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Reviews of M's Stay Okinawa

3 out of 5
M's Stay Okinawa
334-2 Ihei, Chatan, Okinawa

Reviews

9.4

Exceptional

Rating 10 - Excellent. 54 out of 72 reviews" "
Rating 8 - Good. 14 out of 72 reviews" "
Rating 6 - Okay. 2 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

FERNANDO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice little hotel within 10 minute walk to American Village. 7-11 and Family Mart are a couple of blocks away. Rooms have washer/dryer, a full fridge and microwave. Hot plate on request. Parking cost is 500Y a day or 1000Y for your entire stay (whether it’s 2 days or 2 months). There’s also free parking across the street.
Stayed 9 nights in Jan 2024
Response from スタッフ on 13 Feb,2024
Thank you very much for staying at M's Stay Okinawa. We hope you had a good stay. There are convenience stores and restaurants nearby, so it's very convenient.Each room is equipped with all the necessary equipment (washing machine, gas dryer, refrigerator, etc.), making it extremely convenient when staying for multiple nights.Please note that the hotel cannot be held responsible for parking violations due to frequent enforcement recently.If you have chance to visit Chatan area again, please consider to stay with us again! Thank you very much!

10/10 Excellent

Moana

Travelled with group
Liked: Cleanliness, room comfort
Do it.
Great. Far enough from the main road to avoid noise but close enough for convenient public transport. Friendly staff. Walking distance to American Village.
Stayed 4 nights in Jan 2024
Response from スタッフ on 13 Feb,2024
Thank you very much for staying at M's Stay Okinawa. We hope you had a good stay. Yes, our hotel is a bit far from main road so you may hear less car noise. It is about 10-20 minutes walk to the American Village so you can have nice dinner there and come back.If you have chance to visit Chatan area again, please consider to stay with us again! Thank you very much!

10/10 Excellent

Travis

Liked: Cleanliness, property conditions & facilities
M’s Stay Okinawa was clean and quiet. The rooms were in great condition and the staff was very nice and helpful!
Stayed 3 nights in Jan 2024
Response from スタッフ on 13 Feb,2024
Thank you very much for staying at M's Stay Okinawa. We hope you had a good stay. We are trying to maintain clean so the guests can stay more comfortable. We are happy to hear you liked our room!If you have chance to visit Chatan area again, please consider to stay with us again! Thank you very much!

8/10 Good

Deng Kiang

Stayed 2 nights in Nov 2023
Response from スタッフ on 13 Feb,2024
Thank you very much for staying at M's Stay Okinawa. We hope you had a good stay. If you have chance to visit Chatan area again, please consider to stay with us again! Thank you very much!

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Great apartment style room. Plenty of room, and much needed after losing power during the typhoon for a second time
Stayed 1 night in Aug 2023
Response from スタッフ on 13 Sept,2023
Thank you for staying! We are happy to hear that you had nice stay. Fortunately our electricity and water did not cut off during the typhoon.Again, thank you very much for staying!!

10/10 Excellent

Kibwe

Business traveller
Liked: Cleanliness
Great property and accommodation. Good value for the price.
Stayed 5 nights in Jul 2023

4/10 Poor

Randall

Travelled with family, Business traveller, Travelled with partner
The worst bed-making practices in the industry. Whenever housekeeping changed my sheets I had to remake the bed or risk getting tangled up and sheets bunched up underneath me. Also, the coffee table never got wiped off. I had to do it myself every time.
Stayed 23 nights in Sep 2022
Response from スタッフ on 10 Oct,2022
Thank you for staying our hotel!We are very sorry for the room cleaning. We have shared your experience in our hotel to cleaning staff. We are going to check more carefully so all guests can stay comfortable.

6/10 Okay

Randall

Business traveller, Travelled with partner
Disliked: Amenities
Having a balcony, both a washer and a dryer, and a bidet were nice to have.
Stayed 28 nights in Aug 2022
Response from スタッフ on 10 Oct,2022
Thank you for staying our hotel!We hope you had stayed nice and relax. It is good to have both washer and dryer if you stay multiple nights.Again, thank you very much!

10/10 Excellent

Jedarius

Business traveller, Travelled with family, Travelled with group
Stayed 1 night in Jun 2022

8/10 Good

Guadalupe

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2022
Response from Staff on 30 Apr,2022
Thank you for staying! We hope you had a good stay!

