Dear Rachel, Thank you very much for your stay at FDS Bijou Suites and we also appreciate taking your time on writing what you felt during your stay. We're extremely glad to receive maximum score 10. However, we're very sorry for the towels. Providing clean towels is naturally the very basic service for us, and we must improve this defect ASAP. We will share this not only with departments here in our corporate office but also our cleaning staff. Our most sincere apology for the inconvenience we have caused you. However, it is very nice of you to take the time to leave such a detailed review. Please contact us again anytime you wish to stay in Osaka! Sincerely yours,

Dear Value Guests, Thank you for your stay at FDS Bijou Suites. We also appreciate taking your time to share a wonderful review on your stay. Although we received maximum score 5, but we regret that you showed dissatisfaction in location and check-in procedures. We would like to report your comments to our Interior Department and Managing Department, and reconsider the way to guide guests in clearer and easier way. We'll never waste your feedback. Anyway, please let us say a great thanks for choosing our FDS Bijou Suites. Sincerely,

Dear Rolly, Thank you very much for staying at FDS Bijou Suites and leaving your comments. We're very glad to hear that you satisfied your stay at this accommodation. This kind of feedback makes us highly motivated but we will aim to provide our customers with even higher levels of satisfaction. Your compliment will definitely encourage us. We strongly appreciate your stay at FDS Bijou Suites. Sincerely,

Dear Guests, Thank you very much for staying at FDS Bijou Suites, and leaving your comments on what you experienced. It's a great pleasure to receive a maximum 10 scores from our precious guests! Your positive evaluation will definitely motivate our Reservation Department staff and also Interior Department staff. We would like you to express our great thanks for the lovely feedback. We're always welcome to your next visit in case if you have another opportunity to visit Osaka. Thank you.

Dear guests, Thank you very much for staying at FDS Bijou Suites, and taking your time to leave some comments on your stay. It's a great pleasure to receive such a lovely feedback. The Management and Staffs would like to thank you for the wonderful comments. We would highly appreciate you recommending our place to your friends and family. We look forward to your next visit! Kind regards,

Thank you very much. Of course there are rooms in the middle of namba and shinsaibashi, but we prefer to offer our guests a calmer location.I am sorry it didn't fit your needs.

thank you very much. We are very happy you liked the room.

この度はFDSエン大阪をご利用いただきまして、誠にありがとうございました。当施設の広さと価格にご満足いただけましたこと、当館スタッフ一同、光栄に存じます。こうしたお褒めのお言葉はスタッフ皆の励みとなります。無論、今回の肯定的なご評価に甘んじることなく、お客様にご納得いただけるサービス向上に、今後も努めて参ります。よろしければ、また近くにお越しの際は是非お立ち寄り下さい。スタッフ一同心よりお待ちしております。

Dear Guest, Thank you very much for your review. The Management and Staffs would like to thank you for the wonderful comments. Meanwhile, we're very sorry that you had inconvenience in cat's noise, the method of dealing with trash. We would like to report your opinions to Management and ask whether we can make further improvements. We would highly appreciate you recommending our place to your friends and family. We are looking forward to your next visit!

Dear Value Guests, Our greatest thanks for choosing FDS Bijou Suites. However, we're very sorry for the late response despite you left a lovely review. All of our staff felt happy to read your comments. Facilities and amenities being fully equipped is what we've been focused in providing service because we want all guest to feel like they're in their home. Your feedback indicates that our service did matches your stay. Also, accessibility to supermarkets and other shops are also another advantage of FDS Bijou Suites and we're glad to hear you enjoyed this feature. It's a great honor to host you. We'll be welcome to your next visit. Thank you so much for your positive feedback. Sincerely yours,

Dear Value Guests, Thank you very much for choosing our FDS Bijou Suites among numbers of accommodation in Osaka. We're glad to hear that you satisfied with the spacious environment and cleanliness. Since some guests criticized that the quality of room cleaning was poor, we asked our cleaning staff to improve it. And your feedback indicates they did their best and guests showed satisfaction. We would like to keep our best in improving the service quality. However, we're sorry that you had inconvenience in location. It might be true that this accommodation is quite far from the closest station. Nonetheless, we scored maximum 5, and it's a great pleasure. We strongly appreciate your stay at FDS Bijou Suites. Sincerely yours,

Dear Guests, Thank you very much for your detailed and positive review. We would like to reply to your evaluations one by one. As for cleanliness and service quality, we're relieved that you had some satisfaction. However, we would like to improve and pursue perfect service because we failed to get score of 10. Meanwhile, regarding the location. It is true that FDS Bijou Suites is a bit far from the station and thus it's to some extent inconvenient. This was the best option we had and we are sorry it was a burden to you. Please let us express our deepest gratitude to your stay and review. Thank you. Sincerely yours,

Dear Guests, Thank you very much for staying at FDS Bijou Suites. We also appreciate your detailed review as it's very useful for us to analyze what we should improve while for guests it's useful in choosing the accommodations at Osaka city. We're relieved that your evaluation was quite positive. However, we regret that some kitchen tools didn't meet your expectation. We would like to check the utensils and exchange for the new ones if necessary. It was a great honor to have an opportunity to host you. Please consider FDS Bijou Suites again in case if you have another chance to visit Osaka in the future. Thank you. Sincerely yours,

Dear HUNG-PIN, Thank you very much for choosing our FDS Bijou Suites among number of accommodations at Osaka city. We also express our deepest gratitude in making an evaluation of your stay. We're very pleased to receive a perfect score from you. This makes us more motivated and confident in providing our service. If you have another time to visit Osaka in the future, please don't forget that we're always welcome to your visit. Hope we can host you again. Overall, our great thanks for your visit to FDS Bijou Suites! Sincerely yours,

Dear Guests, Thank you very much for taking your valuable time to share a wonderful review on your stay. We are very happy to read you find our services and facilities to your liking. However, since we scored 4 out of 5, there's something we need to improve. We would like to make an improvement and offer you the perfect accommodation and customer service if you have another chance to visit FDS Bijou Suites. We look forward to the pleasure of welcoming you back on your future visits. Thank you for your stay and feedback. Best regards,

Dear Guests, The staffs and I would like to thank you for choosing our place to spend your precious time here. We would also like to thank you for your quick follow-up and kind comments. Your favorable comments has warmed our hearts and we will strive for excellence in our service. Next time, in case if there's another chance to host you, we would like to do our best to receive maximum score from you. We eagerly anticipate your next visit and look forward to serving you again. Best regards,

Dear Ru Hui, Thank you very much for not only providing us your feedback but also evaluating quite positive! It's our great pleasure to hear from guests having enjoyable time at our accommodation. Please consider our properties again in case if you have another opportunity to visit Osaka. Thank you!

Dear IN JUN, Thank you for your favorable feedback. It really means a lot to us and it warms our hearts! We look forward to your next visit. Best regards,

Dear Pey-Ying, Thank you very much for sending us feedback. We're also very pleased with your extremely affirmative evaluation. If you have another chance to visit Osaka and if you're looking for a place to stay in, please don't forget us. We'll be looking forward to host you again someday. Thank you!