Reception

Reviews of APA HOTEL Shin-Osaka-Ekiminami

3 out of 5
APA HOTEL Shin-Osaka-Ekiminami
7-9-18 Nishi-Nakajima, Yodogawa, Osaka, Osaka

Reviews

8.4

Very good

Rating 10 - Excellent. 314 out of 788 reviews" "
Rating 8 - Good. 348 out of 788 reviews" "
Rating 6 - Okay. 94 out of 788 reviews" "
Rating 4 - Poor. 27 out of 788 reviews" "
Rating 2 - Terrible. 5 out of 788 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels and chain in Japan. They are in almost every city/town in Japan. This hotel is located near a train station hub that literally goes every direction. You can get to any town using this hub. Room I stayed in was clean and spacious for one person. Has a desk and chair for you to use your laptop to do work or play games. Hotel is surrounded by lots of convenience stores. 711, lawsens, familymart are within walking distance. Would stay with again when im back in town. Also, the staff are friendly and helpful. A !
Stayed 1 night in Feb 2024
Response from receptionist ichimura on 18 Feb,2024
Thank you for choosing APA Hotel 〈Shin-Osaka Ekiminami〉. Our hotel is a 6-minute walk from the front exit of JR Shin-Osaka Station and a 3-minute walk from Exit 7 of the Midosuji Subway Line. As you mentioned, there is a convenience store nearby. Our staff is very pleased to hear that you were satisfied with your stay at our hotel. We hope you will visit us again when you come to Osaka. We look forward to welcoming you to our hotel again.

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located near the train station hub of shin osaka. Hotel room was clean with a modern decor. I stayed for over a week. And i used the hotel as a hub to commute between Kyoto, kobe and a few other towns. It was easy because i can hop on a train and be there within a an hour or less. Would stay with again when im back in osaka.
Stayed 7 nights in Feb 2024
Response from フロント 弓場 on 17 Feb,2024
Thank you very much for using APA Hotel Shin-Osaka Ekiminami.We are glad to hear that you were satisfied with your stay.Furthermore, we are very happy to receive your compliments regarding our access and guest rooms.I am relieved to see that you were satisfied with your trip to Japan.We will try our best to improve our service so that you can visit us next time.Last but not least, we would like to thank you once again for taking the time out of your busy schedule to post your opinions.All of our staff are looking forward to seeing you again.Front Yuba

10/10 Excellent

Collin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and recommended. The bar on top of the bed rack can do another swamp to make it less dusty.
Stayed 3 nights in Dec 2023
Response from ishikawa on 1 Jan,2024
Thank you for staying at APA Hotel Shin-Osaka Station Minami.We look forward to using you again if you have the opportunity.

8/10 Good

Sung guk

Stayed 1 night in Nov 2023
Response from フロント 石川 on 5 Dec,2023
アパホテル〈新大阪駅南〉にご宿泊頂きまして誠にありがとうございます。貴重なお時間を割いてのご投稿誠にありがとうございます。また新新大阪へお越しの際はご利用お待ちしております。

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from フロント 弓場 on 29 Oct,2023
この度はアパホテル〈新大阪駅南〉にご宿泊頂きまして誠にありがとうございます。ご宿泊において満足頂けたご様子で、安心いたしました。またご来館頂けますよう、更なるサービス向上にスタッフ一同努めて参ります。最後になりましたが、お時間を割いてのご投稿重ねてお礼申し上げます。またのご来館を心よりお待ちしております。フロント 弓場

10/10 Excellent

Kabntsig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and close to the station. A lot of food option near by. The room was clean and very nice. Will diffiently stay again.
Stayed 1 night in Oct 2023
Response from フロント 弓場 on 19 Oct,2023
この度はアパホテル〈新大阪駅南〉にご宿泊頂きまして誠にありがとうございます。ご宿泊において満足頂けたご様子で、安心いたしました。またご来館頂けますよう、更なるサービス向上にスタッフ一同努めて参ります。最後になりましたが、お時間を割いてのご投稿重ねてお礼申し上げます。またのご来館を心よりお待ちしております。フロント 弓場

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff and good location
Stayed 1 night in Aug 2023
Response from Ishikawa on 18 Aug,2023
Thank you for staying at APA Hotel Shin-Osaka Eki Minami.Thank you for your review.looking forward to seeing you coming again

