View from property
Check availability

Reviews of Hotel Concordia

1 out of 5
Hotel Concordia
Via Roma 72, Palermo, PA

Reviews

8.4

Very good

Rating 10 - Excellent. 32 out of 77 reviews" "
Rating 8 - Good. 29 out of 77 reviews" "
Rating 6 - Okay. 11 out of 77 reviews" "
Rating 4 - Poor. 3 out of 77 reviews" "
Rating 2 - Terrible. 2 out of 77 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Naoto

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant. The two people we encountered at the front desk were nice and helpful.
Stayed 2 nights in Feb 2024

8/10 Good

Sumio

Liked: Staff & service

10/10 Excellent

Ching Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would book here again
This was a brilliant hotel to stay in. Very close to all the sites, markets and a 5 minute walk to the train station. The place itself feels very secure and safe with entry only available to people with a swipe key. Our room had a gorgeous balcony which made the room feel very spacious and light. Breakfast was easy and nice. Nothing too fancy but a good start to the day.
Stayed 4 nights in Feb 2023

6/10 Okay

Nonnie

If you are in so tight budget, this is the ideal and right hotel for you.
Stayed 2 nights in Nov 2022

8/10 Good

agnes

8/10 Good

Vincent George

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Value for money and central
Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel is a criminal organization!
Hotel appears to be a criminal organization. Refused to honor my confirmed reservation, physically assaulted me, charged for $200 for a five-day stay but I never stayed there because the hotel clerk would not let me, sent me out into the freezing rainy night with no place to say! Will be filing full complaint with hotels.com and expect full refund!! Hotels.com must cease any relationship with this hotel!!!!!
Stayed 5 nights in Dec 2021

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect!
Just a perfect hotel for my stay in Palermo. So much more value then its number of stars
Stayed 2 nights in Oct 2020

8/10 Good

Joan

Liked: Staff & service
Good for the price.
Hotel was easily accessible from bus and rail station. Reception very helpful and open to midnight ,not 9pm as advised by hotels.com. Room was a bit tight , bed comfortable. Very clean but definitely needing some TLC.As usual in Italian hotels the shower was a squeeze. A pity as there was room for a nice walk in shower. A bit of redecorating wouldn't go amiss. Breakfast was adequate and plenty to choose from if you like cake! Easy walking to restaurants and sights and Hop on Hop off bus .
Stayed 4 nights in Feb 2020

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Small hotel in the old section of Palermo. Easy walking to everything. 5 mins from bus station from airport. Excellent service - friendly helpful staff. I hope to return to this hotel soon despite less that ideal lumpy mattress!
Stayed 8 nights in Apr 2019

6/10 Okay

Sundodger, Adelaide

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff were all very helpful and were good English speakers. The location is excellent, being close, 5 minutes or so walk from the bus and train stations. Also walking distance to the historic centre of Palermo and its main sights. It is a budget hotel so don’t expect 5 star comfort or decor. Location was our priority and it met our expectations in that respect. Other than that, the friendly staff more than made up for the basic accomodation.
Stayed 2 nights in Aug 2018

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very convenient for the railway station and bus to airport, very clean, good AC, nice breakfast, good wifi, happy helpful staff
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the staff. They took pride in their work and making certain that their patrons were well looked after. Whatever was needed, they were there with friendly smiles to accommodate.
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Palermo.
Nice family run hotel near Palermo's main train station. My room came with a beautiful view of the city. The only thing that was not too great was the morning breakfast, very limited to my opinion. Staff was attentive and cordial. As a bonus, you have a very nice Italian supermarket right across the street for your panini or other type of snacks....Also a very convenient roasted chicken store located across the street as well. Yummy.

