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Reviews of Lovers Point Inn

2 out of 5
Lovers Point Inn
625 Ocean View Blvd, Pacific Grove, CA

Reviews

7.4

Good

Rating 10 - Excellent. 303 out of 1002 reviews" "
Rating 8 - Good. 292 out of 1002 reviews" "
Rating 6 - Okay. 207 out of 1002 reviews" "
Rating 4 - Poor. 114 out of 1002 reviews" "
Rating 2 - Terrible. 86 out of 1002 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Nazario

Stayed 2 nights in Apr 2024

4/10 Poor

James

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is definitely not as nice in person. Parking is not great. Price is high for a basic motel.
Stayed 1 night in Apr 2024

2/10 Terrible

Juan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Great location, across the street from Lover's Point Beach. Very walkable to local attractions and restaurant options. Our family is from here so various members have stayed at this motel throughout the years. It says "Under new management" so hopefully my following comments will be taken to heart & they will send their staff to management courses focused on professionalism, problem solving, & how to speak to customers. When we arrived at 3pm for check-in, we saw a sign that said "Check-in is 4pm early check-in is at earliest 3pm". Nobody was in the office. We waited, called out & called on the phone...nothing, nobody. We walked around the block, came back, finally a yound disheveled man came in and said "A maid called out, we are behind, I don't know when your room will be ready!" Okay...no time estimate, nothing helpful or apologetic...so we walked some more! Luckily Pacific Grove is beautiful. We return after 4pm and this guy is driving away. A new young tattooed kid is at the front desk. We inquire about our room. The response was so rude and snarky, we were literally taken a back! Straight quotes "I already told you I don't know when your room will be ready & you keep asking me the same questions!" And "Look Buddy why don't you just give me your number and I'll call you when it's ready" We walked to go get dinner & returned with friends. They were shocked at the rudeness when we walked back into the office. Will never return here! There are other options!
Stayed 2 nights in Apr 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Highly recommend and will stay in the future
Stayed 1 night in Apr 2024

10/10 Excellent

Derrick

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Gorgeous view
Stayed 1 night in Apr 2024

10/10 Excellent

Dmitry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is great!
Stayed 2 nights in Apr 2024

10/10 Excellent

Debanjan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very easy/quick check-in/out. front desk folks were super. location was fantastic for our purpose. so, walk-able.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Nothing fancy but a fabulous location, a clean room and a good bed. A great value!
Stayed 2 nights in Apr 2024

4/10 Poor

Philip J

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Despite great effort to modernize property, electronics do not work well here. Bathroom too small. Lots of noise from adjoining rooms. Desk check -in was very fast , incomplete. Underground parking is really bad. Rooms need microwave ovens. Not sure front desk knew or cared about customers. Seemed like no interest or appreciation of customer. Check out was drop key in basket, no receipt or even offer of receipt. Monterey seems a huge fail in customer service, not returning soon, if at all. Expedia interaction was really poor abd i will AVOID, using Expedia and their associates as much as possible. This not just a series of point and click transactions...really atrocious for people with disabilities.
Stayed 2 nights in Apr 2024

6/10 Okay

Rafael

Travelled with family
Disliked: Staff & service, amenities
The location was absolutely wonderful at Lovers point park and beach.
Stayed 2 nights in Apr 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
I kept asking God, "Could this get any better?!" and then it would! Beautiful location that feels safe, lovely views (I had the 3rd floor balcony room)...I enjoyed the cucumber-melon hand soap and the complementary make-up wipes. My room had a table & chairs in the bedroom and another set on the balcony. It's a 1-minute walk from one of the most beautiful sunset views in the country (watch for the sea otters!). Several restaurants and bakeries are within a 10-minute walk from the Inn. The bed was comfortable. Only complaint was that the heater woke me up every time it cut on/off...and the trash truck came about 5 different times in the morning (beep! beep! beep!).
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service
Outside renovations, it looks nothing like the picture online. Room was nice, and beautiful view!
Stayed 1 night in Apr 2024

