Exterior

Reviews of The Rise Hotel Osaka Namba

3 out of 5
The Rise Hotel Osaka Namba
3-4-21 Shikitsuhigashi, Naniwa, Osaka, Osaka Prefecture

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 193 reviews" "
Rating 8 - Good. 77 out of 193 reviews" "
Rating 6 - Okay. 19 out of 193 reviews" "
Rating 4 - Poor. 4 out of 193 reviews" "
Rating 2 - Terrible. 2 out of 193 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amarhn Rapheque Rowe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fridge wasn’t as cold as I’d like it to be but I didn’t use it that much but apart from that everything was good. Staff were nice and attentive. I would return
Stayed 8 nights in Apr 2024

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Property conditions & facilities
Would not recommend
Stayed 1 night in Apr 2024

8/10 Good

Vanessa

Liked: Cleanliness, amenities
There is minimal service as it is self check in and check out as well as self luggage locking. The laundry room and the machines were a bit old but did their job. Rooms were a bit small but expected for Japan
Stayed 3 nights in Apr 2024

10/10 Excellent

HYUNYONG

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great.
Stayed 1 night in Apr 2024
Response from The Rise Hotel Osaka Nanba on 21 Apr,2024
Thank you very much for staying at Rise Hotel Osaka Namba.I am also very happy to read that you were satisfied with the breakfast.We provide breakfast to our guests who are sightseeing or going out to enjoy a hearty breakfast so that they can enjoy a full day of energy.All of our staff members hope that you will visit us again if you have the opportunity.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Rise Hotel Osaka Nanba on 21 Apr,2024
Thank you very much for staying at Rise Hotel Osaka Namba.We would also like to thank you for your high evaluation.We will continue to provide services that will make our customers even more happy.Did you enjoy sightseeing in Osaka?All of our staff members hope that you will visit us again if you have the opportunity.

10/10 Excellent

Norman

Stayed 2 nights in Apr 2024
Response from The Rise Hotel Osaka Nanba on 21 Apr,2024
Thank you very much for staying at Rise Hotel Osaka Namba.We would also like to thank you for your high evaluation.We will continue to provide services that will make our customers even more happy.All of our staff members hope that you will visit us again if you have the opportunity.

8/10 Good

Hui

Stayed 8 nights in Mar 2024
Response from The Rise Hotel Osaka Nanba on 21 Apr,2024
Thank you very much for staying at Rise Hotel Osaka Namba.We would also like to thank you for your high evaluation.We will continue to provide services that will make our customers even more happy.All of our staff members hope that you will visit us again if you have the opportunity.

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy to get around.
Stayed 4 nights in Mar 2024
Response from The Rise Osaka Namba on 27 Mar,2024
Thank you very much for staying at Rise Hotel Osaka Namba. Did you enjoy sightseeing in Osaka?It is very convenient for sightseeing not only in Osaka but also in Kyoto and Kobe, so we hope to see you again if you have the opportunity.

10/10 Excellent

alice noelle marie, BURBANK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location that is not too busy but about a five block walk to the Namba City train station. There is a Lawsons steps from the hotel, so very convenient for buying water and snacks. The hotel buffet is very good with both western and asian options. It is worth the price to upgrade your hotel stay with the breakfast option as it has a good variety and is of high quality. There are great amenities too at the hotel like fridge, vault, pajamas that are replaced daily, slippers, weighing scale, storage. Overall, i highly recommend this hotel.
Stayed 6 nights in Feb 2024
Response from The Rise Hotel Osaka Namba on 27 Mar,2024
Thank you very much for staying at Rise Hotel Osaka Namba. We hope you enjoyed your stay.I am glad to see that you were very satisfied with the breakfast.We hope that you will have a good breakfast when you go sightseeing so that you can stay energized and active.The hotel is conveniently accessible not only for people from Osaka but also for people from Kyoto and Kobe, so we sincerely hope that we will see you again if you have the opportunity.

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean easy to get taxi.
Stayed 2 nights in Feb 2024
Response from The Rise Hotel Osaka Nanba on 9 Mar,2024
Thank you very much for staying at Rise Hotel Namba.Thank you again for taking the time out of your busy schedule to comment on our hotel.We are very happy that you enjoyed your stay.We look forward to seeing you again.

10/10 Excellent

Jinhyung, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out are both available as self service. Walkable to several subway stations so getting around was never a problem and super convenient. The staff were excellent.
Stayed 4 nights in Feb 2024
Response from The Rise Hotel Osaka Nanba on 9 Mar,2024
hank you very much for staying at Rise Hotel Namba. Thank you again for taking the time out of your busy schedule to comment.We are very happy and encouraged to receive your compliments for our staff.Using the hotel as a base, you can conveniently visit not only Osaka but also Kyoto and Kobe.I sincerely hope that I will have the opportunity to see you again.

