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Reviews of Grampus Inn Osaka

3 out of 5
Grampus Inn Osaka
1-13-18 Nambanaka, Naniwa-ku, Osaka, Osaka-fu

Reviews

7.2

Good

Rating 10 - Excellent. 116 out of 592 reviews" "
Rating 8 - Good. 218 out of 592 reviews" "
Rating 6 - Okay. 164 out of 592 reviews" "
Rating 4 - Poor. 70 out of 592 reviews" "
Rating 2 - Terrible. 24 out of 592 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Irene

Travelled with group
Disliked: Room comfort
Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is within walking distance to shopping malls and restaurants. The room had a stale smell upon entering.
Stayed 3 nights in Oct 2019

8/10 Good

Elizabeth

Liked: Cleanliness, room comfort
Nothing special; decent place to flop.
It was fine. A little run down, a little noisy outside, no view, no decor, tiny private bathroom, not a great area, but not far from the station, etc. But good wifi, fairly comfortable bed, private bathroom...can't complain
Stayed 1 night in Aug 2019

6/10 Okay

Hang lae

Disliked: Room comfort
Bad bed
Bed too bad
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2019

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location, dirty hotel.
When we booked a room for the Grampus Inn, we knew that it was cheaper and that we should have lower expectations. We were looking for a budget inn, and that's what we got. HOWEVER, we expected a certain level of cleanliness. At first glance, the hotel was about the size we expected. There was a heater and hot water. The things we needed were there. The personnel was friendly enough. We thought the hotel was ok. As we were checking out the next morning, we accidentally flipped over the top blanket cover (kind of like a brown comforter). We found white stains that look like a specific human secretion. That was just disgusting. We will never be going to this place again. I can deal with many aspects of a budget inn, but human secretions on the sheets that our towels were placed on top of is where is where I draw the line.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good access to Namba station
Good location. Room was spacious enough for light travellers.
Stayed 1 night in Nov 2018

8/10 Good

gulshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap / decent place just to sleep
Good enough to sleep... not really as family stay Hotel

6/10 Okay

Sunny, Hong Kong

Cheap Hotel
This is a very small Inn, not a hotel. It's alright if you just stay 1 night for transit. It's about 10-15 minutes walk from Namba JR station.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
good service,clean and big room,but bad sound-proofing as there is two korean very noise after midnight and early morning.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No nonsense hotel for short stay
The room was understandably small given its location in the Namba area. So was the television set and the so-called double bed. The hotel entrance could be easily missed as it was inconspicuous and narrow. There were no English language channels on the TV. Otherwise, a good no-fuss place for a short stay.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location and affordable price
The hotel is located very close to the Namba station. Staff was very friendly. The room was quite small but that’s normal in Japan. Cleaness of the room was below standard. It was quite dusty on the ceiling and behind the table.
Stayed 3 nights in Dec 2017

8/10 Good

kd, australia

Liked: Staff & service, room comfort
Close to doutonburi and Osaka attractions
Good hotel if you want close to attractions. Room is roomy considering Japan. Average condition. Is ok for 1 or 2 nights.
Stayed 1 night in Oct 2017

6/10 Okay

Melanie

Liked: Staff & service, room comfort
Old hotel rooms, but great location
The hotel is old but the room was spacious & comfortable. The front desk staff was friendly and helpful, providing directions & even an english map. I was also given a complimentary water bottle on arrival. The location is excellent. Walking distance from Dotomburi area & Namba station.
Stayed 1 night in Aug 2017

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brutal right from the start. Avoid this place
Open drain in bathroom, chemicals smell in room, drafts in all the windows, Just an all around brutal place to stay. We would have left as soon as we checked into the room, but no refunds from this place. The additional $20.00 per person for breakfast was a joke. It got you a coffee, 1 slice of toast, 1 oz of greens and a hard boiled egg.

6/10 Okay

BH, S'pore

Near to Namba station
Wonderful trip in Osaka. It is near to Namba station.

4/10 Poor

rc, NY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
inadequate hotel for price.
the hotel is advertised as 3stars but is not. there was no coffee making facilities which is very basic requirement in any hotel. No laundry facilities which is the norm in almost all types of hotels of any stars in japan. room had cobwebs on ceilings and bathroom was not very clean either. staff was very polite and tried their best to help but with limited English they could only help so much unfortunately.

8/10 Good

grimace, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and close to subway and Train station
Good service and tidy clearness . Close to subway station and Train station.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient location, old but spacious
The hotel is old but the room is a lot more specious than other cheap business hotels. The front desk staff was friendly and helpful. The location is excellent.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Easy to access to Shinsaibashi and Namba.
Good location of shopping. Near Railway station but fine to have tradition food around.

