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Reviews of Aster Hotel and Residence

3.5 out of 5
Aster Hotel and Residence
85/85 Central Pattaya Soi 12, Moo9, Nonprue District, Pattaya, Chonburi

Reviews

8.8

Excellent

Rating 10 - Excellent. 298 out of 618 reviews" "
Rating 8 - Good. 240 out of 618 reviews" "
Rating 6 - Okay. 61 out of 618 reviews" "
Rating 4 - Poor. 12 out of 618 reviews" "
Rating 2 - Terrible. 7 out of 618 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel just off the main road, can walk to central festival in 10 minutes, there is also a free shuttle service, Rooms are clean and staff are always happy to help. The gym is a little small but got most things you might need for a quick workout, pool is night to relax in, Overall i would definitely stay at the aster hotel again
Stayed 20 nights in Feb 2024
Response from Kanda on 12 Mar,2024
Dear Valued guest, We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best. We hope that we would have a future opportunity to welcome you back to our hotel again. Yours sincerely, Management Team

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable rooms
Stayed 9 nights in Feb 2024
Response from Aster on 20 Feb,2024
Dear Valued Guest, We would like to thank you for staying with Aster Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Aster, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again. Best regards, Management Team

10/10 Excellent

shao

Liked: Cleanliness, staff & service, property conditions & facilities
Great service from all the staff in this hotel. Room is spacious. Washing machine definitely a bonus. Stay 7 nights . Very happy and definite will recommend to others.
Stayed 7 nights in Feb 2024
Response from Aster on 14 Feb,2024
Dear Valued guest,We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best. We hope that we would have a future opportunity to welcome you back to our hotel again. Yours sincerely, Management Team

10/10 Excellent

jai, ORLAND PARK

Liked: Cleanliness, staff & service, property conditions & facilities
plate
Stayed 8 nights in Jan 2024
Response from Aster on 20 Feb,2024
Dear Valued Guest, We would like to thank you for staying with Aster Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Aster, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again. Best regards, Management Team

10/10 Excellent

Evgenii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel 🙂👍
The best hotel in Pattaya 🙂 amazing friendly staff, comfortable room. I love this hotel!
Stayed 28 nights in Dec 2023
Response from Kanda on 28 Jan,2024
Dear Valued Guest,We would like to thank you for staying with Aster Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Aster, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again.Best regards,Hotel Management Team

10/10 Excellent

Glenn

Stayed 3 nights in Jan 2024
Response from Aster on 28 Jan,2024
Dear Valued Guest,We would like to thank you for staying with Aster Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Aster, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again.Best regards,Hotel Management Team

10/10 Excellent

Cliff

Stayed 26 nights in Dec 2023
Response from Aster on 28 Jan,2024
Dear Valued Guest,We would like to thank you for staying with Aster Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Aster, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again.Best regards,Hotel Management Team

10/10 Excellent

Ai Lee

Stayed 7 nights in Dec 2023
Response from Aster on 28 Jan,2024
Dear Valued Guest,We would like to thank you for staying with Aster Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Aster, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again.Best regards,Hotel Management Team

10/10 Excellent

Evgenii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel 🙂👍
I really love this hotel, very comfortable rooms, amazing helpful staff, nice location 🙂👍
Stayed 28 nights in Nov 2023
Response from Kanda on 26 Dec,2023
Dear Valued Guest, We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best.We hope that we would have a future opportunity to welcome you back to our hotel again. Yours sincerely, Management Team

10/10 Excellent

YUTAKA

Stayed 2 nights in Dec 2023
Response from kanda on 26 Dec,2023
Dear Valued Guest, We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best.We hope that we would have a future opportunity to welcome you back to our hotel again. Yours sincerely, Management Team

8/10 Good

Ronald James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2023
Response from kanda on 26 Dec,2023
Dear Valued Guest, We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best.We hope that we would have a future opportunity to welcome you back to our hotel again. Yours sincerely, Management Team

10/10 Excellent

MITSUTERU

Stayed 8 nights in Nov 2023
Response from kanda on 26 Dec,2023
Dear Valued Guest, We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best.We hope that we would have a future opportunity to welcome you back to our hotel again. Yours sincerely, Management Team

