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Overview of The Westin Osaka

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Featured image
Indoor pool
Indoor spa bath
Premium bedding, down duvets, minibar, desk
Premium bedding, down duvets, minibar, desk

The Westin Osaka

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationUmeda Sky Building4 min walk
    Popular LocationGrand Front Osaka Mall10 min walk
    Popular LocationHerbis Plaza16 min walk
    AirportOsaka (KIX-Kansai Intl.)54 min drive

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About this area

Osaka

Located in Osaka's Kita neighbourhood, The Westin Osaka is in the city centre and near a metro station. Osaka Castle and Tsutenkaku Tower are notable landmarks, and some of the area's popular attractions include Universal Studios Japan and Osaka Aquarium Kaiyukan. Looking to enjoy an event or a match? See what's going on at Kyocera Dome Osaka or Osaka-jล Hall.
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Map
Popular Location

What's nearby

  • Umeda Sky Building - 4 min walk
  • Grand Front Osaka Mall - 10 min walk
  • Herbis Plaza - 16 min walk
  • Utsubo Park - 3 min drive
  • Tenjimbashi-Suji Shopping Street - 4 min drive

Getting around

  • Nakatsu Station (Hankyu) - 9 min walk
  • Fukushima Station - 12 min walk
  • Osaka (KIX-Kansai Intl.) - 54 min drive

Restaurants

  • Where to eat
  • AMADEUS โ€“ Garden-view restaurant.
  • KOKYU โ€“ Serves lunch and dinner.
  • HANANO โ€“ Serves lunch and dinner.
  • LOBBY LOUNGE โ€“ Serves lunch.

About this property

The Westin Osaka

Luxury Osaka hotel in Kita, walk to Umeda Sky Building
Along with 3 restaurants, this hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/cafรฉ and a sauna are on-site. All 303 soundproofed rooms provide free WiFi, free wired Internet and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include fridges, premium bedding and LED TVs.
The Westin Osaka offers 303 forms of accommodation which are accessible via exterior corridors and feature minibars and free newspapers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 2000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10:30 AM: JPY 3800 for adults and JPY 1900 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Conference space (603 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from April 25 2021 to May 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3800 for adults and JPY 1900 for children (approximately)
  • Airport shuttle fee: JPY 1600 per person (one-way)
  • Airport shuttle fee per child: JPY 800 (one-way), (up to 12 years old)
  • Self-parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests under age 16 are not permitted in the pool except during the summer season.
This property does not allow children age 12 and under to access the Executive lounge after 6 PM.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transport to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool

Property is also known as

Osaka Westin
Westin Hotel Osaka
Westin Osaka
The Westin Osaka Hotel Osaka
Westin Osaka Hotel
The Westin Osaka Hotel
The Westin Osaka Osaka
The Westin Osaka Hotel Osaka

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 594 out of 996 reviews
5 - Excellent 60%
Rating 4 - Good. 315 out of 996 reviews
4 - Good 32%
Rating 3 - Okay. 58 out of 996 reviews
3 - Okay 6%
Rating 2 - Poor. 20 out of 996 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 996 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Westin Osaka
My wife and I really enjoyed our stay at the Westin Osaka. They had very good English speaking staff that were very helpful with giving us great recommendations on what to see in Osaka and Kyoto, how to get around, and where to eat. The room was very nice and they had great Christmas decorations.
Stayed 1 night in Dec 2020

5/5 Excellent

Stayed 1 night in Jul 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Access (by car) from the expressway was easy. The underground garage was brightly lit and clean. The only point of dissatisfaction was that although our reservation was for 2 adults and a child, there was no nightwear for my son. The front desk apologized, explained that they don't have children's sizes, and then brought us an additional pair of adult PJs. All of that is okay if it is explained in advance.
Stayed 1 night in Apr 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had faced the City/train station side & with wall to wall glass windows & arriving at nigjt, the view was spectactular. Lovely decor throughout.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Osaka.
Hotel facilities and services are excellent. One of the best hotel stay in Osaka. Shuttle bus services are on time and convenient.
Stayed 4 nights in Jan 2020