10/10 Excellent

Yoto, Okinawa, Japan

Travelled with partner
Liked: Amenities
I liked how nice the staff were. The welcome snacks were super generous.
Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was pretty good. The only downside is you have to pay for parking and cooking utensils. This on its own isn’t a problem, it’s more so that it’s not mentioned in the information provided at booking. It would be much better if this was included as an ‘extras’ service at the time of booking and won’t feel like a surprise when you’re checking in. Other than that, can’t fault the place
Stayed 2 nights in Dec 2019
Response from Erik on 25 Dec,2019
Thank you for staying at our hotel and the comments. We are sorry that we made you surprise for the parking lot and the cooking utensils. We will look up the information of ours to fix this problems. Thank you for your kindly comments. We will try to solved the problem to be a better hotel.

10/10 Excellent

Sugaya

Liked: Cleanliness, amenities, property conditions & facilities
1人でバスケ観戦目的で来ました。泊まれればよかった私には、家のようにのんびりできて、好きなタイミングで洗濯乾燥できて満足でした。 少し歩きますがアメリカンビレッジ、飲食店、コンビニもあるので安心でした。
Stayed 3 nights in Jan 2024

10/10 Excellent

JINJU

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024
Response from スタッフ on 13 Feb,2024
Thank you very much for staying at M's Stay Okinawa. We hope you had a good stay. If you have chance to visit Chatan area again, please consider to stay with us again! Thank you very much!

10/10 Excellent

yu ting

Stayed 2 nights in Jan 2024
Response from スタッフ on 13 Feb,2024
Thank you very much for staying at M's Stay Okinawa. We hope you had a good stay. If you have chance to visit Chatan area again, please consider to stay with us again! Thank you very much!

10/10 Excellent

MIYUKI

Stayed 4 nights in Dec 2023
Response from スタッフ on 27 Dec,2023
この度は当ホテルへご宿泊いただきありがとうございました。ご評価いただけてうれしく思っております。もしまた機会がございましたら、ぜひ当へテルへのご宿泊をよろしくお願い致します。ありがとうございました。

10/10 Excellent

may

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from スタッフ on 27 Dec,2023
Thank you for staying at M's Stay Okinawa! We are happy to see your stay was good! If you have chance to visit Chatan area again, please consider to stay with us again! Thank you very much!

6/10 Okay

WADOOD

Business traveller, Travelled with group
ベッドは小さめであった。部屋も狭く感じた。駐車場は毎日料金がかからず一回1,000円なのは良かった。チェックアウトが遅れ10時が11時頃、追加料金を取られてしまった
Stayed 7 nights in Nov 2023
Response from スタッフ on 6 Dec,2023
この度は当ホテルへご宿泊いただきありがとうございました。ご評価をいただきありがとうございます。ベッドは基本がダブルベッドでございますが、体格によっては少々小さく感じるお客様もいるかもしれません。駐車場は最大で1000円をいただいております。次のチェックインのお客様の為の清掃がございますので、レイトチェックアウトですと別途料金をいただいております。ご説明が不足していたと思われますので、チェックイン時にしっかりご説明できるよう心がけを致します。どうもありがとうございました。

10/10 Excellent

Takahide

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
良かった
Stayed 4 nights in Nov 2023
Response from スタッフ on 21 Nov,2023
この度は当ホテルへご宿泊いただきありがとうございました。よかったとのお声を聞けてうれしく思っております。また北谷へご旅行の機会がございましたら、宿泊をご検討いただけると嬉しいです。ありがとうございました。

10/10 Excellent

Sooran

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from スタッフ on 21 Nov,2023
Thank you very much for staying at M's Stay Okinawa! We are happy to see that you had a wonderful stay here. Also we hope you had fun Okinawa trip! If you have chance to visit Chatan area again, please consider to stay with us again! Thank you very much!

10/10 Excellent

WING HAN JOEY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
一定要自駕，不過停車場要收費，没有大雙人牀，住了兩晚，如果好似酒店每日有人清潔房間會好D，但整體滿意，下次都會再住
Stayed 2 nights in Oct 2023
Response from スタッフ on 4 Nov,2023
Thank you for staying at our hotel.Thank you for your evaluation.We apologize, but there is a charge for parking.If you don't feel comfortable parking, a staff member can park your car for you.Cleaning is only available for guests staying over a certain number of nights. We apologize for the inconvenience.If you have the opportunity, please stay with us again.

