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"Staff was very courteous. The breakfast cook was great. The evening guy was excellent very good manners very courteous and on the spot. Cleaning staff was excellent on point ready to help always had a towel on the arm. I would recommend this place 100 over 100 I appreciate it my 4-day stay thank you all very much. We will come again."

"It was an amazing place. It was beautiful & welcoming & right near Rocket Arena where we went to a concert. We will definitely return"

"Spacious/ did not like the long line to get signed in. Only one person at the desk and she needs to work on being professional."

"Shuttle to and from Cleveland Clinic. Personnel friendly and helpful. Dining room could add some more options in their menu.Also room service. "

"Nice hotel! Staff friendly, no issues"

"Loved the free breakfast. "

"Our suite was very unique and offered us something different and more home-like. The record player and records or even a guitar we could play were unexpected surprises! "

"We left Cleveland 40 years ago. I liked the fact that the city is walkable and tourist friendly with many attractions and good restaurants. We especially enjoyed staying at the Hyatt in the historical Arcade."

"Great"