6/10 Okay

ADRIANA, Indianapolis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was nice except is too noisy trains go pass by very close to the hotel ! If not it would having perfect stay
Stayed 4 nights in Jan 2024

10/10 Excellent

Kossivi M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Rise Hotel Osaka Namba on 9 Jan,2024
Thank you for staying with us.Thank you for your valuable evaluation.We hope that you will use Rise Hotel Osaka Namba again when you come to Osaka.All of our staff are looking forward to seeing you again.

10/10 Excellent

Katelyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Rise Hotel Osaka Namba on 9 Jan,2024
Thank you for staying with us.Thank you very much for your valuable opinion.We look forward to seeing you again.

6/10 Okay

Zac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Namba park was nice
Stayed 2 nights in Dec 2023
Response from Rise Hotel Osaka Namba on 9 Jan,2024
Thank you for staying with us.Namba Park and Dotonbori are within walking distance.If you are going by train, it is just one stop from Daikokucho Station to Namba.Thank you very much for your valuable opinion.We look forward to seeing you again.

10/10 Excellent

PIN HAN

Stayed 2 nights in Dec 2023
Response from Rise Hotel Osaka Namba on 9 Jan,2024
Thank you very much for staying at our hotel.Thank you for your valuable feedback.We hope that you will use Rise Hotel Osaka Namba again when you come to Osaka.All of our staff are looking forward to seeing you again.

10/10 Excellent

Kyeongwon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet despite of railways nearby
Stayed 1 night in Dec 2023
Response from Rise Hotel Osaka Namba on 9 Jan,2024
Thank you very much for staying with us this time.Thank you for your valuable feedback.We hope that you will stay at Rise Hotel Osaka Namba again.We look forward to seeing you again.

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay room was nice and clean.
Stayed 3 nights in Oct 2023
Response from Rise Hotel Osaka Namba on 7 Dec,2023
Thank you very much for staying at Rise Hotel Osaka Namba.Thank you very much for taking the time out of your busy schedule to post a review with a perfect score of 5.All of our staff will continue to work hard to create a hotel that will please our customers.We look forward to welcoming you back to our hotel when you come to Osaka again.

10/10 Excellent

Michael Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay all round.
Booked at super last minute. Great hotel. Clean, comfortable, good sized rooms and great staff. What more could you want ? Great location for metro and a couple of great places to eat and great coffee around the corner. So glad I lucked upon it. Oh the bar has a great rooftop drinking area if the weather isn’t too cold. Great views.
Stayed 4 nights in Feb 2020
Response from Hotel WBF Namba Ebisu Lynn on 2 Mar,2020
Dear guest, Thank you very much for staying with us. We all are glad that you have enjoyed your stay at our hotel. We are looking forward to seeing you next time.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A little small and inconvenient but cosy. Have to walk a distance to the JR station or to food. Only Lawson is closeby
Stayed 5 nights in Dec 2019
Response from Pete on 18 Jan,2020
Thank you for using our hotel. Also we appreciate to your comment like this. But we feel sorry that you had to walked to go JR station or eating food. We will try our best to keep our customer`s satisfying. If you have second chance to visit Osaka, please visit our hotel again. We will look forward to seeing you again in our hotel. Thank you. Hotel WBF Nambaebisu Reception Kwon.

8/10 Good

Doan

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniences to subway, grocery, supermarket and restaurant, a traveller that would need.
Stayed 6 nights in Nov 2019
Response from Mikiko Sakai Hotel WBF Namba Ebisu on 26 Nov,2019
Thank you very much for staying with us. Our hotel is located near the convenience store,station and any other sightseeing spots in Osaka,so it is convenient for our guests. Anyway,we are all glad to hear that you really enjoyed your stay in our hotel. We all look forward to seeing you again. Thank you.

10/10 Excellent

corey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great.
People are very friendly. Rooms are small but what to expect it's Japan. Very clean
Stayed 1 night in Sep 2019
Response from Hotel WBF staff Sakai on 14 Sept,2019
Thank you very much for staying with us. We are all glad to hear that you really enjoyed your stay in our hotel. We all look forward to seeing you again

