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Oriental Hotel Universal City

Photo gallery for Oriental Hotel Universal City

Front of property
Property entrance
In-room safe, blackout curtains, iron/ironing board, free WiFi

Overview of Oriental Hotel Universal City

Oriental Hotel Universal City

3.5 star property

8.2/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024

Explore the area

  • Popular LocationUniversal Studios Japan3 min walk
  • Popular LocationOsaka Municipal Central Gymnasium5 min drive
  • Popular LocationTempozan Giant Ferris Wheel5 min drive
  • AirportOsaka (KIX-Kansai Intl.)46 min drive

Room options

About this area


Oriental Hotel Universal City is located in Konohana, a neighbourhood in Osaka, and is near a train station and near theme parks. Osaka Castle is a notable landmark and some of the area's popular attractions include Universal Studios Japan and Osaka Aquarium Kaiyukan. Looking to enjoy an event or a game while in town? See what's happening at Kyocera Dome Osaka or Osaka Municipal Central Gymnasium.

What's nearby

  • Universal Studios Japan - 3 min walk
  • Osaka Municipal Central Gymnasium - 5 min drive
  • Tempozan Giant Ferris Wheel - 5 min drive
  • Osaka Aquarium Kaiyukan - 6 min drive
  • Kyocera Dome Osaka - 6 min drive

Getting around

  • Chidoribashi Station - 3 min drive
  • Universal City Station - 6 min walk
  • Osaka (KIX-Kansai Intl.) - 46 min drive


  • スシロー ユニバーサル・シティウォーク大阪店 - 5 min walk
  • Tully's Coffee - 4 min walk
  • マクドナルド - 4 min walk
  • モスバーガー - 4 min walk
  • サイゼリヤ - 3 min walk

About this property

Oriental Hotel Universal City

3.5-star hotel near Universal Studios Japan
Oriental Hotel Universal City is located close to Osaka Aquarium Kaiyukan, and has plenty to offer. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a ballroom
  • A lift, a vending machine and luggage storage
  • A 24-hour front desk and tour/ticket information
Room features
All 330 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and toilets with electronic bidets
  • 49-inch Smart TVs with Netflix, Hulu and streaming services
  • Mini fridges, children's slippers and digital channels



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (JPY 3000 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 2970 for adults and JPY 1500 for children

Family friendly

  • Mini-fridge


  • Ballroom
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site


  • Shared microwave

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating


  • Bath or shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste


  • 49-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Mini fridge


  • Children's slippers
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties



Check-in from 3:00 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1500 for children
  • Covered self-parking fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number 大阪市指令大保環第21-189号

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Oriental Universal City Osaka

Frequently asked questions

Is Oriental Hotel Universal City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 25 Mar,2023, prices found for a 1-night stay for 2 adults at on 19 Apr,2023 start from S$211.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Oriental Hotel Universal City?

Self-parking is available for JPY 3000 per night. Limited spots are available.

What time is check-in at Oriental Hotel Universal City?

Check-in is from 3:00 PM - 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Oriental Hotel Universal City?

Checkout is at 11:00 AM.

Where is Oriental Hotel Universal City located?

Located in Konohana, this hotel is within a 5-minute walk of Universal CityWalk Osaka and Universal Studios Japan. Osaka Aquarium Kaiyukan is 1.9 mi (3.1 km) away. Universal City Station is 6 minutes by foot and Ajikawaguchi Station is 9 minutes.

Can I cancel my reservation for free at Oriental Hotel Universal City and receive a full refund?

Yes, Oriental Hotel Universal City offers free cancellation on select room rates, because flexibility matters! Please refer to Oriental Hotel Universal City cancellation policy on our site for more details about any exclusions or requirements.



Very good

Rating 10 - Excellent. 105 out of 212 reviews" "
" "10 - Excellent 50%
Rating 8 - Good. 62 out of 212 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 26 out of 212 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 9 out of 212 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 10 out of 212 reviews" "
" "2 - Terrible 5%




Staff & service




Property conditions & facilities




10/10 Excellent


Travelled with group
Liked: Staff & service, property conditions & facilities
The staff was amazing help. Also very cool location and shops!
Stayed 2 nights in Mar 2023

10/10 Excellent

Aaron Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel to stay at for easy access to Universal Studios Japan and the various eateries nearby. The hotel suited my family's needs for convenience. The breakfast buffet offers a wide range of options options too. The area can be crowded around the park closing time (especially if rrying to train into Osaka city around evening time) Overall, very pleased with my stay.
Stayed 4 nights in Feb 2023

6/10 Okay


Stayed 3 nights in Feb 2023

10/10 Excellent

Chang Kwon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food in morning buffet
Stayed 3 nights in Jan 2023

6/10 Okay


Liked: Amenities
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location as it was walking distance to universal studios. Did not like the check in service as it lacked the customer service (human contact) especially needed when a not from that country.

8/10 Good


Stayed 5 nights in Nov 2022

10/10 Excellent

kian siang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good room facilities and breakfast..good for family to visit after USJ
Stayed 1 night in Nov 2022

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

4/10 Poor


Travelled with family and small children
Disliked: Staff & service
Somehow booking got messed up, we had to pay extra couple hundred dollars. Staff which is a guy on the back was staring weird, very uncomfortable. Place is just ok nothing special. I wouldn’t stay here again.
Stayed 3 nights in Jun 2022