8/10 Good

Khalid, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station and supermarket
Beautiful older building, high ceiling and nice view from dining room. In front of supermarket and very close to the train station.
Stayed 1 night in Feb 2018
Response from Luca on 13 Mar,2018
Dear Mr. Khalid, Thank you for your review, the comment of each customer is very important for us, to grow and make our structure more and more 'comfortable to the customer and host it in the best possible way, waiting to have it as our guest in the future best regards Luca

6/10 Okay

giuseppe

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2017

4/10 Poor

Dave , UK

Disliked: Property conditions & facilities, room comfort
Insisted we had to pay for any cancelled nights
Due to unforeseen circumstances we ended up having to stay in two rooms at this hotel. In both the beds were very uncomfortable, the hot water pressure for the shower was very weak, giving us a choice between cold or a dribble. The breakfasts were of a low standard with old fruit and serving coffee in cracked cups. We had booked for 3 nights, but after the first night we wanted to change hotels due to a noisy street festival in progress. Opposite the hotel was a stage which played amplified music until midnight. We said we wanted to leave but the management team were inflexible as they insisted we had to pay for any cancelled nights as they said it was in their terms and conditions and would they would have to take the money from the card given as a guarantee to Expedia. They offered us another room that they said would not be effected so much by the noise. We had to take up this option as it would have meant paying for the 3 nights even if we did not stay for the last 2 nights. We would not recommend this hotel..

8/10 Good

Giuseppina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zona centralissima a due passi dai 4 canti e centro storico Personale molto cortese, struttura ben tenuta 4' piano con ascensore, colazione top Consigliatissimo
Stayed 1 night in Jan 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situato in una bella palazzina con ascensore, l'hotel concordia ci ha coccolato. bella stanza, bella colazione, bella vista. La zona di via Roma è comoda a tutto. A 5/10 Min da cattedrale. Scelto per il budget e ci ritorneremo. Grazie
Stayed 3 nights in Nov 2023

6/10 Okay

Päivi Sinikka

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice staff, good breakfast, good location. But too noisy, shower did not work as it should, wifi slow, connection bad.
Stayed 5 nights in Nov 2023

8/10 Good

giuseppa

Stayed 1 night in Nov 2023

10/10 Excellent

MARIO

Stayed 1 night in Apr 2023

8/10 Good

Guido

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Mar 2023

10/10 Excellent

Celia

Stayed 2 nights in Mar 2023

8/10 Good

Sumio

Liked: Cleanliness, staff & service
安い割にまともなホテル。ただし、エアコンとトイレの便座に難点があった。フロント対応や朝食(8時から)はまあまあ良い。同じビル内に、下から順に三つ星、二つ星、
Stayed 1 night in Feb 2023

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande.
Hôtel vraiment très bien placer. A 5 min à peine de marche de la gare donc super quand on a fait Aéroport > centre ville en navette. Et à 5 min à peine du centre historique où il y a toute l’ambiance et les super restaurants. L’hôtel quand à lui est simple mais vraiment très bien. Les chambres sont propre. Et l’accueil est super. Le petite déjeuner est aussi a l’image de l’hôtel, simple mais suffisant. Avec dés viennoiseries de qualité, du bon café et des fruits. Ça fait vraiment la différence quand ce sont eux qui nous font un vrai café ou un vrai chocolat chaud et pas avec une machine instantanée comme dans la plupart des hôtels. Je recommande !
Chambre pour 2
Salle de bain.
Petit déjeuner
Petit déjeuner
Stayed 3 nights in Feb 2023

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great view from pur window and very nice staff
Stayed 1 night in Feb 2022

10/10 Excellent

Kazimierz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super obsługa
Bardzo dobrze położenie pod wieloma względami. Super uprzejma i bardzo pomocna obsługa. Wszystko tak jak powinno być.
Stayed 7 nights in Nov 2021

