4/10 Poor
Sarah
Travelled with group
2 May,2024
Disliked: Amenities, property conditions & facilities
Staff were mostly pleasant although not hugely helpful.
The bar and reception area are nice.
The room was clean and the hairdryer in the bathroom was good.
Pictures of a standard room on Expedia are actually of a superior room (we were told when we shared them with reception staff) so the rooms are dated with few amenities - certainly no kettle for example. We were told we could have hot water for drinks whenever but this actually meant at breakfast service when the urn was either tepid or empty.
The hotel is a long way from the sights of Palermo and the 107 bus unreliable. It's a long walk through a run down neighbourhood (don't do it alone) or a 20 euro taxi ride from the centre.
Don't stay here unless you have your own transport. Splash out on something nicer nearer the centre.
Sarah
Stayed 5 nights in Apr 2024