10/10 Excellent

Kelly Yan Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in Aug 2019
Response from Hotel WBF nambaebisu on 3 Sept,2019
Thank you for your reservations!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complain wish we can stay longer. Everything is clean and all amenities are great!
Stayed 1 night in Apr 2019
Response from Hotel WBF staff KWON on 19 May,2019
First of all, Thanks you for using our hotel. and we appreciate to your nice comment. we are glad to hear that you enjoyed your trip with us. We hope to see you again in this hotel.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the price paid. Only thing to highlight is that since it’s in Japan room size is small to the ones I am used to. Overall I had a lovely time here.
Stayed 1 night in Mar 2019
Response from Hotel WBF staff KWON on 13 Apr,2019
First of all, Thanks you for using our hotel. we are happy to hear that you enjoy your stay in our hotel. i hope to see you again in this hotel.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lawson is next to hotel and walk 2 min (180 m) to imamiyaebisu station easy to numba staion
Stayed 4 nights in Mar 2019

6/10 Okay

carmen

Disliked: Cleanliness
average service, needs to improve on cleanliness
Chose this hotel because is a 10 mins walk from the railway way exit to the airport. Ended up getting a taxi anyways. Unlike other Japanese hotel, there’s no free water nor coffee in the morning. Found blood stains on the bedding and will not return. Please clean the room properly.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Good location as it could be easy accessed by 5 minutes walk from metro’s daikokucho station and Naikai railway‘s Namba station.Room clean and nice.Much more new than any other business hotel.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018
Response from Front Stuff SU on 11 Oct,2018
Thank you very much for choosing to stay with us. We truly appreciate your evaluation. We are looking forward to your next visit.

8/10 Good

hiroko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeppのすぐそばで、コンビニもあり便利。 朝はすぐ近くの市場でお刺身も食べ、 Zeppに行く人にはオススメです。
Stayed 1 night in Apr 2024

8/10 Good

HIROAKI

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from The Rise Hotel Osaka Nanba on 21 Apr,2024
この度はライズホテル大阪なんばにご宿泊いただきまして誠にありがとうございます。お忙しい中、クチコミに投稿いただきまた高評価いただきまして重ねて御礼申し上げます。是非また機会がございましたらお越しくださいますことをスタッフ一同心よりお待ちいたしております。

10/10 Excellent

Masashi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔でスタッフの方も丁寧に対応頂きました。
Stayed 2 nights in Apr 2024
Response from The Rise Hotel Osaka Nanba on 21 Apr,2024
この度はライスホテル大阪なんばにご宿泊いただきまして誠にありがとうございます。大変高評価いただき重ねて御礼申し上げます。スタッフにもお褒めの言葉をいただき、今後の励みとなります。これからもよりお客様に喜んでいただけますようなサービスの提供ができますように日々精進してまいります。是非また機会がございましたらお目にかかれますことを心より願っております。

10/10 Excellent

Natthanan, Kochan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานบริการดีมากๆให้ความช่วยเหลือได้เป็นอย่างดี สิ่งอำนวยความสะดวกครบ เตียงนอนหลับสบายขนาดห้องกำลังดีเตียงนอนหลับสบายขนาดห้องกำลังดี
Stayed 3 nights in Apr 2024
Response from The Rise Hotel Osaka Nanba on 21 Apr,2024
ขอบคณมากสำหรบการเขาพกทโรงแรมไรสโอซากานมบะเรามความยนดเปนอยางยงทไดรบคำตชมซงจะเปนกำลงใจใหกบพนกงานของเราทกคนเราตองการทจะใหบรการทจะทำใหลกคาของเราพอใจตอไปพนกงานของเราทกคนหวงวาคณจะกลบมาเยยมชมเราอกครงหากคณมโอกาส

10/10 Excellent

YOUNGBAE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is kind
Stayed 3 nights in Apr 2024
Response from The Rise Hotel Osaka Nanba on 21 Apr,2024
Thank you very much for staying at Rise Hotel Osaka Nba.I am very happy to read your compliments about our staff.It's very encouraging.We will continue to provide services that please our customers.We sincerely hope that you will visit us again.

6/10 Okay

Rock

ZEPP NAMBAのすぐ隣なのでライブに行くときは便利です。コンビニもすぐ近くて助かります。 室内の冷蔵庫の安定が悪くてガタガタしてたのが気になりました。後ろのケーブルのせいで奥まできちんと入ってないからだと思いますが、安定してないから扉を開けると本体ごと動いてしまうし斜めになるから中のものも転がり出そうになるところは改善して欲しいです。
Stayed 1 night in Mar 2024
Response from The Rise Hotel Osaka Nanba on 21 Apr,2024
この度はライズホテル大阪なんばにご宿泊いただきまして誠にありがとうございます。折角ご宿泊いただきましたのに、冷蔵庫の設置に不備がありご迷惑をお掛けいたしまして大変申し訳ございません。客室のチェックを行い改善いたします。今後こういったことが無いように日々点検してまいりたいと思います。また機会がございましたらお目にかかれますことを心より願っております。

