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"Staff was great "

"Our room was amazing and spacious and the view was SO beautiful!! Your housekeeping staff was so friendly and helpful and kept our room fresh and clean every day!! Your repair maintenance man carried a new TV to our room when it didn't work and replaced it. Your bartenders and food staff go above and beyond to make sure that we eat well and stay hydrated!! The food is amazing and the selection is delicious, from the fish tacos, hamburgers, and cheesy fries, to the amazing breakfast buffet, and Asian and Italian night options!! The coffee shop made waking up just that much better!! The Altitude special service area was an extra perk!! It made us feel very special!! The infinity pool and entertainment staff truly made special memories for us!! Water aerobics, foam party, bingo, pool volleyball, aqua Zumba, the dancers, karaoke, and the view of the ocean was amazing!! I want to tell you that your staff is truly your greatest strength!! When the events that happened on Sunday took place, your staff had to deal with so much more chaos, but they came through it with grace and understanding and I have never felt more safe!! They worked through it all on a skeleton crew but they did it together and it really showed!! They pivoted and provided their best with who and what they had to work with and we were able to continue with our vacation without too much disruption. Thank you for helping make our vacation so memorable and special!!"

"Our stay at Barcelo was 10/10. The rooms are huge, pools are great with lots of chairs, and the staff are so sweet and helpful. We had an incredible stay, thank you Barcelo Puerto Vallarta!"

"Food was very good, staff very good,friendly room very clean "

"Awesome entertainment and great staff overall "

"Yes for everything - our room was clean, staff was friendly, and we loved the palapas at the beach. Servers were very friendly - we enjoyed visiting with them!"

"Great service & Very friendly and accommodating staff. The Villa was spacious and very clean . Amazing view of the Ocean. Good food & drinks. All together an amazing experience for me and my family. "

"All of the above!"

"Clean resort, great service, friendly staff and excellent food! The only thing disappointing was the evening entertainment. It was mostly bingo and trivia which is well below resort standards IMO. We ended up leaving the resort most evenings to find decent entertainment "