10/10 Excellent

Bradley, Vacaville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Room was clean. Great view of the ocean. Bed was great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert, Lagna Niguel

Stayed 1 night in Mar 2024

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Been here before. Great place for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

lupe

Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is beautiful. I have a lovely view of the ocean and the entire beachfront and paths are a block away. There's a beautiful park across the street and the ocean on the other side of it. An amazing grocery store 1 mile away with a beautiful walk. Lovely neighborhood. Nothing fake or fancy here just very sweet. We were so impressed we decided to stay another night. Also double queen bedroom was spacious with a lot of good places to put things away and very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Parsa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good, what'd you expect for a small inn
Stayed 2 nights in Apr 2024

6/10 Okay

Roberto

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Liked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Reggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice mellow place to stay.
Stayed 2 nights in Mar 2024

6/10 Okay

Dhantha

Stayed 1 night in Mar 2024

4/10 Poor

Tom

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Photos and descriptions on their website do not reflect reality.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert, sunnyvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, short distance walk to beach trail, we enjoy staying at Lovers Point.
Stayed 1 night in Mar 2024

8/10 Good

jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom too small
Stayed 2 nights in Mar 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location and the view from our window! Property was quiet. The bed was very, very comfortable. The stale smell of the room was unpleasant and the bathroom was very, very small.
Stayed 3 nights in Mar 2024

10/10 Excellent

Douglass

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicer on the inside than the outside
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from front desk on 12 Mar,2024
thank you for your feed back.

6/10 Okay

Dagmar

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We stayed on ground/1st floor level in room with queen bed. Pros: Front desk service was amazingly fast and friendly. Parking was ok. Heater was working and kept the room warm. Cons: Room - not renovated, old and felt as quickly patch up job. No room service is provided unless you specifically request it or full maid service only staying 3 days. Shower head was old and bathtub drain black/moldy. The room was right next to the housekeeping service room and front desk, so we could hear a lot of service noise. During the day, we were not really there but in the night, loud tv and ringing from front desk is heard when guest comes in. Registration parking points all the headlights to that room. The room had curtains but easy to see through/ no black-out curtains, no privacy. Tv was anthena grainy and no working remote. Ants and ant traps were under the sink. Not kid friendly and definitely not worth the price.
Stayed 3 nights in Feb 2024
Response from Lovers Point Inn Staff on 5 Mar,2024
We appreciate all feedback. Thank you for bringing this issue to our attention.

6/10 Okay

Sofia

Stayed 2 nights in Feb 2024

6/10 Okay

Johnathan

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very friendly and were able to accommodate with room changes. Some of the rooms on this property need some TLC.
Stayed 2 nights in Feb 2024
Response from Lovers Point Inn Staff on 5 Mar,2024
We’re so happy to hear from you! Thank you for your valuable feedback.

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE LOVED IT HERE!!!
Stayed 1 night in Feb 2024
Response from Lovers Point Inn Staff on 5 Mar,2024
We’re so happy to hear from you! specially that you had a grate time staying with us, Thank you for your valuable feedback.

6/10 Okay

Feliza

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Limited parking. If you get back at night, you’ll likely not find parking on-site. One of the front desk guys was not friendly, the other two were fine. The room itself was ok. Good size, clean.
Stayed 3 nights in Feb 2024
Response from Lovers Point Inn Staff on 5 Mar,2024
We appreciate all feedback. Thank you for bringing this issue to our attention.

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean. It could use some updates outside with paint.
Stayed 1 night in Feb 2024
Response from Lovers Point Inn Staff on 5 Mar,2024
We’re so happy to hear from you! Thank you for your valuable feedback.

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is definitely old and not fancy by any stretch of the imagination. However, the price point doesn’t dictate luxury accommodations. This hotel is across the street from a gorgeous beach and trail. The facility, though old, was very clean and spacious. I’d stay here again
Stayed 2 nights in Feb 2024
Response from Lovers Point Inn Staff on 5 Mar,2024
We’re so happy to hear from you! Thank you for your valuable feedback.

