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Overview of Sonezaki Luxe Hotel

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  • Basic Double Room, Non Smoking, Private Bathroom

    4.4/5 guest room rating

    Room amenities

    • 2 sq m
    • Sleeps 2
    • 1 Double Bed
    More details
  • Double Room

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 1 Large Single Bed
    More details
4.3
Excellent
Rating 5 - Excellent. 55 out of 119 reviews
5 - Excellent 46%
Rating 4 - Good. 46 out of 119 reviews
4 - Good 39%
Rating 3 - Okay. 13 out of 119 reviews
3 - Okay 11%
Rating 2 - Poor. 4 out of 119 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 119 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.1/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
About 7/8 minutes walk from Umeda station. Market nearby is convenient. Room was clean. Don't expect much English from hotel staff.
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
size aside, everything was great!
The lady at the reception was kind enough to give us a bigger room as she said that our original room (which had a double bed meant for two) would not be able to fit our luggage - problem is, we only had one carry on suitcase so I was quite surprised to hear that. I’m really not sure how I would’ve reacted if we had been given our “original room”. The “bigger room” was quite snug as well - we could barely lay out suitcase open on the floor as well. The pillows were quite terrible but everything else was great - the bathroom was well designed and space efficient - the place was quiet and peaceful - and the staff members were pleasant. Great restaurants nearby
Stayed 1 night in Dec 2019

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was awful, the shower head was not adjustable with the water firing at you horizontally. Also, the shower had two settings, a fine mist or rapid jet spray. Most unpleasant shower ever!
Stayed 3 nights in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room with bath facilities.
Stayed 1 night in May 2019

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