10/10 Excellent

Lars Håkan Ingvar

Stayed 9 nights in Nov 2023
Response from kanda on 26 Dec,2023
Dear Valued Guest, We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best.We hope that we would have a future opportunity to welcome you back to our hotel again. Yours sincerely, Management Team

10/10 Excellent

Ali

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff, Great breakfast,…..
Stayed 6 nights in Nov 2023
Response from Kanda on 17 Dec,2023
Dear Valued Guest, We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best. We hope that we would have a future opportunity to welcome you back to our hotel again. Yours sincerely, Management Team

8/10 Good

Luca

Stayed 2 nights in Nov 2023
Response from kanda on 26 Dec,2023
Dear Valued Guest, We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best.We hope that we would have a future opportunity to welcome you back to our hotel again. Yours sincerely, Management Team

8/10 Good

NORIAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Kanda on 26 Nov,2023
Dear Valued Guset,We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best.We hope that we would have a future opportunity to welcome you back to our hotel again.Yours sincerely,Management Team

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing! And the breakfast buffet has good food at a great cost.
Stayed 14 nights in Nov 2023
Response from Kanda on 19 Nov,2023
Dear Valued Guest,We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best.We hope that we would have a future opportunity to welcome you back to our hotel again.Yours sincerely,Management Team

10/10 Excellent

Tontrakul

Stayed 2 nights in Nov 2023
Response from Kanda on 19 Nov,2023
Dear Valued Guest,We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best.We hope that we would have a future opportunity to welcome you back to our hotel again.Yours sincerely,Management Team

10/10 Excellent

Evgenii

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Amazing hotel, amazing staff, very comfortable room with washing machine.
Stayed 5 nights in Sep 2023
Response from Kanda on 5 Oct,2023
Dear Evgenii,We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best.We hope that we would have a future opportunity to welcome you back to our hotel again.Yours sincerely,Management Team

10/10 Excellent

Evgenii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I want to stay at this hotel again and again 🙂 very nice room, staff, I love this hotel
Stayed 7 nights in Sep 2023
Response from Kanda on 1 Oct,2023
Dear Valued Guest,We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best.We hope that we would have a future opportunity to welcome you back to our hotel again.Yours sincerely,Management Team

10/10 Excellent

Evgenii

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel and all hotel staff, very friendly and helpful 🙂👍
Stayed 11 nights in Sep 2023
Response from Kanda on 18 Sept,2023
Dear Valued Guest,We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best.We hope that we would have a future opportunity to welcome you back to our hotel again.Yours sincerely,Management Team

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the location
Clean comfortable and it is a great value. Friendly and helpful staff.
Stayed 7 nights in Sep 2023
Response from Kanda on 18 Sept,2023
Dear Valued Guest,We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best.We hope that we would have a future opportunity to welcome you back to our hotel again.Yours sincerely,Management Team

10/10 Excellent

MICHIKO

Stayed 10 nights in Jul 2023
Response from Kanda on 31 Aug,2023
Dear Vallued Guest,We would like to thank you for staying with Aster Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Aster, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again.Best regards,Hotel Management Team

10/10 Excellent

chi ho

Stayed 2 nights in Jul 2023
Response from Kanda on 31 Aug,2023
Dear Vallued Guest,We would like to thank you for staying with Aster Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Aster, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again.Best regards,Hotel Management Team

10/10 Excellent

youngjun

Stayed 3 nights in Jul 2023
Response from Kanda on 31 Aug,2023
Dear Vallued Guest,We would like to thank you for staying with Aster Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Aster, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again.Best regards,Hotel Management Team

10/10 Excellent

Evgenii

Stayed 8 nights in May 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days in Pattaya
I stayed here a few days due to a friend staying at the hotel already... The hotel is off the main road enough to be quite and there was no construction around which was nice, the rooms are large with a clothes washer which is nice... The best part are the beds are very comfortable which is rare in most hotels in Asia... Overall the staff were nice and the hotel is clean... I had no problems and would definitely recommend this hotel and stay here again in the future.
Stayed 2 nights in May 2023
Response from Management Team on 14 May,2023
Dear Daniel,Thank you so much for your feedback regarding to your recent stay with Aster Hotel and Residence. We hope you had a great stay and made a memorable trip while staying with us.We look forward to welcoming you back anytime in the future when you visit Pattaya. Yours sincerely,Management Team