6/10 Okay

Hui ting

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is sooooooo dirty especially the TV glass table + remote control, I believe seldom have people touch it, but it doesn't mean no need to clean it. Window side full of dusk... Except i can enjoy having my towel change everyday, and the bed being tidy up, I can't see anything is CLEAN here , sigh

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
room does not look like pictures. when I walked in it reminded me of motel in the ghetto. The plus side, room was bigger than I thought and bigger than my room in Tokyo. Bathroom smelled like urine. Location of the hotel is great. Close to subway and shopping/dining area. Would only recommend this hotel if you are looking for a place with great location to put your stuff in. Hotel staff was very nice and accommodating. They kept our bags until we were able to check in.

6/10 Okay

Amelsi, South Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very basic hotel but well located in Namba area
Hotel is well located, a 2 min walk from Exit 5 of Namba subway. Staff were friendly and helpful. Beds and pillows were comfortable, and good curtains made room dark for sleeping. Quiet. Low ceilings made the room feel cramped. Bathroom was dingy with mould around basin, on the ceiling and here and there on the walls. Yuk. 30cm step up from the room floor level to get in! I would recommend it for the convenient location. When you're lugging a heavy bag, being close to station is worth a lot.
Big step up to bathroom...

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good location
Got twins room, not as small as standard japanese room. Very good location to trains.

8/10 Good

chan, Hong Kong

Disliked: Property conditions & facilities, room comfort
Good Location

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
It near the nanba station,very convenient

8/10 Good

JONG SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sijie, singapore

Liked: Cleanliness, staff & service
reasonable
small room but its japan so for the price its expected

6/10 Okay

Betty, Sydney

Liked: Staff & service
Disliked: Cleanliness, room comfort
Close to transport
Room size is reasonable, close to transport, but the bathroom is not clean enough.

10/10 Excellent

CHERIE, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a walk from Shin-Osaka Station
It's our 1st night stay & a transit before starting our tour in Kananzawa. The stay is relaxing & the Japanese/Western breakfast is fantastic.Just remember to exit East gate to go to this hotel otherwise you need to climb over a overhead bridge.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Osaka, Namba
Very convenient from Namba Station. Walk distance to all fun attractions in the area.

6/10 Okay

Joseph Brian

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Lisa, melbourne australia

Disliked: Property conditions & facilities
good location, basic accommodation
small, basic room but in good location to osaka attractions and transportation

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
nice hotel
staffs were polite,the room was neat and big . the toilet is a little small. overall is good . not the water spraying type of toliet tho. but it met my standard

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
The room was quite smaller than I expected because of the picture I saw when I booked. Although I was glad they placed us on the 8th floor which gave me a good view of the neighborhood. I just hope they give me a bigger room next time. People at the reception were also very polite. I may consider booking here again when I come back to Osaka. Overall, it's a good value for money.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness
convenient 5 min. walk from Namba train station
Simple hotel with basic need filled. Decent bed, A/C, shower/tub. They provide toothbrushes, razor, soap and shampoo

6/10 Okay

Verified traveller

Osaka 2 nights
facilities are on the older end but location of hotel was good. Bathroom needs to be upgraded, rather small and old. Staff was helpful.

4/10 Poor

Gwendolyn, Manila, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
just for overnight.
i stayed overnight only in osaka to visit universal city . i stayed at Grampus Inn due to proximity to the subway . The neighborhood was good , location is excellent near the subway; however, the inn itself .... room smells like smoke. you can smell smoke even on the corridor. the airconditioner wasnt working, the window can only be opened 1cm for ventilation. the bathroom was more like a portalet. Breakfast... don't bother. Just grab some food at Family mart .

6/10 Okay

Choranai, Australia

Liked: Property conditions & facilities
Great value and location!
Hotel staff were super nice and pleasant. Our double room was quite big for Japan sized room. Convenient location, walking distance close to shopping! Very good to be near Namba train station to get to and from the airport. Unfortunately no wi-fi inroom, you have to go down to the foyer for the free hotspot or pay for wireless internet (softbank). Overall, GREAT value for money!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to railways and shopping area
I like this hotel. It is nearby Namba station where is an interchange station of many railways, which is really convenient. I appreciate the staff here as they helped my boyfriend and I a lot although they can only use simple English in dialogue.

8/10 Good

NOBUHIRO

Stayed 2 nights in Aug 2022

10/10 Excellent

Kirara

Stayed 1 night in Aug 2022

8/10 Good

SIU TUNG

Liked: Staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地が抜群。 伊丹空港のシャトルバス乗り場も目の前で便利でした。 食事するところも困らない場所ですので、再度利用する機会が有れば利用したい。
Stayed 1 night in Mar 2020
Response from グランパスinn大阪 on 25 Mar,2020
ご利用ありがとうございました。 またのご利用をお待ちいたしております。

6/10 Okay

Verified traveller

Travelled with partner
特に問題ありませんでした。
Stayed 2 nights in Mar 2020
Response from グランパスinn大阪 on 16 Mar,2020
ありがとうございました。 またのお越しをお待ちしています。