内にもお店が無く、曜日によっては晩御飯難民になる。 外で済ませてチェックインするか、食事は買ってきてホテルで食べる事を強くオススメします。 出口は分かり易い。 客室は快適でラナイも眺めが良い分、立地が残念です。
Stayed 1 night in Oct 2023
Response from フロント担当 金本 on 30 Oct,2023
この度は当ホテルをご利用いだきまして誠にありがとうございます。ホテルへの道のりについて大変ご不便をお掛け致しまして誠に申し訳ございませんでした。レンタカーの古いナビですと辿り着きづらいかと思いますので、Google Mapや当ホテルのYoutubeをご覧になられてからお越しいただければ、スムーズにお越し頂けると思います。お食事につきましては、事前の予約必須にはなりますがお部屋のバルコニーでBBQセット、またはお部屋の室内のみの豚のしゃぶしゃぶセットもご用意する事も可能でございます。またのご機会がございましたら是非ご来館下さいませ。

10/10 Excellent

Honomi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
部屋が広くてゆったりできる
Stayed 3 nights in Oct 2023
Response from フロント担当 金本 on 30 Oct,2023
この度は当ホテルをご利用いただきまして誠にありがとうございます。満点を頂戴し大変嬉しく思います。またのご機会がございましたら是非ご利用くださいませ。

10/10 Excellent

Masami

Liked: Cleanliness, property conditions & facilities
丁寧な接客で、お部屋もリゾート感があり素敵でした。
Stayed 2 nights in Sep 2023
Response from フロント担当 金本 on 8 Oct,2023
この度はホテルサンセットヒルにお越し下さいまして誠にありがとうございました。また、お褒めのお言葉を頂戴し重ねて御礼申し上げます。またのご来館お待ちしております。

8/10 Good

haruka

Liked: Cleanliness, amenities, property conditions & facilities
ベッドサイドの電源使えなかった那覇惜しかったとこ。全体的には清潔で使いやすく、キレイなホテルでした。お風呂がバスタブと洗い場が別なのは嬉しい。
Stayed 2 nights in Sep 2023
Response from フロント担当  on 22 Sept,2023
この度は当ホテルをご利用頂きまして誠にありがとうございます。また、お褒めのお言葉を頂戴し私共も大変嬉しく思います。またのご機会がございましたら是非ご利用くださいませ。

8/10 Good

Lo

Liked: Room comfort
There were ants on the tatami
Stayed 1 night in Aug 2023
Response from Reception staff on 6 Sept,2023
Thank you for your staying our hotel.We apologize to inform you that there were ants in the room.

10/10 Excellent

SANAE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
お部屋がとても広く快適に過ごせました。コインランドリーもあったのでとても良かったです。wii-Fiの繋がりが悪かったのが残念でした。
Stayed 2 nights in Sep 2023
Response from フロント担当 on 6 Sept,2023
この度は当ホテルをご利用頂きまして誠にありがとうございます。また快適にご滞在ができました事、大変嬉しく思います。Wifiについてご不便お掛け致しました。客室の外へ出ますと少し繋がりが不安定になってしまう事があるかと存じます。私共としても今後の改善へ向けて努めてまいります。

10/10 Excellent

???

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

SIU FAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
景觀絕佳,露台飽覽180度的黃昏海景 。但有一個問題是日本租車公司內置的導航對這間酒店位置的導航不準確,根據MAP CODE或電話根本無法導航至該酒店,導航會叫你在高速公路突然轉右,而根本沒有路。我最終繞了三次才領略到如何去酒店的路,遲了一點CHECK IN,差點錯過了黃昏的美景。外國遊客多依賴汽車內的內置導航,建議酒店跟MAP CODE公司商討,糾正錯誤導航的問題。
Stayed 1 night in Aug 2023
Response from Reception staff on 23 Aug,2023
この度はホテルサンセットヒルをご利用頂き誠に有難うございました。ホテルまでの道のりですが、解り辛くご不便お掛け致しました事、誠に申し訳ございません。レンタカーのナビですと古い道などに案内されてしまう事がございます。一番スムーズにお越しいただけるには、Google Mapのご利用を推進しております。また、当ホテルの道順をyoutubeに動画にてアップさせて頂いておりますのでご覧頂いてからお越し頂けますとスムーズかと思います。日本の沖縄へまたお越しの際は、是非サンセットヒルをご利用下さいませ。