8/10 Good

patrick

Stayed 4 nights in May 2023

10/10 Excellent

Evgenii

Stayed 4 nights in Apr 2023

8/10 Good

jarle

Stayed 10 nights in Apr 2023

6/10 Okay

Eric

Stayed 4 nights in Apr 2023

8/10 Good

kwai wing edward

Stayed 4 nights in Mar 2023

10/10 Excellent

SUNGYOUN

Stayed 4 nights in Mar 2023

10/10 Excellent

Jeremy

Stayed 6 nights in Mar 2023

10/10 Excellent

hideo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2023

10/10 Excellent

Evgenii

Stayed 4 nights in Mar 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is same as listed. The swimming pool is smaller than expected. Receptionists are friendly. The hotel manager is helpful. Free shuttle to central is very convenient. The room is very clean since the housekeeping stuff Warranya is hygienic and tidy person. My room is like freshly new room every time I came back from the beach. Thanks. I will visit again.
Response from Management Team on 9 Mar,2023
Dear Kevin,Thank you so much for your feedback regarding to your recent stay with Aster Hotel and Residence. We hope you had a great stay and made a memorable trip while staying with us.We look forward to welcoming you back anytime in the future when you visit Pattaya. Yours sincerely,Management Team

10/10 Excellent

Moushree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome staff people, room was beautiful clean and timely response, was able to keep luggage in lobby for early checkin loved tge stay
Stayed 1 night in Feb 2023
Response from Management Team on 9 Mar,2023
Dear Moushree,Thank you so much for your feedback regarding to your recent stay with Aster Hotel and Residence. We hope you had a great stay and made a memorable trip while staying with us.We look forward to welcoming you back anytime in the future when you visit Pattaya. Yours sincerely,Management Team

10/10 Excellent

Jean yves

Stayed 1 night in Feb 2023

8/10 Good

Søren Vinther

Stayed 7 nights in Jan 2023

10/10 Excellent

Dale

Stayed 14 nights in Jan 2023

10/10 Excellent

Evgenii

Stayed 4 nights in Jan 2023

10/10 Excellent

Anton

Stayed 4 nights in Jan 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023
Response from Aster Hotel on 14 Jan,2023
Dear Mr. Philip,Thank you for taking the time to give us an excellent rate. We are looking forward to welcome you back to Aster Hotel and Residence Pattaya soon.Kind Regards,Hotel Management Team

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022
Response from Aster Hotel on 6 Jan,2023
Dear Mr. Jonathan,Thank you for taking the time to give us an excellent rate. We are looking forward to welcome you back to Aster Hotel and Residence Pattaya soon.Kind Regards,Hotel Management Team

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here was great. Entire place was clean. All the Pictures they have used for advertising are correct if I ever go back to pattaya I will definitely stay here once again
Response from Aster Hotel on 7 Dec,2022
Dear Mr. Jason,Thank you for sharing this very nice review with us. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. We are looking forward to welcome you back to Aster Hotel and Residence Pattaya.Best regards,Hotel Management Team

10/10 Excellent

Sebastian

Stayed 4 nights in Nov 2022

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Nov 2022
Response from Aster Hotel on 20 Nov,2022
Dear Mr. Alan,Thank you so much for your feedback regarding to your recent stay with Aster Hotel and Residence. We hope you had a great stay and made a memorable trip while staying with us. We look forward to welcoming you back anytime in the future when you visit Pattaya. Yours sincerely,Hotel Management Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and exactly as described. Staff are professionsl, polite and respectful! My room was in good condition. I had no issues during my stay and will stay again in future. Highly recommend!
Stayed 7 nights in Oct 2022
Response from Aster Hotel on 6 Nov,2022
Dear Mr.Robert,Thank you for sharing this very nice review with us. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Thank you as well for recommending about our room and staff. We can’t wait to welcome you back to Aster Hotel and Residence Pattaya for your next Stay.Best regards,Hotel Management Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, clean hotel. Front end staff were very obliging
Stayed 4 nights in Oct 2022