8/10 Good

Yixin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is walkable to the Shin Osaka Shinkansen station. The room was comfortable and clean, but with very strong cigarette smell. This was ok for a night stay.
Stayed 1 night in Jun 2023
Response from Front desk Ichimura on 8 Jun,2023
Thank you for using APA Hotel 〈Shin-Osaka Ekiminami〉. Regarding the smell of cigarettes, we will strive to improve our services in the future by referring to this opinion. We are looking forward to seeing you again.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
立地は良くスタッフの対応も丁寧で快適に過ごせました。ただ
Stayed 17 nights in Apr 2023
Response from フロント 儀万 on 4 May,2023
この度はアパホテル〈新大阪駅南〉にご宿泊頂きまして誠に有難うございます。今後も満足いただけるようサービス向上に努めて参ります。また新大阪にお越しの際は当館をご利用下さいませ。フロント 儀万

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from フロント 櫛部 on 23 Nov,2022
この度はアパホテル〈新大阪駅南〉をご利用いただき誠にありがとうございます。このような高評価を賜り大変嬉しく存じます。これからもお客様にご満足いただけるサービスが提供できますよう努めてまいります。また新大阪へお越しの際はぜひ当館をご利用くださいませ。お客様のご来館をスタッフ一同心よりお待ちしております。

10/10 Excellent

Roger

Liked: Staff & service, amenities, property conditions & facilities
The stay was very nice, although there was no view as the windows are covered in translucent plastic.
Stayed 1 night in Nov 2022
Response from front desk Hanayama on 7 Nov,2022
Thank you for staying at APA Hotel 〈Shin-Osaka Eki Minami〉. We are looking forward to seeing you again.

8/10 Good

Reshelyn

Stayed 1 night in Jul 2022
Response from フロント 齊藤 on 4 Aug,2022
この度はアパホテル〈新大阪駅南〉をご利用いただき誠にありがとうございます。ご滞在中はお寛ぎいただけましたでしょうか。これからもお客様にご満足いただけるサービスを提供できますよう努めて参りますので、また新大阪へお越しの際はぜひ当館をご利用くださいませ。お客様のご来館をスタッフ一同心よりお待ちしております。

6/10 Okay

Tkm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022
Response from フロント 巌 on 19 Oct,2022
この度は、アパホテル〈新大阪駅南〉にご宿泊いただき、誠にありがとうございます。 滞在中は快適にお過ごし頂けましたでしょうか。 今後もお客様に快適にお過ごし頂けるホテルづくりを行って参ります。お客様のまたのお越しをお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a good location beyween two train lines. Close to convenience stores.
Stayed 2 nights in Aug 2021
Response from Front clerk : Hashimoto on 9 Aug,2021
Thank you for staying at our hotel. We are very happy that you were satisfied. If you have a chance to come to Osaka, please visit us. We're looking forward seeing you again. Best regards,

6/10 Okay

Elina

Disliked: Cleanliness
Stayed 1 night in Apr 2021
Response from フロント 櫛部 on 13 Apr,2021
この度はアパホテル〈新大阪駅南〉をご利用頂き誠にありがとうございます。 お客様から頂きました貴重なご意見を基にサービス・品質向上に努めて参ります。 またお近くにお越しの際は是非ご利用下さいませ。 またのご来館心よりお待ちしております。

8/10 Good

RIAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020
Response from フロント 安部 on 1 Apr,2020
お忙しいところ投稿ありがとうございます。 また高評価もありがとうございます。 また何かお気づきの点がございましたら、お客様のご意見、ご感想お待ちしております。

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in. Close to shin-osaka train station.
Stayed 1 night in Feb 2020
Response from Kawabata Receptionist on 2 Mar,2020
Thank you for staying with us here at APA HOTEL. Thank you for sharing your review with us. The Management and Staff would like to thank you for the wonderful comments. We certainly hope to see you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from フロント 木戸 on 9 Feb,2020
この度はアパホテル<新大阪駅南>にご宿泊頂き、誠にありがとうございます。またのお越しをスタッフ一同心待ちにしております。

4/10 Poor

Vineet

Business traveller
Disliked: Cleanliness, staff & service, room comfort
So much dust inside the room.
Stayed 1 night in Feb 2020
Response from Kawabata Receptionist on 7 Feb,2020
Thank you for staying with us here at APA HOTEL . We apologize for the defects. To ensure your comfortable experience here next time, we will improve a cleaning as soon as possible. We certainly hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020
Response from フロント 花山 on 20 Jan,2020
この度はアパホテル<新大阪駅南>にご宿泊頂き誠にありがとうございました。お客様のまたのご利用をスタッフ一同心よりお待ちしております。

10/10 Excellent

deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend hotel
Very nice hotel, nice amenities. Walking distance to train station.
Stayed 1 night in Dec 2019
Response from Front Hanayama on 10 Jan,2020
Thank you for staying at APA Hotel . I am very honored to have the words of praise from our customers. The hotel is within walking distance of Shin-Osaka Station, making it a perfect place for sightseeing and leisure. Please use it when you come to Japan. Thank you very much for this time.