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous aurions bien aimé y séjourner. Quelle stupéfaction à notre arrivée (à plus de 22h), quand on nous a annoncé sans aucune explication que malgré notre réservation nous ne pouvions pas loger à l’hôtel. Nous avions payé en ligne et n’avons jamais été prévenues d’un quelconque changement ou contre temps avant notre arrivée. Nous avons été redirigées vers un Bed and breakfast appartenant au propriétaire quelques rues plus loin. De plus, nous avons dû payer une taxe de séjour qui n’était pas précisée lors de la réservation en ligne. Malgré un accueil chaleureux et sympathique, nous restons très déçues de ne pas avoir séjourné à l’hôtel que nous avions choisi sans avoir été avisées en amont.
Stayed 3 nights in Oct 2021

8/10 Good

anders

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Value for money - clean, safe and lovlely female personel. But remember it is only a one star hotel. I'd stay there again if I go back.
Stayed 6 nights in Sep 2021

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Settimana alla scoperta di Palermo
Posizione assolutamente strategica: spostandoci a piedi e con i mezzi, tutte le attrazioni sono raggiungibili molto facilmente! Personale cordiale e molto disponibile, camere ampie, pulite e confortevoli. Soggiorno piacevole li consiglieremo!
Stayed 4 nights in Jul 2021

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

8/10 Good

Ivan

Liked: Cleanliness, staff & service, room comfort
Zentrale Lage mit ein paar negativen
In unsere Zimmer war es sehr laut nachts. Wir haben versucht auf irgendeine Weise die Balkontür abzuschließen aber es hat nichts gebracht. Die Dusche kann erneuert werden so wie die Matratze auf dem Bett. Sonst ist es es Preis Leistung Lage gut für eine Nacht.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

元気なネズミ, 大阪

Liked: Cleanliness, staff & service, property conditions & facilities
買い物　食事する環境も　空港からのアクセスも最高でした　　もう歳ですが　元気で居れれば　今度はひと月程来たいです❣️
Stayed 8 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Sandrine

Liked: Staff & service, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

NIKOLAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small, cozy, and comfortable hotel. The people are friendly and willing to help you giving all kinds of asked advice. It is situated so near the best part of Palermo and the main train station. One can stay in Concordia and see all Sicily by taking everyday the train to all parts of the island.
Stayed 5 nights in Sep 2019

8/10 Good

Veronika

Liked: Cleanliness, staff & service
Das Personal war sehr freundlich und äußerst bemüht. Das Frühstück war für italienische Verhältnisse sehr gut. Das Zimmer war sauber und für einen Kurztrip ausreichend, nur die Einrichtung ist etwas veraltet und der Duschkopf brach während unseres Aufenthaltes ohne Fremdeinwirkung einfach ab. Leider sind die direkten kleinen Straßen im Umkreis des Hotels sehr vermüllt und auch etwas suspekt. Ansonsten sind alle Sehenswürdigkeiten gut zu Fuß erreichbar.
Stayed 2 nights in Aug 2019

10/10 Excellent

FRANCOISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Formidable accueil et grand enthousiasme pour partager les meilleurs lieux à visiter, les bons restaurants ou trattorias. Nous avons passé un excellent séjour. Nous avions déjà fréquenté cet hôtel l’année passée même accueil même enthousiasme.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience in a charming hotel very well located.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not stay at this hotel as they said they had a problem. We were moved to a band b next door. They said they had sent emails saying that there was a problem. It may be true but I don't understand Italian. It was not what we expected and are very reluctant to use hotels. com again.
Stayed 3 nights in Jun 2019

8/10 Good

ROSALVO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 2 nights in May 2019

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, petit-déjeuner et le personnel
Trés bon séjour dans ce B&B bien placé pour visiter à pied le centre ville. Copieux petit-déjeuner. La gentillesse du personnel à la réception qui était toujours prêt à répondre à nos questions. Sans hésitation, mon oreiiler et mon duvet (trop chaud) ont été remplacés selon ma demande. Parfait pour un séjour de 3 nuits.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super centraal gelegen. Ontzettend aardig en behulpzaam personeel!
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto
Segitettek mindenben.
Stayed 4 nights in Apr 2019