10/10 Excellent

Philip, Lompoc

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great except for the parking garage. Extremely difficult to exit with the one way parking needing to turn around in the garage to get out..
Stayed 2 nights in Dec 2023
Response from Lovers Point Inn Staff on 21 Feb,2024
We’re so happy to hear from you! Thank you for your valuable feedback.

4/10 Poor

Lindsay

Travelled with partner
Disliked: Amenities, property conditions & facilities
Across from the waves
Stayed 2 nights in Feb 2024
Response from Lovers Point Inn Staff on 21 Feb,2024
We’re so happy to hear from you! Thank you for your valuable feedback.

8/10 Good

Rockie

Liked: Cleanliness
Disliked: Property conditions & facilities
Ight
Stayed 1 night in Feb 2024
Response from Lovers Point Inn Staff on 21 Feb,2024
We’re so happy to hear from you! Thank you for your valuable feedback.

10/10 Excellent

Mimi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel was super nice to us. Great breweries and restaurants nearby . Awsome view of the beach. We will definitely come back.
Stayed 5 nights in Jan 2024
Response from Lovers Point Inn Staff on 21 Feb,2024
We’re so happy to hear from you! Thank you for your valuable feedback.

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for an older, and I mean older hotel. If your use to a firm mattress this will disappoint. Its a vacation, right? Rooms have what a traveler needs, microwave, phone ports and restaurants within a 10 minute walk. Upstair guest have zero respect for anyone but themselves. If your looking for a relatively quiet nights sleep, this is going to disappoint. The staff does what they can to help solve these issues but people will be people. The good thing about the noise though is everyone eventually goes to sleep. Would we stay there again? Yes, but on the top floor.
Stayed 2 nights in Feb 2024
Response from Lovers Point Inn Staff on 21 Feb,2024
We’re sorry to hear that you didn’t have a great experience with our service. We appreciate all feedback. Thank you for bringing this issue to our attention.

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and i stay here every time that we visit Monterey. Rooms are clean and comfortable. Some rooms could use a bit of a renovation, but that doesn't affect the overall quality of the stay
Stayed 3 nights in Jan 2024
Response from Lovers Point Inn Staff on 21 Feb,2024
We’re so happy to hear from you! Thank you for your valuable feedback.

10/10 Excellent

Zachary

Travelled with family
Liked: Amenities
Nice location
Stayed 3 nights in Jan 2024
Response from Lovers Point Inn Staff on 21 Feb,2024
We’re so happy to hear from you! Thank you for your valuable feedback.

10/10 Excellent

Angelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was seconds away from dining and beach. Great area and stay
Stayed 1 night in Jan 2024
Response from Lovers Point Inn Staff on 21 Feb,2024
We’re so happy to hear from you! Thank you for your valuable feedback.

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking the construction lift vehicle over the weekend in the parking lot wasn’t the best/safest.
Stayed 2 nights in Jan 2024
Response from Lovers Point Inn Staff on 21 Feb,2024
We appreciate all feedback. Thank you for bringing this issue to our attention.

8/10 Good

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was nice. Absolutely loved the view from the balcony. Though the beds were not the most comfortable … it was still an enjoyable stay. I will definitely book again in the future !
Stayed 2 nights in Jan 2024
Response from Lovers Point Inn Staff on 21 Feb,2024
We’re so happy to hear from you! Thank you for your valuable feedback.

10/10 Excellent

Robert

Stayed 2 nights in Jan 2024
Response from Lovers Point Inn Staff on 21 Feb,2024
We’re so happy to hear from you! Thank you for your valuable feedback.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in an awesome location! Many thanks to Daniel for making our anniversary weekend a special one!
Stayed 1 night in Jan 2024
Response from Lovers Point Inn Staff on 21 Feb,2024
We’re so happy to hear from you! Thank you for your valuable feedback.

10/10 Excellent

Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lovers Point Inn Staff on 21 Feb,2024
We’re so happy to hear from you! Thank you for your valuable feedback.