10/10 Excellent

Anabel, San Diego, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and quiet close to JR station walkable to stores
Stayed 1 night in Nov 2019
Response from Front Abe on 4 Dec,2019
Thank you for using APA Hotel . The hotel is a 6 minute walk from the station and is well received by other guests. It seems to have been spent without inconvenience during stay. We would appreciate if you could use APA Hotel during your stay.

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Accessible. Near Shin-Osaka Metro and JR Line. Rooms are quite small but are clean.
Stayed 6 nights in Nov 2019
Response from Front Hanayama on 30 Nov,2019
Thank you very much for staying at APA Hotel . Thank you for your compliment. This hotel is a very good hotel with a few minutes walk from Shin-Osaka Station.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Response from フロント 吉田 on 30 Nov,2019
この度は、アパホテル〈新大阪駅南〉をご利用頂き、誠にありがとうございます。 またのご来館をスタッフ一同お待ちしております。

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from フロント 吉田 on 22 Nov,2019
この度は、アパホテル〈新大阪駅南〉をご利用頂き、誠にありがとうございます。 またのご来館を心よりお待ちしております。

10/10 Excellent

Manuchehr

Liked: Cleanliness, staff & service, property conditions & facilities
Good, but small rooms
Stayed 4 nights in Nov 2019
Response from front abe on 19 Nov,2019
Thank you for staying at APA Hotel . The concept of the hotel is to create an environment-friendly room. A centralized controller is installed at the bedside, and most of the operations can be performed on the bed, making it a compact design that is highly appreciated by many customers. Please use APA Hotel when visiting Japan. Front Abe

8/10 Good

Amanda

Stayed 1 night in Nov 2019
Response from フロント 巌 on 18 Jan,2022
この度はアパホテル<新大阪駅南>にご宿泊いただき、誠にありがとうございます。今回のご宿泊にご満足いただけましたようで、大変嬉しく思います。また新大阪にお越しの際は、ぜひ当館をご利用くださいませ。貴重なお時間を割いてのご投稿誠にありがとうございました。

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So handy to the Shin-Osaka Railway Station (Bullet Trains). Lots of small restaurants nearby, but little English spoken, so, their menus are a ‘mystery’ ! Attached cafe (including breakfast) was very good, with ‘Western’ food available. Staff there excellent. No surprise, rooms small, bed most comfortable. A very comfortable 9 night stay.
Stayed 9 nights in Oct 2019
Response from フロント 安部 on 12 Nov,2019
Thank you for using APA Hotel . It seems to have been able to spend comfortably during long stay of 9 nights. Please use APA Hotel when you come to Japan.

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from フロント 川田 on 21 Nov,2019
この度はアパホテル<新大阪駅南>をご利用いただき誠にありがとうございます。またのご利用をお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from フロント 中北 on 21 Nov,2019
この度はアパホテル<新大阪駅南>をご利用いただき誠にありがとうございます。 お客様から高評価をいただき、大変嬉しく思います。 お客様のまたのお越しを心よりお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from フロント 中北 on 28 Oct,2019
この度は、アパホテル<新大阪駅南>をご利用いただき誠にありがとうございます。 お客様から高評価をいただき、大変嬉しく思います。 お客様のまたのご利用を心よりお待ちしております。

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from フロント 花山 on 13 Oct,2019
この度はアパホテル<新大阪駅南>にご宿泊頂き誠にありがとうございました。お客様のまたのご利用をスタッフ一同お待ちしております。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, not far from the train stations. In very good condition and clean.
Stayed 1 night in Oct 2019
Response from フロント 櫛部 on 10 Oct,2019
Thank you very much for using APA Hotel Shin-Osaka Eki Minami I am delighted by all the staff that we have been highly evaluated by our customers. The next time you visit us, we will welcome you to a nicer hotel. Please come again.

10/10 Excellent

Tomoko, Hiroshima

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff was treating us so we all very happy !
Stayed 1 night in Oct 2019
Response from front kushibe on 10 Oct,2019
Thank you for using APA Hotel . All the staff at the hotel are very happy to be pleased by our customers. The next time we come, we will wait for you to make a nicer hotel. Please come again. We look forward to all the staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from フロント 櫛部 on 12 Oct,2019
この度はアパホテル<新大阪駅南>をご利用いただきありがとうございます。 ご好評いただきスタッフ一同心より御礼申し上げます。 当館では、お客様からの貴重なご意見を参考に品質向上に努めて参ります。 またのご来館心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Naomi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was brand new hotel. It was very clean and comfortable.
Stayed 1 night in Sep 2019
Response from Front Kidai Kido on 28 Sept,2019
Thank you for staying at our hotel. Thank you for giving up. If you come to Osaka again, please stay at our hotel. Thank you very much.

