Overview of Sheraton Orlando Lake Buena Vista Resort

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Guest reviews

3.7 / 5Good
2,284 reviews
Guests rated this property 4.0/5 for cleanliness.


  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning



Popular LocationDisney Springs®7 min drive
Popular LocationOrlando Vineland Premium Outlets7 min drive
Popular LocationDisney's Lake Buena Vista Golf Course9 min drive
AirportOrlando, FL (MCO-Orlando Intl.)22 min drive

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  • Room, 2 Queen Beds, No View

    4.1/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Pool View

    4/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 4
    More details
  • Room, 1 King Bed, Pool View

    Room amenities

    • 31 sq m
    • Sleeps 2
    More details
  • Room, 1 King Bed, No View

    4.3/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 2
    More details
  • Family Room, Multiple Beds

    Room amenities

    • 48 sq m
    • Sleeps 6
    More details
  • Room, 1 King Bed with Sofa bed, Pool View

    Room amenities

    • 47 sq m
    • Sleeps 4
    More details
  • Family Room, Pool View

    Room amenities

    • 47 sq m
    • Sleeps 6
    More details
  • Family Room, Multiple Beds, Pool View

    Room amenities

    • 47 sq m
    • Sleeps 8
    More details
  • Room, 1 King Bed, Pool View

    Room amenities

    • 31 sq m
    • Sleeps 2
    More details
  • Executive Suite, 1 Bedroom

    Room amenities

    • Sleeps 6
    More details
  • Executive Suite, 1 Bedroom, Pool View

    Room amenities

    • Sleeps 6
    More details

About this area


Near theme parks, Sheraton Orlando Lake Buena Vista Resort is in an area with good shopping. Orlando Vineland Premium Outlets and Disney Springs® are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SeaWorld® Orlando and Disney's Hollywood Studios®. Travelling with kids? Don't miss Universal Orlando Resort™ and Epcot®. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.

Popular Location

What's nearby

  • Disney Springs® - 7 min drive
  • Orlando Vineland Premium Outlets - 7 min drive
  • Discovery Cove - 8 min drive
  • Disney's Lake Buena Vista Golf Course - 9 min drive
  • Epcot® - 20 min drive

Getting around

  • Orlando Station - 22 min drive
  • Orlando, FL (MCO-Orlando Intl.) - 22 min drive


  • Where to eat
  • Zest – Restaurant offering American cuisine. Serves breakfast, lunch and dinner daily.
  • 27 Palms Grill – Poolside restaurant with a bar offering American cuisine. Serves lunch and dinner daily.
  • Springboard – Open daily.

About this property

Sheraton Orlando Lake Buena Vista Resort

Family-friendly resort with 4 restaurants and 2 outdoor pools
Along with 4 restaurants, this resort has 2 outdoor pools and a full-service spa. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 486 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. IPod docking stations and wireless Internet access (surcharge) are standard, as are flat-screen TVs with cable channels.
Sheraton Orlando Lake Buena Vista Resort offers 486 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Property amenities


Available in all rooms: WiFi (USD 0.0 per night)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 21.00 per night
Valet parking: USD 26.00 per day
Local area shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 19.50 per person
4 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
Room service available

Things to do

24-hour fitness centre
2 outdoor pools
2 hot tubs
Children's pool
Full-service spa

Family friendly

2 outdoor pools
Children's pool
Dry-cleaning service
Laundry facilities
Snack bar/deli


ATM/banking services
Banquet hall
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken


Business services

24-hour business centre
29 meeting rooms
Computer station
Conference centre (6786 square feet of space)


Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas


4 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Manicures and pedicures
Massage/treatment rooms
Spa open daily


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible van parking


Designated smoking areas
TV in reception

Room amenities


Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Climate control (heating)
Pillow-top mattress
Premium bedding


Free toiletries
Shower/bathtub combination


42-inch flat-screen TV
TV channels
iPod dock
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Free bottled water


Access via exterior corridors
Connecting rooms available
Free newspapers (weekdays)
Iron/ironing board
Laptop-compatible safe
LED light bulbs



Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
Express check-out


Pets stay for free
Dogs only
1 per room (up to 40 lb/18 kg)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American Express
Diners Club

Important information


You'll be asked to pay the following charges at the property:

  • Resort fee: USD 23.95 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Health club access
  • Fitness centre access
  • Shuttle service
  • Business centre/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 19.50 per person (approximately)
  • Fee for in-room wireless Internet: USD 0.0 per night (rates may vary)
  • Self-parking fee: USD 21.00 per night (in/out privileges)
  • Valet parking fee: USD 26.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.
  • Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Sheraton Orlando Lake Buena Vista Resort and receive a full refund?
Yes, Sheraton Orlando Lake Buena Vista Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Orlando Lake Buena Vista Resort cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Orlando Lake Buena Vista Resort have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 11:00 PM.
Is this property pet-friendly?
Yes, Sheraton Orlando Lake Buena Vista Resort allows dogs (limit 1 per room) with a maximum weight of up to 18 kg per pet. Service animals are exempt from fees.
How much is parking at Sheraton Orlando Lake Buena Vista Resort?
Self-parking is available for USD 21.00 per night. Valet parking is available for USD 26.00 per day.
What time is check-in at this resort?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Sheraton Orlando Lake Buena Vista Resort located?
This family-friendly Orlando resort is within 3 mi (5 km) of Disney Springs®, Orlando Vineland Premium Outlets and Disney's Lake Buena Vista Golf Course. SeaWorld® Orlando and Disney's Hollywood Studios® are also within 6 mi (10 km).

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was clean, shower, carpet, beds everything seemed great when we arrive. The staff was great and helpful and they checked us in quick as I just had booked it on Expedia a few minutes prior

Stayed 1 night in May 2018


  • Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Jul 2019


  • Disliked: Staff & service, property conditions & facilities

First of all, it is important to note that my stay was during the COVID-19 pandemic and that greatly impacted the hotel, obviously. I was traveling for work and was out of my room for a large majority of the day. First, the room. The room lacked a microwave. This was incredibly frustrating when you could not dine out and were forced to bring takeout back to your room, but could not reheat it without going all the way down to the lobby. Might seem trivial to some, but in a resort with 6 building portions, this was quite a trek and very annoying. Next, the bedspread. It is sandwiched in between three sheets and upon further look... was brown and very disgusting. I am EXTREMELY disappointed in the hotel staff for the duration of my stay. For one, I interacted with four front desk clerks. All but one was rude and not at all welcoming. Housekeeping was even more disappointing. I checked in on a Thursday night, and out on Sunday morning. Housekeeping did not visit my room even ONCE. My partner traveled with me on the same business trip, so with two of us in the room, by the last day we had run out of towels and our trash was overflowing with again, the takeout boxes guests were forced to bring upstairs. Sheets never changed and bed never even so much as remade. And again, note that we were out of the room for HOURS every day. We ALWAYS choose Sheraton for all our work and personal travel because we normally have stellar experiences. This one... not so much. Very disappointed

Stayed 3 nights in Apr 2020


    This traveller didn’t leave comments with their review
    Stayed 5 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Mar 2020