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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Hotel Hillarys Shinsaibashi

3 out of 5

Photo gallery

Featured image
In-room safe, iron/ironing board, free WiFi, linens
In-room safe, iron/ironing board, free WiFi, linens
In-room safe, iron/ironing board, free WiFi, linens
In-room safe, iron/ironing board, free WiFi, linens

Guest reviews

4.4 out of 5 Excellent
973 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Breakfast Available
Bar
Laundry
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Map

1-17-11 Higashishinsaibashi, Osaka, Osaka

Explore the area

Popular LocationAmerikamura4 min walk
Popular LocationNamba Grand Kagetsu Theater11 min walk
Popular LocationKuromon Ichiba Market13 min walk
AirportOsaka (KIX-Kansai Intl.)52 min drive

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  • Deluxe Double Room, Non Smoking

    Photos of Deluxe Double Room, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    More detailsDeluxe Double Room, Non Smoking

  • Superior Double Room, Non Smoking

    Photos of Superior Double Room, Non Smoking

    Room amenities

    • 14 sq m
    • Sleeps 2
    More detailsSuperior Double Room, Non Smoking

  • Standard Double Room, Non Smoking

    Photos of Standard Double Room, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 11 sq m
    • Sleeps 2
    More detailsStandard Double Room, Non Smoking

  • Superior Twin Room, Non Smoking

    Photos of Superior Twin Room, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 13 sq m
    • Sleeps 4
    More detailsSuperior Twin Room, Non Smoking

  • Standard Twin Room, Non Smoking

    Photos of Standard Twin Room, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 3
    More detailsStandard Twin Room, Non Smoking

  • Deluxe Twin Room, Non Smoking

    Photos of Deluxe Twin Room, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsDeluxe Twin Room, Non Smoking

  • Double Room with Extra Bed, Non Smoking

    Photos of Double Room with Extra Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • 11 sq m
    • Sleeps 3
    More detailsDouble Room with Extra Bed, Non Smoking

About this area

Osaka

Located in Osaka's Namba neighbourhood, Hotel Hillarys Shinsaibashi is in the city centre and near a metro station. Spa World and Umeda Sky Building are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Tennoji Zoo and Osaka Science Museum. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Osaka Aquarium Kaiyukan, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: Shinsaibashi Station is 6 minutes on foot and Nagahoribashi Station is 7 minutes.
Visit our Osaka travel guide
Map
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Popular Location

What's nearby

  • Amerikamura - 4 min walk
  • Namba Grand Kagetsu Theater - 11 min walk
  • Kuromon Ichiba Market - 13 min walk
  • Orix Theater - 16 min walk
  • Namba Parks - 19 min walk

Getting around

  • Shinsaibashi Station - 6 min walk
  • Kitntetsu-Nipponbashi Station - 11 min walk
  • AirportOsaka (KIX-Kansai Intl.) - 52 min drive

About this property

Hotel Hillarys Shinsaibashi

3-star Osaka hotel in Namba, walk to Shinsaibashi Shopping Arcade
This smoke-free hotel features a bar/lounge, concierge services and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk. All 225 rooms boast deep soaking bathtubs, and offer free WiFi and LCD TVs. Other amenities available to guests include hairdryers, safes and ironing boards.
Hotel Hillarys Shinsaibashi offers 225 forms of accommodation with a safe and complimentary slippers. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 2500 for adults and JPY 2500 for children
  • 1 bar

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Deep-soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

More

  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2500 for adults and JPY 2500 for children (approximately)
  • Nearby parking fee: JPY 1800 per day (open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hillarys Shinsaibashi Osaka
Hotel Hillarys Shinsaibashi Hotel
Hotel Hillarys Shinsaibashi Osaka
HOTEL FELICE Shinsaibashi by RELIEF
Hotel Hillarys Shinsaibashi Hotel Osaka

Frequently asked questions

Can I cancel my reservation for free at Hotel Hillarys Shinsaibashi and receive a full refund?
Yes, Hotel Hillarys Shinsaibashi offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Hillarys Shinsaibashi cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Hillarys Shinsaibashi pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Hillarys Shinsaibashi?
Limited spots are available.
What time is check-in at Hotel Hillarys Shinsaibashi?
Check-in is from 3 PM to midnight.
What time is check-out at Hotel Hillarys Shinsaibashi?
Checkout is at 11 AM.
Where is Hotel Hillarys Shinsaibashi located?
Located in Namba, this hotel is within a 5-minute walk of Shinsaibashi Shopping Arcade and Amerikamura. Ebisu Bridge and Dotonbori Glico Sign are also within 10 minutes. Shinsaibashi Station is 6 minutes by foot and Nagahoribashi Station is 7 minutes.
4.4
Excellent
5 - Excellent
489
4 - Good
378
3 - Okay
77
2 - Poor
22
1 - Terrible
7

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location!! Many delicious restaurants in the area.
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alex Au
This is a very nice hotel with very convenient location. Just around 5 minutes walk from Shinsaibashi metro station. The hotel is clean and generally enough space for a couple travel. The staffs are polite and very helpful. I will book this hotel again if I travel to Osaka next time.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is comfort, staff is very kind and willing to help
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen in the house. Near by JR station and subway station
Stayed 2 nights in Feb 2020

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