8/10 Good

Sze Wan

Travelled with partner
Liked: Cleanliness
冷氣不能吹到床上，睡到半夜熱醒。其他都幾好。
Stayed 1 night in Sep 2023
Response from スタッフ on 4 Nov,2023
Thank you very much for staying at M's Stay Okinawa!We are glad to see that you had good stay.You can adjust the direction of the wind from air conditioner, but we have realized that we need to write better explanation in the information book.Thank you very much!

10/10 Excellent

Tadashi

Travelled with family
Liked: Cleanliness, room comfort
静かな環境の中、キレイで便利なオススメの施設です
本当に素晴らしい施設でした。 ７泊の宿泊でしたが、部屋もキレイで気持ちが良かったです。 何よりも、静かな環境の中、近くにはドラッグストアやコンビニもあり、徒歩で買い物ができる便利さでした。 また、利用したいと思っています。 清掃もありがとうございました。
Stayed 7 nights in Sep 2023
Response from スタッフ on 4 Nov,2023
この度は当ホテルへご宿泊いただきありがとうございました！素晴らしい施設と言って頂けて大変うれしく思っております。徒歩圏内にコンビニやドラッグストア、飲食店等ございますので、便利に滞在できたと思います。たまに飛行機がうるさいですが、58号線の騒音とは無縁の場所にございますので、ゆっくり過ごせたと思います。もし機会がございましたら、ぜひご宿泊を検討くださいませ。どうもありがとうございました。

10/10 Excellent

CHUN MAN

Stayed 4 nights in Sep 2023
Response from スタッフ on 4 Nov,2023
Thank you for staying at M's Stay Okinawa!We are happy to see that you enjoy the stay here.If you have chance to visit Chatan area again, please consider to stay with us again!Thank you very much!

10/10 Excellent

yuichi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
車移動がベースですが、立地も良く便利です。また部屋のスペースも充分で設備も充分です。長期滞在にも耐えられる良いホテルだと思います。おそらく次もここを利用するでしょう。
Stayed 2 nights in Sep 2023
Response from スタッフ on 4 Nov,2023
この度は当ホテルへご宿泊いただきありがとうございました。好評価いただきありがとうございます。洗濯機や乾燥機等あると便利なものはそろっていると思いますので、連泊でも快適にお過ごし頂けると思っております。もし機会がございましたら、ぜひ再びご宿泊を宜しくおねがいいたします！

10/10 Excellent

Li Wen

Travelled with family
Liked: Cleanliness, room comfort
一定會再來
很棒的體驗，舒適溫暖，冷氣溫度不太冷，應該是房間太大，整體很舒適，離美國村很近，周遭很多美食，下次到沖繩還是會選擇民宿
Stayed 3 nights in Jun 2023
Response from Staff on 3 Jul,2023
Thank you for staying at our hotel this time. Thank you very much for your warm comment. We are very happy to hear that you had a comfortable stay. If you have another chance, please stay at our hotel again! Thank you very much.

10/10 Excellent

YIJU

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023
Response from Staff on 10 Apr,2023
Thank you very much for staying! We hope you enjoy your stay. If you have chance to visit Chatan area, please consider to stay our hotel again! Thank you!

10/10 Excellent

SOONBOK

Liked: Cleanliness, property conditions & facilities
3泊4日、大人3人で滞在させて頂きました。 綺麗で広々で、色々揃えてありとても快適でした。 2日目の夜、下の階からの騒音で(椅子を引く音、走り回るなどの)音が酷く、寝られなかったのが残念でしたが、 それ以外はとても良かったです。
Stayed 3 nights in Mar 2023
Response from スタッフ on 25 Mar,2023
この度は当ホテルへご宿泊いただきありがとうございました。快適に過ごされたという事を聞けてうれしく思っております。たくさんのお客様が宿泊されていましたので様々な音が出てきますが、午後9時以降は静かに過ごしていただけるよう周知をしてまいります。貴重なご意見とご感想、そして当ホテルへ滞在していただきどうもありがとうございました！

8/10 Good

MAN YIU HIDDI

Travelled with group
Liked: Cleanliness, room comfort
可能因為冇租用廚房用具，所以並沒有提供洗手液及洗潔精
可能因為冇租用廚房用具，所以並沒有提供洗手液及洗潔精，對連泊會做成不便，其他整體都不錯°
Stayed 2 nights in Dec 2022
Response from Staff on 17 Dec,2022
Thank you for staying our room! Cooking sets are available for rent at the front desk for a fee. Dishwashing detergent can be rented free of charge upon request.We apologize for any inconvenience regarding the soap. We will do our best to make your stay more comfortable.

