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Sanctuary Pakbeng Lodge

3.0 star property
Riverfront hotel with full-service spa and free breakfast

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Photo gallery for Sanctuary Pakbeng Lodge

Outdoor pool
Minibar, desk, blackout curtains, soundproofing
Aerial view
Lobby
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pet-friendly
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Balcony

Minibar, desk, blackout curtains, soundproofing

Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
  • 32 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Balcony

Minibar, desk, blackout curtains, soundproofing

Deluxe Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Ceiling fan
Blackout curtains
Private bathroom
Minibar
Free bottled water
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room, Balcony

Minibar, desk, blackout curtains, soundproofing

Superior Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Ceiling fan
Blackout curtains
Private bathroom
Minibar
Free bottled water
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Suite Double or Twin Room

Minibar, desk, blackout curtains, soundproofing

Suite Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Minibar, desk, blackout curtains, soundproofing

Superior Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Minibar, desk, blackout curtains, soundproofing

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Double Or Twin Room With Mekong Elephant Experience Tour

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
Ban Done Khame, Pakbeng

What's nearby

  • Pakbeng Pier - 5 min walk - 0.5 km
  • Pakbeng Market - 12 min walk - 1.0 km

Restaurants

  • ‪Dokkhoun Restaurant - ‬6 min walk
  • ‪Sabaidee - ‬6 min walk
  • ‪Khopchaideu Restaurant - ‬3 min walk
  • ‪Hassan - ‬6 min walk
  • ‪Hive Bar - ‬10 min walk

About this property

Sanctuary Pakbeng Lodge

Eco-certified hotel near Pakbeng Pier
Located close to Pakbeng Market, Sanctuary Pakbeng Lodge provides free continental breakfast, a terrace and a garden. Treat yourself to a massage at the on-site spa. The on-site restaurant offers dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • A free local area shuttle, express check-out and express check-in
  • A banquet hall, ATM/banking services and a porter/bellboy
Room features
All guest rooms at Sanctuary Pakbeng Lodge include comforts, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with showers
  • Balconies, ceiling fans and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Lao

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free cruise terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Property is also known as

Sanctuary Pakbeng Lodge
Sanctuary Pakbeng
Pakbeng Hotel Pakbeng
Sanctuary Pakbeng Lodge Hotel
Sanctuary Pakbeng Lodge Pakbeng
Sanctuary Pakbeng Lodge Hotel Pakbeng

Frequently asked questions

Does Sanctuary Pakbeng Lodge have a pool?

Yes, this property has an outdoor pool.

Is Sanctuary Pakbeng Lodge pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Sanctuary Pakbeng Lodge?

Self-parking is free at this property.

What time is check-in at Sanctuary Pakbeng Lodge?

Check-in start time: 2 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Sanctuary Pakbeng Lodge?

Checkout is at noon.

Where is Sanctuary Pakbeng Lodge located?

Situated on a river, this spa hotel is within a 10-minute walk of Pakbeng Pier and Pakbeng Market.

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Sanctuary Pakbeng Lodge Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 34 out of 44 reviews
Rating 8 - Good. 7 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful one night here. We loved our room and the foot massages we got there. Our dinner was great and breakfast too. Lovely staff and all were very helpful
Stayed 1 night in Dec 2024

6/10 Okay

natalie

Liked: Cleanliness, property conditions & facilities
Nothing terrible but nothing stood out either. Nice views from the room but not worth the cost compared to the surrounding properties.
Stayed 1 night in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff were really helpful and friendly. Lovely view
Stayed 1 night in Jul 2019
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Place

It was wonderful.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Beautifully furnished, clean room with great views of the river. Staff were excellent, spoke good English and very helpful
Stayed 1 night in May 2017

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

We had a very brief stay at this beautiful hotel. Staff were amazing with a very big welcome from Ben the manager. Rooms were beautiful with all the amenities you need. The view was amazing and the town while very primitive, very interesting. Would have liked to stay another night the appreciate the area.
Stayed 1 night in Jul 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room overlooking the Mekong

A beautiful hotel on the top of the hill overlooking the Mekong River. They picked me up at the boat and transported me to an oasis. This place was a great way to relax after my 6 hour boat ride to get there. The people that worked there were friendly and the view from my patio was amazing. I loved watching the sun set over the river. I only wish I could have had more time to enjoy this place before starting my second day journey to Luang Prabang.
Stayed 1 night in Jan 2023

6/10 Okay

Leif

Liked: Cleanliness
Disliked: Staff & service
Caution…. The hotel did a bait and switch on me. What you see in the photos on Travelocity isn’t necessarily what you will receive. I booked and paid for a balcony suite. Instead, I was given a ground floor room. “Sorry, it’s already full.” Instead of taking any sort of responsibility, they blamed everyone but themselves. They even had the audacity to say that I was the first booking they ever had off of Travelocity. I would use caution before booking with them.

