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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
Family-friendly resort with fitness centre and free theme park shuttle

Choose dates to view prices

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Terrace/patio
Full-sized fridge, microwave, oven, stovetop
Private kitchen
American cuisine, pool views

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Suite, 2 Bedrooms

Private kitchen

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(91 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite

Down duvets, in-room safe, laptop workspace, iron/ironing board

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.0 out of 10
Wonderful
(63 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 65 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

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About the area

Map
6145 Carrier Drive, Orlando, FL, 32819

What's nearby

  • CoCo Key Water Resort - 10 min walk - 0.9 km
  • Universal Orlando Resort - 16 min walk - 1.3 km
  • Universal’s Volcano Bay - 1 min drive - 1.1 km
  • The Orlando Eye at ICON Park - 2 min drive - 2.1 km
  • Universal Studios Florida - 3 min drive - 3.1 km

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando International Airport (MCO) - 28 min drive

Restaurants

  • ‪Dockside's Pier 8 Market - ‬9 min walk
  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Sunset Lounge - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro Brazilian Steakhouse - ‬12 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Upscale family-friendly resort near CoCo Key Water Resort
Close to Universal’s Volcano Bay and The Orlando Eye at ICON Park, Westgate Palace Hotel / Universal / I-Drive provides a poolside bar, a terrace and a playground. The on-site American cuisine delicatessen, Drafts Sports Bar & Grill, features a poolside location and children's meals. Enjoy the gym, as well as activities, such as fishing, basketball and volleyball. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Other perks at this resort include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), a free theme park shuttle and motorhome/coach/lorry parking
  • Access to a nearby health club, express check-out and tour/ticket information
  • Guest reviews give top marks for the helpful staff and location
Room features
All 408 rooms include comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 27 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The shuttle provided by the hotel is for the Universal Transport Centre only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Frequently asked questions

Does Westgate Palace Hotel / Universal / I-Drive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Westgate Palace Hotel / Universal / I-Drive pet-friendly?

Yes, Westgate Palace Hotel / Universal / I-Drive allows dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Westgate Palace Hotel / Universal / I-Drive?

Self-parking is free at this property.

What time is check-in at Westgate Palace Hotel / Universal / I-Drive?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Palace Hotel / Universal / I-Drive?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is Westgate Palace Hotel / Universal / I-Drive located?

This family-friendly Orlando resort is located on a lake, within a 15-minute walk of Pirate's Dinner Adventure and CoCo Key Water Resort. Universal Orlando Resort and The Orlando Eye at ICON Park are also within 1 mile (2 km).

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Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1013 reviews
Rating 8 - Good. 221 out of 1013 reviews
Rating 6 - Okay. 99 out of 1013 reviews
Rating 4 - Poor. 36 out of 1013 reviews
Rating 2 - Terrible. 56 out of 1013 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael archangelelo

Liked: Cleanliness, amenities, property conditions & facilities
Close to all attractions very clean freindly staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Hiram

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, and very convenient to get around
Stayed 4 nights in Jun 2025

10/10 Excellent

Adrián

Liked: Cleanliness, amenities
The location was amazing!
Stayed 4 nights in Apr 2025

8/10 Good

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean, the room was very spacious and it was very conveniently located to all the attractions.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
great service and rooms
Stayed 3 nights in Jun 2025

10/10 Excellent

Tara Lynn

Great place to stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

durnita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again
Stayed 4 nights in Apr 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place. Definitely I recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

juliana

Liked: Cleanliness, amenities, property conditions & facilities
It was family friendly
Stayed 2 nights in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay
Stayed 5 nights in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room
Stayed 5 nights in Jun 2025

10/10 Excellent

Leao

Liked: Cleanliness, amenities
Wonderful!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jenndorian

Liked: Cleanliness, amenities, property conditions & facilities
Marlyn at the front desk was so helpful and pleasant, any question I had she had solution.The views from the 11th floor were nice as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dane S

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place and great rooms
Stayed 3 nights in Apr 2025

10/10 Excellent

Christian

Liked: Amenities
Best decision ever choosing this hotel 😍
Stayed 4 nights in May 2025

10/10 Excellent

agostino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 5 nights in Mar 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property, excellent staff. Central location we had a blast.
Stayed 3 nights in May 2025

8/10 Good

Shaheemah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it wasn’t over-crowded.
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Just great all around. Place was clean and spacious
Stayed 4 nights in May 2025

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities
It was nice and spacious
Stayed 4 nights in May 2025

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Nice, it was clean and for the most part everyone was friendly. The food wasn’t the best however the area is surrounded be great restaurants.
Stayed 3 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful and the property was beautiful.
Stayed 7 nights in Mar 2025

8/10 Good

Garret

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was wonderful, however they were so busy that they were unable to supply us with extra pillows for our son that sleep on the pull out couch. Other than that the experience was great. The pool was nice and it was very clean.
Stayed 5 nights in Jun 2025

10/10 Excellent

LERVINIA TRACEY-LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved property. The was amazing. Close to the theme parks and the shopping outlets. The location was perfect, 30mins from the airport..
Stayed 5 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort.
Stayed 4 nights in Mar 2025