"The hotel is superbly placed near the centre of the old town with its own walkway ( over the busy roads ) to the banks of the Rhine . We were very impressed by the grandeur of the interior and tge room was very spacious and comfortable . Unfortunately tge pool was extremely small ( more of a plunge pool ) not suited to providing me with my daily swimming exercise routine which required a length of 25m."
"I have stayed at the Dorint multiple times in the past and have always looked forward to returning, which makes this experience particularly disappointing.
Upon check-in, I was assisted by Corinna Submann, and the interaction was unprofessional and unwelcoming. I felt as though I was being accused of attempting to underpay for my room due to the reservation showing one person. Prior to arrival, I had messaged the hotel indicating that there would be two guests and that I required two beds.
The room I was initially assigned was a superior room with only one bed. As I was traveling with a coworker, this was not acceptable. I returned to the front desk and was downgraded to a smaller room with two beds. The interaction at the desk during this exchange was again unfriendly.
I had booked and paid for what I understood to be a higher-category room and requested a credit to reflect the downgrade and the fact that the room did not meet the expectations of my reservation. I was told this was not possible and that it was Expedia’s responsibility. After spending several hours communicating with Expedia, they informed me that any refund or adjustment was the hotel’s responsibility. No resolution was offered.
In addition to the room issues, several aspects of the hotel were below the standard I expect from a four-star property:
- The main entrance door was not functioning.
- Lobby furniture had been removed.
- Tiles in common areas were cracked and in poor condition.
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Fly over the mighty Rhine River and observe the city skyline as you ride across the Rheinpark treetops and see the Botanical Garden from this scenic gondola lift.
After visiting Church of St. Johann Baptist, make a plan to see the other sights and activities in Cologne. Discover the fascinating museums and stunning cathedral in this culturally rich area.
Find out about the history of Cologne when you take a trip to Das Delfter Haus. Discover the fascinating museums and stunning cathedral in this culturally rich area.
You can find out about the history of Cologne when you stop by St. Engelbert. Amble around this culturally rich area's riverfront or seek out the local tours.
You can take time to visit Claudius Therme during your travels to Cologne. Stroll along the riverfront or experience the fascinating museums in this culturally rich area.
Palladium is located in a historic area of Cologne known for its stunning cathedral and top museums. If you're looking for a convenient place to stay, take a look at the 18 hotels and other accommodation options you'll find within a mile.
How many hotels can I expect to find near Palladium?
Expedia has 18 hotels and other accommodation options within a mile from Palladium.
If I need to cancel the hotel reservation for my stay near Palladium, will I receive a refund?
Yes, you'll find most hotel room reservations are refundable if you cancel before the hotel's cancellation deadline, which in most cases is within 24 or 48 hours of your scheduled arrival. If you have a reservation that's non-refundable, you might be able to still cancel and receive a refund within 24 hours of booking. Add your dates and click on "Search", then filter by "fully refundable" to review top deals close to Palladium.
What can I see and do near Palladium?
You'll want to browse the collections at Museum Ludwig, Wallraf-Richartz Museum and Cologne City Museum. Some landmarks that you won't want to miss include Cologne Cathedral, Flora and Botanical Garden Cologne and Cologne Triangle. You can watch performances at Musical Dome, Cologne Philharmonic and Schauspiel Koln if you're interested in local theatre.
How can I get to Palladium?
With so many transport options, seeing the area around Palladium is easy. Take advantage of metro transport at Am Emberg U-Bahn, Im Weidenbruch U-Bahn and Leuchterstrasse U-Bahn. If you want to journey outside of the area, jump aboard a train from Cologne-Holweide Station, Köln-Dellbrück Station or Cologne-Mülheim Station.