10/10 Excellent

hiraku

Stayed 1 night in Nov 2022
Response from フロントスタッフ on 17 Dec,2022
この度は当ホテルへご宿泊いただきありがとうございます。高評価をいただきありがとうございます。また機会がありましたらご宿泊をよろしくお願い致します。

10/10 Excellent

yumi

Stayed 1 night in Oct 2022
Response from MG on 18 Oct,2022
この度は当ホテルへご宿泊いただきありがとうございました。ご滞在中はゆっくりおくつろぎできたでしょうか。もし再び北谷町周辺でご宿泊をする際には、当ホテルもご検討いただくと嬉しいです。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2022

10/10 Excellent

RYOHEI

Stayed 5 nights in Jul 2022

10/10 Excellent

Hee

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

misaki

Stayed 1 night in Jun 2022

10/10 Excellent

Shota

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
清潔感があり、居心地が良かった。
Stayed 2 nights in Jun 2022

10/10 Excellent

Sae

Liked: Cleanliness, amenities, property conditions & facilities
長期の滞在だったのですが、滞在中フロントの方にとても親切に対応して頂き滞在中にお部屋の清掃もして頂けて、お部屋も広く快適でした！1番はアイロンとアイロン台を無料で貸し出してくれてとても助かりました！ありがとうございます😊
Stayed 17 nights in Apr 2022

10/10 Excellent

I’M.

Stayed 1 night in Mar 2022

10/10 Excellent

Sho

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022
Response from スタッフ on 14 Feb,2022
この度は当ホテルにご宿泊いただきありがとうございます。 ご評価いただきありがとうございます。もし次回北谷へお越しの際には、再び当ホテルへのご宿泊の検討も宜しくお願い致します。

10/10 Excellent

りょう

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
燃えるゴミ以外のゴミ箱を設置して欲しかった。
Stayed 1 night in Dec 2021
Response from フロントスタッフ on 14 Jan,2022
この度は当ホテルにご宿泊いただきありがとうございました。貴重なご意見有難うございます。スタッフの方にゴミ箱の意見を共有して改善できるか検討いたします。

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
快適！
室内も綺麗で新しく快適でした。 Amazonスティックをレンタルできたのがよかったです。
Stayed 2 nights in Dec 2021
Response from フロントスタッフ on 14 Jan,2022
この度は当ホテルにご宿泊いただきありがとうございました。ゲストのお客様が快適にに過ごせるよう清掃なども頑張っています。もしまた機会がございましたら是非当ホテルへのご宿泊をお願い致します！

8/10 Good

yumiko

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021
Response from フロントスタッフ on 14 Jan,2022
この度は当ホテルへご宿泊いただきありがとうございました。ご宿泊中は快適に過ごせましたでしょうか。もしよろしければ、またのお越しをお待ちしております。

10/10 Excellent

taira

Liked: Cleanliness, room comfort
とても良い。
駐車場は1泊500円で、部屋も清潔で、お風呂も綺麗で、快適に泊まれました。 お菓子や、水も無料で貰えて、サービスも良かったです。
Stayed 1 night in Nov 2021
Response from スタッフ on 10 Dec,2021
当ホテルにご宿泊ありがとうございました。 快適に過ごせたという声が聞けてうれしく思っています。もしまた機会がありましたら是非ご宿泊よろしくお願い致します。

8/10 Good

maya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021
Response from スタッフ on 16 Oct,2021
この度は当ホテルにご宿泊いただきありがとうございます。 ご評価いただきありがとうございます。スタッフ一同喜んでおります。 もし次回北谷へお越しの際には、再び当ホテルへのご宿泊の検討も宜しくお願い致します。

8/10 Good

kiyoto

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

KATSUKURA

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
ロケーションもお部屋も清潔で広くて快適でした！
Stayed 1 night in Jul 2021
Response from スタッフ on 16 Aug,2021
当ホテルをご利用いただきありがとうございます。 快適に過ごされたと聞けてうれしく思っています。 また機会があれば是非ご宿泊にいらしてください！