"This was a lovely property, all be it a little bit of a hike to get to from the ferry with luggage. We didn’t know when we would be arriving time wise so we couldn’t pre advise the hotel staff who have a shuttle service available. The staff were incredibly helpful and accommodating. This was our second time staying in a ryokan so we had some idea of what to expect. We lovely the smell of the tatami mats and the feel of the, underfoot. But for those unaware, the traditional futon you sleep on is barely a couple of inches thick and laid straight onto the mats. We were fortunate with this one that there were spares in the cupboard so we each had 2-3 mats each, plus used every single spare bit of sleeping material (quilts, pillows, etc) to try and bolster up the beds. It was better, but my goodness, at the end of the day you still feel like you are just sleeping on the floor. Unless you have a particularly light and tiny frame, be prepared for a poor night sleep. Otherwise, great location and everyth8ng was very clean. The view was also amazing!"