10/10 Excellent

Markus Stocker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eine Insel der Ruhe

Dieses Hotel ist wirklich toll. Gleich nach der Ankunft mit dem Slow Boat am Pier wartet schon der hoteleigene Transfer. Dieser ist kostenlos und muss nicht extra vorbestellt werden. Dann gibts einen Welcome Drink beim Einchecken und für Gäste mit Exclusive Rooms einen erneuten kurzen Transfer zum "oberen" Haus, das im Prinzip eigentlich ein separates zweites Hotel mit eigenem Restaurant ist. Die Aussicht ist grandios, genauso wie das sehr feine Abendessen.
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with stunning view

Very nice Hotel with stunning view- very good restaurant and excellent breakfast. Very helpful and friendly staff.Spacious and comfortable room.
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel avec très belle vue sur le Mékong. Pas de restauration autour, il faut manger à l'hôtel (menu à 12$) Piscine très agréable avec vue sur le Mékong. Petit déjeuner servi à table
Stayed 1 night in Jul 2024

10/10 Excellent

Helen

Stayed 1 night in May 2024

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sensational hotel

What a fabulous hotel is the Pakbeng Sanctuary Lodge. A stunning view over the Mekong River, beautiful rooms and a lovely bar/ restaurant. There are 2 areas, the lower with superior rooms, a restaurant and swimming pool, and the upper with deluxe rooms and suites, also with a separate restaurant. We were upgraded to a suite and it was luxurious. The food is lovely and the drinks cold. The included breakfast was tasty.
Stayed 1 night in Feb 2024

8/10 Good

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande

Une vue incroyable sur le Mékong. Préférez les chambres à l’étage. Manager français sympa et serviable. Restauration menu unique correct. Un peu éloigné du centre mais tant mieux. Service de navettes.
Stayed 1 night in Feb 2023

10/10 Excellent

AG, Lisboa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, except breakfast that was average and bellow what to expect
Stayed 1 night in Feb 2020

10/10 Excellent

M C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You must stay more than one night. Trip highlight.

An absolute marvelous hotel overlooking the Mekong. If you're travelling down by boat either way make the effort to stay 2 nights and not rush off on the next morning boat. Be awakened by elephants trumpeting on the banks opposite. The rooms are plush and spacious the staff are exceptional,big thanks to Fon. Great management team. And Wendy Leggat who runs the elephant sanctuary is a gem. To visit the elephants is a must. Great pool. Very nice restaurant with a fine set menu plus breakfast is great. Highly recommended we didn't want to leave. Many thanks.
Stayed 2 nights in Dec 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stop over on the Mekong.

We stayed at the Sanctuary as we had stayed in the sister hotel in Luang Prabang and loved it. We found this one not to be as polished but still an enjoyable stay. Pakbeng is a 'stop-over' place as the boat cruise along the Mekong stops here meaning there was very little around in the local vicinity meaning we didn't leave the complex. We were upgraded to a 'deluxe' room but felt it lacked that prestige feel e.g. bed wasn't as comfortable as we've had previously and only 1 pillow. The staff were very attentive, including the manager who welcomed us personally. The food was delicious and we enjoyed a bottle of red wine in the room as well as with dinner as it was so good. The view is exquisite along the Mekong and we even saw elephants bathing in the water on the opposite bank at 7am as we left. Amazing. The hotel has it's own private pier to the river so our cruise picked us up there which was a real perk. The team helped us with our bags to the river making the whole process very easy. We requested a breakfast box as we were leaving so early and were spoilt! We had an omelette each, crepes, toast with butter/jam and fresh fruit. Excellent.
Stayed 1 night in Sep 2019

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel qui mérite le séjour

Séjour d’une nuit en route sur le Mékong, hôtel qui donne envie d’y retourner pour un séjour plus long. Avoir la chance de voir les éléphants sur l’autre rive au petit déjeuner
Stayed 1 night in Aug 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

DAVID, UK

Liked: Room comfort
Disliked: Staff & service

Read the reviews elsewhere before booking

Seriously I don't understand how people give this place 10/10 the best thing about the place was the view. The room was ok. The water to the room was intermittent. Twice I was in the shower covered in suds and the water stopped. On mentioning this to staff they seemed surprised although looking at other reviews this has been an issue for 4 years. The menu was limited with only one vegetarian option. The beer was 3 times more expensive than elsewhere. The elephants across the river were about 1 km away. Don't believe the pictures. This place is expensive compared to elsewhere and I certainly wouldn't stay here again. Oh and the WiFi was terrible.
Stayed 2 nights in Aug 2019

8/10 Good

Christophe

Liked: Cleanliness, staff & service

Incroyable cette vue sur le Mékong

Hôtel assez incroyable au milieu de nulle part Impressionnant
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wendy et Benoit (manager) et personnel très accueillants. Magnifique lieu, repas délicieux, bien situé dans la ville, Elephant park (géré par Wendy) sur la rive d'en face du Mékong, embarcadère privé à l'hôtel. Je recommande +++
Stayed 13 nights in Apr 2019

10/10 Excellent

STAIMESSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
all is good and i think you shoudl not force people to write so may characters as some people have limited ability in writing and foreigh languages
Stayed 1 night in Feb 2019