6/10 Okay

Seh

Stayed 2 nights in Jul 2023

10/10 Excellent

Terence

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
一家前往沖繩, 車程5-10min左右會多一點美食。
Stayed 3 nights in Jul 2023

10/10 Excellent

Ssuting

Travelled with family
Liked: Cleanliness, room comfort
房間空間舒適,景觀視野好,適合自駕但入口處滿容易錯過,附近用餐需要開車較方便或外帶進房間烹煮
Stayed 1 night in Jul 2023
Response from Reception staff on 21 Jul,2023
この度は当ホテルへご利用いただきましてありがとうございます。また、満点とご意見頂き重ねて御礼申し上げます。お部屋にはキッチンも備え付けられていますのでお料理もお楽しみいただけますのでフロントにてキッチンセットのお貸出し(有料1,100円)も承っております。またのお越しをお待ちしております。

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were very kind and I was satisfied with the facilities.. But the transportation was very inconvenient. I want to go again
Stayed 2 nights in Jul 2023
Response from Reception staff on 18 Jul,2023
Thank you for stay and review to us.It's glad to heard from you about our hotel for good review.location is complicate around here and here is nature area to more countryside than down town city we have to drive even local people we are.We look forward to see you again.

10/10 Excellent

Akira

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2023

8/10 Good

TATSUO

Stayed 1 night in May 2023

8/10 Good

chihiro

Stayed 2 nights in May 2023

8/10 Good

Mayumi

Stayed 1 night in May 2023

10/10 Excellent

Mayu

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
部屋が広く、畳があったのがとても落ち着けてよかったです。 周辺が自然が多いので虫が多いのはしかたないですが、虫除けのなにかがあったらもっと嬉しいかったです。
Stayed 2 nights in Apr 2023
Response from フロント担当 on 13 Jul,2023
この度はホテルサンセットヒルをご利用頂き誠に有難うございました。5点満点をいただまして大変嬉しく存じます。周りは自然豊かですので気温が温かくなるにつれ、虫が活発になってきており、この度は不快に思われたかと思いますが申し訳ございません。虫よけ対策グッズとして殺虫剤などをフロントにてご用意いたしておりますのでお気軽にお申し出くださいませ。またのお越しをスタッフ一同楽しみにお待ちしております。

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

HUI-CHUN

Stayed 3 nights in Apr 2023

10/10 Excellent

kaori

Liked: Amenities
Stayed 3 nights in Mar 2023

10/10 Excellent

Junji

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
ホテルまでの道のりが謎解き感覚です。高台から見渡す景色がよいです。ユニットバスでないところや、自宅感覚で滞在できますし、食事も満足です
Response from フロント担当 on 13 Jul,2023
この度はホテルサンセットヒルをご利用頂き誠に有難うございました。また、5点満点を頂き大変嬉しく思います。しかしながらご到着で御疲れのところ、ホテルへの道のりに関しましてご足労おかけして申し訳ございませんでした。ホテル前の道が一方通行の為、一度石川インター方面に向かって頂き途中Uターンをして頂いております。詳しくはyutubeに動画をアップしておりますのでご覧頂いてからお越し頂くとスムーズかと思います。また、お部屋やお食事に関してのコメントも頂戴し、自宅のような感覚でお過ごしいただけたとのことで満足いただけたこと誠に嬉しく存じます。今後もより快適にご滞在していただけるよう、日々精進してまいります。沖縄に遊びに来られた際は、是非またご来館をお待ちしております。