10/10 Excellent

Natthanan, Kochan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ใกล้ตลาดปลา kizu market เงียบ สงบ พนักงานให้ความช่วยเหลือดี
Stayed 3 nights in Mar 2024
Response from The Rise Hotel Osaka Namba on 27 Mar,2024
ขอบคณมากสำหรบการเขาพกท Rise Hotel Osaka Nambaคณเคยไปตลาดเชาใกลโรงแรมหรอเปลา?ฉนดใจมากทไดอานคำชมของคณเกยวกบพนกงานของเรา เราจะพยายามตอไปทกวนเพอใหบรการทจะทำใหลกคาของเราพงพอใจเราตงอยในทำเลทสะดวกไมเพยงแตในโอซากา แตยงอยในเกยวโตและโกเบดวย ดงนนเราหวงวาจะไดพบคณอกครงหากคณมโอกาส

10/10 Excellent

Tian Han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 3 nights in Mar 2024
Response from The Rise Hotel Osaka Namba on 27 Mar,2024
Thank you very much for staying at Rise Hotel Osaka Namba. We hope you enjoyed your stay.I am very happy to read that you received a high evaluation.We will continue to provide services that will further satisfy our customers, so we sincerely hope that we will have the opportunity to see you again.

10/10 Excellent

HONGGYU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tha Rise Hotel Osaka Namba on 27 Mar,2024
Thank you very much for staying at Rise Hotel Osaka Namba.Thank you again for your high evaluation. very encouragingWe will continue to provide services that will further satisfy our customers, so we sincerely hope that we will have the opportunity to see you again.

8/10 Good

Yuk Wah Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff with very limited english service, but they tried their effort to communicate which is very appreciated. One of their front desk staff, a young lady with short hair who was on-duty on 29/2/2024 night, she has a very good observation, she knows that I don't have an umbrella and she provided me a one when there is raining outside. Overall, it is a good place to stay.
Response from The Rise Hotel Osaka Nanba on 9 Mar,2024
Thank you very much for staying at Rise Hotel Namba.Thank you again for taking the time out of your busy schedule to comment on our hotel.We are very happy and encouraged by your positive comments regarding our staff.We will continue to provide services that will make our customers happy.We sincerely hope that we will have the opportunity to see you again.

4/10 Poor

MING HUNG

Stayed 6 nights in Feb 2024

8/10 Good

SEUNGWOOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

shimizu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝フロントにタクシーを呼んで頂いたり忘れ物の郵送をお願いしたところ快く引き受けてくださり、受付の方の対応も良くてありがたかったです。 また利用したいです
Stayed 1 night in Jan 2024

4/10 Poor

koji

Business traveller
Disliked: Cleanliness, property conditions & facilities
清掃について
部屋の掃除がダメ ティッシュボックス内にゴミがあったり、テーブルにセロテープが貼っていてそのままにしている。
Stayed 1 night in Jan 2024
Response from ライズホテル大阪なんば on 23 Jan,2024
この度はライズホテル大阪なんばにご宿泊いただきまして誠にありがとうございます。数あるホテルの中から当ホテルをお選びいただいたのに、清掃が行き届いておらず心よりお詫び申し上げます。貴重なご意見として社内で共有させていただきます。

6/10 Okay

JIHYUN

Travelled with group
Disliked: Room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

kaede

Stayed 1 night in Jan 2024

6/10 Okay

Shigeaki

Business traveller
Stayed 2 nights in Jan 2024

6/10 Okay

NARIYASU

Travelled with family and small children
①部屋は新しくて綺麗です。 ②交通手段は何処に行くにも便利な場所。 ③スタッフの対応はまあまあ。 ④コンビニが目の前に有り便利です。 ⑤日帰り温泉施設が直ぐ近くにあって良かった。
Stayed 4 nights in Jan 2024
Response from Rise Hotel Osaka Namba on 21 Jan,2024
この度は、ライズホテル大阪難波をご利用いただきまして誠にありがとうございます。当ホテルは観光地にも近く大変便利な立地でございます。貴重なご意見を賜り、誠にありがとうございます。またのお越しを心よりお待ち申し上げております。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
少し早く着いたのですがチェックインさせていただきました。部屋は清潔で快適に過ごせました。館内着がズボンタイプで個人的によかったです。 線路が近いのだ少し電車の音が気になります。
Stayed 1 night in Jan 2024
Response from ライズホテル大阪なんば on 14 Jan,2024
この度はライズホテル大阪なんばにご宿泊いただきまして誠にありがとうございます。お部屋の清掃や館内着について、ご満足いただけたご様子でなによりでございます。電車の音につきましては今後の改善課題とさせていただきます。貴重なお時間をいただいてのクチコミに、厚く御礼申し上げます。