10/10 Excellent

Ayako

Travelled with family
Liked: Cleanliness, staff & service, amenities
Near Shin-Osaka station. New structure. Not too much around, need walk into train station. Clean room with a lot of free coffee, tea and other. The room, in my case, was a little bit small.
Stayed 2 nights in Aug 2019
Response from Front Kidai Kido on 15 Aug,2019
Thank you for staying at our hotel. Our hotel is very close to Shin-Osaka station and convenient to the convenience store. When you come to Osaka, please stay at our hotel again. Thank you very much.

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from フロント 安部 on 14 Aug,2019
この度はアパホテル<新大阪駅南>をご利用頂きありがとうございます。 これからもスタッフ一同尽力して参りますので、お泊りの際には是非当ホテルにお泊り下さいませ。

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from フロント 木戸 on 4 Aug,2019
この度はアパホテル<新大阪駅南>にご宿泊頂き誠にありがとうございます。お客様のまたのご利用をスタッフ一同お待ちしております。ありがとうございました。

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent efficient hotel. Room was very tiny though.
Stayed 1 night in Jul 2019
Response from フロント 安部 on 24 Jul,2019
Thank you for using APA Hotel . The hotel is compact and will be a bit inconvenient for large people. Instead, we will keep the front desk in mind to satisfy our customers with our service.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jul 2019
Response from フロント 川端 on 15 Jul,2019
この度はアパホテル<新大阪駅南>にご宿泊いただきまして誠にありがとうございます。今回のご宿泊でご満足して頂いたようで大変嬉しく思います。お客様のまたのご利用をスタッフ一同お待ちしております。

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall OK. Rate is similar to other hotels, but their room size, amenities, and so on are poorer than the others. Next time, I will pay $5 more and stay much better hotel.
Stayed 9 nights in Jun 2019
Response from Front Kawabata on 3 Jul,2019
Thank you very much for staying at APA Hotel<shinosaka-ekiminami>. Andmore, thank you for your commenting. Our hotels are compact designs for environment. However our bed is wide, so you can relax in the room. We use your opinion as reference for our next new hotels. We looking forward to seeing you again.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from フロント 木戸 on 4 Jul,2019
この度はアパホテル<新大阪駅南>にご宿泊頂きまして誠にありがとうございます。お客様のまたのご利用をお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
清潔で使いやすかったです!
Stayed 1 night in Jun 2019
Response from フロント 川端 on 1 Aug,2019
この度はアパホテル<新大阪駅南>にご宿泊いただきまして誠にありがとうございます。今回のご宿泊でご満足頂き、嬉しく思います。今後も清潔なお部屋づくりに尽力いたします。またお客様に会える日をスタッフ一同楽しみにしております。

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from フロント 安部 on 23 Jun,2019
この度はアパホテル<新大阪駅南>をご利用いただきありがとうございます。  またのご利用を心よりお待ちしております。

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from フロント 木戸 on 20 Jun,2019
この度はアパホテル<新大阪駅南>にご宿泊頂き誠にありがとうございます。お客様のまたのお越しをお待ちしております。

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel convenient for Shin-Osaka
A modern hotel fairly close to Shin Osaka station. The rooms are the usual small size but they had a sign suggesting that you store your cases under the bed, a boon which meant we could move around without dancing. Breakfast was mainly Japanese but with a couple of western dishes although I was disappointed not to have fruit on our final day. We ate in the restaurant one evening and the manager went out of her way to serve what was on the room menu despite it having been mis-translated. There is no laundry but there is one across the road if needed. The room was quiet and the bed comfortable,
Stayed 3 nights in May 2019
Response from Front Kawabata on 6 Jun,2019
Thank you for your staying at APA hotel . We are happy to satisfied that bed was good. We are soory not to have any fruits. We are looking forward to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location short walk to Shin-osaka station, 30min to Kyoto, 10min to Osaka station. Can be tricky to get to, use the highway bus exit of Shin-Osaka station, near the entry to Metro trains, when you exit continue straight up stairs and you will see APA Hotel building from the road over the train tracks.
Stayed 6 nights in May 2019
Response from reception Hanayama on 25 May,2019
Thank you very much for staying at APA Hotel<shinosaka-ekiminami>. The hotel is located near Shin-Osaka Station, which is the traffic center in the Kansai area, making it easy to access from anywhere. I look forward to meeting you when you come to Japan.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from フロント 加納 on 13 Jun,2019
この度はアパホテル<新大阪駅南>にご宿泊いただき誠にありがとうございました。 またのご利用をお待ちしております。