Overview of Sotetsu Fresa Inn Osaka-Shinsaibashi

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Guest reviews

4.4 / 5Excellent
381 reviews
Guests rated this property 4.5/5 for cleanliness.


  • Free WiFi
  • Air Conditioning
  • Breakfast Available
  • Laundry


What's nearby

Popular LocationShinsaibashi Shopping Arcade3 min walk
Popular LocationAmerikamura5 min walk
Popular LocationDotonbori Glico Sign11 min walk
AirportOsaka (KIX-Kansai Intl.)51 min drive

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  • Double Room, Non Smoking (Up to 2 Adults)

    Room amenities

    • 12 sq m
    • Sleeps 3
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  • Single Room, Non Smoking

    Room amenities

    • 12 sq m
    • Sleeps 2
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  • Relax Double Room, Non Smoking (Up to 2 Adults)

    Room amenities

    • 16 sq m
    • Sleeps 3
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  • Twin Room, Non Smoking (Up to 2 Adults)

    Room amenities

    • 17 sq m
    • Sleeps 4
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  • Deluxe Twin Room, Non Smoking (Up to 2 Adults)

    Room amenities

    • 25 sq m
    • Sleeps 4
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  • Boutique Twin Room, Non Smoking

    Room amenities

    • 20 sq m
    • Sleeps 4
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About this area


In the city centre, Sotetsu Fresa Inn Osaka-Shinsaibashi is in Osaka's Namba neighbourhood, an area with good shopping. Dotonbori Glico Sign and Tsutenkaku Tower are notable landmarks, and some of the area's popular attractions include Osaka Aquarium Kaiyukan and Universal Studios Japan™. Looking to enjoy an event or a match while in town? See what's going on at Kyocera Dome Osaka. Our guests love the hotel's convenience for public transport: Nagahoribashi Station is 3 minutes by foot and Shinsaibashi Station is 4 minutes.

Visit our Osaka travel guide
Popular Location

What's nearby

  • Shinsaibashi Shopping Arcade - 3 min walk
  • Amerikamura - 5 min walk
  • Dotonbori Glico Sign - 11 min walk
  • Kuromon Ichiba Market - 14 min walk
  • Namba Parks - 5 min drive

Getting around

  • Nagahoribashi Station - 3 min walk
  • Kitntetsu-Nipponbashi Station - 13 min walk
  • Osaka (KIX-Kansai Intl.) - 51 min drive

About this property

Sotetsu Fresa Inn Osaka-Shinsaibashi

3-star Osaka hotel in Namba, walk to Shinsaibashi Shopping Arcade
Dry cleaning, laundry facilities and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Other amenities include a reception hall. All 175 rooms provide conveniences such as fridges and electric kettles, plus free WiFi and flat-screen TVs. Other amenities available to guests include down duvets, in-room massages and hairdryers.
Sotetsu Fresa Inn Osaka-Shinsaibashi offers 175 forms of accommodation with a safe and complimentary slippers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.
Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 1200 for adults and JPY 1200 for children

Family friendly

Dry-cleaning service
Laundry facilities


Reception hall

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Languages spoken



If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)


Designated smoking areas

Room amenities


Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Climate control (heating)


Electronic bidet
Free toiletries
Shower/bathtub combination


Flat-screen TV

Food and drink

Electric kettle


In-room massage
Iron/ironing board (on request)



Check-in between 3 PM and 1 AM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

The name on the booking must match the name on the passport.


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Payment types at the property

American Express
Diners Club
JCB International

Important information


You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1200 for adults and JPY 1200 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property registration number (0090001015)5

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, 4 mins walk to Shinsaibashi station, 3 mins walk to Shinsaibashi shopping street. Room was clean & bright. What I loved most about this hotel was the personal amenities located in the lobby. Cleansers, toner, moisturiser, bath soak, coffee & tea. My favourite was the face mask. Just take what you need each day. DHC brand products. Check in/out was really easy on the machine. Staff very pleasant, I was always greeted when coming & going. Will stay here again when in Osaka.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Feb 2020


  • Liked: Property conditions & facilities
  • Disliked: Cleanliness

Location of the property is very good. Close to most attractions. Staff barely speaks any English so it was difficult to communicate with them during check in or if you have any specific questions. Check in/out is done using a machine - the staff will help you using mostly hand signals. Toiletries are not available in the rooms, you are expected to get them from the lobby and only take what you need for that particular day. It was also strange that coffee or tea is available in the lobby only after 3 PM. The most disappointing thing was on the last day, I did a final check around my bed to make sure I didn't forget any personal items and noticed that on the underside of the duvet, there were a few dried blood spots (dark red in color). Thank God there is a sheet between the guest and the duvet but it's still very disgusting. I didn't bother mentioning it to the hotel staff when I checked out as I wouldn't know how to express myself in a way that they would understand. It wasn't a terrible hotel overall but I would consider other options.

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location! Nice breakfast, many varieties and taste good. Room is small but it’s Japanese standard size.

Stayed 4 nights in Nov 2019